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MentorcliQ Logo

Employee Mentoring Made Easy

(7)

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MentorcliQ Reviews

Overall rating

4.9

/5

142

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.61/10

Reviews by rating

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Pros and cons

Customer support has been outstanding. Tracking and ease of mentor management is fantastic.
The MentorcliQ team shared their expertise and recommended best practices which made our configuration decisions so super easy. We are excited to launch our new mentoring program very soon.
The excellent partnership with our MentorcliQ support team makes the difference when providing excellent service to our mentoring enterprise programs.
The only con I have experienced is that there is no spell check on the program administrator side. No one wants to send out mass emails with spelling mistakes or typos.
I have not experienced anything that I will say I dislike about MentorCliq.
The inability to attach documents to scheduled mentor and mentee emails causes extra work.
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142 reviews

Recommended

KB
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Kerri B.

Senior learning and development program manager

Publishing, 10,001+ employees

Review source

Overall Rating

MentorcliQ is a true partner

Reviewed 7 months ago

Transcript

Kerri: Hi, my name's Kerri. I am the Senior Learning & Development Program Manager at Gannett Media,...

Vendor response

Thank you so much for taking the time to do a video review! We love it 🥰 We will pass on your feedback to our product team as well. Happy Mentoring!

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Verified reviewer

Market Research, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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It makes mentoring easy, measurable and fun

Reviewed a year ago

A really positive experience that provides the right technology enablement around mentoring, helping NIQ's associates to engage and receive useful guidance on how to progress their career.

Pros

Easy to use, provides useful reports around mentoring hours spent, mentoring history etc. and helps matching with the right profile, which is essential for achieving the mentoring objectives.

Cons

It would be useful to see the reports and feedback that my mentees provide for me, in order to ensure that I offer them the best possible mentoring experience.

Vendor response

Thank you for sharing your experience! So happy to hear that you are finding the system easy, matching effective, and the reports helpful. Appreciate the call out about your seeing your feedback from your relationship partners. Your Admin can share your feedback from Participant Reports, we will reach out to your program admin and make sure they have what they need.

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Verified reviewer

Market Research, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great platform to start, when you need guidence!

Reviewed a year ago

The Mentorcliq program has helped me to overcome my fear and start my career with clarity. The mentorship plan is an excellent way to learn about the business world and what it takes to succeed, as well as how to set up a plan for success. The mentors are extremely helpful and have been so kind. I would recommend this program to anyone who wants to learn more about their career path or just get help getting started in their field.

Pros

This help start a goal ,keep track of the milestones and achieve more in career

Cons

When i asked a questions on one of the feature, they helped me to understand and they followed up on the same. hence the team is very responsive and always helps us and listens to our feedback!

Vendor response

Love Love Love that mentoring is helping you build your career! Thank you so much for sharing your experience.

ST
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Sophia T.

Pharmaceuticals, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MentorcliQ feedback

Reviewed a year ago
Pros

As a leader, mentoring is an important part of my role. I really enjoy mentoring and coaching others, and find I also learn so much myself through the process. I was impressed with how well MentorcliQ matched me with my first mentee in the program. Despite him being in a different country, in a different team and role, his goals were perfectly suited to my strengths and experiences. As a result, we both got a huge amount out of our mentoring partnership. I would highly recommend MentorcliQ to anyone wanting to add more structure and support to their mentoring partnerships.

Cons

There were no areas of MentorcliQ that I found challenging. Overall it was easy to use and worked well.

Vendor response

Thank you so much for your review! So happy to hear that the matching algorithm brought you together with a fantastic match. Also, we love hearing that both mentors and mentees are getting a lot out of the mentoring relationship. Happy Mentoring!

GD
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Gianna D.

Media Production, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredible Support & Experiences

Reviewed a year ago

Fantastic - great support team.

Pros

MentorcliQ has allowed me to connect with colleagues across the globe that I otherwise would have never met. Their algorithm to match colleagues based on certain criteria is truly incredible. I would also be remiss to not mention the incredible support offered by MentorcliQ to ensure the program is a success.

Cons

At this point in time, nothing comes to mind. If anything, perhaps their reporting could be more user friendly....more of an automatic dashboard could be cool.

Vendor response

We're feeling the warm & fuzzies after reading your fantastic review! So happy to hear that the matching has been so powerful for you and that your Success Squad is taking great care fo you! We will share your reporting feedback with our product team as well.

AK
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Ariane K.

Retail, 5,001-10,000 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing!

