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Aesthetic Record Logo

Cloud-based practice management system for aesthetic clinics

Table of Contents

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Aesthetic Record - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Aesthetic Record overview

What is Aesthetic Record?

Aesthetic Record is a cloud-based practice management software designed to help aesthetic clinics manage online booking, patient records, invoices, inventories, and more. It supports ePrescribing, which lets practitioners directly send prescriptions to pharmacies and patient charts to medical directors in real-time.

It provides a patient portal, which enables patients to book appointments, access pre-appointment instructions, fill out questionnaires or surveys, and purchase health packages through digital wallets. With Aesthetic Record’s clinical photography suite, specialists can capture and upload patient’s before and after photos to corresponding charts, highlighting the treatment progress. The application also allows supervisors to track employees’ performance by measuring average sales, patient satisfaction scores, and booked appointment percentage.

Aesthetic Record facilitates integration with various third-party platforms, such as Stripe, Mailchimp, HubSpot, ActiveCampaign, Intercom, TouchMD, and more. Other features include lead tracking, marketing campaigns, automated text or email reminders, discount and package creation, reputation management, HIPAA-compliance review, analytics, and more.

Key benefits of using Aesthetic Record

• Connect with patients using a range of communication tools including questionnaires, virtual consultations, real-time chat, and more.

• Allow patients to book appointments online through Aesthetic Record. The smart scheduling tools ensure that no double bookings occur and patients can view the availability of doctors before choosing a time and date that suits them.

• Use Aesthetic Record's EMR (electronic medical records) tools to record procedures and plans, provide electronic prescriptions, add notes to patient files, schedule follow-ups, upload before and after photos, and more.

• Bill patients electronically using Aesthetic Record's online payment processing and billing tools. Businesses can track each client's billing history, send invoices, apply discounts, and process payments in multiple formats including cash, credit card, electronic wallet, and more.

• Manage practice operations with features such as business insights, supply chain management, purchase orders, inventory tracking, employee performance tracking, and more.

Starting price

12per user /
per month

Alternatives

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Aesthetic Record’s user interface

Ease of use rating:

Aesthetic Record pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(21)
3-4(21)
5(33)

What do users say about Aesthetic Record?

Reviewers indicate Aesthetic Record offers affordable pricing and essential features for medical practices, making it attractive for small clinics and startups. They say it is generally easy to use and streamlines practice management, though some find the initial learning curve and navigation confusing until they become accustomed to the system.

Users report frequent bugs, glitches, and reliability issues, with some noting that tech support is responsive but often slow to resolve problems. They feel customer support varies widely; some praise its promptness and professionalism, while others experience poor communication and unresolved concerns, especially as their practices grow.

Select to learn more


Who uses Aesthetic Record?

Based on 75 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice
Health, Wellness and Fitness
Cosmetics
Hospital & Health Care
Others

Use cases

Medical Spa
iPad EMR
Patient Management
Medical Practice Management
Web-Based EMR

Aesthetic Record's key features

Most critical features, based on insights from Aesthetic Record users:

Appointment management
HIPAA compliant
Before & after pictures
Calendar management
Payment processing
Treatment packages

All Aesthetic Record features

Features rating:

Customizable templates
Sales reports
Scheduling
Patient scheduling
Charting
Patient records management
Reporting & statistics
Reminders
Records management
Third-Party integrations
API
EMR/EHR
For medical spas
Client management
Client portal
Inventory management
Gift card management
Prescription management
Practice management
Physician scheduling
Patient portal
Patient intake
Patient engagement
Patient communications
Online booking
Activity dashboard
Progress notes
Promotions management
Real-Time reporting
Reporting/Analytics
Revenue management
Role-Based permissions
Search/Filter
Secure data storage
Self service portal
SMS messaging
Surveys & feedback
Telemedicine
Transaction history
Treatment planning
Workflow management
Activity tracking
Alerts/Notifications
Appointment scheduling
Audit trail
Automated scheduling
Billing & invoicing
Booking management
Contact database
Credit card processing
Customizable forms
Customizable reports
Data import/export
Data storage management
Discount management
Document management
Document storage
E-Prescribing
EDI
Electronic payments
Electronic signature
Historical reporting
Image management
Inventory tracking
Invoice management
Lab integration
Loyalty program
Medical billing
Medication management
Mobile access
Mobile alerts
Multi-Location

