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OwnerRez Logo

Vacation rental software for property managers

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OwnerRez - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

OwnerRez overview

Based on 254 verified user reviews

What is OwnerRez?

OwnerRez is a vacation rental solution offering key features such as reservations management, payment processing, channel management, and guest communications, among others.

Who uses OwnerRez?

By industry, OwnerRez reviewers are most commonly professionals in hospitality (47%). The most frequent use case for OwnerRez cited by reviewers is vacation rental management (75% of reviewers).

What are the most popular integrations for OwnerRez?

The OwnerRez integrations most frequently cited by reviewers are: PriceLabs (a revenue management product rated 4.8 out of 5 for its integration with OwnerRez), Stripe (a payment processing product, 5.0), and QuickBooks Online (an accounting product, 4.9).

Starting price

40usage based /
per month
view pricing plans
try for free

Pros & Cons

Customer Support

Vacation Rentals

Setup

Booking

OwnerRez’s user interface

Ease of use rating:

OwnerRez pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(10)
5(243)

What do users say about OwnerRez?

OwnerRez is a vacation rental solution offering key features such as reservations management, payment processing, channel management, and guest communications, among others.

Select to learn more


Who uses OwnerRez?

Based on 254 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospitality
Real Estate
Leisure, Travel & Tourism
Recreational Facilities and Services
Others

Use cases

Vacation Rental
Property Management
Channel Management
Hospitality Property Management

OwnerRez's key features

GetApp's analysis of 51 verified user reviews collected between August 2021 and November 2024 identifies OwnerRez's most critical features and summarizes user sentiment about those features.

Reservations management

Reviewers appreciate OwnerRez's reservations management capabilities. They find it automates processes, integrates with online travel agencies, and centralizes bookings from multiple channels. Users report it prevents double bookings, simplifies calendar management, and keeps all reservations organized in one place. They say it is easy to set up and use, with excellent automation for payments and emails. They highlight the reliability and comprehensive support provided by OwnerRez, making it a valuable tool for managing multiple properties and ensuring smooth operations. Of the 19 OwnerRez users who gave detailed accounts of their use of Reservations Management, 100% rated this feature as important or highly important.

See related user reviews

“OwnerRez helps me daily manage my incoming reservations, allowing me to give my guests the prompt, friendly service that they not only expect but deserve.”
LH

Lauralee H.

Manager

“Centralized management for reservations coming through multiple channels -- great calendar management/views.”
AS

Amy S.

vacation property owner/manager


Guest communications

Reviewers indicate OwnerRez's guest communications capabilities are thorough and customizable. They appreciate the automated responses, templates, and triggers that streamline communication. Users report the system collects all guest contact info and allows for specific or blanket communications. They find the automation saves time and ensures timely, consistent messaging. They say the platform could be more user-friendly and wish for better integration with Vrbo. Overall, they value the flexibility and efficiency OwnerRez provides in managing guest interactions. Of the 21 OwnerRez users who gave detailed accounts of their use of Guest Communications, 95% rated this feature as important or highly important.

See related user reviews

“Tools for templates, triggers, guest communication flows and customization where you want it are all provided. ”
BS

Brenda S.

Managing Partner

“The CRM and templates and triggers in OwnerRes are so incredibly helpful. Their default system messages are super helpful and being able to customize where needed is essential and really easy to do. ”
JS

Jayla S.

