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QuickBooks Time Logo

Time Tracking App for Simple and Accurate Payroll

QuickBooks Time Reviews

Overall rating

4.7

/5

6.9K

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.09/10

Reviews by rating

Suggested alternatives

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Pros and cons

Very simple to access, no redirecting to other pages I think everyone can be capable to use it. I like the reporting and ability to download the data, the TSheets is clean is smart.
Customer service is excellent, good help line, they meet our needs at the office. my self would recommend my friends and family to try on this platform.
The customer service is superb, tailoring tutorials to your needs. I've talked to several different customer service onboarding specialists and they all were great.
Since I have to complain, I would say that some of the windows and sub windows scroll in odd ways and are sometimes difficult to scroll through.
The time off notification confused the users sometimes, when the admin changes the time off info, it should not send the notification to user, the user will get confused when did I do that.
Having to manually add payroll mapping each time a new employee is added seems ridiculous - this should be more seemless as it syncs with QuickBooks.
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6,912 reviews

Recommended

LM
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Loura M.

Office Admin

Accounting, 51-200 employees

Review source

Overall Rating

Quickbooks Time is Very Easy!

Reviewed 6 months ago

Transcript

Loura M.: My name is Loura. I am an office administrator at U.S. Lawns. My rating for QuickBooks Time would be a five out of five. It works very well, as far as when someone is on the road. They can just stop with one client and then pick up with another while they're on the road. I can do geo-searching so that I can see where they are. So, overall, I would completely recommend QuickBooks Time. It was actually the first one that was implemented because we used QuickBooks for the accounting, so it was actually the first thing that we ever used. We chose QuickBooks was because of how easy it was for it to sync. We use several different groups of software, and QuickBooks basically syncs with everything. So it's just very easy to be within one software and be able to see what's going on with our books, using the [inaudible 00:00:57] software. Extremely easy to integrate, immediately. Simple as logging in and just everything just imports, so it's very easy. The only advice that I could possibly give to someone who is new to QuickBooks is, there's just a wealth of information, so you can just take a class that's available within the software. And it'll teach you everything you need to know. It's just very easy to learn. It's very intuitive. So it doesn't take a lot, if you're new to it, to learn it.

EH
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Erika H.

Vice President

Consumer Services, 11-50 employees

Review source

Overall Rating

T-sheets Rocks It Again

Reviewed 4 years ago

Transcript

Erika H.: Hi, I'm Erika, and I'm vice president in the cleaning and restoration industry. And I give TSheets a five out of five. Before we switched over to TSheets, we were using a manual time clock, originally, a punch time clock. And then we switched over to just handwritten sheets. We decided that wasn't a great fit for our company. And we started looking at different options. One of the options was Open Time Clock. Another was ADP Time-Tracking. And then, of course, TSheets. So, we finally decided to switch to TSheets because of the simplicity of the program and the ability to job cost for our bigger jobs in our industry. It made our time tracking a little bit more streamlined and helped us with our costs. So, TSheets was so easy to onboard and it integrated very smoothly. There's even an integration with ADP. So, all we have to do is export straight to ADP, and it automatically enters our hours for each employee. And the customer service aspect of the onboarding, easy. They took us from start to finish within an hour, I'd even say. When you're looking at switching to a new time tracking, I would highly recommend getting on with TSheets and just having a chat with one of their customer service reps. Their gurus are awesome. They can answer every question you have. If they don't have an answer, they will find it immediately and they will keep on with you through it. I can't recommend a better product for being able to track time and save money, by tracking it way more efficiently than TSheets has done for our company.

KR
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Katie R.

Design, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best Time Tracker I've Used!

Reviewed a month ago

Overall, QuickBooks Time makes it easy to track employee hours and manage time with its straightforward app. It works well with QuickBooks to simplify payroll and invoicing, which saves a lot of time. However, the cost might be a bit high for smaller businesses.

Pros

Its seamless integration with QuickBooks helps streamline payroll and invoicing, saving valuable administrative time.

Cons

One con of QuickBooks Time is that it can be a bit pricey compared to other time-tracking tools, especially for a smaller business like mine.

lg
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latosha g.

