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SimpleWorks Logo

Cloud-based all-in-one marketing platform

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SimpleWorks - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

SimpleWorks overview

What is SimpleWorks?

SimpleCRM is an AI-enabled CRM solution for midsize to large businesses in the Asia Pacific region. The solution supports a portfolio of products that cater to various business requirements such as accounting, CRM, marketing, and more.

It includes an omnichannel support center system, an omnichannel lead management system, marketing automation, sales mobile app, and a smart AI chatbot to carry out customer-centric operations. It is compatible with major technology stacks and cloud providers like AWS, Azure, Redshift, and Google Cloud.

Starting price

30per user /
per year

Alternatives

with better value for money

SimpleWorks’s user interface

Ease of use rating:

SimpleWorks reviews

Overall rating

4.5

/5

15

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.67/10
Rating distribution

5

4

3

2

1

9

4

2

0

0

Who uses SimpleWorks?

Based on 15 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Real Estate
Financial Services
Banking
Others

Use cases

CRM
Sales Tracking

SimpleWorks's key features

Most critical features, based on insights from SimpleWorks users:

A/B testing
Access controls/permissions
Activity dashboard
Activity/News feed
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Appointment scheduling
Approval process control

All SimpleWorks features

Features rating:

A/B testing
Access controls/permissions
Activity dashboard
Activity/News feed
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Appointment scheduling
Approval process control
Archiving & retention
Assignment management
Audit management
Audit trail
Automated responses
Automated scheduling
Autoresponders
Behavior analytics
Business process automation
Business process control
Calendar management
Calendar/Reminder system
Calendar sync
Call logging
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Campaign segmentation
Canned responses
Case management
Channel management
Chatbot
Chat/Messaging
Chat Transcript
Churn management
Click tracking
Client management
Code-free development
Collaboration tools
Commenting/Notes
Commission management
Communication management
Compliance management
Configurable workflow
Contact database
Contact management
Content creation
Content management
Contextual guidance
Conversion tracking
Corrective and preventive actions (capa)
CRM
Customer complaint tracking
Customer database
Customer experience management
Customer history
Customer journey mapping
Customer segmentation
Customer Service Analytics
Customer surveys
Customizable branding
Customizable ctas
Customizable dashboard
Customizable fields
Customizable forms
Customizable questions
Customizable reports
Customizable templates
Customization
Dashboard
Dashboard creation
Data analysis tools
Data connectors
Data import/export
Data synchronization
Data visualization
Document management
Document storage
Drag & drop
Drip campaigns
Dynamic content
Email campaign management
Email Distribution
Email management
Email marketing
Email reminders
Email templates
Email tracking
Engagement tracking
Event marketing
Event triggered actions
Feedback management
File sharing
Forecasting
For financial institutions
For insurance industry
Forms automation
Forms management
For sales teams/organizations
GDPR compliance
Goal setting/tracking
Graphical workflow editor
Image library
Insurance management
Intent recognition
Interaction tracking
Internal chat integration
Issue management
Issue tracking
Kanban board
Knowledge base management
Knowledge management
Landing pages/web forms
Lead capture
Leaderboards
Lead generation
Lead management
Lead nurturing
Lead qualification
Lead scoring
List management
Live chat
Marketing automation
Marketing reports
Mass texting
Message personalization
Mobile access
Mobile app
Mobile optimization
Mobile survey
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel data collection
Multi-Channel distribution
Multi-Channel management
Multi-Channel marketing
Multi-Language
Multiple data sources
Multiple user accounts
Natural language processing
Natural language search
Negative feedback management
No-Code
NPS survey structure
Opportunity management
Performance management
Performance metrics
Personalization
Pipeline management
Pre-Configured bot
Predictive analytics
Preview functionality
Prioritization
Process change tracking
Process modeling & designing
Process/Workflow automation
Product catalog
Progress tracking
Prospecting tools
Quality assurance
Question branching
Quotes/Estimates
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Referral tracking
Relationship Tracking
Reminders
Reporting/Analytics
Reporting & statistics
Response management
Revenue management
ROI tracking
Role-Based permissions
Routing

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SimpleWorks pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

30

/user

Per year

Sales Edition

30

/user

Per year

Professional Edition

50

Enterprise Edition

70

User opinions about SimpleWorks price and value

Value for money rating:

SimpleWorks support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Phone Support
Email/Help Desk
FAQs/Forum

Training options

In Person
Documentation
Live Online
Webinars
Videos

SimpleWorks FAQs

Q. Who are the typical users of SimpleWorks?

SimpleWorks has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

These products have better value for money


Q. Does SimpleWorks support mobile devices?

SimpleWorks supports the following devices:
iPad, Android, iPhone


Q. What level of support does SimpleWorks offer?

SimpleWorks offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, FAQs/Forum

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