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WorkTango

Employee voice & survey platform to gain actionable insights

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WorkTango Pricing, Features, Reviews and Alternatives

WorkTango product overview

Price starts from

0.25

Per month

What is WorkTango?

WorkTango enables companies to collect employee feedback for any purpose including employee engagement, feedback for major business transformations and getting a pulse on the sentiment of employees within the company globally.

Key benefits of using WorkTango

High-level product features:
- Employee First -Our focus starts with employees by offering a seamless and easy to use interface that is accessible on any device, perfect for a healthcare environment.

- Anonymity - Our Employee Promise is that data stays anonymous so there is genuine feedback. No need to ask employees what department they're in, or who their leader is, all that data is generated from the back end of the system through your employee list or HRIS system.

- Real-time Reporting - -Waiting for insight is a thing of the past. Receive real-time reporting as soon as you start receiving responses, not months after the surveys are completed.

- Your Data Structure - Not Ours - Filter your reporting any way you'd like by adding unlimited employee attributes so you can receive actionable insight that matters to you in real-time.

- Fully Customizable - Customize pulse surveys with your branding. Use our questions, or use your own. Change our question library to match your culture and language. Your company is unique, and it should stay that way.

- Custom Roles and Permissions - Employees easily offer feedback, but WorkTango offers different levels of access as required.

- Custom Groups - You don't have to send pulses to every employee. Create custom groups that you can use later and send to subsets of employees. Run a pulse check for your last batch of co-ops or get a better understanding of change readiness from only the employees impacted, custom groups make it easy to send surveys to segments of employees in your company.


Why WorkTango is unique:

- Flexibility - WorkTango doesn't stop at Engagement Surveys. With our flexible platform and holistic approach, WorkTango customizes the platform for several purposes to get the voice of the employee and draw insights at any level to support action and people analytics:
o Engagement surveys and frequent pulses
o Change management initiatives
o Real-time employee feedback
o Culture assessments
o Project effectiveness surveys
o Leadership Insight
o Onboarding and exit surveys
o … the list goes on. Some even use it quickly to find out feedback about the latest town-hall meeting or find out which charity the company wants to support

- Serve Insight Directly to Your Leaders - Research shows that managers and leaders have a huge impact on employee engagement and performance. WorkTango can serve real-time insight to each people leader in the organization to keep your leaders accountable for their team's engagement and in-tune with their team's voice.

o As a bonus, your executive team or Human Resources team can stack-rank all leaders in your organization to see high-potentials you don't want to lose, but identify potential issues at a leadership level. We call this 'dealing with smoke before fire'.

- Feedback is More than Numbers - Qualitative data is important in getting further insight into engagement or any feedback initiative, but leafing through 100,000 comments is a painful process. It doesn't need to be. WorkTango Natural Language Understanding is powered by IBM Watson to offer the most advanced:
o Sentiment Analysis on all open-ended answers to see positive and negative sentiment with standard reporting.
o Highlights of major themes and gain insights derived from large quantities of qualitative data through IBM's Natural Language Processing capabilities.

- The ART of Data - the reason companies ask for employee feedback is to get actionable insight. Data can only turn into insight with the ART of data that WorkTango offers:
o Absolute data - see the results of any survey in it's true form. By number, and by percentage.
o Relative data - Slice up the data in any way to see your choice compared to the total results
o Trend data - see trends overtime to identify wins, issues, or see the impact of your follow-up actions.
- Enhanced Employee Experience with Custom Icons - The employee experience shouldn't be boring. Give it life with custom icons and images if you want to get away from the typical number ranking between one and five.

- Multiple Languages - Three languages including English, French and Spanish come out of the box.

- Full Transparency - Choose (or don't) to allow employees to see what their colleagues are saying in real-time to add transparency to your organization or as an incentive to offer their feedback.

- Self Service - The platform offers as much or as little as you like. Want to send something quickly? You don't need us. Need our help? We're happy to offer it.

- Not Software-as-a-Service; Software-AND-a-Service - we're not in the business of handing technology to companies and running away, never to be seen again. We offer services to ensure customers love their experience. Included in our platform is a real-time customer service chat-portal to access our Customer Service team at any time.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

In Person
Documentation
Webinars
Live Online
Videos

WorkTango pricing information

Value for money

4.9

/5

43

Starting from

0.25

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

WorkTango features

Functionality

4.7

/5

43

Total features

68

4 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Self Service Portal
Activity Dashboard
Alerts/Notifications
Employee Database
Customizable Reports
Real Time Reporting

Functionality contenders

WorkTango users reviews

Overall Rating

5.0

/5

43

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.73/10
Rating distribution

5

4

3

2

1

41

2

0

0

0

Pros
This is our first time doing an engagement survey and not only were they great on the technical/platform side, but they've provided valuable advice and outstanding customer support.