Reviewed a year ago
Pros

Very fun way to connect with different people across the organization and build relationships than span beyond the duration of the program.

Cons

Overall very responsive, no complaints at all

Vendor response

Speaking of fun, we're doing a happy dance over here after reading your review! Thank you for your review, we are so glad to hear that mentoring is helping you build relationships during and after mentoring.

MR
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Misty R.

Health, Wellness and Fitness, 5,001-10,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Program to track satisfaction!

Reviewed a year ago

MentorCliq has helped with tracking for the mentoring program for both the mentee and mentor.

Pros

Ease of use in tracking satisfaction/survey results and communication with mobile app to mentees.

Cons

I find it somewhat difficult to get results for a set time frame.

Vendor response

We're incredibly grateful for your review! So happy to hear that the platform and the mobile are are easy for you to use! Appreciate the feedback on reporting/results, we are sharing this with our product team. Thank you!

SY
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Shelby Y.

Biotechnology, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Love this platform!

Reviewed a year ago
Pros

I liked that the platform was super easy to learn and use. I am in the system almost every day and have no problem navigating it. The customer support team was fantastic as well! They answered all my questions and were extremely helpful.

Cons

Nothing that I can think of currently, everything has been great so far.

Vendor response

Reviews like this make our jobs so rewarding! Thank you for your amazing review and for being a fantastic client.

LV
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Lina V.

Food & Beverages, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Incredible collaboration

Reviewed a year ago

Amazing!

Pros

Level of support we are getting from our success coach

Cons

If anything is missing on the platform it is completely compensated by the solutions we have offered by our success coach

Vendor response

We're feeling the love after reading your wonderful review! Thank you for your kind words and for choosing MentorcliQ.

BJ
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Brittany J.

Public Safety, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Formal Mentoring Program Tool!

Reviewed a year ago

The platform helped me create a formalized mentoring program for the first time in our department. We are in the middle of our first cycle, but I am hoping that this program helps enrich our younger talent to build their skills, strengths, and confidence to succeed in the workplace. I am also hoping that this formal mentoring program will help people build their internal network in our department, encourage knowledge sharing, and eventually build a stronger informal mentoring culture within the department.

Pros

The platform greatly simplifies the process of running a formal mentoring program. The support from mentorcliQ is fantastic and definitely aids in making the software even easier to use. As a program administrator, this software saves me a lot of time and allows me to spend a greater portion of my time focusing on my main responsibilities as an engineer.

Cons

I would like the option to customize a bit more, especially in the surveys that are automatically sent out. Also, the preview message could be improved - it seems like there might be bugs as I usually can't see the links that are added or what the email will truly look like on the receivers end. Overall, great user experience though.

Vendor response

Your review put a big smile on our faces, thank you! We appreciate the thoughtful feedback on survey customizations and message previews, we will share this with our product team as well.

MC
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Maria Concepcion B.

Medical Devices, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LATAM Cardinal Health Mentoring Programs

Reviewed a year ago

Was a great experience and I have an excellent coach. Thank you [sensitive content hidden]

Pros

Is easy to use and very formal. This tool is using with high levels of the company

Cons

I would like to incluye a special report. I need a follow up report, that include every month participation.

Vendor response

Thank you for the glowing review! We love hearing that MentorcliQ is making things easy for you and that your Success Squad is taking great care of you! We will make sure the product team knows about your reporting request as well.

EP
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Erika P.

Health, Wellness and Fitness, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Impressed with Product

Reviewed a year ago
Pros

Ease of use and excellent support team. We utilize MentorcliQ in 4 different areas of the company. The flexibility to create special programs for each area allows us to customize and build for the employee. We have found its ease of use to be core to its success.

Cons

The MentorcliQ Use Interface platform is not as dynamic as some other platforms, I would love to see this as a future focus.

Vendor response

Thank you for your review! We love that you are able to bring mentoring to more employees. Appreciate the feedback on the UI, we have some great enhancements on the way soon - stay tuned!

AA
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Angela A.

Human Resources, 10,001+ employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent service and implementation

Reviewed a year ago

MentorcliQ has allowed us to connect our global talent to leverage their skills and experience and create internal talent communities where best practice can be shared.

Pros

The ability to either use smart of manual matches is useful as there is often a need for human intervention. The interface is clear and very simple to use and so far no users have needed to come to admin to ask questions about how to use the platform. The service pre and post sales is excellent.

