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Tango Logo

Rewards that are easy to give and awesome to receive!

Table of Contents

Tango - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Tango overview

Based on 518 verified user reviews

What is Tango?

Tango is a customer loyalty solution with key features that include gift card management, a rewards catalog, rewards management, eCards, activity tracking, surveys and feedback, and more.

Who uses Tango?

Reviews for Tango come from a wide variety of industries, including information technology and services (7% of reviewers), education management (5%), and computer software (4%). The most frequent use case for Tango cited by reviewers is employee recognition (39% of reviewers).

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Gift Cards and Rewards

Process

Voice and Video Calls

Sending and Receiving

Tango pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(86)
5(429)

What do users say about Tango?

Tango is a customer loyalty solution with key features that include gift card management, a rewards catalog, rewards management, eCards, activity tracking, surveys and feedback, and more.

Select to learn more


Who uses Tango?

Based on 518 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Education Management
Computer Software
Marketing and Advertising
Others

Use cases

Employee Recognition
Customer Engagement
Customer Loyalty
Market Research
Employee Engagement

Tango's key features

GetApp's analysis of 100 verified user reviews collected between July 2021 and November 2024 identifies Tango's most critical features and summarizes user sentiment about those features.

Gift card management

Reviewers appreciate Tango's Gift Card Management for its intuitive dashboard and easy navigation. They report that the process is quick, secure, and accurate, ensuring recipients can use their gift cards without issues. Users highlight the timely delivery of gift cards and the ability to track them efficiently. They find it beneficial for rewarding clients, vendors, and employees, though some mention that receiving multiple emails for each card can be overwhelming. Of the 21 Tango users who gave detailed accounts of their use of Gift Card Management, 100% rated this feature as important or highly important.

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“When you claimed a gift card, a link will be sent to your email. However, when you have availed multiple cards, the emails are a little overwhelming since it is per gift card. ”
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Azuntha M.

Corporate Quality Assurance Specialist

“Gift Card Management on Tango is intuitive The dashboard is easy to navigate and the processes are fairly quick and easy. I love that there is verification and security is guaranteed!”
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Amanda B.

Strategic Marketer


Rewards catalog

Users report that Tango's Rewards Catalog offers a wide selection of enticing rewards, including gift cards, merchandise, travel experiences, and charitable donations. They appreciate the variety and the ease of navigation, which allows employees to find rewards that resonate with them. Reviewers indicate that the catalog's diverse options, including popular brands like Amazon, help boost employee engagement and satisfaction. Some users suggest adding more options to further enhance the catalog. Of the 20 Tango users who gave detailed accounts of their use of Rewards Catalog, 95% rated this feature as important or highly important.

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“I am thrilled with the Rewards Catalog offered by Tango. It provides a wide selection of enticing rewards that are sure to motivate and excite my employees. The catalog is thoughtfully curated with a variety of options, ranging from gift cards to merchandise, travel experiences, and even charitable donations. I appreciate how easy it is to navigate and search for rewards that align with my team's interests and preferences. The catalog offers something for everyone, ensuring that each employee can find a reward that truly resonates with them. The redemption process is straightforward and seamless, making it a joy for both me and my employees. The Rewards Catalog has been instrumental in boosting employee engagement and creating a culture of recognition and appreciation within my organization.”
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Joseph M.

Senior Engineer

“A huge rewards catalog to choose from which gives users a variety of brands to choose from.”
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Tureen P.

Data Engineer and DBA


Rewards management

Reviewers indicate that Tango's Rewards Management system is user-friendly and efficient. They appreciate the ability to track rewards, monitor progress, and manage preferences through a simple interface. Users highlight the convenience of receiving tailored recommendations and the comprehensive information provided about each reward. They find the system dependable for both sending and receiving rewards, with the added benefit of being able to resend rewards if needed. Of the 29 Tango users who gave detailed accounts of their use of Rewards Management, 93% rated this feature as important or highly important.

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“The rewards option and management in the tango app is a great rewards center.wether its collecting and incentive for a customer or being that customer collecting the incentive..easily rewarded wether customer or creator..dependable .”
KM

Karla M.

Owner creator

“I can easily resend if someone hasn't redeemed or lost their initial email”
CH

Courtney H.

Manager, Business Development


eCards

Users report that Tango's eCards feature is a convenient and easy way to express appreciation and celebrate special occasions. They appreciate the wide variety of beautifully designed eCards and the ability to personalize messages. Reviewers find the process of sending eCards simple and efficient, making it ideal for remote staff. They highlight the capability's role in building stronger relationships and adding a touch of joy to virtual interactions. Of the 19 Tango users who gave detailed accounts of their use of eCards, 89% rated this feature as important or highly important.

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“With having a high level of remote staff, having e-card make gift card distribution and redemption quick and simple.”
SE

Sarah E.

HR Generalist

“The electronic cards are perfect for emailing to our employees. ”
NS

Nicole S.

