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Homebase
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one platform to manage hourly team
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Homebase - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Homebase overview
Based on 1138 verified user reviews
What is Homebase?
Homebase is an employee scheduling tool offering key features such as timesheet management, employee scheduling, mobile access, schedule distribution, online time clock, and payroll management, among others.
Who uses Homebase?
By industry, Homebase reviewers are most commonly professionals in food & beverages (17%). The most frequent use case for Homebase cited by reviewers is employee scheduling (64% of reviewers).
What do users say about Homebase pricing?
Most reviewers indicate that Homebase delivers strong value for money, especially for small businesses, and they appreciate the robust free version. However, some users report that advanced features require costly upgrades and the price jumps between tiers are significant.
Starting price
per month
Pros & Cons
Scheduling and Payroll
Clocking In and Out
Updates and Changes
Customer Support
Team Communication
Bugs and Issues
Homebase’s user interface
Homebase pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about Homebase?
Homebase is an employee scheduling tool offering key features such as timesheet management, employee scheduling, mobile access, schedule distribution, online time clock, and payroll management, among others.
Select to learn more
Who uses Homebase?
Based on 1,138 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Homebase's key features
GetApp's analysis of 138 verified user reviews collected between July 2021 and December 2024 identifies Homebase's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Homebase's Timesheet Management for its accuracy in tracking work hours and ease of use. They report that it simplifies clocking in and out, making edits, and reviewing timesheets. Users value the integration with payroll systems, although some mention issues with QuickBooks integration. They find it helpful for managers to approve timesheets and communicate with employees directly within the system. Users also highlight the ability to manage timesheets on both desktop and mobile devices as a significant advantage. Of the 27 Homebase users who gave detailed accounts of their use of Timesheet Management, 96% rated this feature as important or highly important.
Sujal S.
Student
John B.
Treasurer
Reviewers indicate that Homebase's Employee Scheduling is intuitive and efficient, with drag-and-drop functionality and easy shift assignments. They appreciate the ability to create templates, manage schedules for multiple locations, and handle shift trades. Users find the scheduling capabilities helpful for tracking PTO and sick time, although some mention difficulties with making changes on mobile devices. They value the instant notifications for schedule changes and the clear visibility of coworker schedules. Of the 45 Homebase users who gave detailed accounts of their use of Employee Scheduling, 96% rated this feature as important or highly important.
See related user reviews
Earl W.
Director of Operations
Crystal W.
Owner HR Director
Users report that Homebase's Mobile Access is convenient for checking schedules, requesting time off, and communicating with the team. They find it essential for employees who work remotely or travel frequently. Reviewers appreciate the ability to clock in and out from mobile devices, although some mention limitations with tablets and iPads. They value the flexibility and convenience of managing work-related tasks on the go, despite occasional app crashes and geolocation issues. Of the 58 Homebase users who gave detailed accounts of their use of Mobile Access, 95% rated this feature as important or highly important.
See related user reviews
Tonia B.
Director of Information Technology
Jatori W.
Owner
Reviewers feel that Homebase's Schedule Distribution is efficient and user-friendly. They highlight the ease of sending schedules and updates with push notifications, emails, and text messages. Users appreciate the ability to notify specific employees about changes and the convenience of accessing schedules anytime. They find it helpful for organizing shifts, facilitating shift swaps, and ensuring everyone is informed about their work schedules promptly. Of the 22 Homebase users who gave detailed accounts of their use of Schedule Distribution, 91% rated this feature as important or highly important.
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Elaine H.
Manager
Kelly F.
Company Owner
Reviewers indicate that Homebase's Calendar Management is intuitive and helpful for scheduling. They appreciate the ability to view, edit, and copy schedules easily. Users find it valuable for tracking past shifts, managing multiple locations, and ensuring adequate staffing. They report that the calendar is easy to read and navigate, although some mention issues with the display on certain devices. Overall, users find it beneficial for staying organized and managing work schedules effectively. Of the 21 Homebase users who gave detailed accounts of their use of Calendar Management, 86% rated this feature as important or highly important.
See related user reviews
Maria M.
Manager
Michael D.
Sole Proprietor
Users report that Homebase's Online Time Clock is reliable and easy to use. They appreciate the ability to clock in and out from various devices, including mobile phones and desktops. Reviewers highlight the convenience of notifications for shift starts, breaks, and overtime. They find it useful for accurate time tracking and payroll calculations, although some mention occasional glitches. Users value the flexibility of using the time clock remotely and the overall efficiency it brings to managing employee hours. Of the 35 Homebase users who gave detailed accounts of their use of Online Time Clock, 80% rated this feature as important or highly important.