Cons

It would be useful for not only time-zone options to be listed but the option to click on how many hours +/- that the participant would be happy to have sessions in. This will make it really clear and provide better matching opportunities so they aren't self-selecting and reducing their options for the best matched mentoring partner.

Vendor response

So happy to hear that the service and implementation from pre-sales to post-sales has been excellent and that the users are finding the platform easy to use! It warms our mentoring hearts to know that we are helping you connect your global talent and they are creating a community at work through mentoring. We value your feedback on timezones and have shared this with our Product Team. In addition, your Success Squad has a solution on the way for you shortly.

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Christina P.

Management Consulting, 5,001-10,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great ROI for the mentor program!

Reviewed a year ago
Pros

Easy to navigate and clean interface. Great ROI for the mentoring program!

Cons

None at this time. All experiences have been positive.

Vendor response

Thank you for your review! Love that the user experience is easy to navigate and so amazing that your are seeing great ROI for your mentoring program!

AW
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Ansja W.

Research, 10,001+ employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Talent review

Reviewed a year ago
Pros

Scheduled time with mentor with frequent reminders.

Cons

Cannot think of anything I used the program when I needed to do the checkins.

Vendor response

Thank you for your review. So happy to hear you are having a good experience mentoring with MentorcliQ!

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Verified reviewer

Logistics and Supply Chain, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent partner in mentoring

Reviewed a year ago

My interaction with MentorcliQ has been exceptional. From the initial meeting to the product introduction and use has been on point.

Pros

The product is excellent. The team is exceptional.

Cons

At this time, I do not have anything I don't like with MentorcliQ. The team is very proactive about addressing any possible issues ahead of time.

Vendor response

So happy to hear you are enjoying MentorcliQ and the Success Squad Team. We will keep striving to exceed your expectations!

JI
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Joseph I.

Information Technology and Services, 1,001-5,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Can't say enough good things!

Reviewed 2 years ago
Pros

I like how intuitive and user-friendly it is. It's a best-in-class software for mentoring that provides a robust experience from start to finish for both admins and end-users. What's most impressive is the customer support and subject matter expertise the company has. I've been able to leverage them as thought partners in getting innovative things done. They've been consultative to me in many ways which has enhanced the overall work.

Cons

If I'm being nitpicky, it would be nice to see some flexibility in the naming of things. In particular we have a buddy program where we changed “mentor” to be “buddy” but we can't reflect it in all places.

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Verified reviewer

Banking, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Way to go MentorcliQ!

Reviewed 3 years ago

Great! We are keeping MentorcliQ busy with building our programs!

Pros

Easy to use, reporting easily accessible

Cons

None to think of, software is easy to use

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Verified reviewer

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great tool to Develop Employees through Mentoring

Reviewed 4 years ago

MentorcliQ has helped our employees build and grow their professional networks across North America. Employees are engaged and speak highly of the tool. The MentorcliQ team is a pleasure to work with - very helpful and responsive.

Pros

Easy to use for admins and participants. Great matching algorithm, automatic reminders/notifications keep participants engaged.

Cons

There are areas of improvements when it comes to reporting. While the data is there, you have to pull multiple reports to find what you need. Also a participant search option on the platform would be helpful so that you're not looking for a single individual in across all programs.

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Verified reviewer

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simply the Best!

Reviewed 4 years ago

Providing valuable resources tools to our employee development portfolio, supplementing skill development and on the job application, breaking down silos by building new networks, increasing employee retention, broadening mindsets through diverse mentoring partnerships, helping in making my company a great place to work.

Pros

Easy to use, very intuitive for participants and program administrators. Great features enhance the mentoring experience through online support for starting up and managing programs, including mentor training, flexible for how people work and preferred formats, analytics make it easy to track progress, capture program and participant data, recognize participants, and identify opportunities to enhance and market mentoring programs.

Cons

The MentorcliQ team is awesome! They're extremely knowledgeable, always ready and willing to help, provide ideas and suggestions for program enhancements. I wish I could say they're mind readers because they always seem to know what I want before I ask AND they think of new things I hadn't even considered! I love working with them.

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Verified reviewer

Computer Software, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Platform and Incredible Partnership!

Reviewed 5 years ago

We've been working with MentorCliq for over a year now, and in that time we've piloted and launched a global mentorship program to connect associates across our organization. Our first global cycle has included over 400 mentor and mentee pairs, and we are looking to expand into a technical mentorship program this calendar year. It's complex work, but MentorCliq's technology makes managing multiple programs incredibly easy for one or multiple administrators. Thank you MentorCliq!

