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Cornerstone HR
Purpose-driven people data
Cornerstone HR Reviews
Rating criteria
Reviews by rating
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Pros and cons
23 reviews
Recommended
Verified reviewer
Banking, 5,001-10,000 employees
Used daily for 2+ years
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I like the features, that it has a lot of the HR process in it, it is integrated. It is very easy to use, our clients like it.
It is very rigid when configuring, even in things like weird and complex names of buttons or features that can not be changed and that can disturb the user experience. It has a lot of things that are integrated and others that would be easy but are not. Something terrible is the administrator experience, the difficulty and clicks to configure something. Other platforms let you massively upload information, and a lot of Cornerstone doesn't.. it is VERY manual for the administrator. And last but not least the service takes a lot of time, it has bugs all the time.
Jaroslava V.
Design, 201-500 employees
Used daily for 2+ years
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It is helping us with compliance courses - we dont have to care about it, it is automatical. We have all data in one system.
all in one system. they have an integration with Microsoft for viva teams platform - so you can easily connects all of the learning and steudy materials from cornerstone LMS into Viva learning in MS Teams. We are just working on this integration in our company.
quite a robust system, you need an external consultant to help you set up / make changes in set up.
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Information Technology and Services, 201-500 employees
Used weekly for 6-12 months
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- It is my first time to use an HR tool intended for OKR management and goal setting, so I have little expectation about the tool. The things that I am really after are the user-friendliness, beginner-friendliness, and good user experience. All in all, to be honest, Cornerstone is not so good in what I mentioned.- While the modules in the Cornerstone are existing, the UI and the workflow can still be improved.
- The tool is easily accessible- Cornerstone has many features for employee welfare, growth, and engagement -- especially for setting OKR and employee goals- Cornerstone also has features for accessing and managing employee documents and applying for leaves
- Cornerstone is never beginner and user-friendly. Can lack documentation from the management as well.- User experience and workflow is not too intuitive for now. Can be improved for faster and seamless transaction and operation
Yvonne S.
E-Learning, 201-500 employees
Used weekly for 1-2 years
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Overall, if you have good people to get it going then go for it, but if your org isn't tech savvy then maybe you need another software when someone does more of the work for you so you can't mess it up.
I liked the set up for evaluations. I feel like there were areas that could be used to motivate employees and get the right people involved on approvals and moving forward with raises. My favorite part was the badges area which was fun in getting and giving badges.
It never worked like it should. This is not Cornerstone's fault, I think it was the organization who set this up maybe wasn't savvy enough get the settings right. They made lots of errors they had to fix.
Glenn L.
Financial Services, 11-50 employees
Used daily for less than 6 months
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We (I) am open to anything that can make our HR programming easier. This may be more suitable for a company like ADP, but we'll see. - Thank you
The software enables our company along with ADP to maintain and have better control of our Human Resources needs. It is to use and they are very supportive.
The software is a bit complex but most HRIS programs are. One you are up and running it is fine. We have sa trial version for now.
Kelsey C.
Financial Services, 1,001-5,000 employees
Used monthly for 2+ years
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Being able to take necessary trainings on my own time. I like that some are interactive, some are videos, some have quizzes. There is a variety of different trainings, which is nice.
No complaints about the software itself.
Christopher M.
Management Consulting, 10,001+ employees
Used weekly for 2+ years
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Great tool if you know how to use it. I personally see it at it's best for education institutions.
I've used this for its various applications internally for my company and its a great tool if you know how to use it. I can see it being great for Universities just from my own perspective. Good for a corporations learning for employees but can be frustrating for the customer who doesn't know what they're getting into. There can be somewhat of a learning curve going in and that takes time on the UX to adapt and use the product which can be a con because they need to use their time to understand when its not as intuitive.
Restating my comment above, the only con would be a customer trying to learn and adopt usage of it which would take up some of their time and could be frustrating and cumbersome if they're not as tech savvy.
Matt M.
Computer Software, 501-1,000 employees
Used daily for 2+ years
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The ability to customize and create templates that work for you and your organization. Its not always perfect but for the most part the flexibility provided was really helpful during our design phase.
The customer support left a lot to be desired. Hard to reach reps, cases took too long to resolve, and at times they just did not match their SLA. Also their community page was hard to follow which made it hard to pull useful info.
Verified reviewer
Computer Software, 201-500 employees
Used monthly for 2+ years
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Very bad - not sure how they still in business.
It has a clean UI but nothing else, needs major work to navigate.
Difficult to navigate and users find it very frustrating to use.
Richard S.
