getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ADP Workforce Now Logo

Cloud-based human capital management (HCM) suite

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

ADP Workforce Now - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

ADP Workforce Now overview

Verified reviewer profile picture

Based on 7136 verified user reviews

What is ADP Workforce Now?

ADP Workforce Now is a payroll solution offering key features such as direct deposit, payroll management, payroll reporting, W-2 preparation, time tracking, and tax compliance, among others.

Who uses ADP Workforce Now?

Reviews for ADP Workforce Now come from a wide variety of industries, including hospital & health care (6% of reviewers), computer software (5%), and non-profit organization management (4%). The most frequent use case for ADP Workforce Now cited by reviewers is payroll (61% of reviewers).

What do users say about ADP Workforce Now pricing?

Some reviewers feel ADP Workforce Now offers good value due to scalable modules and bundled discounts, and they appreciate occasional promotional rates. However, users report unclear pricing, frequent extra charges, and frustration with hidden fees and annual increases.

What are the most popular integrations for ADP Workforce Now?

The ADP Workforce Now integration most frequently cited by reviewers is Microsoft Outlook, an email management product rated 4.7 out of 5 for its integration with ADP Workforce Now.

Starting price

Alternatives

with better value for money


Pros & Cons

Tax Information

Payroll

Integrations

Frequent password frustrations

Slow and laggy performance

Confusing and restrictive login process

ADP Workforce Now’s user interface

Ease of use rating:

ADP Workforce Now pros, cons and reviews insights

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(201)
3-4(2,790)
5(4,145)

What do users say about ADP Workforce Now?

ADP Workforce Now is a payroll solution offering key features such as direct deposit, payroll management, payroll reporting, W-2 preparation, time tracking, and tax compliance, among others.

Select to learn more


Who uses ADP Workforce Now?

Based on 7,136 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Computer Software
Nonprofit Organization Management
Retail
Others

Use cases

Payroll
Direct Deposit Payroll
Human Resources
Online Payroll
Employee Vacation & PTO Tracking

ADP Workforce Now's key features

GetApp's analysis of 678 verified user reviews collected between July 2021 and January 2025 identifies ADP Workforce Now's most critical features and summarizes user sentiment about those features.

Direct deposit

Reviewers appreciate ADP Workforce Now's Direct Deposit feature for its ease of use and control. They report being able to make instant changes without HR intervention and split deposits into multiple accounts. Users find it convenient for timely payments and avoiding paper checks. They highlight the secure setup via email links and the ability to access deposits through both the mobile app and website. They also value the clear breakdown of pay, deductions, and taxes, ensuring accurate and timely salary deposits. Of the 223 ADP Workforce Now users who gave detailed accounts of their use of Direct Deposit, 97% rated this feature as important or highly important.

See related user reviews

“Being able to make instant and direct changes to your direct deposit is one of the best features. You ar win control of your direct deposit. No more goin through HR to make changes. You can even split the direct deposit between 3 different accounts in any way you want. ”
DE

David E.

Cook

“Direct deposit is important because it allows the user to easily have money transferred into ones bank account without having to worry about it or having to set a reminder so that the task is not forgotten. ”
RS

Renata S.

Science Teacher


Payroll management

Users report that ADP Workforce Now's Payroll Management allows for efficient tracking of employee hours, wages, and deductions. They appreciate the ability to access pay stubs, W-2 forms, and other payroll-related documents easily. Reviewers find the automated tax deductions and the ability to manage payroll for multiple clients across different states particularly valuable. They also mention the intuitive interface and detailed reports that help in managing payroll accurately and ensuring timely payments. Of the 215 ADP Workforce Now users who gave detailed accounts of their use of Payroll Management, 95% rated this feature as important or highly important.

See related user reviews

“It has great features and graphs for tracking your paycheck and what percentages are going where. You can also easily search back to past paychecks and W2s.”
KM

Karen M.

Associate Editor

“You have the opportunity to have your check stubs available to use anytime or view as well as W2 information you also can check your paycheck hours and pay amount I love it!”
NC

Nataishe C.

Customer care III


Payroll reporting

Reviewers indicate that ADP Workforce Now's Payroll Reporting is essential for tracking earnings, deductions, and tax information. They appreciate the ability to generate various reports, including weekly, monthly, and annual summaries. Users find the graphical representations and detailed breakdowns helpful for budgeting and audits. They also value the ease of accessing and printing reports, which simplifies payroll management and ensures compliance with tax regulations. Of the 166 ADP Workforce Now users who gave detailed accounts of their use of Payroll Reporting, 91% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“Payroll Reporting allows me to do payroll for all of my employees as well as have a recorded reporting of everything.”
FT

Frankie T.

