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OwnerRez
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Vacation rental software for property managers
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OwnerRez - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
OwnerRez overview
Based on 254 verified user reviews
What is OwnerRez?
OwnerRez is a vacation rental solution offering key features such as reservations management, payment processing, channel management, and guest communications, among others.
Who uses OwnerRez?
By industry, OwnerRez reviewers are most commonly professionals in hospitality (47%). The most frequent use case for OwnerRez cited by reviewers is vacation rental management (75% of reviewers).
What are the most popular integrations for OwnerRez?
The OwnerRez integrations most frequently cited by reviewers are: PriceLabs (a revenue management product rated 4.8 out of 5 for its integration with OwnerRez), Stripe (a payment processing product, 5.0), and QuickBooks Online (an accounting product, 4.9).
Starting price
per month
Pros & Cons
Customer Support
Vacation Rentals
Setup
Booking
OwnerRez’s user interface
OwnerRez pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.9
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about OwnerRez?
OwnerRez is a vacation rental solution offering key features such as reservations management, payment processing, channel management, and guest communications, among others.
Select to learn more
Who uses OwnerRez?
Based on 254 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
OwnerRez's key features
GetApp's analysis of 51 verified user reviews collected between August 2021 and November 2024 identifies OwnerRez's most critical features and summarizes user sentiment about those features.
Reviewers appreciate OwnerRez's reservations management capabilities. They find it automates processes, integrates with online travel agencies, and centralizes bookings from multiple channels. Users report it prevents double bookings, simplifies calendar management, and keeps all reservations organized in one place. They say it is easy to set up and use, with excellent automation for payments and emails. They highlight the reliability and comprehensive support provided by OwnerRez, making it a valuable tool for managing multiple properties and ensuring smooth operations. Of the 19 OwnerRez users who gave detailed accounts of their use of Reservations Management, 100% rated this feature as important or highly important.
Lauralee H.
Manager
Amy S.
vacation property owner/manager
Reviewers indicate OwnerRez's guest communications capabilities are thorough and customizable. They appreciate the automated responses, templates, and triggers that streamline communication. Users report the system collects all guest contact info and allows for specific or blanket communications. They find the automation saves time and ensures timely, consistent messaging. They say the platform could be more user-friendly and wish for better integration with Vrbo. Overall, they value the flexibility and efficiency OwnerRez provides in managing guest interactions. Of the 21 OwnerRez users who gave detailed accounts of their use of Guest Communications, 95% rated this feature as important or highly important.
See related user reviews
Brenda S.
Managing Partner
Jayla S.
Owner
All OwnerRez features
Features rating:
OwnerRez awards
OwnerRez alternatives
OwnerRez pricing
Starting from
40
Per month
Usage Based
User opinions about OwnerRez price and value
Value for money rating:
Of 32 reviews that provide robust commentary on OwnerRez's price and value, 94% mention it in a positive light.
Most reviewers indicate that OwnerRez offers significant value for money, appreciating its extensive functionality, direct booking website, and integration with dynamic pricing software. They find the software cost-effective, especially given its ability to eliminate platform fees and automate tasks, which saves time and money. Users appreciate the multiple pricing options, ease of use, and excellent customer support. Some reviewers feel that the transparent and competitive pricing, along with the flexibility of the system, makes it a worthwhile investment. However, a few users mention that the increasing pricing model may be a concern for those with tighter budgets.
, and
To see what individual users think of OwnerRez's cost and value, check out the review excerpts below.
OwnerRez integrations (43)
Integrations rated by users
We looked at 254 user reviews to identify which products are mentioned as OwnerRez integrations and how users feel about them.
Integration rating: 5.0 (25)
“I need to be able to process direct booking and payment on the hosted website”
laura g.
Owner
Integration rating: 4.9 (10)
“Complete records of all financial activity is fed to QuickBooks On-line and reconciling a month's worth of fury is mission-critical in the middle of the war for cash flow awareness.”
Ken M.
