DigitalChalk Reviews

Exceptional technical support team. Can upload multiple users at one time. Can assign a course tag to a user instead of directly registering for course.

Can only assign one "course tag" per user. It would be helpful to be able to organize/save courses into different/separate group lists.

I absolutely LOVE the team at DC. They are supportive and responsive and candid. I have great confidence in their integrity and commitment to help us in our success-they feel like partners. The system is easy to use and I like the ability to add pieces and format the chalkboards. When I have a problem I get it taken care of immediately and effectively almost every time. My problems are treated like VIP problems at every turn. the system is easy to use and the support team is kind when it turns out to be my fault-thanks! I am a non-technical type and this group has helped me achieve some great things with their helpfulness.

I don't like the limitations of the reporting. I would like a lot more flexibility to pull reports on more fields. We need another level of roles that will allow a person to add users and view grade books and preview courses without having the ability to view the cost of classes or to edit them. 500mg is not a large enough file to offer acceptable video--need a bigger better option as we pursue bigger clients

Thanks for the review! We have updated our reporting featuring, which now allows you to have full flexibility to pull reports on various fields easily. In addition, we have added new roles that allow you to simply add users, view grade books, and preview courses without having the ability to view the cost or classes or edit them. Another product enhancement includes a larger file limit for uploads. You can now upload video up to 1GB. We hope you have enjoyed these enhancements!

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- User friendly and pretty intuitive. - Incredibly stable and reliable; this software has clearly been well tested before implementation. - Flexible with plenty of options and capacity. -Exceptional customer service even after we purchased (for some organisations it is just about the first sale. These guys are committed to their clients, no matter the size).

No App yet, but hoping for one soon. User Interface looks a little dated and could possibly do with a more modern design; however, I will have this over a glitchy unstable product any day.

Thanks for the review! You'll be happy to know that one of our main focuses in the current and upcoming development cycles is updating the look and feel of the platform. Apps can sometimes limit functionality so at the moment we prefer to keep our platform browser based and focus on mobile responsiveness, as this enables us to ensure that the system is fully functional on all mobile devices. We believe you're really going to like the interface updates we're working on! Thanks! The DigitalChalk Team

Ease of use and support from staff have been great. I think it is a great solution that allows companies to get set up quickly without a lot of the complexities with other systems that I've used.

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Digital Chalk was easy for me to get our training uploaded and I am moderately knowledgeable when it comes to tech stuff. DC has been very dependable and even after 5 months of subscribing I still get my questions answered and support help very quickly, usually within a couple of hours. I love the ability to use handouts, lots of HD video, powerpoint and other files. Their testing, checkpoints and integrity insurance during the training is unmatched in my previous shopping for affordable training systems. I am a novice, with lots of training ideas, and so far Digital Chalk is an excellent system for me to team up with.

Digital Chalk was not the cheapest in my search, but they are affordable and far more dependable and adaptable than the other systems I have tried. I am stretching for this as a con, there are no other issues and this cost really isn't an issue to me now.

Software is very easy to use on an ongoing basis. Reports are easy to build and results are generated quickly. Support is simply outstanding.

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- Great product/platform - Intuitive - Scalable - Willing to meet our needs - Outstanding customer support - Evolving product to include additional needed features

- Can't be viewed on most mobile devices - Processing video can take a bit long depending on how many/which format you choose

Thanks for the great review! We appreciate your feedback and have made some great improvements to the DigitalChalk platform. The system can now be easily viewed on most mobile devices. As for the video processing, the speed has been greatly improved over the years, but of course, it greatly depends on how the video is created and rendered before the upload process. We hope you have enjoyed using DigitalChalk!