Dispatch

“The most used feature set of this Software is reporting as automatically it generated different reports for you which very helpful in maintaining your tax information, income to tax ratio etc. Also it help us keep track of different reports on monthly basis such as salary slips and tax slips.”
Verified reviewer profile picture

Hussain S.

MTS3


W-2 preparation

Users appreciate ADP Workforce Now's W-2 Preparation for its automation and timely availability. They report being able to access and download W-2 forms directly from the app, which simplifies tax filing. Reviewers find the notifications about W-2 readiness helpful and value the ability to make changes and print forms as needed. They also mention that this capability saves time and reduces the stress of manual W-2 preparation. Of the 166 ADP Workforce Now users who gave detailed accounts of their use of W-2 Preparation, 90% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“ADP workforce, through its cloud-based platform has been very crucial in automating much of the time-consuming work and resources need in my company for managing W-2 processing. ”
Verified reviewer profile picture

ThankGod J.

Chief marketing officer

“This made doing my taxes so much easier I just opened my app and got my W2 right from the menu instead of having to wait for it to come in the mail or wait to get it from my employer.”
KH

Kristin H.

General manager


Time tracking

Reviewers find ADP Workforce Now's Time Tracking feature critical for managing employee hours and ensuring accurate payroll. They appreciate the ease of clocking in and out, tracking overtime, and managing PTO. Users report that the system allows for manual adjustments and provides clear breakdowns of hours worked. They also value the ability to generate reports for job costing and the convenience of having all time-related information in one place. Of the 136 ADP Workforce Now users who gave detailed accounts of their use of Time Tracking, 90% rated this feature as important or highly important.

Verified reviewer profile picture

See related user reviews

“For hourly workings, time tracking is critical. We use this to correlate hours worked with efficiency of team members. Easy to make sure associates are taking breaks that are legally required and lunch breaks, tracking overtime, and part-time vs. full-time.”
Verified reviewer profile picture

Amanda L.

Financial Advisor

“I have used ADP for time tracking in my last 3 jobs and it is the most user friendly for clocking in & out, keeping track of hours and scheduled hours vs work hours”
HF

Hannah F.

Scheduling Coordinator


Tax compliance

Users highlight ADP Workforce Now's Tax Compliance for its accuracy and ease of use. They appreciate the automatic calculation and deduction of taxes, as well as the timely submission of employer tax forms. Reviewers find the alerts for tax law changes and the ability to manage tax information for multiple states particularly helpful. They also value the detailed tax statements and the integration of tax compliance into the payroll system, which saves time and ensures adherence to regulations. Of the 147 ADP Workforce Now users who gave detailed accounts of their use of Tax Compliance, 85% rated this feature as important or highly important.

See related user reviews

“Tax compliance gives us all the tools we need to be on top of the latest changes so we are in compliance with quarterly and annual filings. I love the alerts Probided for sudden changes to the tax laws ”
JJ

Julie J.

Payroll administator

“With not having a payroll module we had to rely on a payroll calculator through the CRA site. ADP automatically calculates the employee tax deductions and the employer's portion and remits the amounts to CRA saving us time in calculating and paying amounts. At year end it will also produce the T4 summary in addition to the T4 slips.”
JV

Jean V.

Financial Coordinator


All ADP Workforce Now features

Features rating:

ACA reporting
Performance review management
Data security
Online benefits enrollment
Employee time tracking
Candidate tracking
Benefits dashboard
Clock in/out
Employee portal
Timesheet management
Self service portal
Attendance tracking
Application management
Employee self service
Job posting
Time off management
Activity dashboard
Sick leave tracking
Vacation/Leave tracking
Real-Time reporting
Leave tracking
Candidate profiles
Employee database
Employee profiles
HR management
Document management
Individual development plans
Benefits management
Workflow management
Access controls/permissions
Time off requests
Compensation management
Reporting/Analytics
Goal setting/tracking
Electronic forms
Employee management
Onboarding
Employee scheduling
Competency management
Dashboard
HIPAA compliant
Customizable reports
Attendance management
Background screening
401(k) tracking
Task management
Employee onboarding
Mobile app
Peer appraisals
Performance metrics
Self assessment
Alerts/Notifications
Weighted performance measures
Performance management
Labor forecasting
Applicant tracking
Reminders
Check printing
360 degree feedback
Skills tracking
Team management
Automated scheduling
Review cycle tracking
Compliance management
API
Reporting & statistics
Approval process control
Contractor management
Wage garnishment
Recruitment management
Variable workforce
Training management
Learning & development
Customizable templates
Multi-State
Succession planning
Tax filing
Third-Party integrations
Multi-Country
Budget management
Web-based deployment
Accounting
Workforce management
Tax management
Candidate sourcing
Talent management
Career development
Compensation plan modeling
Real-Time analytics
For accountants
For small businesses
Job board
Performance appraisal
Job management
Orientation workflow management
Organizational charting
Market data analysis

ADP Workforce Now awards

ADP Workforce Now alternatives

ADP Workforce Now logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Deel logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Rippling logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Paylocity logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

ADP Workforce Now integrations (278)

Integrations rated by users

We looked at 7,136 user reviews to identify which products are mentioned as ADP Workforce Now integrations and how users feel about them.