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Aesthetic Record pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essentials

12

/user

Per month

Features included:

  • 100 SMS/User
  • 2 GB Storage/User
  • 300 Emails/User
  • Automated Text
  • Charting and Tracking
  • HIPAA-Compliant
  • Inventory Management
  • Mobile POS
  • Monthly Treatment
  • Multiple Membership
  • Package Creation
  • Photo Management
  • Reputation Management

Accelerator

16

/user

Per month

Features included:

  • 200 SMS/User
  • 2-Way Text Messaging
  • 4 GB Storage/User
  • 600 Emails/User
  • Advanced KPI Reporting
  • Automated Text
  • Charting and Tracking
  • Dynamic Before & After Videos
  • Employee Time Tracking
  • HIPAA-Compliant
  • Integrations With Third-Party Platforms
  • Integration With Touchmd
  • Inventory Management
  • Mobile POS
  • Monthly Treatment
  • Multiple Membership
  • Package Creation
  • Photo Management
  • Reputation Management

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 2-Way Text Messaging
  • Advanced KPI Reporting
  • Automated Text
  • Branded Onboarding Materials
  • Charting and Tracking
  • Dedicated Support Plans
  • Dynamic Before & After Videos
  • Employee Time Tracking
  • Enterprise Management Portal
  • Franchise & Multi-Location Dashboards
  • HIPAA-Compliant
  • Integrations With Third-Party Platforms
  • Integration With Touchmd
  • Inventory Management
  • Mobile POS
  • Monthly Treatment
  • Multiple Membership
  • Onsite Setup & Train-the-Trainer
  • Package Creation
  • Photo Management
  • Reputation Management

User opinions about Aesthetic Record price and value

Value for money rating:

To see what individual users think of Aesthetic Record's price and value, check out the review snippets below.

“I LOVE, LOVE, LOVE aesthetic record. I seriously couldn't have built it to what I have within a year without them.”
HT

Hillary T.

Owner

“They save me time which makes me more money. Their system is easy, robust and great customer service.”
HT

Hillary T.

Owner

Aesthetic Record integrations (18)

Integrations rated by users

We looked at 75 user reviews to identify which products are mentioned as Aesthetic Record integrations and how users feel about them.

Mailchimp logo
Mailchimp

Integration rating: 3.5 (2)

Shopify logo
Shopify

Integration rating: 4.0 (1)

Cherry logo
Cherry

Integration rating: 5.0 (1)

Aesthetic Record customer support

What do users say about Aesthetic Record customer support?

Customer support rating:

We analyzed 21 verified user reviews to identify positive and negative aspects of Aesthetic Record customer support.

A limited number of users highlight prompt, helpful, and accessible customer support that follows up on unresolved issues.

Widespread user sentiment points to poor responsiveness, limited contact options, and declining support quality as practices grow.

Support options

Email/help desk
Chat
Phone support
24/7 (live rep)
Faqs/forum
Knowledge base

Training options

Webinars
Videos
Live online
Documentation

To see what individual users say about Aesthetic Record's customer support, check out the review snippets below.

“I've been extremely pleased with customer service when I have any issues. If it's not something they can fix immediately, they follow up accordingly.”

BH

Brittiany H.

Office Manager/Patient Care Coordinator

“You can only contact customer service through CHAT - they do NOT have a phone number to contact in case of an emergency.”

Verified reviewer profile picture

Elizabeth R.

Owner

“Customer support often says they are "available" but frequently do not respond and do not get back to issues. ”

JS

Jessica S.

owner

Aesthetic Record FAQs

Q. What type of pricing plans does Aesthetic Record offer?

Aesthetic Record has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available

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Q. Who are the typical users of Aesthetic Record?

Aesthetic Record has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Aesthetic Record support?

Aesthetic Record supports the following languages:
English


Q. Does Aesthetic Record support mobile devices?

Aesthetic Record supports the following devices:
iPad, iPhone


Q. Does Aesthetic Record offer an API?

No, Aesthetic Record does not have an API available.


Q. What other apps does Aesthetic Record integrate with?

Aesthetic Record integrates with the following applications:
Klarna, HubSpot Marketing Hub, Constant Contact, Zoho CRM, ActiveCampaign, Zapier, Stripe, Mailchimp, eFax, Intercom, Cherry, Shopify


Q. What level of support does Aesthetic Record offer?

Aesthetic Record offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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