Let me start by saying that I have been with CATS for the past few years. My experience has been nothing short of excellent. CATS has far more robust features than the other recruitment systems I've explored and/or used. It can be used to manage candidate flow for existing requisitions or to build strategic candidate pipelines for the needs of the future. CATS is easy to customize the system internally to work within your existing recruitment processes. Most of the other tools I've used has required us to create multiple work around processes forcing and even change our internal processes to meet the requirements of the system. This isn't the case with CATS and it only took us an hour or two to set it up. CATS has made various plug-ins available free of charge to its subscribers. These plug-ins allow you to do everything from edit resumes within the system using a Microsoft Word Plug-in, leverage WordPress, and even send LinkedIn profiles and resumes from job boards directly into the CATS system. You can easily move data from other recruiting systems to CATS. You can either upload large batches of resumes or even upload a CSV document from Excel directly into the system. One of the best features behind CATS is that it is a tool that continues to grow and is always improving. They continue to grow in excellence through the value they place on the feedback from their subscribers. Many of the suggestions recommended by subscribers have been implemented very successfully and relatively quickly. I strongly recommend any organization looking for an extremely robust and customizable recruitment solution to consider CATS. You can even avoid lengthy contracts.
Robust Features Customizable Saves time by posting to various boards through CATS Very user-friendly Cost effective
Excellent, the sales and support staff are always on point. I hate calling tech support in general, but really don't mind with CATs. Always affable and helpful. We have yet to have an issue that wasn't promptly resolved by the CATs tech support.
Ease of in-house communication and interoperability. Each user can easily see the work of their colleagues which cuts down on a huge amount of unnecessary communication. We can seamlessly take over each other's work when colleagues are on leave or otherwise busy. The application portals are very easy to use and the workflow is intuitive and useful. Honestly, I'm not sure how we could manage with such a lean HQ staff without having CATs.
The only con I can identify with CATs is their search algorithm. The Boolean search functions can be improved. For example, if I'm looking for an "Education in Emergencies Specialist" within my database and search for this phrase using the Boolean quotation marks I will occasionally get results that identify anyone who has the word "in" somewhere in their resume. Yes, I also get "Education in Emergencies Specialists" but also a lot of people with completely irrelevant CVs. Some of this is mitigated by using the tags, lists, and custom fields but sometimes weird results are populated. Again, this is really the only issue I have with CATs and I'm really nit picking here. I don't find this to be a significant impediment to my work, and the pros heavily outweigh this one con.
Likelihood to recommend: 10/10
It is less complex than other solutions that are bloated with unnecessary features. The LinkedIn plugins and resume searching is good. Customized workflows is a good idea although they lack flexibility to get at incorporate important data in triggers (like Activity notes associated with a status change).
It seems like the underlying data model of CATS limits what they can do with their product. Contacts and Candidates are tedious to work with and behavior seems to change randomly (i.e. duplicate logging of emails to a single person, merged profiles overwrite information). The email integration has been unstable and recently realized that it logs emails for users that are cc'd (not the sender) on emails which throws off metrics for our staff. The Slack integration is really limited and almost pointless (i.e. all messages go to same channel, no way to send activity information like notes for a status change). There is no way to associated an active assignment with a candidate (this is all done through candidate pipeline and status changes). There is no way to log activities for multiple contacts/candidates (like a group lunch). Calendar / Event Scheduling is clunky and behavior changes constantly. We used to make events visible to all so it showed up on the Upcoming Events on the dashboard but now they are only visible to the user that created it. There are many other nuances with private vs. public events.
I have used a lot of CRM/ATS programs in my recruiting history and this is one of the better ones. I use it all day, everyday and find it pretty easy to maneuver.
It is user-friendly, the display is great, there is a lot of help built into the software, the search features are strong, sending e-campaigns is easy, customer service gets back to you quickly.
It doesn't have the power to undo some things like recent merges. It also doesn't always tell you when you add an email or phone number to a profile if that matches up to someone else already in there.
Likelihood to recommend: 7/10
We appreciate being able to unify our process, helping streamline our process, provide our applicants with a consistent experience, identifying where our good candidates are coming from and unifying our recruiting team and efforts.
I appreciated the support through the set up process and the responsiveness of the team to our beginning processes. There is so much customization for your workflow and we have appreciated all of the improvements to the system over the time we have used it. (over 6 years)
Honestly - it's really hard find things we don't like about the software. Support has been great about helping us to work around things we thought we wanted.
Likelihood to recommend: 10/10
Essentials - $49 per user/month, everything you need to get started
Pro - $89 per user/month, best for entrepreneurs and small teams
Premium - $119 per user/month, best for larger teams
Compiling and tracking resumes and applications is a time-consuming task, taking professionals away from other duties. Technology has eased the process, but it has also made learning about and applying for a position simpler, as well. As a result, professionals and hiring managers often find they are overwhelmed with applications.
