Pros
Clearly created by people who understand and are interested in *real* online learning. Everything in one place - including a home for you video-conferences and off-net meetings - demonstrating that they think of the student and not just their own software/system. Not just a "collection of videos shoved into an online folder". A proper system. Exceptional support - lovely people with whom to conduct business.
Cons
The student interface looks dated (Dec 2017). To be fair to Digital Chalk they know this. I understand they have a major refresh planned, so by the time you read this that may have already happened.
Rating breakdown
Our online diabetes education course is offered in the English language in the country of India, and in Spanish in the Central American Region. Our previous platform was astronomically expensive to host. After the one time small vendor fee, the platform costs the course fee that is paid by the students as they purchase the course. It couldn't be easier, or more cost effective. Revenue is processed monthly by DigitalChalk and wired directly to our bank account. Simple reports on the courses purchased are easy to generate for our accounting team to appropriately credit the revenue to the right program.
Pros
I love that it is so easy to build my own courses, receive feedback, grade assignments, and conduct needed reports on finances and student progress. I also love that when I write to the support team, they always respond within an hour or less. They are so helpful with links and screen shots of exactly what to do to fix a problem, and at times they've made corrections on my behalf.
Cons
There really isn't anything I do not like about the software.
Hi Barbara,
Thank you so much for your great, thoughtful review! It's awesome to see that you love so much about DigitalChalk. We want to continue delivering that kind of experience to everyone who uses our learning platform, so if you have any suggestions on how we can make course delivery and reporting better for everyone, please let us know at support@digitalchalk.com Thanks again!
Rating breakdown
Likelihood to recommend: 10/10
Digitalchalk support team is truly stellar. They have always offered prompt and helpful responses to my numerous queries. And they speak like real humans. You do not feel like you are interacting with a disembodied company. There software works well for what it does, offering numerous options. Quite feature rich for the price you pay. Their per transaction fees are low, so you get to keep more of your sale price. We have some wishlist items about the Shopping Cart experience (login is required, so the first thing customer sees is a login screen instead of a shopping catalog). Some other features we wold love to see: play videos at faster speed (1.5x 2x Youtube and Udacity allow the same). But overall we are fairly happy with the software and the online experience. They show online video at 720p HD @2200 kbps which is awesome and our users love that. Works fine almost all the time. Extremely rare for a user to complain about slow playback or other issues. Most of those are resolved quickly by the amazing support staff.
Rating breakdown
Great experience, highly recommended.
Pros
I liked the ease of use, the fact that I could build the program out myself. There is a learning curve, but I did it all myself with no background in IT.
Cons
I wish there was a couple unique features that I want for my specific company, but not the end of the world.
Hi Stephen, thanks for your great review! We're glad you find our platform easy to use. If there's any way you think we can make the learning curve lower, please don't hesitate to let us know at support@digitalchalk.com.
Rating breakdown
Likelihood to recommend: 10/10
Pros
As the course designer and business consultant, I was keen to find a software that I could understand and not be reliant on others if something went awry.
I chose Digital Chalk and, despite my fears, found it intriguingly easy to set up and use.
Three years later, I chose it for a national peak body's accreditation system after looking through the range of new products. Given that I would have to hand it over once developed, I needed a foolproof system that could grow with the education program. I had a two page 'criteria/description of how I wanted it to work' and only Digital Chalk answered it (the next day). It links with Shopify which is also easy to use (especially the seamless link to cloud-based accounting packages that generate a range of management finance and sales reports).
I've needed a couple of features, like product bundling, that Digital Chalk developed.
I'm now developing courses for an organisation with a legacy system. The patched LMS is a nightmare. We have to wait for 'attention' from IT; we're not 'a priority'; the navigation is annoying; we keep being told that 'IT knows best' and I ask: 'Why do people put up with this?' I'm also tutoring at university and find it interesting to monitor the range of 'bells and whistles' that few use. With Digital Chalk you can spend your valuable time on design and content - what matters most.
Cons
I've found a couple of glitches - like a large clock counting down in the exam - which were caused by my settings or by using the default settings - so check that what the students see is what you want.
Rating breakdown
We offer one robust training platform with two flexible pricing models for any budget.
1. SUBSCRIPTION Monthly/Annual Pricing based on what features you need
or
2. PER-USER Monthly/Annual Pricing (Train Staff, Vendors & Partners Online)
*Need a customized pricing model? We’ll work with you.*
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