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Square Payroll
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based payroll processing solution
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Square Payroll - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Square Payroll overview
Based on 618 verified user reviews
What is Square Payroll?
Square Payroll is a payroll program offering key features such as direct deposit, tax compliance, payroll management, payroll reporting, W-2 preparation, and a self-service portal, among others.
Who uses Square Payroll?
By industry, Square Payroll reviewers are most commonly professionals in food & beverages (16%). The most frequent use case cited is small business payroll (53% of reviewers).
What do users say about Square Payroll pricing?
Most reviewers indicate Square Payroll offers transparent, affordable pricing and robust features, which they find cost-effective. However, some users report higher costs for larger teams or add-ons, and a few wish for more customization or bundled options.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
User Interface
Payment Processing
Employee Time Tracking
Customer Support
Recurring software glitches and delays
Square Payroll’s user interface
Square Payroll pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Square Payroll?
Square Payroll is a payroll program offering key features such as direct deposit, tax compliance, payroll management, payroll reporting, W-2 preparation, and a self-service portal, among others.
Select to learn more
Who uses Square Payroll?
Based on 618 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Square Payroll's key features
GetApp's analysis of 34 verified user reviews collected between July 2021 and November 2024 identifies Square Payroll's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Square Payroll's Direct Deposit feature for its simplicity and efficiency. They find it easy to set up and use, with many noting the convenience of having payroll directly deposited into employees' bank accounts. Users report that this capability saves time and eliminates the need for printed checks. They highlight the reliability and timeliness of deposits, although some mention occasional delays. Overall, users feel that Direct Deposit adds flexibility and professionalism to their payroll process. Of the 24 Square Payroll users who gave detailed accounts of their use of Direct Deposit, 96% rated this feature as important or highly important.
See related user reviews
Troy B.
Marketing Manager
Ashley D.
President
Reviewers indicate that Square Payroll's Tax Compliance aspect is highly valuable for managing state and federal taxes. They appreciate that the software handles all tax filings and provides necessary reports, reducing the burden of paperwork. Users report that Square Payroll keeps them up-to-date with email notifications and ensures all forms are in one place. They find it easy to use and stress-free, with many highlighting that it saves them time and worry about tax-related issues. Of the 16 Square Payroll users who gave detailed accounts of their use of Tax Compliance, 94% rated this feature as important or highly important.
See related user reviews
Holly M.
Business Owner
Harold U.
Notary Public
Users report that Square Payroll's W-2 Preparation feature simplifies tax season significantly. They appreciate that W-2s are automatically prepared and mailed to employees, with an option to print them if needed. Reviewers highlight the accuracy and ease of reviewing information before distribution. They find this aspect particularly helpful for reducing the workload during tax time, noting that it takes the pressure off and ensures compliance. Some users mention minor issues with information accuracy, but overall, they find it beneficial. Of the 16 Square Payroll users who gave detailed accounts of their use of W-2 Preparation, 75% rated this feature as important or highly important.
See related user reviews
Michelle S.
Owner
Jasmine C.
Vlogger
All Square Payroll features
Features rating:
Square Payroll alternatives
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Per month
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Square Payroll pricing
Pricing plans
Pricing details:
User opinions about Square Payroll price and value
Value for money rating:
Of 73 reviews that provide robust commentary on Square Payroll's price and value, 85% mention it in a positive light.
Most reviewers indicate that Square Payroll offers transparent, predictable pricing with no hidden fees, which helps them budget effectively and reduces financial surprises. They say the service is affordable and cost-effective, especially for small businesses, and that its pricing is competitive compared to other payroll providers. Most users consider the included features to be robust for the price, often noting that Square Payroll provides good value relative to competitors that charge significantly more. They appreciate that the service is easy to use and that the cost aligns well with the benefits, such as time savings and not needing additional office staff. Some reviewers mention the availability of a free trial as a plus, and they like that the software is accessible without requiring a strong accounting background. However, some users report that the cost increases with more team members or when using extra features, and they would prefer lower prices or bundled options when not using all Square products. A few reviewers feel that certain add-ons, like booking tools, are expensive, and some express confusion about the pricing structure or wish for more customization at a lower cost.
, and
To see what individual users think of Square Payroll's cost and value, check out the review excerpts below.
Jon S.
Admin
Square Payroll integrations (50)
Integrations rated by users
We looked at 618 user reviews to identify which products are mentioned as Square Payroll integrations and how users feel about them.
Integration rating: 5.0 (2)
“It allows a contractor or another user to be paid for the time they worked more accurately but it could be better.”
Jared K.
CMO
Integration rating: 3.0 (1)
Square Payroll customer support
What do users say about Square Payroll customer support?
Customer support rating:
We analyzed 92 verified user reviews to identify positive and negative aspects of Square Payroll customer support.
Widespread user sentiment highlights Square Payroll's customer support as helpful, friendly, and knowledgeable.
A significant portion of users find support easy to contact, with quick response times and accessible real people.
Multiple users appreciate that support staff are patient, thorough, and assist well during onboarding or setup.
A minority of users report difficulty reaching customer service, long wait times, and challenges getting real-time help.
Support options
To see what individual users say about Square Payroll's customer support, check out the review snippets below.
“Square has a great user experience, good interface, it works, the processing is good, and the customer service is helpful.”
Greg H.
CEO
“Easy to use product, easy to set up, excellent customer service provided by Square Payroll team and were willing to answer all our Square Payroll questions.”
Ankit K.
Co-founder
“Square payroll ostensibly makes small business and paying employees and contractors a breeze, but in practice, the service did not work for me, and repeated attempts to receive help from customer service were icy and unhelpful to the point that I felt I was being treated poorly out of spite.”
John M.
Partner
Square Payroll FAQs
Square Payroll has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Square Payroll used for?
Square Payroll is an integrated online payroll processing solution that helps SMBs and enterprises manage the paychecks of both salaried and hourly wage employees. The software offers various features including integrated timecards, tax calculators and new-hire reporting. Square Payroll offers a dashboard that can be accessed by all the employees to update their personal information, bank account details and tax withholdings. Access rights to this information are controlled by the administrator to ensure that the employees can view and edit only their details. The timecard feature helps to track employee clock-in and out and to calculate overtime, bonus payments and commissions. Managers can also review, edit and manage the timecard information by using the dashboard functionality. Square Payroll also tracks employee leave balances and calculates the accruals for each employee on the basis of the leave policies set by the employer. The application allows managers to set unique paid time off (PTO) policy for each employee and ensures the payouts whenever an employee avails them.The software integrates with ADP, Intuit and Paychex to pull out an employee's payroll reports with a previous company and ensures a smooth transition to Square Payroll systems. The tool also helps users to complete tax forms and adhere to the guidelines set by the state payroll tax agencies. The solution is currently available in twelve states in the U.S. and adheres to the PCI Data Security Standard for card processing and provides layered security.
Q. What are the benefits of using Square Payroll?
Q. What languages does Square Payroll support?
Square Payroll supports the following languages:
English, Spanish
Q. Does Square Payroll support mobile devices?
Square Payroll supports the following devices:
Android, iPad, iPhone
Q. Does Square Payroll offer an API?
Yes, Square Payroll has an API available for use.
Q. What level of support does Square Payroll offer?
Square Payroll offers the following support options:
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat
