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Really Simple Systems CRM Pricing, Features, Reviews and Alternatives

Really Simple Systems CRM product overview

Price starts from

14

/user

Per month

What is Really Simple Systems CRM?

Really Simple Systems is the easy to use cloud CRM system that's designed for growing teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Key benefits of using Really Simple Systems CRM

Really Simple Systems is so easy to use you'll have your team up and running in minutes. If you do need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, short tutorial videos, in-product help drawers and a programme of live webinars.

Quickly find your contacts and interations
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Create easy team collaboration
Manage your performance with powerful reporting

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
Chat

Training options

Webinars
Live Online
Videos
Documentation

Really Simple Systems CRM pricing information

Value for money

4.5

/5

364

Starting from

14

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Really Simple Systems CRM features

Functionality

4.2

/5

364

Total features

127

19 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
API
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing

Really Simple Systems CRM users reviews

Overall Rating

4.4

/5

364

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.6/10
Rating distribution

5

4

3

2

1

201

134

24

5

0

Pros
The service from RSS has been outstanding and they help to provide solutions and alternatives quickly and as best as they can.

CD

Charlie D.

I have really enjoyed using RSS for my day to day administration and for quoting purposes. It is an effective platform with lots of good features and work arounds.
AvatarImg

Marie W.

The software is so easy to use which has made embedding it into our operational practices an easy task. The ability to link accounts has proved very useful too.

AS

Abby S.

Cons
It's annoying whem the system times out without warning and you can lose your work. The interface feels a little "old" but really that's just nit picking.

CW

Chris W.

This however makes it very difficult for anybody but me to understand where we are with each customer in our sales and follow up cycle. I always struggle to maintain order with this.
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Carl W.

Some of the terms used to describe the different sections of data are confusing and require getting used to. The short amount of time before you are logged out again.

HL

Hannah L.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cost effective CRM for small business

Reviewed 4 years ago

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Pros

Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the...

Cons

Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Vendor response

Thanks for the review Chris! FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear. Regards

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use and implement

Reviewed 2 months ago

I am currently working towards switching to Really Simple Systems CRM after a very successful trial. Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient.

Pros

This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up.

Cons

Time will tell but at the moment it looks good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Reliable CRM system

Reviewed 2 months ago

In the early days customer support in setting up was fantastic. Because it was so personal and speedy and effective I've not had to check in with customer support for years. That was a great customer investment from RSS and has insured I've remained a loyal and low-maintenance customer.

Pros

I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having individual files for each client is vital so we can track their progress and writer development.

Cons

That we can't search key words to bring up a file. For instance, if I can remember a title of a book but not the author's name, or I met someone at a trade fair - so I have some context - but I can't remember who, or I've worked on book genres with some agents (so it could bring up several files) it would be a game changer if I could just type in key words and it would search through the files in activities and bring up the files rather than just being able to search source, name or email. This is the greatest limiter for me.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good software for smaller companies

Reviewed 2 months ago

Pros

Easy to use and train staff on. Support is excellent

Cons

as the company grows it is becoming an expensive CRM, so may not be cost effective for much longer

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

One of the best CRM tools out there!

Reviewed 2 months ago

I really like it's simplicity.

Pros

Really Simple Systems was recommended to me by one of my clients and having used Hubspot and Soffront before I found it really easy and straightforward to use. The layout is intuitive and it doesn't need much explanation to get to grips with the features of the software.

Cons

Would be great to have an extra page for the accounts that have bought, so they can leave the pipeline and it just leaves the prospects on the accounts page.

Really Simple Systems CRM FAQs and common questions

Q. What type of pricing plans does Really Simple Systems CRM offer?

Really Simple Systems CRM has the following pricing plans:
Starting from: $14.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Really Simple Systems CRM?

Really Simple Systems CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Really Simple Systems CRM support?

Really Simple Systems CRM supports the following languages:
English


Q. Does Really Simple Systems CRM offer an API?

Yes, Really Simple Systems CRM has an API available for use.


Q. What other apps does Really Simple Systems CRM integrate with?

Really Simple Systems CRM integrates with the following applications:
Constant Contact, Microsoft Outlook, Dropbox Business, Campaign Monitor, ActiveCampaign, Microsoft Azure, Calendly, Saasu, Zapier, QuickBooks Online Advanced, Google Docs, Gmail, Trello, Google Drive, Twitter, Gravity Forms, Slack, Microsoft 365, Typeform, Meta for Business, Mailchimp, PandaDoc, Xero, Google Sheets, Microsoft Excel


Q. What level of support does Really Simple Systems CRM offer?

Really Simple Systems CRM offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat

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