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Top Rated Patient Portal Software with HIPAA Compliant in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

HIPAA compliance ensures patient portal software protects patient privacy, secures sensitive information, and adheres to legal standards. It facilitates secure communication, documentation, and telehealth services, fostering trust and confidentiality. Our reviewers in patient portal software rated this feature as highly important.

4 Best Patient Portal Software with HIPAA Compliant

  • SimplePractice
  • TheraNest
  • RXNT - Highest rated for HIPAA compliant
  • athenaOne

See other top Patient Portal products with hipaa compliant

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the patient portal software category. They also needed to have sufficient reviews about hipaa compliant, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for hipaa compliant based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

SimplePractice logo

SimplePractice

4.6
(2.8K)
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User insights about the hipaa compliant feature

Reviewers value SimplePractice's HIPAA compliance, noting it ensures confidentiality and security of patient information. They appreciate the privacy filters and verification processes, which enhance security. Users report that SimplePractice's compliance with HIPAA regulations is crucial for their practice, providing peace of mind. They highlight the importance of HIPAA compliant templates and the secure handling of patient notes, although some mention the lack of Multi-Factor Authentication as a concern.
“I love knowing that any information that is in SimplePractice is safe and secure. It also helps me to know that I can put other information or documents in a compliant location.”
HP

Hannah P.

LCSW

“The HIPAA compliance aspect of this program was exactly what it needed to be. All information was secure and protected with the EHR platform from patient to provider.”
EM

Erica M.

Client Care Coordinator

Patient Portal key features coverage

SimplePractice offers 5 out of the 5 key features for Patient Portal software identified by reviewers:

Appointment Management4.4
Billing & Invoicing4.4
Appointment Scheduling4.4
Confirmations/Reminders4.4
Charting4.3

Pros and cons based on 2,814 verified reviews

66% of users rated SimplePractice 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 2,814 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive practice management

Intuitive user interface

Helpful video tutorials

Effective client reminders

Efficient clinician management

Cons:

Lack of phone support

Inefficient email support

Complicated claims submission

Limited treatment planning features

See pros and cons details

Pricing

Starting price:$49 flat rate/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

TheraNest logo

TheraNest

4.4
(1K)
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User insights about the hipaa compliant feature

Reviewers indicate TheraNest's HIPAA compliance is essential for mental health services, providing confidence in the product. They appreciate the security of patient records and the telehealth services being HIPAA compliant. Users report that TheraNest's compliance with HIPAA protocols ensures patient information is safe, which is crucial for their operations. They feel comforted knowing their clinical information is secure and appreciate the ethical and legal adherence to HIPAA standards.
“Knowing that we are following protocols with this system that is HIPAA compliant for mental health services is truly a plus.”
LA

Lorie A.

Office Manager

“Although I am not a covered entity, knowing this product is HIPAA compliant increases my confidence in the product.”
Verified reviewer profile picture

Linda C.

Licensed Marriage and Family Therapist

Patient Portal key features coverage

TheraNest offers 5 out of the 5 key features for Patient Portal software identified by reviewers:

Appointment Management4.6
Billing & Invoicing4.3
Appointment Scheduling4.3
Confirmations/Reminders3.8
Charting4.5

Pros and cons based on 1,017 verified reviews

57% of users rated TheraNest 5 out of 5 stars, while 5% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 1,017 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Incorporates user feedback

Continuous updates and growth

Reliable staff assistance

Intuitive and user-friendly

Quick and helpful support

Cons:

Frequent technical issues

Limited form customization

Complex insurance billing

Inefficient communication channels

Inadequate appointment management

See pros and cons details

Pricing

Starting price:$29 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

RXNT logo

RXNT

4.3
(495)
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User insights about the hipaa compliant feature

Reviewers appreciate RXNT's HIPAA compliance, emphasizing its importance for patient prescribing and record-keeping. They find RXNT very secure, ensuring patient information is protected and confidential. Users report that RXNT's encryption and 2FA enhance security, and they rely on its compliance for regulatory and legal requirements. They say RXNT's HIPAA compliance is vital for their practice, providing peace of mind and helping with compliance departments to protect PHI.
“Patient information is protected which is vital to our services especially as RXNT coordinates with our EMR”
EF

ELyse F.

Executive Director

“Everything is HIPAA compliant with the cloud based software, including having 2FA for additional security.”
CD

Chris D.

