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Centrical
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn business goals into frontline performance. Instantly.
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Centrical - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: October 2026
Centrical overview
What is Centrical?
Centrical is the Workforce Orchestration System for the hybrid frontline, where people and AI agents play as one team. Across sales, service, and operations, Centrical turns a business goal into a running performance program, building the KPIs, learning, coaching, simulations, and challenges needed to turn strategy into frontline behavior, and behavior into outcomes. The system builds and runs the program across Centrical and connected systems, getting smarter with every cycle so organizations move from strategy to execution faster, while people remain in control of the decisions and judgment that matter.
Founded in 2013, Centrical serves Fortune 500 enterprises across 150 countries and 60 languages, with offices in New York, Tel Aviv, and London. Customers include adidas, DHL, Deutsche Telekom, IHG, and two top-five U.S. banks. Centrical is recognized as a leader in Workforce Engagement Management by Frost & Sullivan and QKS Group.
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Centrical’s user interface
Centrical reviews
Overall rating
4.4
/5
8
Positive reviews
80
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8/10
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Centrical's key features
Most critical features, based on insights from Centrical users:
All Centrical features
Features rating:
Centrical alternatives
Centrical
Starting from
0.01
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/user
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69
Per month
Spinify
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9
/user
Per month
Centrical pricing
Value for money rating:
Starting from
0.01
User opinions about Centrical price and value
Value for money rating:
Centrical integrations (12)
Centrical support options
Typical customers
Platforms supported
Support options
Training options