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Top Rated Telemedicine Software with HIPAA Compliant in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

HIPAA compliance ensures that telemedicine software protects patient confidentiality and data security, meeting legal and ethical standards. It builds trust between providers and clients, assuring them that their private health information remains secure. Our reviewers in telemedicine software rated this feature as highly important.

6 Best Telemedicine Software with HIPAA Compliant

Product
User rating
Starting price
TherapyNotes, LLC logo
4.7
(949)
59
per user/per month
visit website
SimplePractice logo
4.6
(2.8K)
49
flat rate/per month
visit website
Tebra logo
3.9
(1.3K)
Empty state illustration for "No pricing info"

No pricing info

visit website
TheraNest logo
4.4
(997)
29
per user/per month
visit website
athenaOne logo
3.8
(901)
Empty state illustration for "No pricing info"

No pricing info

Doxy.me logo
4.6
(1.2K)
35
flat rate/per month

See other top Telemedicine products with hipaa compliant

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Telemedicine software category. They also needed to have sufficient reviews about hipaa compliant, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for hipaa compliant, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

TherapyNotes, LLC logo

TherapyNotes, LLC

Reviews Sentiment
 
 
 
1-2(26)
3-4(182)
5(741)
Key Features
Two-Way Audio & Video
Appointment Management4.8

User insights about the hipaa compliant feature

Reviewers highlight TherapyNotes, LLC's HIPAA compliance as critical for protecting client information and meeting legal requirements. They appreciate the built-in compliance features, two-factor authentication, and secure client portals. Users feel confident in the platform's ability to safeguard patient data and report that it simplifies maintaining HIPAA standards.

See related user reviews

“My clients have their information stored safely and are also able to access the portal for messages with HIPPA Compliant software. This puts my mind at ease. ”
SR

Shanel R.

Licensed Professional Counselor

“TherapyNotes is designed to meet HIPAA compliance for electronic record keeping and billing. ”
KH

Kerry H.

Mental Health Professional

Starting price
59per user /
per month
visit website
Pros and Cons based on 949 verified reviews

Comprehensive support services

Highly responsive support

Outstanding customer service

Challenges with issue resolution

Complex insurance billing

See pros and cons details
SimplePractice logo

SimplePractice

Reviews Sentiment
 
 
 
1-2(63)
3-4(902)
5(1,848)
Key Features
Two-Way Audio & Video
Appointment Management4.4

User insights about the hipaa compliant feature

Reviewers appreciate SimplePractice's HIPAA compliance, noting its importance for client confidentiality and legal adherence. They feel secure using the platform and value the privacy features, such as email verification and secure document storage. Users report no issues with HIPAA compliance and appreciate the peace of mind it provides.

See related user reviews

“I love knowing that any information that is in SimplePractice is safe and secure. It also helps me to know that I can put other information or documents in a compliant location.”
HP

Hannah P.

LCSW

“The HIPAA compliance aspect of this program was exactly what it needed to be. All information was secure and protected with the EHR platform from patient to provider.”
EM

Erica M.

Client Care Coordinator

Starting price
49flat rate /
per month
visit website
Pros and Cons based on 2,813 verified reviews

Comprehensive practice management

Intuitive user interface

Helpful video tutorials

Effective client reminders

Efficient clinician management

Lack of phone support

Inefficient email support

Complicated claims submission

Limited treatment planning features

See pros and cons details
Tebra logo

Tebra

Reviews Sentiment
 
 
 
1-2(238)
3-4(399)
5(706)
Key Features
Two-Way Audio & Video
Appointment Management3.8

User insights about the hipaa compliant feature

Reviewers have mixed opinions about Tebra's HIPAA compliance. Some appreciate the security measures and privacy features, while others report issues with non-compliant messaging systems and access control. Users indicate that HIPAA compliance is crucial for their practice, but some express concerns about the platform's ability to fully protect patient information.

See related user reviews

“Not HIPAA compliant. No way to firewall between disciplines, i.e. a medical coder has access to the complete Mental Health record. Won't pass an audit. No two factor authentication for patient portal access either.”
MS

Matt S.