Mental Health Care, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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recruiter

Reviewed 2 months ago

excellent 10/10 for companies to use big or small

Pros

very simple to use easy to navigate and understanble

Cons

nothing much everything was pretty good with product would recommend

KD
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KateLynne D.

Higher Education, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QuickBooks Time

Reviewed 2 months ago

Very easy to use and extremely beneficial

Pros

Very user friendly and makes everything better organized and more efficient

Cons

I liked the layout of the software the least.

LD
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Lisa D.

Accounting, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Why does Intuit have to make a great thing just ok?

Reviewed 2 months ago

It is a must have for my clients that use QB Online. It was better, now it is fine but not as good.

Pros

It integrates with QBOnline and QB Desktop.

Cons

It was better when it was TSheets. The new interface is clunky compared to the TSheets platform.

SM
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Sydney M.

Construction, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Quickbooks Time Review

Reviewed 2 months ago

Our experience with Quickbooks Time has been great! It helps us keep each employee's time sheet organized and allows us to edit it when there's been a mistake.

Pros

Being able to add notes to the employee's time sheet so they can see when they were off for an appointment or PTO is very helpful to avoid any confusion.

Cons

There's nothing I dislike about Quickbooks Time.

WK
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Wesley K.

Chemicals, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very helpful

Reviewed 2 months ago

The application makes it easy to get through my day to day task

Pros

Simple and easy to use on a daily level in work

Cons

N/a nothing to say bad about this service.

WB
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Walker B.

Mental Health Care, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pro time tracking

Reviewed 2 months ago
Pros

Quickbooks time is simple to use, tracks employee time like a pro

Cons

It has always accurately tracked time and expenses of all the employees.

CN
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Carmen N.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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VP of Finance

Reviewed 2 months ago
Pros

Quickbook is very easy to use even for non accountant.

Cons

Some of the functionalities are not there comparing to Oracle

SK
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SIBIN K.

Civil Engineering, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Outstanding Customer service, QuickBook Time is simply Awesome

Reviewed 4 months ago

I am very much satisfied using QuickBook Time for my institution. It saves lots of time while sending solicitations to clients, simpler for me (the Proprietor) to see what my representatives are chipping away at and when, in addition to my workers love it since it's more straightforward for them as well.

Pros

The quality and accuracy along with seamless integration to QuickBooks Online is really helpful and any employer would like this for sure. Really good for job costing and helping employees track their time during work

Cons

Automation is highly essential especially when it comes to manually add finance planning each time another representative is added appears to be crazy - this ought to be more seemless as it synchronizes with QuickBooks.

MW
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Molly W.

Consumer Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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QuickBooks Time Tracking

Reviewed 5 months ago

For the price and if you need to only track employee time - this is a great product.

Pros

Being able to see where employees are in real time. Links to QBO Payroll and QBO invoicing

Cons

Lack of being able to customize. Limited features

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mbuso n.

Consumer Goods, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Efficient and user friendly

Reviewed 7 months ago

Overall, my encounter with QuickBooks Online has been highly favorable. The pricing is equitable. The system boasts remarkable capabilities, ensuring our financial affairs remain well-organized.

Pros

Affordability and user-friendliness are key factors. QuickBooks offers comprehensive features essential for our small business operations, and its cost is lower compared to competitors, even when considering just payroll functionalities.

Cons

We encounter numerous unused features that clutter our navigation experience within the program, causing inconvenience and hindering smooth operation.

AA
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Adeel A.

Retail, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review of QuickBooks Time

Reviewed a year ago

The best among all is QuickBooks Time and very satisifed with the services.

Pros

Utilizing QuickBooks Time is a fantastic program. for workers and seamlessly integrates with payroll. With the help of this software, we no longer need to manually update timesheets on paper or in Excel, which had a significant margin of error. Our team can now track time in real time, down to the second, and to any department or cost code they require with QuickBooks Time.

Cons

Although occasionally some features are not easily accessible, QuickBooks Time customer service is slow to respond.

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Jessica R.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An effective tool for time tracking that improves productivity

Reviewed a year ago

We can keep tabs on how much time is spent on each project thanks to its many useful features. Our team members are now more time-efficient as a result of this. With the data gleaned through analytics and reports, you can make educated choices about how to maximize efficiency and cut down on downtime.

