Jonas Enterprise Reviews

Great flexibility once you learn how to use it! Put the effort in ahead of time and during setup, get the buy in from your staff and given a little time you will have a solid package that is able to be tailored to your business. We were able to eliminate separate data bases we were keeping on different platforms due to the limitations of our previous software package!

Report writer could be a little more robust but overall it is not difficult to get the information you need from the system

The primary issue with our last software was an inability to get good reporting and data from the system, especially for our multi-divisional operation. The report writer in Jonas is a very useful tool, and the financial drill-down capabilities are excellent. We also now have real-time job cost data, and more detailed P&Ls, which has helped our ability to manage construction work.

No software product is perfect. We've had to adapt a few of our internal processes to fit the way Jonas is made to operate, but nothing has come up that we haven't been able to work around. The Jonas trainers are also an excellent resource we've utilized to make the system work as best it can for us.

I actually find this software cumbersome to use and impossible to get technical support for when it doesn't work, which is often.

Total lack of support, total lack of interest in customers, after they get your money, total lack of anything remotely approaching interest when their product doesn't work properly, which is often.

The software handles WIP reporting very well. The subcontractor module provides good controls. The design of sales tax location codes provides good flexibility in sales tax reporting. The product has well-integrated applications. The F2 lookup ability in modules is consistently designed and very helpful.

1) I would like more standard reporting capabilities. Some reports need Report Generator reports to create. Others require DataMart. DataMart can obtain good results, but it is too complex for anyone but a programmer to design. Almost all contractors have to deal with reporting workers comp and sales taxes, so these reports should be part of a standard product and not need custom programming. 2) During conversion in 2008, it was difficult to fully convert existing data into Jonas and also tie everything to jobs. 3) Portions of the programming have fields with too few characters available. Examples are the Customer PO field in Job Cost and A/R, along with the part number field in inventory.

Very easy to use once you get trained. Navigation is simple as well.Everything is found by one click and made very user friendly.

Overall happy at this point. Nothing to cause concern or looking to change. As time goes on, I would imagine certain things may come up.

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Thank you for the review. We appreciate the acknowledgment of the decision to decentralize the inputting of data. We found that we did have some minor issues but it was the incorrect inputting of data that created the imbalance. We have reviewed this and according to other clients using the same modules, the Jonas job cost retention functionality balances and is sound, the data is trustworthy. Additionally, in regards to Jonas Software being a Canadian Company, we are actually worldwide and a majority of our clients are located in the US. Although our head office is located in Toronto, we are experienced in successfully dealing with our U.S. clients for over 20 years.

Lots of features and fairly easy to use. Customer support, when we've needed it, has be good and typically provided in a timely manner.

Old interface. 15 character limit on inventory items (and having to use alternate part numbers) needs to be fixed. Even the alternate part numbers are too small for many of our parts. Purchase order numbers, and cheque numbers are too short. New modules seem like add-ons to the base program, rather than a complete integrated solution. Inability to access some fields for custom reports. Some built in reports are poorly implemented.

Have always loved the support and ease of logging a support call. Staff is very knowledgeable!! Updates are easy to load. Jonas listens to clients needs for any changes that benefit the client.

I have nothing bad to say about Jonas. I have never had any thing to complain about with them. Everything is great!

The customer support whenever you have an issue, question or concern is outstanding, when you log a case they get back to you very quickly.

The system can be a little overwhelming if you do not have some training, but once you have been working with it for awhile (if you have worked with other accounting software) it is very user friendly at least for the general areas of each module. If you search in the tutorials Jonas is quite good at supplies assistance for most of the modules. Therefore I can not really find a con.

The bookmark feature where you can have multiple screens open simultaneously is so convenient. Jonas is willing to accept input on new ideas and feedback on current features to keep the product moving forward. Our network administrator thought the Jonas user conferences worthwhile and learned a lot at the seminars and networking sessions with other users.

MIS processes an extremely high volume of service calls every month. It has been a learning curve using the new Jonas dispatch/scheduler which is vastly different from the previous dispatch board. Customer service reps have been working with us since the upgrade in March. Plus we are working towards implementing Jonas eMobile in September which should go a long way towards streamling our cumbersome data entry processes.

Easy to get around for the most part. Search function works good but needs more detail. Easy to start a case.

Fixes seem harder than they should be and when I call in for help on a time sensitive matter the person helping doesn't seem to know what I am talking about.

Jonas is great because of just how much it can do. Payroll, billing, AR/AP, job costing, service dispatch - it's all-in-one.

It's much easier to use the arrow keys than the mouse to navigate in Jonas. I like using the arrow keys, but some users here would prefer to use the mouse.

Jonas software does a great job of integrating all aspects of our business into one software platform. They stay on top of updating the software to keep it on trend with what we need.

I wish there was a better system for training. When we have a new employee come on board it would be great if Jonas offered a better training tool for us to use.

Logical, intuitive software to work with and timely, accurate reports Actually able to be creative with Design your own report module.

I find that Help Docs search is not giving the desired outcome. I like better Video Tutorial Section.

What I like is that you can get the exact reports you want. The software is easy to use and understand. And I like it as it is structured and geared towards the construction business. The ability for Management to view and review daily standings, keep a track of many projects.

I believe the creation of a report can be a bit challenging, need more custom designs. That's all I have for now, the more I use the software I will see if there are any places where improvements may be needed.

Ease of use. The program is easy to navigate, fast and functional.

There are modules which you are forced into purchasing in order to upgrade the program although we have no plans to use them.

Overall the products are pretty accurate in processing data and generate financial reports, most of data can be downloaded in Excel for us to analyze.

The system should not allow unbalanced JEs to be posted, in addition, it should make it easy to run reports by Dep. IDs

That it has good Job Cost reporting features / E-Time Sheets / Direct Deposit / Work Orders that work very well. All modules work well.

Sometimes support takes a little to long. Some of the modules don't seem like they have been finished.

Once the setup is complete, the product is very easy to use. I also like the constant updating of the product.

The interfacing with other products such as Accubid is difficult, as well as the setup is a bit complicated.

There are many things you can do to track costs in this program. It is fairly easy to use once you know how to use it.

You can't leave very long descriptions, the help documents aren't very helpful to find how to do a specific function, you can't adjust things easily (you might need to do a couple things to fix one thing)

The reporting options are pretty much unlimited.

This software package is not very intuitive. Data entry is not centralized, and you are required to navigate through multiple areas of the software to enter information that could easily be centralized in one data entry point. We were sold on features that either do not exist or that we are now being told we should not implement. This software does not do automated workflows, which we were told...

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Always looking for integration in construction software, Jonas did well in that, And everything we did with all the modules flow smoothly.

Some of the older version caused some problems, but the updates were quick and support is good and responsive.

I like the Accounting part of this product, being able to drill down and see exactly where the information is coming from as well as being able to see who did what and on what terminal. I also like the reporting capabilities that Jonas offers. I also think that the customer support is outstanding! Thank you Jonas! You have a great team!

I think that the contracts have been probably the weakest link for me. I would like to see more discussions on the service contracts. It would be nice to have more than one session offered at the conference on Service Contracts. We are still relatively new with this software (April 2013) so I am still learning.

Jonas is a great multi-faceted ERP. It covers all your accounting needs and takes risk in developing innovative solutions to our needs. There is a modern dispatch scheduler that allows you to manage your technicians, eMobile that allows techs to work paperless and provide immediate results. Among a few.

I have no complaints. I would add though that when deploying new products that more release information should be included with standard procedures.

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