Owner

Patient Portal key features coverage

RXNT offers 5 out of the 5 key features for Patient Portal software identified by reviewers:

Appointment Management3.8
Billing & Invoicing3.9
Appointment Scheduling4.2
Confirmations/Reminders --
Charting4.1

Pros and cons based on 495 verified reviews

57% of users rated RXNT 5 out of 5 stars, while 7% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 495 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient template design

Streamlined e-prescribing process

Cons:

Issues with patient information management

See pros and cons details

Pricing

Starting price:$319 per user/per month|Free version:Not available|Free trial:Not available

Prices may vary depending on the number of users and features.

athenaOne logo
3.8
(903)

User insights about the hipaa compliant feature

Reviewers highlight athenaOne's HIPAA compliance, noting it secures patient data and maintains confidentiality. They report that athenaOne's verification system ensures correct information access, and the patient portal requires verification for record access. Users find the system easy to use and appreciate its adherence to HIPAA guidelines. They say athenaOne's commitment to security and compliance is a major advantage, providing peace of mind in their healthcare operations.
“In the healthcare field, HIPAA compliance is crucial. athenaOne utilizes a DOB/SSN/Name system to ensure that you are accessing the correct information, every time.”
HR

Hannah R.

Billing Specialist

“It is HIPAA compliant. Data are secured and follow HIPAA guidelines.”
Verified reviewer profile picture

Evelyn G.

Virtual Administrative Medical Assistant

Patient Portal key features coverage

athenaOne offers 4 out of the 5 key features for Patient Portal software identified by reviewers:

Appointment Management4.3
Billing & Invoicing4.1
Appointment Scheduling4.2
Confirmations/Reminders
Charting4.2

Pros and cons based on 903 verified reviews

42% of users rated athenaOne 5 out of 5 stars, while 18% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 903 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Ease of learning

Template customization

Comprehensive EHR features

Cons:

Excessive click navigation

Inconsistent account management

Problematic claim management

High costs and fees

Slow issue resolution

See pros and cons details

Pricing

Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Patient Portal Software with HIPAA Compliant in 2026

SimplePractice logo

SimplePractice

Category Leaders

Appointment scheduling and reminder solution

visit website
SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Read more about SimplePractice

Users also considered
Theralytics logo

Theralytics

ABA Practice Management & Data Collection Software

visit website
Theralytics is a cloud-based ABA practice management software that streamlines scheduling, billing, data collection, documentation, payroll, and reporting in one secure, user-friendly platform, boosting efficiency for therapy providers.

Read more about Theralytics

Users also considered
Practice Better logo

Practice Better

Category Leaders

EHR & Practice Growth Software

visit website
Practice Better is the leading all-in-one practice management software solution transforming how health and wellness professionals run their practices and support their clients.

Try any paid plan free for 14 days.

Read more about Practice Better

Users also considered
TheraNest logo

TheraNest

Category Leaders

Mental health practice management solution

visit website
Prioritize clients, not paperwork. Therapists lose 8+ hours a week to admin tasks and 18% of revenue to billing inefficiencies—fueling burnout and making care harder to access. You deserve better. TheraNest automates and simplifies busy work so you can focus on being a therapist again.

Read more about TheraNest

Users also considered
myHealthPointe logo

myHealthPointe

(0)

Web-based patient engagement app

visit website
myHealthPointe Portal is a consumer-friendly web portal that provides individuals with access to their health plan and recovery through a user-friendly, secure solution. With myHealthPointe Portal, you can request appointments, receive reminder notifications and launch telehealth sessions. The consumer engagement portal connects individuals directly to their treatment through the convenience of their mobile devices.

Read more about myHealthPointe

Users also considered
RXNT logo

RXNT

Category Leaders

Cloud-based Practice Management, EHR, and eRx Software

visit website
RXNT's cloud-based Patient Portal tool—part of our EHR system—boosts patient satisfaction, expands doctor-patient communication, and improves convenience. Empower your patients to easily schedule appointments, send secure messages, review lab results, sign documents and forms, and pay bills online.

Read more about RXNT

Users also considered
Remedly logo

Remedly

Category Leaders

Cloud software for Mental Health and Aesthetic practices

visit website
Spend more time with your patients and not their charts. Remedly's all-in-one Practice Management combines EHR, RCM and Medical Billing Module, Reporting, and more in a single platform. As a cloud-based web application, it is also future proof – new upgrades happen instantly and on continuous basis!

Read more about Remedly

Users also considered
Mend logo
Category Leaders

The #1 Telehealth, Patient Engagement, & Automated Payments

Single Digit No-Show Rates: Digital Forms, Telehealth, Appointment Reminders, &Patient Self-Scheduling. #1 Customer Rated Support & Custom Workflows.

Read more about Mend

Users also considered
EHR YOUR WAY logo

Streamlined care for mental health professionals.

EHR YOUR WAY is a fully integrated behavioral health and clinical care EHR software. It is configurable for mental health and clinical health specific needs and is an ONC certified cloud-based EHR. EHR YOUR WAY is trusted by mental health professionals nationwide and is suitable for behavioral health agencies with 15 or more users.

Read more about EHR YOUR WAY

Users also considered
Jane logo
Category Leaders

Practice management software designed by real clinic owners.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Read more about Jane

Users also considered
Pabau logo
Category Leaders

Practice management system for healthcare

Pabau is an all-in-one practice management software designed for healthcare businesses. The system offers digital patient records, online booking capabilities, calendar management, and integrated payment processing to streamline administrative workflows. Pabau also includes marketing tools, inventory management, and reporting features that help medical practices operate efficiently while maintaining secure patient data.