CATS Applicant Tracking System automates applicant tracking, putting everything a manager needs in one place. Using CATS, recruiters and managers can import resumes and applications, publish to multiple job boards, customize their jobs website, and much more. Once imported, CATS uses built-in intelligence to detect the candidate and contact information included in resumes for use within the system.
The ultimate goal of CATS Applicant Tracking System is to make the hiring process as easy as possible for businesses. Through searches and reports, hiring managers can easily locate candidates who fulfill a set criteria or possess certain skills. Email integration automatically tracks and records emails to your candidates within the system.
The process of filling a vacant position can be chaotic, with numerous candidates coming and going over the days and weeks. With CATS, recruiters can track all pending candidates on the main dashboard, including a five-star rating system that will ensure the best candidates stand out from the crowd.
Businesses of all sizes utilize CATS Applicant Tracking System for hiring, including small start-ups and larger businesses. The software primarily appeals to small and medium organizations, however, with its features helping them leverage big-business tools at affordable prices.
Within an organization, human resources departments and recruiters are usually the main users of CATS Applicant Tracking System, although small businesses may not have one entire department dedicated to that role. Many organizations that use CATS are focused on recruiting as a primary function, using its features to locate candidates for outside clients.
Multiple team members often work together on filling a vacant position, but it can be difficult for one employee to know where a particular candidate stands. Through CATS’ activity tracking, employees can see all of the latest communication between recruiters and candidates to more easily track each phase of the hiring process.
Within the activity screen, items can be sorted by team member, status, and type of contact. From within the activity tab, a team member can send an email to one candidate or a group of candidates. Lists can be created within CATS to make it easy to send emails relating to one job. All recipients are captured in the BCC field of the email, so no candidates can see the other candidates who were sent the message.
In order to build its database, businesses must first get the information into it. CATS provides an easy-to-use import tool that can pull in an existing Word, Excel, Adobe, or other compatible file with just two clicks. Once this information has been imported into the system, it can be manipulated using CATS search and reporting tools.
CATS browser extensions: Firefox and Chrome Automatically add candidates and resumes to CATS from social networks like LinkedIn, Facebook, and Monster. Simply click the CATS browser extension icon and it will pull information from that page, including name, phone number, work history and much more. Then click “Add to CATS” and the extension will add that candidate to CATS or prompt you if it looks to be a duplicate. If it is a duplicate, it will show you the candidate in the system and allow you to add/update their current profile and resume in CATS.
Within CATS, professionals can post job ads to a wide variety of job sites easily. CATS offers templates for crafting professional-looking job ads, but custom branding can also give a career portal the business’s desired look. While the portal would be hosted on the CATS server and use CATS’ state-of-the-art technology, the look and feel matches the remainder of a business’s site.
If a business prefers to create a new look for its jobs website, CATS can help with that, as well. The app has pre-made themes that are both eye-catching and professional. This creates a consistency that will attract customers and help them become familiar with a business’s job openings section.
Within CATS, recruiters can develop and deploy job ads through simply filling out a form and choosing options. This is done through clicking “Add Job Order.” If a position is open only to internal employees, that can be chosen, but it can also be opened to an external candidate pool. Separate applicant types can be created for each position classification to make adding jobs easier.
Once created, job ads can be posted to a wide variety of job portals, including Facebook, CareerBuilder, GlassDoor, Indeed, Monster and many more. Some job sites allow advanced posting options that can be configured directly within CATS.
One of the most valuable features of CATS is its applicant tracking. Once an applicant’s information has been added, the information is searchable by candidate name, skills, location, and a variety of other keywords. Keywords can even be combined to find all applicants who have a desired combination of skills–sales and marketing, for instance.
Detailed reports provide insight into the applications regularly being collected. At a designated time, HR can pull a report that shows how many new candidates used the job portal during that period, as well as how many applied and were placed. This advanced reporting can help an HR department maximize its hiring process.
As mentioned, CATS has the ability to import from Microsoft Office and Adobe products, among others. Add-ins are also available to allow for CATS operations to be conducted directly within Word and other programs. CATS has numerous integrations that allow you to get the most out of the system. These integrations include Slack, MailChimp, Constant Contact, Berke Assessments, BambooHR, and many more.
Toolbars are also available for popular web browsing services like Google Chrome and Firefox.
CATS Applicant Tracking System is affordable, but the company places an emphasis on providing high-quality services. Each account comes with a free trial, no credit card required.
The rate for recruiters is $99 per user per month. For direct employers, the cost is $99 per user per month, $10 per hiring manager per month. Both versions of the software come standard with all features and email integration, no setup fees or extra costs.