Owner


All OwnerRez features

Features rating:

Listing management
Mobile access
Customizable templates
Customizable reports
Online booking
Payment processing
Credit card processing
Communication management
Transaction history
Template management
Search/Filter
Booking management
Calendar management
For vacation rentals
Data synchronization
Multi-Channel management
Channel management
Guest experience management
Content management
API
Third-Party integrations
Electronic payments
Occupancy management
Real-Time data
Document management
Tenant tracking
Reporting & statistics
Contact management
Rate management
Dashboard
Lead management
Accounting
Housekeeping management
Partner management
Marketing automation
Commission management
Owner statements
Inventory control
Property management
Ratings/Reviews
Channel analytics
Reminders
Billing & invoicing
Reporting/Analytics
Reviews management
Sales reports
Availability management
Short/Long term rental
Alerts/Notifications
Activity tracking
Activity dashboard
Website management
CRM
Partner portal
Customer database
Customizable branding
Multi-Currency
Data import/export
Discount management
Maintenance management
Email management
Email templates
Invoice management
Inbox management
Expense tracking
GDS/OTA integration
Financial management

OwnerRez awards

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OwnerRez pricing

Starting from

40

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about OwnerRez price and value

Value for money rating:

Of 32 reviews that provide robust commentary on OwnerRez's price and value, 94% mention it in a positive light.

Most reviewers indicate that OwnerRez offers significant value for money, appreciating its extensive functionality, direct booking website, and integration with dynamic pricing software. They find the software cost-effective, especially given its ability to eliminate platform fees and automate tasks, which saves time and money. Users appreciate the multiple pricing options, ease of use, and excellent customer support. Some reviewers feel that the transparent and competitive pricing, along with the flexibility of the system, makes it a worthwhile investment. However, a few users mention that the increasing pricing model may be a concern for those with tighter budgets.

, and

To see what individual users think of OwnerRez's cost and value, check out the review excerpts below.

“A few days later they had a solution that saved our bookkeeper an hour a month which saved us paying her about $75 per month (these savings alone more than pay for the fees to use Owner Reservations). ”
DS

Damon S.

Co-Owner and Founder

“Considering how much functionality and the direct API's with the platforms and quickbooks and pricing tools etc it's very very cost effective!”
JS

Jayla S.

Owner

“Over time, the pricing model for OwnerRez has seen an increase, which may be a deterrent for some users. Despite the extensive functionality and quality service it offers, the increased cost may be a concern for those operating within a tighter budget.”
PK

Patricia K.

Owner/Property Manager

OwnerRez integrations (43)

Integrations rated by users

We looked at 254 user reviews to identify which products are mentioned as OwnerRez integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 5.0 (25)

I need to be able to process direct booking and payment on the hosted website

lg

laura g.

Owner

Integration rating: 4.9 (10)

Complete records of all financial activity is fed to QuickBooks On-line and reconciling a month's worth of fury is mission-critical in the middle of the war for cash flow awareness.

KM

Ken M.

Co-Owner

Integration rating: 5.0 (4)

The Authorize.net integration made credit card processing secure, seamless, and fully synced with OwnerRez. It simplified payments, refunds, and accounting, saving time while giving guests a smooth and professional experience.

AR

Anonymous R.

CoOwner

Integration rating: 5.0 (4)

They gotta be clean to rent!! And our housekeeping partners have a real-time awareness on our occupancy and turnover dates.

KM

Ken M.

Co-Owner

Integration rating: 5.0 (3)

Customizable ical sync allows me to have exactly the right info on my calendar.

Verified reviewer profile picture

Lacey C.

Owner

HostBuddy AI logo
HostBuddy AI

Integration rating: 5.0 (1)

It manages the guest interaction seamlessly and efficiently. The response time is critical

RB

Rebecca B.

Owner

Breezeway logo
Breezeway

Integration rating: 4.3 (3)

Turno logo
Turno

Integration rating: 4.7 (3)

RueBaRue  logo
RueBaRue

Integration rating: 5.0 (2)

RemoteLock logo
RemoteLock

Integration rating: 5.0 (2)

WordPress logo
WordPress

Integration rating: 5.0 (2)

Mailchimp logo
Mailchimp

Integration rating: 5.0 (2)

Beyond logo
Beyond

Integration rating: 4.0 (1)

Google Maps logo
Google Maps

Integration rating: 5.0 (1)

Operto Teams logo
Operto Teams

Integration rating: 5.0 (1)

Enso Connect logo
Enso Connect

Integration rating: 4.0 (1)

StayFi logo
StayFi

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

OwnerRez customer support

What do users say about OwnerRez customer support?