See related user reviews
Sarah S.
Director of Operations
Robert L.
Cabinet installation
All Homebase features
Features rating:
Homebase awards
Homebase alternatives
Homebase pricing
Pricing plans
Pricing details:
User opinions about Homebase price and value
Value for money rating:
Of 144 reviews that provide robust commentary on Homebase's price and value, 76% mention it in a positive light.
Most reviewers indicate that Homebase offers good value for money, especially for small businesses. They appreciate the availability of a free version that includes essential features like scheduling, clocking hours, and payroll management. Users find the tiered pricing system beneficial, allowing them to upgrade as their business grows. They also value the free trials and the ability to try out the software before committing to a paid plan. Some users report that the free version meets their needs, while others mention that the paid features, although more expensive, provide significant benefits.
However, some reviewers feel that the free version is limited and lacks essential features, which forces them to upgrade to a paid plan. They mention that the higher-tier plans can be quite pricey, which may not be justifiable for smaller businesses. Some users express frustration with the cost of additional features and the aggressive sales tactics. Others note that certain features are only available at higher subscription levels, making the overall cost of the software higher than expected.
, and
To see what individual users think of Homebase's cost and value, check out the review excerpts below.
Homebase integrations (31)
Integrations rated by users
We looked at 1,138 user reviews to identify which products are mentioned as Homebase integrations and how users feel about them.
Integration rating: 4.8 (4)
“integration with square includes sales for better scheduling, and the ability to bring tips from square to our homebase timesheets.”
“Knowing our labor percentage has been critical to keeping our business profitable”
Doh D.
chief operations officer
Integration rating: 5.0 (2)
“It is important because it shows how much pto I have and also shows what my check is early.”
Robert L.
Cabinet installation
Integration rating: 5.0 (1)
“Our employees clock in and out using Homebase. It must accurately pull timesheets from Homebase.”
Allison W.
General Manager
Integration rating: 4.8 (4)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Homebase customer support
What do users say about Homebase customer support?
Customer support rating:
We analyzed 112 verified user reviews to identify positive and negative aspects of Homebase customer support.
Widespread user sentiment highlights quick, effective solutions from customer service when issues arise.
A significant portion of users say support is responsive, professional, and patient during onboarding and troubleshooting.
Frequently reported by users, customer service is easy to reach, helpful, and often follows up to ensure satisfaction.
Certain users report difficulty reaching support, slow responses, and limited availability, especially outside standard hours.
Support options
Training options
To see what individual users say about Homebase's customer support, check out the review snippets below.
“The basic version has everything we need, and there are no tricky sales tactics, and customer service is always quick with a solution to my (rare) problems.”
Jacob A.
Owner
“The customer service is top notch so if you ever have an issue, it will be resolved to your satisfaction and they're always inquiring about potential features we may be interested in.”
Scott G.
Manager
“This problem has persisted since we started using it and tech support keeps pushing us to the next person and giving us the most ridiculous reason as to why they won't just help us while saying they are trying to help us by saying they are looking into it.”
Alec R.
Assistant Manager
Homebase FAQs
Homebase has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What is Homebase used for?
Homebase is an all-in-one team management platform for small businesses with hourly workers. It brings scheduling, time tracking, payroll, HR, messaging, and hiring into one simple system that saves time and reduces admin work. With smart time clocks, automated timesheets, real-time labor insights, and compliance alerts, Homebase helps prevent errors, overtime issues, and scheduling mistakes. AI features like intelligent timesheet correction, smart scheduling, and the AI Payroll Assistant make payroll faster, more accurate, and easier to understand. Homebase also supports digital onboarding, applicant tracking, document collection, PTO management, performance tracking, and seamless team communication.
Q. What are the benefits of using Homebase?
Q. What languages does Homebase support?
Homebase supports the following languages:
English, Spanish
Q. Does Homebase support mobile devices?
Homebase supports the following devices:
Android, iPad, iPhone
Q. Does Homebase offer an API?
Yes, Homebase has an API available for use.
Q. What level of support does Homebase offer?
Homebase offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum























