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Tango
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Rewards that are easy to give and awesome to receive!
Table of Contents
Tango - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Tango overview
Based on 518 verified user reviews
What is Tango?
Tango is a customer loyalty solution with key features that include gift card management, a rewards catalog, rewards management, eCards, activity tracking, surveys and feedback, and more.
Who uses Tango?
Reviews for Tango come from a wide variety of industries, including information technology and services (7% of reviewers), education management (5%), and computer software (4%). The most frequent use case for Tango cited by reviewers is employee recognition (39% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Gift Cards and Rewards
Process
Voice and Video Calls
Sending and Receiving
Tango pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.7
Customer support
4.6
Reviews sentiment
What do users say about Tango?
Tango is a customer loyalty solution with key features that include gift card management, a rewards catalog, rewards management, eCards, activity tracking, surveys and feedback, and more.
Select to learn more
Who uses Tango?
Based on 518 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Tango's key features
GetApp's analysis of 100 verified user reviews collected between July 2021 and November 2024 identifies Tango's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Tango's Gift Card Management for its intuitive dashboard and easy navigation. They report that the process is quick, secure, and accurate, ensuring recipients can use their gift cards without issues. Users highlight the timely delivery of gift cards and the ability to track them efficiently. They find it beneficial for rewarding clients, vendors, and employees, though some mention that receiving multiple emails for each card can be overwhelming. Of the 21 Tango users who gave detailed accounts of their use of Gift Card Management, 100% rated this feature as important or highly important.

Azuntha M.
Corporate Quality Assurance Specialist

Amanda B.
Strategic Marketer
Users report that Tango's Rewards Catalog offers a wide selection of enticing rewards, including gift cards, merchandise, travel experiences, and charitable donations. They appreciate the variety and the ease of navigation, which allows employees to find rewards that resonate with them. Reviewers indicate that the catalog's diverse options, including popular brands like Amazon, help boost employee engagement and satisfaction. Some users suggest adding more options to further enhance the catalog. Of the 20 Tango users who gave detailed accounts of their use of Rewards Catalog, 95% rated this feature as important or highly important.


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Joseph M.
Senior Engineer

Tureen P.
Data Engineer and DBA
Reviewers indicate that Tango's Rewards Management system is user-friendly and efficient. They appreciate the ability to track rewards, monitor progress, and manage preferences through a simple interface. Users highlight the convenience of receiving tailored recommendations and the comprehensive information provided about each reward. They find the system dependable for both sending and receiving rewards, with the added benefit of being able to resend rewards if needed. Of the 29 Tango users who gave detailed accounts of their use of Rewards Management, 93% rated this feature as important or highly important.
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Karla M.
Owner creator
Courtney H.
Manager, Business Development
Users report that Tango's eCards feature is a convenient and easy way to express appreciation and celebrate special occasions. They appreciate the wide variety of beautifully designed eCards and the ability to personalize messages. Reviewers find the process of sending eCards simple and efficient, making it ideal for remote staff. They highlight the capability's role in building stronger relationships and adding a touch of joy to virtual interactions. Of the 19 Tango users who gave detailed accounts of their use of eCards, 89% rated this feature as important or highly important.
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Sarah E.
HR Generalist
Nicole S.
HR Manager
Reviewers highlight Tango's Activity Tracking capabilities as accurate and informative. They appreciate the ability to track progress, monitor gift card usage, and view detailed reports. Users find it helpful for keeping track of activities and ensuring security measures are in place before receiving rewards. They also value the real-time tracking and the ability to resend emails to those who haven't redeemed their cards. Of the 25 Tango users who gave detailed accounts of their use of Activity Tracking, 88% rated this feature as important or highly important.

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Rono K.
Web Developer
Colleen K.
Manager of Education Services
Users appreciate Tango's Surveys & Feedback tool for its user-friendly layout and the ability to share ideas and contributions. They report that the system keeps them informed about new surveys and opportunities to participate. Reviewers find it helpful for improving customer support and enhancing the overall experience. They highlight the ease of redeeming gift cards for survey completion and the positive impact on customer engagement. Of the 15 Tango users who gave detailed accounts of their use of Surveys & Feedback, 80% rated this feature as important or highly important.
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Robin M.
VP, Human Resources
Christine S.
Cyber Risk Consultant
All Tango features
Features rating:
Tango awards
Tango alternatives
Tango pricing
Pricing plans
Pricing details:
User opinions about Tango price and value
Value for money rating:
To see what individual users think of Tango's price and value, check out the review snippets below.

Michael Z.
Hospitality manager
Dylan C.
Sales assistant
Tango integrations (13)
Integrations rated by users
We looked at 518 user reviews to identify which products are mentioned as Tango integrations and how users feel about them.
Integration rating: 4.0 (1)
“I conduct all of my online survey research using Qualtrics and pay many participants through Tango Card”
Robert P.
Professor of Psychology
Tango customer support
What do users say about Tango customer support?
Customer support rating:
We analyzed 31 verified user reviews to identify positive and negative aspects of Tango customer support.
Widespread user sentiment highlights Tango's customer support as responsive, friendly, and quick to resolve issues.
A significant portion of users find the support team easy to access and appreciate their professionalism and helpfulness.
A minority of users report slow response times, limited phone support, and inconsistent knowledge among customer service agents.
Support options
Training options
To see what individual users say about Tango's customer support, check out the review snippets below.
“They are always responsive and sometimes went out of their way to please, particularly customer representative She has always been awesome and as a customer service agent,I know when a fellow support agent in another organization is at the top of their game.”

Abimbola K.
Customer Support Team Lead
“I also had a time I had to speak to their customer service, and they were super helpful and resolved my issue quickly.”
Helen S.
Pharmacist
“This problem escalates quickly because Tango's customer success team will take 2-3 days to respond to your panicked outreach, and there is no way to have a conversation about a remediation plan.”
Trisha M.
VP of Rev Ops
Tango FAQs
Tango has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Tango used for?
Tango Card has a Reward Link module for companies that allows users to send web links to recipients and give them various gift card brand options. The platform provides customization tools for reward links, and companies can add brand messages and colors to reward materials. The Reward Genius serves as the admin dashboard for users to send and track employee gift cards and research participants or customers. Provided as a Reward-as-a-Service (RaaS) software solution, Tango Card supports a gift card API, allowing users to power incentives on various third-party platforms and apps. It automates employee gifting for companies and expands the reward choice options for recipients. Users can also resend gift cards and receive reward reports, including order histories email delivery statistics. The Reward Genius dashboard allows users to order on-demand rewards and deliver worker incentives in bulk.
Q. What languages does Tango support?
Tango supports the following languages:
English, Spanish
Q. Does Tango offer an API?
No, Tango does not have an API available.
Q. What level of support does Tango offer?
Tango offers the following support options:
Chat

