Higher Education, 1,001-5,000 employees
Used weekly for 6-12 months
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Cornerstone is easy to use and for the most part it's intuitive. It integrates well with our institution's HR systems.
Cornerstone seems to have quite a bit of down time for maintenance. Also, information displayed is not always accurate.
Verified reviewer
Telecommunications,
Used weekly for 2+ years
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If you're like me and you work in a larger enterprise company, you'll be using Cornerstone for all of your training needs. it's simple, easy to use/navigate and great for tracking all of your current trainings
There are times where the material may be buggy, but it has nothing to do with Cornerstone but with the trainer developing the material
Tara S.
Education Management, 501-1,000 employees
Used weekly for 2+ years
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My institution uses several modules for Cornerstone and as an end-user that is what appeals to me most. I can apply for positions, sign-up for trainings, share kudos with colleagues, and view performance goals and reviews all in one place. I'm really interested to see how my organization leverages the platform in the future.
Cornerstone seems user-friendly at first glance, but this is only the case for the most frequently accessed items. My institution also seems to have regular outages and issues with supporting the system.
Dylan B.
Philanthropy, 51-200 employees
Used daily for 6-12 months
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I think it is a good product, the only downside is when purchasing the implementations costs are too high, which may dissuade persons from smaller organisations from purchasing.
It looks good and clean, it is very easy for even a beginner to understand. The analytics are also presented in easy to understand formats.
It does not come with enough competencies built in to assist an organisation with building assessment forms.
Kathy W.
Accounting,
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My team and I evaluated and implemented Cornerstone's LMS. We liked the functionality of the product and that it had a social media component which allows users to create communities where they can comment or share content. The vendor was easy to work with.
The transition from sales to implementation was relatively smooth but we did have challenges we worked through related to timing and testing but nothing we weren't able to overcome.
Pam H.
Management Consulting,
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Goal setting, tracking, the ability to link goals to the organizations goals.
The length of time to pull an org chart - reporting.
Michael G.
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Cornerstone's platform is very intuitive, with much functionality. I would highly recommend the system.
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Gary F.
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Cornerstone allowed us to take up to six reviews that can occur in one year (30, 90 day for new hires, 3 quarterly reviews and 1 annual) and have them standardized and customized for each of our major workforce disciplines. This allowed for increased accountability and compliance with our core processes. Thanks to Cornerstone, the ability to give each employee the same high quality engagement experience is now much easier to manage and ensure.
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Martyn B.
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Having worked with Cornerstone now for 3 years I have experience of using two of their modules. At a high level, I have been happy with the service received from their client support management team and service desk support when we have experienced issues. Overall, adopting a SaaS vendor over more traditional options does require a change in approach given constraints to only configure instead of being able to customise but Cornerstone does provide a good level of configuration to meet our needs.
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Nic H.
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The functionality of our Elevate portal, powered by Cornerstone, has provided our organization with a great cloud-based tool that will help us continue to move forward in a digital world. The admin and end-user experience is easy and enjoyable. Some of the configurable systems can be a bit overwhelming at times, but the overall experience and end result is exactly what our company needs. I would highly recommend Cornerstone On Demand!
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Grace S.
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The pros include the great customer service we experience with Cornerstone. All of the people we work with from Cornerstone (Client Success Manager, Engagement Manager, Global Product Support, etc.) never fail to impress me with their ability to build relationships with our team. They're great to work with! In addition, the engineers have always delivered early or on time when we expect custom work...
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Heather R.
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Cornerstone is the best and most comprehensive solution that I have seen for talent management. I have used the LMS, Performance, Succession, Connect and Extended Enterprise modules. CSOD continues to make enhancements to their product, especially with Learning, Connect and Performance, but where they are lacking is in enhancements to their mobile app and to their Succession module. While I do find...
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Abbey D.
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I personally have had a great experience with Cornerstone, from both a end user perspective and also from a system administrator perspective. Currently, we use the Core, Learning, Performance and Succession modules and each has impacted our workforce and internal workflow processes in their own ways. The thing I love about Cornerstone most is that their releases are filled with extremely relevant...
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Nicolas S.
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Learning module has been implemented 5 years ago and due to good product satisfaction, we decided to implement also Recruiting, Performance and Succession clouds last year. Pros: Compliance and Regulated Learning tracking Performance system functionalities Easy to implement and configure Good end user XP Good support from vendor (Continuous improvement vision) Release every 3 months (important enhancements each time) This product answers our needs Cons: Admin user experience and Recruiting Cloud can be improve Reports (improvement in progress) Unavailability of some information behind all the system (only in 1 module) This product needs more fine tunings to be perfect
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