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David, thank you for your review! We love customer feedback and are always looking for ways to improve. So glad you have had a great experience with our support team. Remember, our blog (www.digitalchalk.com/blog) is also filled with great tips, tricks, and tutorials to help you build your courses as well. Let us know if you ever need help or additional resources! Thanks, The DigitalChalk Team

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David, thank you for your review! We love customer feedback and are always looking for ways to improve. So glad you have had a great experience with our support team. Remember, our blog (www.digitalchalk.com/blog) is also filled with great tips, tricks, and tutorials to help you build your courses as well. Let us know if you ever need help or additional resources! Thanks, The DigitalChalk Team

Digital Chalk is extremely user friendly and allows for many different learning platforms. The administrative features make if easy for the instructor to design a course and keep in touch with students in a manner they choose. It's also very affordable. No extra programming fees!

I have seen no problems with Digital Chalk.

DigitalChalk is easy to use and implement. It has most all the necessary features needed to deliver quality online training all for a very competitiveness and easy to understand pricing structure. Customer support is always there to answer any questions no matter how minute or difficult they may be. They are constantly adding features to the product to enhance not only the user experience but as well the administrator experience.

No option to have a manager account for group signups. A manager account could have access to their employees gradebooks to check on status of their training.

Thanks for the fantastic view Shawn! Just so you know, we recently added a Facilitator role to the system. If you setup a unique course offering for a group, you can create a facilitator that has the gradebook access you mention in your review.

The chalkboard combination of video with slides is ingenious and easy to use without SCORM content creation software. It's very easy to produce quality course content without a lot of training investment and to deliver it without a lot of administrative support for the end user.

The test component of courses is somewhat limited, in terms of offering multiple attempts, innovative item types, multimedia, or even answer string reports to diagnose poor functioning questions.

Ease of use - uploading video and slides, programming - all very intuitive Ease of Implementation Perfect for our needs - registration and payment handled through Digital Chalk, we receive monthly payments Cost Effectiveness - low start up and reasonable per use fee VERY Rich! Excellent Customer Support Innovative - frequent introduction of new elements to enhance the product

None. If I have a "want" they listen and work on it.

The software is great and easy to use, but the customer support is what really puts it over the edge. Very responsive and helpful!

Any con I've come across they've supported and taken to their development or support team. It could be more convenient to upload keynote slides directly rather than formatting to jpgs first only bc we change slides frequently

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Easy to get started with Very supportive company (training, instant help) Very reasonably priced Pricing model couldn't be better Support for tablets, PCs, and Macs Great course/student administration features

Could be an easier, more integrated way to include demo videos (but I've found an easy workaround) Actually,there are no negatives

Thanks for the review! There are many ways you can include demo videos or any video recording within our system. You can easily upload a video within a chalkboard or create a SCORM file. We hope you are enjoying DigitalChalk!

This software provides ease of use. It allows me the flexibility to develop content the way I envision it to be. The E-Commerce shopping cart is a great function to the site I didn't have to apply for any merchant accounts to accept credit cards and I pay no monthly fees. What a great deal!

For my business model it fits perfectly so I do not have any negatives at all.

The process of maintaining control over our files and client troubleshooting is easy with Digital Chalk.

Unfortunately, APIs for connecting to in-house order system have not been available and we have to manually transfer orders from DC to our order processing software.

User Friendly! Support Team is top notch!

I have not found any as of yet!

No coding experience necessary...you control all of your own course material, what courses you offer at what price points...and there are an array of special functions like customizing certificates, having the system auto-grade exams...cool features.

None that I've found so far.

I have worked with a number of different way to deliver the online learning and have found Digital Chalk to be far superior to them all. Digital Chalk's system allows even the most inexperienced user to upload and deliver a quality e-learning product.

The only con would be the availability to port the product to a different location.

Very professional on demand video learning system can deliver multiple courses in multiple subjects. Allows students to learn at their own pace and at any location. Dependable good quality video and illustrations. The team at Digital Chalk are very informative and great to work with toward a common goal.

none come to mind

Excellent service and product features. We are a new customer and the software has all of the features that we need for our online training services. In addition, the support that we have been receiving from Digital Chalk has been outstanding.

None so far.

Easy to put together a course Personal customer support, able to speak to a human being 24 hour availability of courses Ease of payment for my customers and myself

Nothing bad to say about the product so far