Pros

QuickBooks Time was the perfect solution since it gave us visibility into how much time and effort was spent on each assignment. It keeps everyone on the team on schedule and gives them data they can use to make decisions about the project. Past project QuickBooks Time reports have helped us plan ahead and deliver on management's goals.

Cons

It's a lot to take in at first, but things settle down to a reasonable level after a while. The mobile app doesn't look as robust as the desktop version, suggesting it could use an update. There is nothing else about QuickBooks Time that I dislike.

SJ
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Shahmir J.

Higher Education, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An excellent tool for scheduling and tracking

Reviewed a year ago

Tracking of hours should be more clear, rest all is fine.

Pros

Being a senior researcher, I have to keep a track of my projects and their deadlines. QuickBooks provides me with all the details and services I am looking for. Moreover, their Customer service is excellent. I strongly recommend all the people involved in scheduling, monitoring and payroll management to try this platform. Surely, you wont be disappointed.

Cons

Monthly Subscriptions. There should be an option of lifetime subscription.

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Timothy E.

Transportation/Trucking/Railroad, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Not perfect, but perfect for my small business

Reviewed a year ago

It’s easy to use, you can add it to your mobile phone so every employees has access to the time clock and calendar and whatever features you give them access to. Very user friendly

Pros

Easy to use, from scheduling to the time clock and keeping track of your employees it’s all in one program.

Cons

That you have to pay per user, I prefer a package deal so I don’t always have to go in and edit my active users. Paying a different price every time I hire or lose an employee can get irritating but Qb keeps track of it so it’s not as bad as it could be.

LM
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Lingraj M.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Quick & Easy to use platform or multiple aspects

Reviewed 2 years ago

my overall experience with Quickbooks is fabulous as it served as my assistant in record keeping and accountability, It was quick and easy to operate and extract required data whenever necessary through drag and drop features.

Pros

Its books and ledger segregation feature is unique as compared to similar platforms like Zohobooks and Freshbooks

Cons

A few of the processes like adding a new asset type take time to add to the primary library.Beneficiary account details are sometimes difficult to track as the sorting feature is not available.

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Efezino U.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Helpful

Reviewed 2 years ago

Overall, while QuickBooks offers a range of benefits and features, it is important for organizations to carefully consider their specific needs and requirements before committing to the software.

Pros

QuickBooks is an excellent software product that has helped my business in many ways. The user-friendly interface and robust features make it easy to manage and track our finances, from invoicing and bill payment to generating reports and analyzing data. The integration with other tools, such as our bank account and credit card, makes it simple to keep our financial information up-to-date and accurate. Additionally, the customer support team is always helpful and responsive, which has been a huge asset for our business. Overall, I would highly recommend QuickBooks to any business looking for a comprehensive and effective financial management solution.

Cons

While QuickBooks is a popular and effective financial management tool, it does have some limitations and potential drawbacks. Some of the potential cons of using QuickBooks include:Cost: QuickBooks can be expensive, particularly for small businesses or organizations with limited budgets. The cost of the software, as well as any additional licenses or modules, can add up quickly.Complexity: QuickBooks is a comprehensive financial management tool that can be complex to set up and use, particularly for organizations that are not familiar with the software. This can be a barrier for some organizations, particularly those with limited IT resources.Integration: While QuickBooks integrates well with other financial tools and services, it may not be as compatible with non-financial systems and applications. This can make it difficult for organizations that use a mix of different software products to fully leverage the capabilities of QuickBooks.Customization: QuickBooks provides a wide range of features and tools, but it may not always be possible to customize the software to fit the unique needs of a particular organization. This can be a limitation for organizations that require specific features or functionality that are not available out-of-the-box.

KF
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Kara F.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Extremely Disappointed

Reviewed 2 years ago

The experience with QB Time has been so disheartening. I was really hoping the largest hurdle with this software was ensuring the team did not have to do double work between our event/ inventory software where we schedule our labor and the actual time tracking of those setting up and breaking down. It has so many tools that would be great to use IF you can actually get to a point where the software is set up and you know how to use it. I have called countless times and spoken with the customer service team who can only assist "so much" and have also circled back to the sales team only to have voicemails and emails left unanswered. This has been such a disappointing experience resulting in my team watching you tube videos as a last ditch effort to learn the software BEFORE we cancel it altogether and find another software that actually has their world together enough to accommodate the paying customer.

