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WorkTango
4.9
(128)

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Employee voice & survey platform to gain actionable insights

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(7)

WorkTango Pricing, Features, Reviews and Alternatives

WorkTango product overview

What is WorkTango?

WorkTango (formerly Kazoo) enables companies to collect employee feedback for any purpose including employee engagement, feedback for major business transformations and getting a pulse on the sentiment of employees within the company globally.

Key benefits of using WorkTango

High-level product features:
- Employee First -Our focus starts with employees by offering a seamless and easy to use interface that is accessible on any device, perfect for a healthcare environment.

- Anonymity - Our Employee Promise is that data stays anonymous so there is genuine feedback. No need to ask employees what department they're in, or who their leader is, all that data is generated from the back end of the system through your employee list or HRIS system.

- Real-time Reporting - -Waiting for insight is a thing of the past. Receive real-time reporting as soon as you start receiving responses, not months after the surveys are completed.

- Your Data Structure - Not Ours - Filter your reporting any way you'd like by adding unlimited employee attributes so you can receive actionable insight that matters to you in real-time.

- Fully Customizable - Customize pulse surveys with your branding. Use our questions, or use your own. Change our question library to match your culture and language. Your company is unique, and it should stay that way.

- Custom Roles and Permissions - Employees easily offer feedback, but WorkTango offers different levels of access as required.

- Custom Groups - You don't have to send pulses to every employee. Create custom groups that you can use later and send to subsets of employees. Run a pulse check for your last batch of co-ops or get a better understanding of change readiness from only the employees impacted, custom groups make it easy to send surveys to segments of employees in your company.


Why WorkTango is unique:

- Flexibility - WorkTango doesn't stop at Engagement Surveys. With our flexible platform and holistic approach, WorkTango customizes the platform for several purposes to get the voice of the employee and draw insights at any level to support action and people analytics:
o Engagement surveys and frequent pulses
o Change management initiatives
o Real-time employee feedback
o Culture assessments
o Project effectiveness surveys
o Leadership Insight
o Onboarding and exit surveys
o … the list goes on. Some even use it quickly to find out feedback about the latest town-hall meeting or find out which charity the company wants to support

- Serve Insight Directly to Your Leaders - Research shows that managers and leaders have a huge impact on employee engagement and performance. WorkTango can serve real-time insight to each people leader in the organization to keep your leaders accountable for their team's engagement and in-tune with their team's voice.

o As a bonus, your executive team or Human Resources team can stack-rank all leaders in your organization to see high-potentials you don't want to lose, but identify potential issues at a leadership level. We call this 'dealing with smoke before fire'.

- Feedback is More than Numbers - Qualitative data is important in getting further insight into engagement or any feedback initiative, but leafing through 100,000 comments is a painful process. It doesn't need to be. WorkTango Natural Language Understanding is powered by IBM Watson to offer the most advanced:
o Sentiment Analysis on all open-ended answers to see positive and negative sentiment with standard reporting.
o Highlights of major themes and gain insights derived from large quantities of qualitative data through IBM's Natural Language Processing capabilities.

- The ART of Data - the reason companies ask for employee feedback is to get actionable insight. Data can only turn into insight with the ART of data that WorkTango offers:
o Absolute data - see the results of any survey in it's true form. By number, and by percentage.
o Relative data - Slice up the data in any way to see your choice compared to the total results
o Trend data - see trends overtime to identify wins, issues, or see the impact of your follow-up actions.
- Enhanced Employee Experience with Custom Icons - The employee experience shouldn't be boring. Give it life with custom icons and images if you want to get away from the typical number ranking between one and five.

- Multiple Languages - Three languages including English, French and Spanish come out of the box.

- Full Transparency - Choose (or don't) to allow employees to see what their colleagues are saying in real-time to add transparency to your organization or as an incentive to offer their feedback.

- Self Service - The platform offers as much or as little as you like. Want to send something quickly? You don't need us. Need our help? We're happy to offer it.

- Not Software-as-a-Service; Software-AND-a-Service - we're not in the business of handing technology to companies and running away, never to be seen again. We offer services to ensure customers love their experience. Included in our platform is a real-time customer service chat-portal to access our Customer Service team at any time.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

In Person
Documentation
Webinars
Live Online
Videos

WorkTango pricing information

Value for money

4.8

/5

128

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

WorkTango features

Functionality

4.7

/5

128

Total features

91

8 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Reporting & Statistics
Self Service Portal
Third Party Integrations
Alerts/Notifications
API
Customizable Reports

Functionality contenders

WorkTango users reviews

Overall Rating

4.9

/5

128

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.56/10
Rating distribution

5

4

3

2

1

117

10

1

0

0

Pros
It's awesome to see staff being publicly recognized for things that might have gone unnoticed prior to implementing Kazoo, and they are encouraged since they're being rewarded for it.
The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
I like that it's super easy to use and everyone's profiles are super easy to grab. When you want to reward a lot of people at once it's super easy to grab their names and reward them quickly.
Cons
We remain disappointed with analytics. There have been improvements, but reports are not intuitive or customizable.
The reports & dashboard options appear to be basic and limited.
The only downside to YouEarnedIt would be an internal one.

Overall rating contenders

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Jean Sebastien B.

Human Resources, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great product to get the pulse of your employees

Reviewed 3 years ago

Excellent product, easy to manage, at an affordable pricing and with an incredible client support.

Pros

The product is very easy to use, for the admin, the managers and the respondants. We now have access in real time to our data (instead of two weeks analysis with our previous tool). The analytics tools are very useful and easy to use. Wide range of possibilities for designing different types of surveys. Anonymity and confidentiality are well preserved. Really great support.

Cons

Very few cons, that we will be resolved with next updates. Otherwise, Worktango's team reacts very fast to adress our punctual issues.

sg
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sergio g.

Medical Practice, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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endless possibility

Reviewed 3 months ago

It is my first time using this type of platform and I honestly love it

Pros

the possibility of sharing achievements and goals with other colleagues is excellent

Cons

the limit in the Hi 5 maybe although it is enough

AR
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Verified reviewer

Computer Software, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good employee recognition software

Reviewed 6 months ago
Pros

It's a very simple software to use. You can get in it on day one and start recognizing your coworkers, which is a lot of fun.

Cons

Probably that I never seem to have enough points for the month, as I want to recognize so many people, LOL. But that's not a ding on the software.

MV
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Manish V.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer End Review

Reviewed 3 months ago

It is really nice using this software.

Pros

User InterfaceEase of accessEasy Navigation

Cons

More brand vouchers should have added.Catalog lacks some of the famous brands voucher.Product and vouchers order delivery is not so good.

TG
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Tasha G.

Veterinary, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Team Member Recognition Tool

Reviewed 3 months ago
Pros

WorkTango is an easy and rewarding platform for us to recognize and appreciate our teammates.

Cons

I think the website functionality could be improved to make it easier to navigate.

WorkTango FAQs

Q. What type of pricing plans does WorkTango offer?

WorkTango has the following pricing plans:
Pricing model: Subscription


Q. Who are the typical users of WorkTango?

WorkTango has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations

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Q. What languages does WorkTango support?

WorkTango supports the following languages:
English, French, Spanish

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Q. Does WorkTango support mobile devices?

WorkTango supports the following devices:
Android, iPad, iPhone

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Q. Does WorkTango offer an API?

No, WorkTango does not have an API available.

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Q. What other apps does WorkTango integrate with?

WorkTango integrates with the following applications:
Microsoft Outlook, Microsoft Teams, BambooHR, Slack

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Q. What level of support does WorkTango offer?

WorkTango offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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