Pros

The MentorCliq platform provides a ton of flexibility to manage programs how it works for us. Some programs are designed to be high-touch, which MentorCliq can easily support; however, the platform can also support programs designed to be low-touch with automated communications, surveys, and notices to keep mentorships on the right track. This has been invaluable for us in scaling mentorship programs that existed before we started working with MentorCliq. In addition, our success coach is a great partner to our company and provides valuable advice and guidance from his years of experience with mentoring and passion for the subject area. It's great to have such a great platform, paired with such valuable expert advice.

Cons

When we do have feedback, our success coach is able to work with us on multiple options, whether that is custom coding for new functionality, or design ideas for programmatic support.

SC
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Sean C.

Broadcast Media, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best vendor partner I've ever worked with!

Reviewed 5 years ago

We were able to rethink what we could accomplish with our business via mentoring: cross-functional collaboration; engagement and retention of our junior colleagues; unpacking critical "deep smarts" within the organization; building a "flatter" organization with broad access to senior leadership and more. All the while our success coach and design team from MentorcliQ were remarkably accessible and helpful--can't recommend them highly enough.

Pros

MentorcliQ provided us with a comprehensive, white glove, "soup to nuts" solution that accomplished multiple business objectives. I could go on and on, but quite simply, the software (and team!) helped us redefine and rethink what mentoring could be and achieve.

Cons

There were really no downsides to using it!

CN
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Christopher N.

Pharmaceuticals, 10,001+ employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Mentoring Experience - Seamless

Reviewed 6 years ago

Our ability to match mentors and mentees on a larger scale has been excellent. The ability to track success and gauge feedback through the MentorCliq tool has also enabled our organization to keep a pulse on how the program is advancing. The customer service team has been very responsive whenw e send emails or call regarding a specific report needed or when we need some additional support from our success coach on education of the resources within the tool. Thank you!

Pros

The software is simple to use (user friendly) and doesn't require a lot of navigation. As a mentor, the tools are easy to use to enter data and record hours. I can simply follow the links that are sent every month and enter information quickly and it is stored easily. As an administrator it is easy to download reports to show how the program is tracking. The matching tool is very efficient once the initial setup is complete. Now that our program is live, the registration process is easy and we can scale the program going forward.

Cons

It is difficult to say. We are early in our program and the software has been simple on our end. As we continue through the program, we will be interested in exploring more of the reporting capability and determine if there are further opportunities to utilize the software beyond the reports we use now.

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Verified reviewer

1,001-5,000 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The platform makes connecting mentoring relationships easy, and the self-service model works well

Reviewed 6 years ago
Pros

Empowering employees with direct self-service tools to choose their prospective mentors creates some "skin in the game" with both ends of the relationship. In my experience, that results in more meaningful work on both sides of the equation, and creates increased value for the organization.

Cons

The platform itself is could use some updates in terms of aesthetics and UX. It's certainly not a big impediment, but our users have commented that these aspects of their experience that might be improved.

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Julie M.

Management Consulting, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User friendly and intuitive mentorship matching and management software

Reviewed 7 years ago

This has saved my group time in the overall program management of our mentorship program. The matching options are some of the best compared to other products in this price range.

Pros

The personality portion and the matching options given to the administrator. I also find they have very knowledgeable and agile customer service.

Cons

I would like to be able to customize the landing pages a little more and have self managed opportunities to the forms. While customization to the forms can be done by your account manager, it would be nice to be given some more free form options.

Vendor response

Julie, Thank you for the 5-star review! Happy to hear that you are finding the system to be user-friendly and our success team to be so responsive! We appreciate your feedback about wanting to have more customization options for the administrators. We have plans to release more configuration and customization options for administrators this year and we look forward to rolling this out with your team very soon. -The MentorcliQ Team

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Verified reviewer

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Mentorcliq has built a turnkey solution that is the best software I seen in years.

Reviewed 7 years ago

It allow our organization to rapidly deploy and implement without hassle and most important the training made available to users is by far a huge bonus.

Pros

Their vase knowledge in mentoring allowed us to not only launch a successful mentoring program but sustain it for years to come. Key attributes to consider: MentorcliQ software ease of usage for our employees allow them to spend more time in Mentoring sessions and less time in the application, which was one of the key deciding factors when selecting the best vendor. MentorcliQ ability to rapidly...

Cons

No cons were added to this review