Pros

This software offers so many benefits- - Connects with our inventory software which outlines each job/ event- Offers online clock in and out - Offers real time updates - Provides reporting for labor used during that pay period so labor coordinator can approve payroll quickly - Integrates with Quickbooks Online for easy processing of payroll - Allows for perimeters to be set when clocking in and out along with GPS tracking - Auto clock out when physically outside of the area of the job

Cons

No integration - meaning after you sign up, you are left to figure out how to set up the software and then work with customer service team on any questions. There is no middle set to ensure you know how to use the software, let alone ensure you have it set up correctly.

AS
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Aninda S.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Awesome HR Management Application

Reviewed 2 years ago

It was great and effective all through. However we didn't continue it further because of the hefty cost we incurred.

Pros

This is a full fledged HR Management Application covering end-to-end features. Using this app empowered HR department to be more effective and our employees/users got their work/service done at breeze with speed!

Cons

The price is a bit on the higher side and it gives you a burn if you've 500+ users using this application, which is what happened in our case. We have 600+ users using this.

GC
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Gennyfer C.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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QuickBooks Time (formerly TSheets) Is a Must Have

Reviewed 3 years ago

QuickBooks TIme makes my payrolls, job costing, and reports so much more accurate, efficient, and expedient. The time I save pays for the software over and over again. Not to mention, the customer service is stellar!!! Each and every time I have had to contact a representative for any reason, they have been some of the most friendly, helpful, and knowledgeable customer service reps I have ever encountered with any company or product, ever. I cannot say enough good things about QuickBooks Time!

Pros

In the construction industry, you don't always have employees reporting to the office each day, they report directly to the job site. This makes it difficult at times, to know that they are actually reporting on time, this program eliminates any question of employee integrity regarding stolen time. It is also difficult to keep track of how much time is spent on each job, making the accuracy of job costing a problem. This software solves ALL of those issues. With GPS tracking, you can easily see that the employee was on site at the time that they clocked in. Also, rather than just being "on the clock", the software allows the employees to clock in specifically to the job that they are on and switch jobs mid-day if they go to multiple job sites, making job costing a breeze. This is so important in the construction industry!

Cons

The one and only feature I feel needs improvement is the tracking of mileage pay. It would be nice if the software could use its integrated GPS to track the number of miles between job sites in one day and translate that to a dollar amount of mileage pay due to the employee for the day. But, the amount of time the program saves me otherwise definitely off-sets the time I spend calculating mileage pay. So overall, it really is no big deal.

TA
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Tom A.

Electrical/Electronic Manufacturing, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Price Increase???

Reviewed 5 years ago

In the beginning it was good. It did what we needed and the service was great. Then they got rid of their great service staff and increased their prices by double and it got more glitchy over time, not better. Too bad. lots of potential here. And for such a big company like Intuit to purchase TSheets and then cut back on quality and service and increase prices seems like an indication of their business practices. shame :(

Pros

At the beginning we had an account manager who was super helpful and did everything she could to get the software to how we needed it. We like how it works with QB and it has the functions we needed.

Cons

It would randomly clock employees out for no reason. When an employee would clock out, sometimes it would keep them clocked in. We had an amazing account manager, then with no heads up, i emailed her one day and got a returned email. I called them and they told me she no longer works for the company. I asked who my new account manager was and they said they no longer provide one and that i have to go through their chat system. It made troubleshooting and customizing impossible. We got an email the other day stating that they are increasing their prices by double. We were paying a $20 base fee and $5 per user. Now its going to be $30 base fee and $10 per user. WTH! Its barley worth the $5 per user. You also have to pay extra for a lot of the add ons. This is why we're leaving this system. It feels like once they have you hooked, they keep adding costs. That or they are going to dissolve TSheets and integrate something into QB then charge a premium. That sounds more like something they'd do.

ME
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Melody E.

Mental Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to track & submit hours worked! TSheets can even be used as a schedule!