Connecteam logo
Connecteam

Integration rating: 4.0 (2)

Connecteam is our timekeeping app - integration with Connecteam was crucial because it's our home for our employees' hours. Exporting hours to ADP is simple and easy.

We integrate connecteam timesheets with ADP payroll system to alevate invoicing and coaches self-reporting their hours.

EK

Emma K.

Office Manager

1/2
Litmos logo
Litmos

Integration rating: 3.0 (1)

Training is a necessary and integral part of business. Litmos was useful in some instances, but we mostly used a third party training application that we used independently of ADP.

AJ

Austin J.

HR Data and Technology Manager

Integration rating: 4.0 (1)

Employee Engagement and Employee Lifecycle Surveys are much easier when you have the right data synced!

Verified reviewer profile picture

Jordan M.

HR Generalist

OrgChart logo
OrgChart

Integration rating: 5.0 (1)

We are required to use and maintain an org chart, and ADP's is clear and easy.

AJ

Austin J.

HR Data and Technology Manager

Sage Intacct logo
Sage Intacct

Integration rating: 5.0 (2)

Sapling logo
Sapling

Integration rating: 4.0 (1)

Salary.com logo
Salary.com

Integration rating: 2.0 (1)

DailyPay logo
DailyPay

Integration rating: 4.0 (1)

Time Tracker logo
Time Tracker

Integration rating: 5.0 (1)

Synerion logo
Synerion

Integration rating: 2.0 (1)

ADP Workforce Now customer support

What do users say about ADP Workforce Now customer support?

Customer support rating:

We analyzed 131 verified user reviews to identify positive and negative aspects of ADP Workforce Now customer support.

A few users highlight knowledgeable, friendly reps and responsive account managers who quickly resolve issues and provide helpful guidance.

Widely noted by reviewers, customer support is slow to respond, with long hold times and delays in resolving issues.

A large number of users report inconsistent support quality, often getting different answers from multiple reps for the same problem.

Widespread user sentiment points to difficulty reaching a knowledgeable representative and frequent transfers between departments.

Support options

Knowledge base
Chat
Email/help desk
Phone support
24/7 (live rep)
Faqs/forum

Training options

In person
Documentation
Live online
Webinars
Videos

To see what individual users say about ADP Workforce Now's customer support, check out the review snippets below.

“I like the one on one customer service you now offer so that I have on person to call for all my needs who can direct me to someone else if needed, but she can usually help me out with what I need and is knowledgeable about my company already.”

KB

Kristy B.

Payroll Specialist

“Their assigned client representatives do not have the depth of knowledge to solve customer issues, so you are routed to an overworked and under resourced call center, where you will sit on hold for at least 45 minutes. ”

KR

Kelly R.

Talent Acquisition Manager

“Many times, the wait for customer service is long and at times we've have gotten inexperienced reps and are not transferred to more qualified reps in a timely manner, delaying the resolution of the issue. ”

JB

Julie B.

Direct of Finance

ADP Workforce Now FAQs

Q. Who are the typical users of ADP Workforce Now?

ADP Workforce Now has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is ADP Workforce Now used for?

ADP Workforce Now is a cloud-based human capital management and talent management solution for midsized businesses that features human resources, payroll, benefits, talent management, time and labor management, and HR analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Workforce Now integrates with third-party HR and business applications through convenient APIs and the ADP Marketplace. ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service. ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions.


Q. What are the benefits of using ADP Workforce Now?

  • It is a self-service tool that provides access to W2s, timecards, paychecks, onboarding, benefits enrollment, and more.

  • Updates sync automatically to payroll, benefits and dozens of other systems.

  • ADP Workforce Now provides automated alerts.

  • It assists with payroll, HR, benefits, talent management, time & labor management, and compliance management.


  • Q. What languages does ADP Workforce Now support?

    ADP Workforce Now supports the following languages:
    English, French, Italian, Portuguese, Portuguese, Portuguese, Spanish


    Q. Does ADP Workforce Now support mobile devices?

    ADP Workforce Now supports the following devices:
    Android, iPad, iPhone


    Q. Does ADP Workforce Now offer an API?

    Yes, ADP Workforce Now has an API available for use.


    Q. What level of support does ADP Workforce Now offer?

    ADP Workforce Now offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

    Related categories