ADP Workforce Now Pricing, Features, Reviews & Comparison of Alternatives

ADP Workforce Now Reviews

ADP Workforce Now

Human capital management

4.1/5 (264 reviews)

Save time and money – and gain peace of mind – with ADP Workforce Now, the easy-to-use and complete human capital management solution for companies with more than 50 employees.

Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From rock-solid payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees you from mundane tasks so you can focus on your people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.

ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven decisions. And as you grow, you can add the functionality you need.
www.adp.com

ADP Workforce Now Reviews (264)

Most positive review

 Great app

I think ADP Workforce Now is a great app and compliment to the site. I think it is great for managing payroll and I also like using it to monitor my vacation time and submit for time off. I have never had any issues or complaints about the app.

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Reviewed 25th of February, 2016 by Public Relations Coordinator II, Corporate Communications

Most critical review

 Do not go with this product!

Everything. I have spent countless hours trying to get this system to work and spent too many hours to even count on the phone with ADP and nothing has improved. In fact, it has actually gotten worse. It actually pains me to write this review because I have been a huge fan of ADP since 2011. ...

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Reviewed 15th of June, 2016 by Susan Solebello

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ADP Workforce Now Category Leaders

Reviews
Integrations
Mobile
Media
Security

#4 in Workforce Management

View full ranking
61
15
12
20
0
14

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

ADP Workforce Now Screenshots (9)

ADP Workforce Now screenshot: Talent Profile: HRADP Workforce Now screenshot: Reports Example: ComplianceADP Workforce Now screenshot: HR: Personal ProfileADP Workforce Now screenshot: HR: Statutory ComplianceADP Workforce Now screenshot: Analytics Example - dashboardADP Workforce Now screenshot: Benchmarking: sample (compensation explorer)ADP Workforce Now screenshot: ADP Mobile App sampleADP Workforce Now screenshot: Branded Career Center: RecruitmentADP Workforce Now screenshot: Payroll example

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Specifications

Intended Users
Mid Size Business, Non Profits, Public Administrations
Devices Supported
Android, iPhone-iPad, iPhone, iPad, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, French, Spanish
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

ADP Workforce Now Pricing

Pricing model: Subscription

Contact:
Sales
855-936-9361

Competitors Pricing

UltiPro

Pricing model: Subscription

Exenta

Starting from: $10.00/year
Pricing model: Subscription

ADP GlobalView® HCM

Free Trial: Available (No Credit Card required)

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Key Features of ADP Workforce Now

  • Payroll
  • Human resource management
  • Global human capital management
  • Time and attendance
  • Benefits administration
  • ACA administration
  • Talent management
  • Analytics
  • Mobile friendly
  • Employee wellness
  • Cloud based storage
  • Web based dashboard
  • HR outsourcing services
  • API library
  • Manager and employee self-Service
  • Create user permissions
  • Demo version
  • Scalable plans
  • Multi-lingual service
  • Online support
  • Compensation
  • Talent Management
  • Recruitment
  • Performance Management
  • HR Analytics
  • Benchmarking
  • Reporting
  • Compliance
  • Open Enrollment

Benefits

Save time and money:
Fewer employee questions – easy self-service tools like our top-rated mobile app provide access to W2s, timecards, paychecks and more
Less manual data entry – your updates sync automatically to payroll, benefits and dozens of other systems
Competitive pricing – options designed to meet your specific needs

Gain peace of mind:
Unmatched expertise – with over 65 years of experience, ADP has served organizations across nearly every industry
Automated alerts – to help prevent costly errors
Compliance with confidence – over 2,500 specialists actively monitor regulatory changes and focus on helping you meet your compliance needs
Trusted – more than 60,000 businesses rely on Workforce Now to get their payroll, HR, benefits, talent management, time & labor management, and compliance done right

Alternatives to ADP Workforce Now

Videos

Beverly Willis

ADP Workforce Now

27/03/2017

Our holding corporation has numerous companies reporting to it. This makes for complexity that ADP has done their best to help us mitigate.

Pros

The best thing about using ADP Workforce Now is that we don't worry about inaccurate payroll processing. All compliance reporting for Federal and numerous States is filed timely. Additionally, we use New Hire Reporting, Wage Garnishments and Essential ACA. That saves us time to devote to moving our company forward. Our Executive Relationship Manager and District Sales Manager are very responsive to our inquiries and are partners in helping our company achieve its goals. We generally have good success with Customer Support and like the flexibility of on-line training.

Cons

It takes a long time to learn all the features and options of the system. During certain times of the year wait times for Customer Service are excessive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Anthony Molina

Easy to use

15/03/2017

I use ADP on a daily basis at work, the new UI layout is incredible cleaned and beautiful to look at.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Dian  Ramroop

Fantastic Demonstration and Sales Team

15/03/2017

I believe this to be the best option for payroll and will help reduce time spent on trying to figure out reports.

Pros

I like the ease of use how it is setup for viewing the different functions and screens. I like the new feature for employee pay stubs with the app to download to phone and being able to view schedule and request vacation etc. The employees can create their own ID and password as well as reset themselves which saves a lot of inquiries in Payroll.

Cons

The time and attendance could use a little boost in comparison to what is available with Kronos time and attendance program. If Workforce Now could drill down to include time spent on multiple projects for any given employee or group of employees.

Rating breakdown

Ease of use
Features

Frequency of use: Other

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Dylan Simpson

Business standard

14/03/2017

Adp is what I use to run my payroll, easy setup and user management.

Pros

Easy setup

Cons

Price point but they are willing to work with you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Amanda Beck

Makes work easy

14/03/2017

Pros

ADP is easy to use and easy to access on any web browser. I love how I can log in when I'm not at work and get to what I need.

Cons

I have not used a mobile app. If there is one, it's not promoted so that everyone knows about it. I would appreciate that.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Brian Alexander

Always forget my password

13/03/2017

Pros

It is a cool application. I use it to check my paychecks and W2. I guess it's pretty secure because my password has to be so complicated.

Cons

Constantly having to reset my password and create new very complex ones. Never had any other issues.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Patrick Zimmerman

ADP has many features but could improve in navigation.

12/03/2017

Pros

The amount of information that it puts at an employees fingertips. I like the performance review process.

Cons

Navigation from notifications and messages to their corresponding action items could be greatly improved.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Aaron Swanson

Don't Love It

12/03/2017

My company recently switched to ADP and it is not as intuitive as the previous software. It is nice to have an app in case I need to update something on the go

Pros

The app is a nice addition

Cons

Not as intuitive as other options I have used

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: Software Advice
Helpful?   Yes   No
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Tatiana Hall

Company

12/03/2017

It was easy accessible but could use some work, i used it only to check my paycheck and taxes info but other than that i felt like there was no need for it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Eric Conti

ADP - bad with ACA

08/03/2017

We have had many issues with ACA Compliance over the last 2 years.

Cons

Customer service. ACA compliance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Software Advice
Helpful?   Yes   No
Read more

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