CEO

“HIPAA compliant-- but when people in India are doing billing with this software-- is it really compliant”
io

iqbal o.

owner

Starting price
Empty state illustration for "No pricing info"

No pricing info

visit website
Pros and Cons based on 1,343 verified reviews

User-friendly navigation

Comprehensive training resources

Effective practice management

Smooth integration process

Challenging contract management

Inefficient call support

Slow issue resolution

Unreliable email support

Negative financial impact

See pros and cons details
TheraNest logo

TheraNest

Reviews Sentiment
 
 
 
1-2(48)
3-4(379)
5(570)
Key Features
Two-Way Audio & Video3.6
Appointment Management4.6

User insights about the hipaa compliant feature

Reviewers appreciate TheraNest's HIPAA compliance, emphasizing its importance for maintaining client confidentiality and legal standards. They feel confident that their clinical information is secure and note that the system supports ethical practices. Users report no issues with HIPAA compliance and value the added security features, such as using clients' initials for privacy.

See related user reviews

“This is the first feature I look for in any system that involves my clients. Without it, the whole thing is a "no-go". I need to know my clients' information is safe and protected, first and foremost. ”
LS

Lori S.

Therapist, owner

“Knowing that we are following protocols with this system that is HIPAA compliant for mental health services is truly a plus.”
LA

Lorie A.

Office Manager

Starting price
29per user /
per month
visit website
Pros and Cons based on 997 verified reviews

Incorporates user feedback

Continuous updates and growth

Reliable staff assistance

Intuitive and user-friendly

Quick and helpful support

Frequent technical issues

Limited form customization

Complex insurance billing

Inefficient communication channels

Inadequate appointment management

See pros and cons details
athenaOne logo
Reviews Sentiment
 
 
 
1-2(163)
3-4(357)
5(381)
Key Features
Two-Way Audio & Video
Appointment Management4.3

User insights about the hipaa compliant feature

Reviewers indicate that athenaOne's HIPAA compliance is vital for maintaining patient confidentiality and legal adherence. They appreciate the system's security measures, such as verification for patient portal access and secure data handling. Users report that athenaOne effectively protects patient information and ensures compliance with HIPAA guidelines.
Verified reviewer profile picture

See related user reviews

“In the healthcare field, HIPAA compliance is crucial. athenaOne utilizes a DOB/SSN/Name system to ensure that you are accessing the correct information, every time.”
HR

Hannah R.

Billing Specialist

“It is HIPAA compliant. Data are secured and follow HIPAA guidelines.”
Verified reviewer profile picture

Evelyn G.

Virtual Administrative Medical Assistant

Starting price
Empty state illustration for "No pricing info"

No pricing info

Pros and Cons based on 901 verified reviews
Verified reviewer profile picture

Ease of learning

Template customization

Comprehensive EHR features

Excessive click navigation

Inconsistent account management

Problematic claim management

High costs and fees

Slow issue resolution

See pros and cons details
Doxy.me logo
Reviews Sentiment
 
 
 
1-2(28)
3-4(351)
5(843)
Key Features
Two-Way Audio & Video4.7
Appointment Management

User insights about the hipaa compliant feature

Reviewers indicate that Doxy.me's HIPAA compliance is essential for their psychotherapy and telehealth practices. They say it ensures client confidentiality, legal adherence, and peace of mind. Users report that Doxy.me provides a secure, private platform without requiring clients to download additional software, which reassures both providers and patients about the protection of their information.

See related user reviews

“HIPAA Compliance gives me confidence the platform provides a private, secure platform for clients; also essential for my legal and ethical compliance as a practitioner.”
BK

Barbara K.

Psychologist

“I am a mental health professional and needed any platform that I used for telehealth to be HIPAA compliant. Doxy gives a BAA and assures full HIPAA compliance versus other products that are only partially compliant.”
KM

Kristin M.

Psychologist

Starting price
35flat rate /
per month
Pros and Cons based on 1,222 verified reviews

Reliable HIPAA compliance

Essential HIPAA compliance

Convenient link sharing

Quick and easy setup

Strong security features

Frequent freezing issues

Unstable internet connectivity

Inconsistent browser performance

Inconsistent call quality

Variable video and audio quality

See pros and cons details

Other Top Rated Telemedicine Software with HIPAA Compliant in 2026

TeleDent logo

TeleDent

Telemedicine solution for dental practitioners & centers

visit website
Teledent is a telemedicine solution that helps dental practitioners manage patients, consultations, workflows, treatment planning, and more. The live streaming functionality enables users to conduct remote examinations, store medical information and collaborate with patients.

