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ADP Workforce Now

Cloud based Human capital management (HCM) suite

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ADP Workforce Now Pricing, Features, Reviews and Alternatives

ADP Workforce Now product overview

What is ADP Workforce Now?

ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.

Key benefits of using ADP Workforce Now

  • Fewer employee questions – easy self-service tools like our top-rated mobile app provide access to W2s, timecards, paychecks, onboarding, benefits enrollment, and more.

  • Less manual data entry – your updates sync automatically to payroll, benefits and dozens of other systems.

  • Competitive pricing – options designed to meet your specific needs.

  • Unmatched expertise – with over 70 years of experience, ADP has served organizations across nearly every industry.

  • Automated alerts – to help prevent costly errors.

  • Compliance with confidence – over 2,500 specialists actively monitor regulatory changes and focus on helping you meet your compliance needs.

  • Trusted – more than 70,000 businesses rely on ADP Workforce Now to get their payroll, HR, benefits, talent management, time & labor management, and compliance done right.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    FAQs/Forum

    Training options

    In Person
    Documentation
    Live Online
    Webinars
    Videos

    ADP Workforce Now features

    Functionality

    4.3

    /5

    5,1k
    Total Features85 7 categories

    Most valued features by users

    Reporting/Analytics
    Self Service Portal
    Reporting & Statistics
    Activity Dashboard
    API
    Alerts/Notifications
    Employee Database
    Employee Management

    Functionality contenders

    Gusto
    Functionality
    #1
    ADP Workforce Now
    Functionality
    #2
    Rippling
    Functionality
    #3
    Bonusly
    Functionality
    #4

    ADP Workforce Now users reviews

    Overall rating

    4.4

    /5

    5,1k

    Positive reviews

    87%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.21/10
    Rating distribution

    5

    4

    3

    2

    1

    2,790

    1,635

    497

    108

    53

    Pros
    Love the ease of the mobile app, it is very user friendly. The payroll feature for our office is great.

    DM

    Danielle M.

    ADP is expanding who they will integrate with which is wonderful because you can have several other systems integrated to the payroll system which makes for seamless processes.

    VG

    Virginia G.

    My colleagues and I are all very happy with Workforcenow and all the benefits that it offers.

    JJ

    Jaclyn J.

    Cons
    I hate to be negative however my experiences using this program on behalf of my client have been excruciating.

    SB

    Stefani B.

    The site itself is hard to navigate to as ADP has a few other portals. There are also a number of features and views that are not utilized by our company so the robustness of the software is lost.

    Jessica V.

    There really isn't much aside from the lack of error messages. When something goes wrong it doesn't really tell you what is going wrong so it's hard to know what to fix.

    AR

    Anonymous Reviewer

    Overall rating contenders

    ADP Workforce Now
    Overall rating
    #1
    Gusto
    Overall rating
    #2
    Bonusly
    Overall rating
    #3
    Rippling
    Overall rating
    #4
    Overall Rating

    Makes employee benefits simple and easy

    Reviewed 6 months ago

    Transcript

    Julie W.: Hi, my name is Julie. I'm a project coordinator in the marketing industry, and I give ADP Workforce...

    Overall Rating

    Easy To Use

    Reviewed 7 months ago

    Transcript

    Cory S.: I'm Cory. I am a Client Support Analyst in the software industry, and I give WorkforceNow a...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    ADP Work Force Now Review

    Reviewed 5 months ago

    I had a great experience using the software it gives a wholistic view of where your paycheck goes!

    Pros

    ADP Workforce now is an extremely user friendly software that enables clients to accurately keep track of their paychecks in digital form. The software keeps track of tax, deductions and retirement contributions and presents them in an easy to understand visual format. You are also able to change information related to your deductibles etc. from the online platform

    Cons

    Despite the great features it can be difficult to find what you are looking for in this software. Someone new to this software will feel somewhat overwhelmed by the many drop down menus presented on the home screen. This software is also one of the more pricey options available on the market.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    HRIS System

    Reviewed 7 months ago

    Overall my ADP Workforce now experience has been excellent.

    Pros

    ADP provides useful modules for the HRIS needs. The Payroll, HR and Benefits management modules are most useful and critical for our needs. Our dedicated support person is top tier and very helpful. Not always something that smaller companies can find. We are fortunate to be a PE firm and have that additional ADP support.

    Cons

    Each module costs and can be pricy. Modules should be bundled and priced accordingly. Also once you buy a module, it seems like the transition to implementation drops off until you remind them you want to move forward with implementation.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

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    Convenient for checking Pay Stubs!

    Reviewed a month ago

    I've used it for 5 years with 3 different companies, and have very few complaints about the function. Does what it's supposed to and does it well - with a clean and easy to use interface.

    Pros

    I like that it is easy to login and take a detailed look at my pay stubs. No paperwork needed, just a quick login and - BOOM! I know exactly how I was taxed and how much money to expect in my bank account.

    Cons

    There is no way to know exactly which days of the month I will be getting paid. It varies form month to month, and would be helpful information for paying bills and planning financial investments.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

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    We have not had a very good experience with ADP. Would not recommend to those seeking a user-friendly system with good customer service.

    Reviewed 4 years ago

    ADP has been constantly pushing back on us saying that when the system was initially set up, it was rushed and not set up properly. So we gave them the benefit of the doubt and asked them to provide us with a list of courses to take. When we looked at the courses, it was realized by ADP and us that the page we had was different from theirs. Looks like we haven'#39;t even been getting the necessary...

    Pros

    No pros were added to this review

    Cons

    1. Reporting is difficult to navigate and select. You can create a custom report, but don'#39;t be fooled. It'#39;s not as customizable as you need it to be. 2. You cannot find an employee by typing out their full name; it has to be either their first or last name and then the options will populate. 3. There is no onboarding functionality. We'#39;ve created so many of our own spreadsheets simply because...

    Vendor response

    Derek – I am sorry to see that you have had a less than stellar experience with our WFN product/service. As a member of ADP's Client Loyalty team, I am committed to getting you the help and resources you need to improve your experience. Please reach out to me directly so I can assist. Lori.wilmot@adp.com

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

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    Reliable workforce management system

    Reviewed 4 months ago

    We use ADP Workforce for time management, payroll, employee database, benefits, cloud data storage, signing documents and more. We have had some downtimes here and there, but no complaints there. It happens. We are, overall, happy with the software. It does the job well. In some areas important to us - like payroll - it shines.

    Pros

    ADP handles complexity well. They know payroll really, really well. Payroll is important for staff and ADP makes it easy for us to handle it. Payroll module has always worked and has handled various edge cases for us.

    Cons

    We don't like ADP's support. We feel that reaching to support is a wasteful use of our time since we barely ever get value out of them. ADP should definitely invest in support staff who are knowledgeable and willing to help. We, once, had a challenge with ADP mobile app. Information that was supposed to be on managers' ADP mobile app profile wasn't showing up. After several attempts over several months, one curious support person chose to dive deep and figure a solution out.

    ADP Workforce Now FAQs and common questions

    ADP Workforce Now has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    ADP Workforce Now supports the following languages:
    French, English, Spanish


    ADP Workforce Now supports the following devices:
    Android, iPhone, iPad


    Yes, ADP Workforce Now has an API available for use.


    ADP Workforce Now integrates with the following applications:
    Microsoft Outlook, Sage Intacct, QuickBooks Online Advanced, QuickBooks Desktop Enterprise, Oracle HCM Cloud, SAP Concur


    ADP Workforce Now offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

    Related categories