ADP Workforce Now Pricing, Features, Reviews & Comparison of Alternatives

ADP Workforce Now

Cloud based Human capital management (HCM) suite

4.36/5 (4,408 reviews)

ADP Workforce Now overview

What is ADP Workforce Now?

ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.

ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions. Functionality can be added as needed, as businesses grow.
www.adp.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, French, Spanish
ADP Workforce Now screenshot: Talent Profile: HRBenchmarking, powered by ADP DataCloud.ADP Workforce Now screenshot: Reports Example: ComplianceADP Workforce Now screenshot: HR: Personal ProfileADP Workforce Now screenshot: HR: Statutory ComplianceADP Workforce Now screenshot: Analytics Example - dashboardADP Workforce Now screenshot: Benchmarking: sample (compensation explorer)ADP Workforce Now screenshot: ADP Mobile App sampleADP Workforce Now screenshot: Branded Career Center: RecruitmentADP Workforce Now screenshot: Payroll exampleADP Workforce Now – a complete Human Capital Management solution

ADP Workforce Now reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.3
  4.2
  4.1
Shilleah Slaiter

Love this for our company payroll!

Used weekly for less than 6 months
Reviewed 2019-12-05
Review Source: Capterra

Quick and efficient now that all of our employees information is imported over. Great feedback from our employees with the online login and viewing of past checks, paid time off, etc.

Pros
It is easy to access, and store/add data from week to week. It is implemented well for our technicians and sales agents to log in online and view all their payroll information.

Cons
There was a bit of a learning curve at first, and did take some time to learn and import all our previous payroll information.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Yuri Popov

Workforcenow for productivity

Used occasionally for 1-2 years
Reviewed 2019-07-28
Review Source: Capterra

It helped us to deal with HR matters effectively so that we could see everything with detailed info.

Pros
Customization with it is incredible. Reporting features add more value to the software and as well increases the productivity. Pricing is quite reasonable. Mobile version does really well unlike its peers.

Cons
Customer service should be upgraded. The software could be better integrated other platforms. I would like to see changes immediately because sometimes I have sign out and sign in to see changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Louis Wimbley

Highly efficient

Used weekly for less than 6 months
Reviewed 2020-07-18
Review Source: Capterra

Interface is userfriendly. The backoffice control that allows all admins to monitor, adjust and even supply answers for various staff members is great.

Pros
I've had the privilege of utilizing ADP software for quite some time now. I must say the back office sufficiency is amazing, the online platform is user friendly. Lastly, the customer service support for new people is beyond impeccable. Thank you ADP for your service and excellence.

Cons
If I could improve, I would make the onramp to the back office more accessible. However, I understand the security protocols needed when hosting online financial information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Liam Munley

A Lot of Buck for Little Bang

Used weekly for 1-2 years
Reviewed 2019-07-24
Review Source: Capterra

To piggyback off the last response, the overall experience was quite poor when it came to the actual resource navigation of the site. As I took this role over managing this system, it became apparent that there was a very limited amount of knowledge as to what information this system even held, let alone how to actually access it. To take it one step further, these types of scenarios became more difficult as if there was a situation that hadn't been encountered before, only the administrator was able to handle that particular issue on behalf of the employee. Multiple times when employees attempted to handle benefit package errors/changes and were unable to make any effect. This said, if it were a personal issue, sometimes employees problems would go unresolved in lieu of having to have someone else handle that problem for them through support.

Pros
The software and services that ADP provides are some of the most wide ranging and highly customizable you can find on the market. Being the largest name, they're able to bring in partners quickly and therefore have a good amount of integrations and other employee resources that you won't be offered through smaller providers. For example, the Life Mart package for employee discount programs is easily one of the most missed pieces of our prior platform (wasn't able to find comparable tool at similar price point).

Cons
The navigation and overabundance of links (that generally lead to the same place) make this software very hard to use. On the home screen alone, there were over 30 different options of where you could go from that screen and not a ton of specificity enough to make you confidence that you're even going to the right place. Theres a lack of actual substance that bothers me. Outside of creating reporting based on the information within the system, the system itself is more or less a portal that connects all these other insurance and investment platforms. The system itself doesn't really do as much as you'd expect for what you pay for. If you're a massive organization and have daily applications of the reporting the system generates, I'm sure it would change things a bit but for your typical small company, it's a bit too deep of a package for their to be so little customization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Linda Wilson

Best Way to keep Time

Used daily for 2+ years
Reviewed 2020-05-07
Review Source: Capterra

We use this to keep track of our shift and PTO. I really enjoyed the PTO system, made it so convenient to plan vacations with the calendar PTO estimator.

Pros
ADP responded quickly and updated the information just as quickly. Very user friendly, plus clear instruction on how to perform task.

Cons
I can't think of anything I disliked about ADP. It was always working and fast to update. Easy to use without any training.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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ADP Workforce Now pricing

Pricing options
Subscription
View Pricing Plans

Contact ADP for full pricing information.

ADP Workforce Now features

API
Activity Dashboard
Customizable Reporting
Employee Database
Employee Portal
Employee Self Service
Recruitment Management
Reporting & Statistics
Self Service Portal

Activity Tracking (263 other apps)
Applicant Tracking (315 other apps)
Automatic Notifications (386 other apps)
Customizable Branding (305 other apps)
Data Import/Export (291 other apps)
Employee Management (350 other apps)
Employee Onboarding (250 other apps)
Performance Management (241 other apps)
Real Time Reporting (259 other apps)
Reminders (259 other apps)
Third Party Integration (353 other apps)

Videos and tutorials

Additional information for ADP Workforce Now

Key features of ADP Workforce Now

  • Payroll
  • Human resource management
  • Global human capital management
  • Time and attendance
  • Benefits administration
  • ACA administration
  • Talent management
  • Analytics
  • Mobile friendly
  • Employee wellness
  • Cloud based storage
  • Web based dashboard
  • HR outsourcing services
  • API library
  • Manager and employee self-Service
  • Create user permissions
  • Demo version
  • Scalable plans
  • Multi-lingual service
  • Online support
  • Compensation
  • Talent Management
  • Recruitment
  • Performance Management
  • HR Analytics
  • Benchmarking
  • Reporting
  • Compliance
  • Open Enrollment
View All Features

Benefits

Fewer employee questions – easy self-service tools like our top-rated mobile app provide access to W2s, timecards, paychecks, onboarding, benefits enrollment, and more.

Less manual data entry – your updates sync automatically to payroll, benefits and dozens of other systems.

Competitive pricing – options designed to meet your specific needs.

Unmatched expertise – with over 70 years of experience, ADP has served organizations across nearly every industry.

Automated alerts – to help prevent costly errors.

Compliance with confidence – over 2,500 specialists actively monitor regulatory changes and focus on helping you meet your compliance needs.

Trusted – more than 70,000 businesses rely on ADP Workforce Now to get their payroll, HR, benefits, talent management, time & labor management, and compliance done right.