Read more about TeleDent

Users also considered
Zanda logo

Zanda

Category Leaders

Practice management software for allied health professionals

visit website
Zanda is a practice management platform designed to help allied health professionals run clinic operations with calendar management tools, automated appointment reminders, treatment note templates, invoicing, online bookings, 2-way SMS chat, telehealth, secure AI-powered session transcription & more

Read more about Zanda

Users also considered
TherapyNotes, LLC logo

TherapyNotes, LLC

Online mental health EMR and practice management software.

visit website
Web-based practice management & electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.

Read more about TherapyNotes, LLC

Users also considered
SimplePractice logo

SimplePractice

Appointment scheduling and reminder solution

visit website
SimplePractice is an all-in-one practice management solution that helps businesses simplify administrative tasks, such as scheduling, billing, and documentation, allowing health and wellness professionals to focus on providing excellent client care. The platform offers a robust set of features designed to help practitioners thrive.

Read more about SimplePractice

Users also considered
CharmHealth logo

CharmHealth

Category Leaders

AI-based healthcare platform for medical practices

visit website
CharmHealth is an AI-based healthcare platform offering electronic health records, practice management, and medical billing solutions for medical practices of all sizes. The system features an AI scribe that automates documentation during patient encounters and integrates with pharmacies, labs, and devices. The platform includes patient engagement tools that allow individuals to schedule appointments, access records, and manage their healthcare information.

Read more about CharmHealth

Users also considered
PracticeSuite logo

PracticeSuite

Cloud-based Medical Billing & Practice Management platform

visit website
PracticeSuite is a full medical practice management & medical billing software with EHR & patient portal services for medical practices & billing companies

Read more about PracticeSuite

Users also considered
Tebra logo

Tebra

Automated solution for medical practice management

visit website
Tebra helps medical providers optimize clinical processes by handling administrative tasks so that doctors can focus on patient care

Tebra is popular with physician practices with 1-10 providers and medical billing companies with 1-100 providers.

Read more about Tebra

Users also considered
gGastro logo

gGastro

Cloud-based gGastro® EHR for gastroenterologists.

visit website
Cloud-based gGastro® EHR software, accessed via tablet, browser or mobile, is developed by gastroenterologists to help speed documentation, increase efficiency and keep the focus on patients. gGastro comes loaded with diagnoses, orders, maps, findings, billing codes and a built-in MIPS scorecard.

Read more about gGastro

Users also considered
CarePaths EHR logo

CarePaths EHR

E-Health Records & Practice Management System w/ Telehealth

visit website
ONC-Certified & HIPAA compliant cloud-based EHR and practice management platform with telehealth. Accept e-referrals, FREE claim submissions, online payments, E-statements, online scheduling, appointment reminders, clinical documentation, customizable forms, secure messaging, outcomes monitoring.

Read more about CarePaths EHR

Users also considered
AestheticsPro logo

AestheticsPro

Simplify and grow your medspa with all-in-one cloud software

visit website
Deliver secure virtual consultations with AestheticsPro’s built-in, HIPAA-compliant telehealth tools. Video sessions, scheduling, consent forms, and EMR integration make it easy to extend care beyond the treatment room.

Read more about AestheticsPro

Users also considered
Netsmart Telehealth logo

Netsmart Telehealth

(0)

Telemedicine Software

visit website
Netsmart Telehealth is a cloud-based software platform that enables healthcare providers to offer virtual clinical services.

Read more about Netsmart Telehealth

Users also considered
arztkonsultation.de logo

arztkonsultation.de

Leading solution for certified video calls in Germany

visit website

Arztkonsultation is a cutting-edge video consultation software for healthcare professionals. Break down geographical barriers, drive clinical efficiency, and empower patients with real-time access to medical professionals from anywhere.

Read more about arztkonsultation.de

Users also considered
Buzz logo

Buzz

Patient-Centric Care - Maximize Efficiency, Minimize Burnout

visit website
Transformative patient-centric care coordination platform that helps users improve healthcare provider collaboration through HIPAA-compliant text, documents, reports, and forms sharing in a patient-driven grouping model. It allows multiple channels of communication like SMS, fax, email, and bridging with EHR.