Customer support rating:

We analyzed 139 verified user reviews to identify positive and negative aspects of OwnerRez customer support.

Widely noted by reviewers, OwnerRez support responds quickly and thoroughly, often resolving issues even outside standard hours.

A significant portion of users highlight the team's deep knowledge and willingness to provide tailored, insightful guidance.

Multiple users appreciate the variety of support channels, including help articles, forums, email, and live sessions.

Common user feedback praises the professionalism, friendliness, and follow-up from support staff, making onboarding and troubleshooting smooth.

Support options

Faqs/forum
Phone support
Knowledge base
Email/help desk
Chat

Training options

In person
Documentation
Live online
Webinars
Videos

To see what individual users say about OwnerRez's customer support, check out the review snippets below.

“I think the OwnerRez staff and support team is probably their greatest strength. Whenever I ask a question, not only do they answer the question thoroughly but also take the time to review my listing and preferences to give specific insight and suggestions on adjustments I can make to address my problem/question. ”

RB

Ryan B.

Owner

“What I like the most is the customer service that is ideal, also [SENSITIVE CONTENT HIDDEN] always help you to implement new tools, any questions are answered in a short time and we work from Spain that there are time differences.”

VF

Vanessa F.

Production Manager

“I was able to learn how to operate the software very quickly and for those times when I ran into a snag, the team of support staff at OwnerRez was able to quickly provide support. ”

RJ

Randy J.

Owner

OwnerRez FAQs

Q. Who are the typical users of OwnerRez?

OwnerRez has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business


Q. What is OwnerRez used for?

OwnerRez provides vacation rental software designed for property managers ranging from small homeowners to large property management services. The platform serves as a long-term booking foundation for vacation rental businesses, offering complete channel management functionality through direct partnerships with major booking channels. The software includes a unified messaging system that consolidates communication across email, SMS, and channel platforms such as Airbnb and Vrbo into a single inbox. OwnerRez delivers powerful website building tools that help property managers establish their brand identity and direct customer traffic to their own websites rather than third-party channels. The platform features integrated accounting capabilities that work with various payment methods, a property management system that calculates commissions and generates monthly statements, and customer relationship management tools that automate and store guest records. OwnerRez offers extensive integration options with other services and systems, keeping these connections regularly updated while continuously adding new ones. The reporting functionality provides property managers with multiple ways to extract and analyze data collected through the system. Additional features include tools for managing renter agreements and automation capabilities that streamline various aspects of property management. The platform operates on a per-property pricing model that includes unlimited bookings without setup fees, booking fees, or contracts. The system is supported by a highly-regarded customer service team that provides personal, knowledgeable assistance to users. OwnerRez maintains active user communities and offers specialized services including ProConnect, ProTransfer, and WebAssist. It provides channel management, customer relationship management, property management, accounting, messaging, and website services.


Q. What are the benefits of using OwnerRez?

  • OwnerRez is a web-based solution that allows vacation rental owners to manage bookings and handle enquiries efficiently.
  • The product tracks enquiries from all listing sites as well as the owner's website, allowing users to generate quotes and respond from a single interface.
  • OwnerRez assists guests in booking online and confirming their reservation by collecting electronically signed rental agreements.
  • The solution allows property owners to place auto-responders for various enquiries on the basis of set rules.
  • OwnerRez allows guests to pay via credit cards and on the basis of information it schedules security deposits and future payments.


  • Q. What languages does OwnerRez support?

    OwnerRez supports the following languages:
    English


    Q. Does OwnerRez support mobile devices?

    OwnerRez supports the following devices:
    Android, iPad, iPhone


    Q. Does OwnerRez offer an API?

    Yes, OwnerRez has an API available for use.


    Q. What level of support does OwnerRez offer?

    OwnerRez offers the following support options:
    FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

    Related categories