Read more about Pabau

Users also considered
Carepatron logo
Category Leaders

The healthcare workspace for small teams and their clients.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Read more about Carepatron

Users also considered
IntakeQ logo

Web-based intake forms management software

IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with their patients prior to appointments

Read more about IntakeQ

Users also considered
NextGen Office logo
Category Leaders

Empowering our clients to make healthcare better

NextGen Healthcare provides ambulatory practices with award-winning solutions along with dedicated support & professional services.

Read more about NextGen Office

Users also considered
Kipu logo

Behavioral health platform for treatment centers

Kipu offers software for behavioral health organizations, integrating EMR, CRM, RCM, and GRC tools. The platform streamlines workflows with customizable documentation templates, secure messaging for care coordination, and integrated patient billing, while providing compliance management tailored to behavioral health facilities.

Read more about Kipu

Users also considered
vcita logo
Category Leaders

Appointment scheduling and reminder solution

Customize your patient portal with your logo / clinic colors. Let patients log in and schedule consultations, sessions, book and pay, see the history with past interactions - 24/7 from any device.

Read more about vcita

Users also considered
Klara logo

Patient engagement platform

Klara’s patient engagement helps practices communicate with patients more effectively than a patient portal — and no log-in required!

Read more about Klara

Users also considered
athenaOne logo

AI healthcare software for medical practices

AthenaOne is a fully-integrated healthcare solution combining electronic health records, medical billing, practice management, and patient engagement. The AI-native platform streamlines clinical documentation, automates data exchange, and simplifies administrative tasks for providers. With features like customizable workflows, automated wellness outreach, and telehealth, the system helps medical practices enhance clinical outcomes and operational efficiency.

Read more about athenaOne

Users also considered
Benchmark Solutions Practice Management logo

Seamless scheduling, billing, and reporting all in one.

Streamline administrative tasks with Benchmark PM–a customizable, integrated practice management solution with seamless scheduling, billing, and reporting, tailor-made for your clinical practice.

Read more about Benchmark Solutions Practice Management

Users also considered
DrChrono logo

Cloud healthcare management platform

DrChrono is a cloud-based healthcare platform that integrates electronic health records, practice management, and medical billing functionalities. The system offers customizable clinical notes, telehealth capabilities, and specialty-specific templates for medical practices of various sizes. DrChrono provides mobile accessibility through iOS apps, allowing healthcare providers to manage patient care from multiple devices.

Read more about DrChrono

Users also considered
Office Practicum logo

Pediatric practice management & EHR solution

Office Practicum is a comprehensive pediatric management solution designed to help practices organize EHR, control billing & simplify patient engagement

Read more about Office Practicum

Users also considered
Nextech EHR & PM logo

Practice Management and EMR Solution

Nextech is a practice management and EMR solution that helps physicians grow their practices through fully integrated software solutions specific to their specialty needs.

Read more about Nextech EHR & PM

Users also considered
Atlas Chirosys logo

World Class Paperless Office Solution

Atlas is a complete, paperless office solution designed for chiropractic offices. It handles billing, scheduling, treatment and care tracking, patient education and retention, clinic reporting, soap notes, and much more.

Read more about Atlas Chirosys

Users also considered
ClearDent logo

Cloud-based practice management software for dentists

ClearDent is a Canadian-built all-in-one dental software that helps practices attract, treat, and retain patients. For 20+ years, it has driven innovation with cloud and on-premise tools to streamline workflows, enhance patient engagement, boost productivity, and grow revenue.

Read more about ClearDent

Users also considered
AlayaCare logo

End-to-end home care software

AlayaCare’s unique home care software offers a complete solution to manage the entire client lifecycle in a secure, integrated cloud-based system.

Read more about AlayaCare

Users also considered

Key features for Patient Portal software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Appointment Management: Reviewers appreciate the easy online booking, customizable scheduling, automated reminders, and the flexibility for patients to manage their appointments independently. 97% of reviewers rated this feature as important or highly important.
  • Billing & Invoicing: Users highlight the simplicity of generating invoices, automated billing features, integration with payment providers, and the ability to email receipts and superbills. 97% of reviewers rated this feature as important or highly important.
  • Appointment Scheduling: Reviewers value the intuitive scheduling process, customization options for appointment slots, real-time integration with EPR systems, and the ability to prevent double-booking. 96% of reviewers rated this feature as important or highly important.
  • Confirmations/Reminders: Users note that automated reminders reduce no-shows, improve patient attendance, and offer customizable delivery options such as text and email. 96% of reviewers rated this feature as important or highly important.
  • Charting: Users appreciate the customizable templates, ease of creating and updating notes, and the ability to keep organized and compliant records with streamlined documentation features. 93% of reviewers rated this feature as important or highly important.