Read more about Buzz

Users also considered
Doxy.me logo
Category Leaders

Telemedicine solution for healthcare professionals & clinics

Doxy.me is a cloud-based telemedicine solution designed to help healthcare professionals diagnose & treat patients via videoconference, audio communication, or text message. Features include virtual waiting room management, notifications, screen sharing, group calling, file transfer & image capture.

Read more about Doxy.me

Users also considered
Mend logo
Category Leaders

The #1 Telehealth, Patient Engagement, & Automated Payments

Telemedicine is convenient and easy, which drives patient attendance. No logins or software downloads.

Fully HIPAA compliant toolset (w/ BAA), encrypted video visits, and additional security measures help protect patients from a wide variety of compliance and data security risks.

Read more about Mend

Users also considered
Jane logo
Category Leaders

Practice management software designed by real clinic owners.

Jane is a cloud-based practice management software designed to help health and wellness practitioners manage online booking, scheduling, billing, and more.

Read more about Jane

Users also considered
Pabau logo

Practice management system for healthcare

Pabau is an all-in-one practice management software designed for healthcare businesses. The system offers digital patient records, online booking capabilities, calendar management, and integrated payment processing to streamline administrative workflows. Pabau also includes marketing tools, inventory management, and reporting features that help medical practices operate efficiently while maintaining secure patient data.

Read more about Pabau

Users also considered
TheraNest logo

Most EHRs aren’t designed for mental health — TheraNest is.

Your clients are busy, and so are you. Adding telehealth software options to your care suite expands access, allowing more people to get treatment. Making appointments convenient and engaging with clients between in-person sessions are the keys to patient-centric care.

Read more about TheraNest

Users also considered
Carepatron logo
Category Leaders

The healthcare workspace for small teams and their clients.

All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.

Read more about Carepatron

Users also considered
IntakeQ logo

Web-based intake forms management software

IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with their patients prior to appointments

Read more about IntakeQ

Users also considered
Praxis EMR logo
Category Leaders

EMR software powered with artificial intelligence

Praxis EMR is the #1 rated, AI-based, template-free EMR/EHR that learns and gets progressively faster and easier with highest medical quality.


Read more about Praxis EMR

Users also considered
NextGen Office logo
Category Leaders

Empowering our clients to make healthcare better

NextGen Healthcare provides ambulatory practices with award-winning solutions along with dedicated support & professional services.

Read more about NextGen Office

Users also considered
Qualifacts Insync logo

Cloud-based EHR and practice management software.

InSync’s Telemedicine feature offers group therapy sessions, access anywhere on any device, ability to host multiple providers in one video-call, email notifications, one click links for instant calls, and all of this accessible directly in InSync’s Patient Portal.

Read more about Qualifacts Insync

Users also considered
Epic logo
Category Leaders

Modular, cloud-based ambulatory EMR software

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for chart review, orders, and more

Read more about Epic

Users also considered
RXNT logo
Category Leaders

Cloud-based Practice Management, EHR, and eRx Software

RXNT is an integrated Clinical & Practice Management platform for healthcare professionals which helps you manage patient records and medical billing, e-prescribe medications, and schedule doctors, patients, and resources. Elevate your practice with our cloud-based EHR, eRx, and PM software.

Read more about RXNT

Users also considered

Key features for Telemedicine software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Two-Way Audio & Video: Reviewers highlight the importance of clear audio and video for effective communication, visual assessments, and flexibility for remote sessions. 97% of reviewers rated this feature as important or highly important.
  • Appointment Management: Users value customizable booking options, automated reminders, and the ability for patients to manage their own appointments. 95% of reviewers rated this feature as important or highly important.
  • Charting: Reviewers appreciate customizable templates, ease of use, and the ability to create and manage comprehensive patient records efficiently. 94% of reviewers rated this feature as important or highly important.
  • Video Conferencing: Reviewers note user-friendly features, screen sharing, and the ability to include multiple participants for comprehensive virtual visits. 92% of reviewers rated this feature as important or highly important.
  • Appointment Scheduling: Users value the ease of setting appointments, sending reminders, and the ability to manage and adjust schedules efficiently. 85% of reviewers rated this feature as important or highly important.