Co-Owner
Integration rating: 5.0 (4)
“The Authorize.net integration made credit card processing secure, seamless, and fully synced with OwnerRez. It simplified payments, refunds, and accounting, saving time while giving guests a smooth and professional experience.”
Anonymous R.
CoOwner
Integration rating: 5.0 (4)
“They gotta be clean to rent!! And our housekeeping partners have a real-time awareness on our occupancy and turnover dates.”
Ken M.
Co-Owner
Integration rating: 5.0 (3)
“Customizable ical sync allows me to have exactly the right info on my calendar. ”

Lacey C.
Owner
Integration rating: 5.0 (1)
“It manages the guest interaction seamlessly and efficiently. The response time is critical”
Rebecca B.
Owner
Integration rating: 4.3 (3)
Integration rating: 4.7 (3)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
OwnerRez customer support
What do users say about OwnerRez customer support?
Customer support rating:
We analyzed 139 verified user reviews to identify positive and negative aspects of OwnerRez customer support.
Widely noted by reviewers, OwnerRez support responds quickly and thoroughly, often resolving issues even outside standard hours.
A significant portion of users highlight the team's deep knowledge and willingness to provide tailored, insightful guidance.
Multiple users appreciate the variety of support channels, including help articles, forums, email, and live sessions.
Common user feedback praises the professionalism, friendliness, and follow-up from support staff, making onboarding and troubleshooting smooth.
Support options
Training options
To see what individual users say about OwnerRez's customer support, check out the review snippets below.
“I think the OwnerRez staff and support team is probably their greatest strength. Whenever I ask a question, not only do they answer the question thoroughly but also take the time to review my listing and preferences to give specific insight and suggestions on adjustments I can make to address my problem/question. ”
Ryan B.
Owner
“What I like the most is the customer service that is ideal, also [SENSITIVE CONTENT HIDDEN] always help you to implement new tools, any questions are answered in a short time and we work from Spain that there are time differences.”
Vanessa F.
Production Manager
“I was able to learn how to operate the software very quickly and for those times when I ran into a snag, the team of support staff at OwnerRez was able to quickly provide support. ”
Randy J.
Owner
OwnerRez FAQs
OwnerRez has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business
Q. What is OwnerRez used for?
OwnerRez provides vacation rental software designed for property managers ranging from small homeowners to large property management services. The platform serves as a long-term booking foundation for vacation rental businesses, offering complete channel management functionality through direct partnerships with major booking channels. The software includes a unified messaging system that consolidates communication across email, SMS, and channel platforms such as Airbnb and Vrbo into a single inbox. OwnerRez delivers powerful website building tools that help property managers establish their brand identity and direct customer traffic to their own websites rather than third-party channels. The platform features integrated accounting capabilities that work with various payment methods, a property management system that calculates commissions and generates monthly statements, and customer relationship management tools that automate and store guest records. OwnerRez offers extensive integration options with other services and systems, keeping these connections regularly updated while continuously adding new ones. The reporting functionality provides property managers with multiple ways to extract and analyze data collected through the system. Additional features include tools for managing renter agreements and automation capabilities that streamline various aspects of property management. The platform operates on a per-property pricing model that includes unlimited bookings without setup fees, booking fees, or contracts. The system is supported by a highly-regarded customer service team that provides personal, knowledgeable assistance to users. OwnerRez maintains active user communities and offers specialized services including ProConnect, ProTransfer, and WebAssist. It provides channel management, customer relationship management, property management, accounting, messaging, and website services.
Q. What are the benefits of using OwnerRez?
Q. What languages does OwnerRez support?
OwnerRez supports the following languages:
English
Q. Does OwnerRez support mobile devices?
OwnerRez supports the following devices:
Android, iPad, iPhone
Q. Does OwnerRez offer an API?
Yes, OwnerRez has an API available for use.
Q. What level of support does OwnerRez offer?
OwnerRez offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat


