Reviewed 5 years ago

This has been a great program that our business has used to track hours worked for payroll. We have multiple offices accross several counties and it's nice to have a central place that all of the hours are entered and available for HR to do payroll. Our company has also used this program as a schedule for our support staff and it's been very helpful to able to reference who is in what office so you know who to contact when you need to speak to a specific office.

Pros

TSheets has some flexibility in how you enter in your hours worked - they can be entered manually or by clocking in and out on the website. There is also a phone app for this program, so if you're on the go then this makes it easy to still track your hours or clock in/out. In addition, when you enter hours or clock in you have the ability to choose what "job" this was for. This is especially in tracking expenses for specific projects, jobs or offices. In addition, TSheets has a Schedule function. You are able to enter a schedule for all employees using the program and can specify what "job" the time is used for on the schedule.

Cons

When I use TSheets, I open up the website and just leave the browser up sometimes for weeks at a time. The only issue I've found is that when I do that, the schedule and/or time entries do not update to the next week automatically. It has to be done manually as it will continue to show the original week until "told" to change. It does work fine if you log out though. This is a specific problem for if you leave the browser open. This isn't really a big deal - it's easy enough to either click to the next week or just log out & log back in. It just surprised me though that it didn't auto-update when the week changed.

CR
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Carolyn R.

Individual & Family Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Customer Service

Reviewed 5 years ago

Tsheets has helped me speed up my payroll process (down to about 5 minutes to double check and submit payroll). We use Tsheets project reports to track progress on each job, and invoicing is simple using either Quickbooks or the project reports. Adding Unpaid Time Off to the Scheduling feature has allowed us to retire our shared company google calendar, which we were outgrowing.

Pros

Besides the speedy and thorough customer service (thank you BD1 et al), I love the fact that Tsheets integrates with Quickbooks desktop. We use the data for both payroll and invoicing, which saves us hours each week. We also just started using Tsheets for scheduling, eliminating yet another piece of software needed.

Cons

The top item on my wish list is for Tsheets to sync with google calendar quickly. Other than that, there are a few minor features I'm hoping Tsheets will add, such as the ability for a manager to approve a single shift instead of an entire day, which will be great for companies with employees that work for multiple clients.

JH
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Joanne H.

Accounting, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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T Sheets is awesome

Reviewed 5 years ago
Pros

I love the easy of access the most. I can access from anywhere. I can assist clients when I'm out and about, I don't have to be stuck in the office all day. Job cost made easy. Reports are fabulous. Your Support staff are all great. Customer service rep helped me today and of course once again,

Cons

um, Hmm. I'll have to get back to you on this one.

cg
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clelland g.

Education Management, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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These ratings I've read are a joke

Reviewed 5 years ago

Someone must be married to the owner of Quickbooks or slid a bunch of cash to them to get promoted by quickbooks the way they do... Thats some serious business love QB gave TSheets. And Honestly, it's made TSheets lame compared to many other competitors with great models.

Pros

Basic Simplistic easy to understand Probably the BEST customer support I've come across. As much as I complain... they've got seriously good customer support.

Cons

Not all jobs are customer based... So, this software is limited right off the bat from any complexity.. you'll have to work around and make it work and fit your needs time sheet editing - It is aweful to just see time worked... maybe when review timesheets... you want to see what was scheduled... late clockins, incomplete shifts, skipped lunch breaks... kinda big deal NO HR DATA- As I said, nothing to track employee issues. Your poor employee performance won't have much info here for you to keep track of. Not an easy way to break a shift because your employee was too lazy to c/in and out No auto stop for shifts- one employee had 4 days until the shift stopped recording time... I wanted to see how long it would keep creating shifts.. 180 hrs and it finally stopped (and I think I accidently closed the shift) Time sheet closure... Broken... not smooth... so many other time sheet companies do this better. No Employee shift exchange mechanism No- Shifts by job not by customer No- Shifts by location or job site Employee reports and to do list ADD - ONS... those are silly. Have the functionality or don't. Add-ons seem like it'll be a charging mechanism... like QB does... so... You can see the coming of "SUBSCRIPTION" based things ... and get nickel and dimed later. Just like QB.