HR Manager


Activity tracking

Reviewers highlight Tango's Activity Tracking capabilities as accurate and informative. They appreciate the ability to track progress, monitor gift card usage, and view detailed reports. Users find it helpful for keeping track of activities and ensuring security measures are in place before receiving rewards. They also value the real-time tracking and the ability to resend emails to those who haven't redeemed their cards. Of the 25 Tango users who gave detailed accounts of their use of Activity Tracking, 88% rated this feature as important or highly important.

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“My clients can easily track their progress especially how long it takes to receive giftcards.”
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Rono K.

Web Developer

“Being able to resend Tango Card emails to those who have not yet used them is a great feature.”
CK

Colleen K.

Manager of Education Services


Surveys & feedback

Users appreciate Tango's Surveys & Feedback tool for its user-friendly layout and the ability to share ideas and contributions. They report that the system keeps them informed about new surveys and opportunities to participate. Reviewers find it helpful for improving customer support and enhancing the overall experience. They highlight the ease of redeeming gift cards for survey completion and the positive impact on customer engagement. Of the 15 Tango users who gave detailed accounts of their use of Surveys & Feedback, 80% rated this feature as important or highly important.

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“We use Tango to thank our customers for completing survey and research. Easy way to say thank you and it also helps to get their participation. ”
RM

Robin M.

VP, Human Resources

“Tango Card provides easy to redeem gift cards for survey completion. ”
CS

Christine S.

Cyber Risk Consultant


All Tango features

Features rating:

Feedback management
Loyalty program
Employee reward programs
Member portal
Reporting/Analytics
Loyalty cards
Employee recognition
Activity dashboard
Customizable reports
Single sign on
Multi-Channel distribution
Customizable fields
Customizable templates
Survey builder
Reporting & statistics
Manager-to-Employee recognition
Panel management
Survey/Poll management
CRM
Peer-to-Peer recognition
Real-Time reporting
Recognition tracking
Gamification
Engagement tracking
Social recognition
API
Customizable branding
Customer acquisition
Rewards program

Tango awards

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Tango pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • Gift cards
  • Prepaid cards
  • Reward Links
  • Advanced reporting
  • Bulk ordering
  • Order tracking
  • Send rewards instantly
  • Customer and recipient support
  • Data Privacy
  • Fraud detection and mitigation tools
  • PCI-DSS compliant
  • ISO27001:2013 certified
  • Single gift card API
  • Third-party integrations
  • Donations for 30+ nonprofit charities

Low fees

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Payouts
  • Mailed rewards
  • Promotions

User opinions about Tango price and value

Value for money rating:

To see what individual users think of Tango's price and value, check out the review snippets below.

“It makes it easy for me to get my gift rewards. Functionality and usability is an enjoyable experience.”
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Michael Z.

Hospitality manager

“I love them, the concept behind is amazing and the idea I can earn gift cards exited me.”
DC

Dylan C.

Sales assistant

Tango integrations (13)

Integrations rated by users

We looked at 518 user reviews to identify which products are mentioned as Tango integrations and how users feel about them.

Integration rating: 4.0 (1)

I conduct all of my online survey research using Qualtrics and pay many participants through Tango Card

RP

Robert P.

Professor of Psychology

Tango customer support

What do users say about Tango customer support?

Customer support rating:

We analyzed 31 verified user reviews to identify positive and negative aspects of Tango customer support.

Widespread user sentiment highlights Tango's customer support as responsive, friendly, and quick to resolve issues.

A significant portion of users find the support team easy to access and appreciate their professionalism and helpfulness.

A minority of users report slow response times, limited phone support, and inconsistent knowledge among customer service agents.

Support options

Chat

Training options

In person
Documentation

To see what individual users say about Tango's customer support, check out the review snippets below.

“They are always responsive and sometimes went out of their way to please, particularly customer representative She has always been awesome and as a customer service agent,I know when a fellow support agent in another organization is at the top of their game.”

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Abimbola K.

Customer Support Team Lead

“I also had a time I had to speak to their customer service, and they were super helpful and resolved my issue quickly.”

HS

Helen S.

Pharmacist

“This problem escalates quickly because Tango's customer success team will take 2-3 days to respond to your panicked outreach, and there is no way to have a conversation about a remediation plan.”

TM

Trisha M.

VP of Rev Ops

Tango FAQs

Q. Who are the typical users of Tango?

Tango has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is Tango used for?

Tango Card has a Reward Link module for companies that allows users to send web links to recipients and give them various gift card brand options. The platform provides customization tools for reward links, and companies can add brand messages and colors to reward materials. The Reward Genius serves as the admin dashboard for users to send and track employee gift cards and research participants or customers. Provided as a Reward-as-a-Service (RaaS) software solution, Tango Card supports a gift card API, allowing users to power incentives on various third-party platforms and apps. It automates employee gifting for companies and expands the reward choice options for recipients. Users can also resend gift cards and receive reward reports, including order histories email delivery statistics. The Reward Genius dashboard allows users to order on-demand rewards and deliver worker incentives in bulk.


Q. What languages does Tango support?

Tango supports the following languages:
English, Spanish


Q. Does Tango offer an API?

No, Tango does not have an API available.


Q. What level of support does Tango offer?

Tango offers the following support options:
Chat

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