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CAKE POS Reviews - Page 6

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504 reviews

Recommended

AB
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Ashlie B.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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CAKE has been my favorite system that I've ever used and I love it the most.

Reviewed 7 years ago

CAKE is by far the easiest POS system I've used personally and I've worked with many.

Pros

I love the basic layout that makes it so simple to find different categories. It's very easy to learn, I picked it up in a day and haven't had any other issues with it. I like how easy it is to update in 5 minutes every morning, especially with our restaurant having changing specials every day. Closing out our cash every day is really easy, as well as changing employees time and taking different payments. This system just makes sense and each ticket has a way easier process, with 1 or 2 steps instead of 4 or 5

Cons

The only issue I have ever had was with our buttons on the screen being a little touchy but that has cleared up perfectly with a reset and a CAKE update.

Vendor response

Glad to hear CAKE makes it easy for you to run your restaurant Ashlie! We love building products with the hope that restaurant operators like you will be able to zip through processes like cashing out and tracking employee time.

JY
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Jon Y.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We have been using CAKE for over a year and a half and we love it.

Reviewed 7 years ago

By having CAKE we are able to use 7shifts for a discounted price. It is a gamechanger when coming to employee scheduling. It has saved me at least 2 hours per week when making my schedule.

Pros

I would say that the best thing about CAKE is that we have the ability to edit our POS system, pricing, item names, you name it from in house. No third party's to have to call and wait for a button to be added and then days to update in the system.

Cons

I do wish that I had more ability with the online ordering where I could edit an order when it comes to the POS. Sometimes customers request things and the proper up charges arent added.

Vendor response

CAKE is so glad to hear that our Point of Sale and 7Shifts integration is letting you get more done for less money. Your online ordering sounds like it isn't fully set up, we recommend using that great support to make sure you're set up with all the online ordering options you need! We pride ourselves on delivering great customer support in every situation. Thank you for choosing CAKE, and we're glad scheduling is a breeze!