SR

Sharon R.

The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.

AS

Amanda S.

We are pleased with our overall experience and happy that we purchased this platform.

RK

Rita K.

Cons
Some improvements needed in the user interface - difficult to move around in the conversations section.

KE

Kathy E.

No one's voice is left behind. Work Tango provides us with analytics to measure ,track and action.

AC

Anna C.

Occasional difficulty logging in. Could use some simpler icons for the likert scale.

TC

Tyler C.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Quality Survey Platform with an Exceptional Support Team

Reviewed 2 years ago

My experience has been, overall, very positive so far. We've only been partnered with WorkTango for a few months, but the team has been absolute rock stars in supporting our strategy during COVID19 and we look forward to seeing the platform continue to evolve and grow.

Pros

We've been live with WorkTango for just a couple of months. We launched at a weird time- we were planning to go with a full engagement survey in several months, but due to COVID19 we were forced to launch a pulse survey much sooner. That means our strategy was shifting from the very beginning. The customer success team has gone above and beyond to help with this work. The implementation of the software was smooth, and the platform seems flexible enough to support anything we could ask for right now. Really excited to see the newest upgrades to the system!

Cons

The biggest areas of opportunity are in areas that WorkTango is already solving for with their new updates, and will no longer be an issue by the time we launch. Specifically I am most looking forward to having the ability to combine demographics for reporting, more intuitive hierarchy building and editing, and an even better user experience on the platform.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Amazing tool to measure the pulse of your organization!

Reviewed 5 years ago

We've been using WorkTango for the past 6 months and the ROI that we've seen has been astronomical. The tool not only allows us to engage with our employees and gain a deeper understanding of what's working and not but allows us to measure our improvement (or decreased performance) over time. Thanks to WorkTango, we've received actionable data around 1 of our teams and the fact that they all feel...

Pros

UI/UX and ease of use, very high level of customer service, the ability to segment employees, the ability to measure improvement over time.

Cons

The WorkTango team is constantly asking for feedback and improving their product. The thing that I CURRENTLY like the least (I say currently b/c I know it's on the roadmap and will be delivered to distant future) is the fact that accessing historical data and charting it is still a bit clunky. However, it's not really a 'con' b/c I know it's getting fixed in short order.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Platform for employess voice to be heard

Reviewed 6 months ago
Pros

We use WorkTango for survey and to collect our employees opinion, tough, and experience while working on our organization. They can sent it while their identity is fully anonymous and thus resulting everyone can voicing their opinion freely.

Cons

I have no problem that i face while working with this platform. All of the data that are sent by our employees are safely stored on the platform, and the report for the survey forms is very detailed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Creating the opportunity for different conversations

Reviewed 3 years ago

We use this tool internally at our organization to glean insights on employee morale, career growth and leadership opportunities. I also use this tool with my clients to measure employee experience, change adoption and team effectiveness.

Pros

It’s simple and intuitive; reliable and practical. It takes away the manual labor of reports and inputs, so I can focus on what matters most - the data-driven conversations with leaders and employees. Plus, the WT team is great to work with - always responsive and ready to help.

Cons

In looking ahead, I would like to explore the idea of personal self-serve dashboards for the individual employee.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cutting edge platform for employee voice

Reviewed 2 years ago

WorkTango makes it easy for me to run Pulse Surveys more frequently. I was thinking about moving away from a long annual engagement survey, and the platform allowed me to transition to frequent pulse surveys providing with resources and support.

Pros

The platform is easy to use, offers exceptional features like the ability to acknowledge employees' comments and respond to them while respecting their anonymity. Great service and people. They will surprise you by providing a different customer experience and adding value way beyond the platform. I love WorkTango's mission, and how it is integrated in the experience they provide. It is fun to partner with like-minded people.

Cons

Can't think of anything

WorkTango FAQs and common questions

Q. What type of pricing plans does WorkTango offer?

WorkTango has the following pricing plans:
Starting from: $0.25/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of WorkTango?

WorkTango has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does WorkTango support?

WorkTango supports the following languages:
Spanish, Portuguese, Chinese (Simplified), Swedish, German, Danish, Italian, Japanese, Chinese (Traditional), Dutch, Finnish, Russian, English, French


Q. Does WorkTango offer an API?

No, WorkTango does not have an API available.


Q. What level of support does WorkTango offer?

WorkTango offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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