Really Simple Systems Pricing, Features, Reviews & Comparison of Alternatives

Really Simple Systems

Making CRM Simple

4.4/5 (209 reviews)

Really Simple Systems overview

Really Simple Systems is an easy to use cloud CRM system designed for small and mid-sized organizations. With sales, marketing and service & support built-in, you can work smarter, managing and tracking your sales leads and customers. All your data is in one place, enabling team collaboration, better relationships and increased sales.

Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business.

Our customer support is totally free of charge and you'll find lots of 'self-service' resources so you can get the most from your CRM.

Really Simple Systems CRM features an integrated email marketing module with campaign management and database segmentation functions. You can run your email marketing direct from the CRM so all your data is in one place.

Pricing

Starting from
$15/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English
Really Simple Systems screenshot: Sales Module DashboardAn Introduction to Really Simple SystemsReally Simple Systems screenshot: Marketing Module DashboardReally Simple Systems screenshot: Accounts List PageReally Simple Systems screenshot: Task List PageReally Simple Systems screenshot: Opportunities List PageReally Simple Systems screenshot: Contact List PageReally Simple Systems screenshot: Cases List Page

Really Simple Systems reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.1
  4.4
  4.6
Chris Toms

Cost effective CRM for small business

Used daily for 2+ years
Reviewed 2018-10-02
Review Source: Capterra

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.

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Jonathan Horniblow

Does just what it promises, quickly and cheaply. Very easy to learn and good training too.

Used daily for 6-12 months
Reviewed 2016-06-21
Review Source: Capterra

As a micro business owner, I have to do everything from developing to sales and marketing, and I suspect like many geek-run businesses like mine, I love the first part and loathe the latter. I'd found a few tools that do a limited number of things very well and help my business in other ways, like Trello, Toggl, gmail and so on, but I was struggling to find a CRM equivalent. I'd tried a few SAAS cloud solutions that would have been overpriced, and I tried installing a couple of open source solutions like SuiteCRM which proved to be way over the top and bloated for my needs. Finally I hit upon RSS CRM and we were the perfect match. I went to their first user conference earlier in 2016, and what impressed me greatly was not only how good and enthusiastic the CEO and his staff were, but also the other customers. I'd already experienced support via both phone and email (even though I was on the free plan at the time), and it was nice to actually meet the team for real, and know that they aren't outsourced from some sweatshop in a distant place. It's a UK company with a "proper" UK phone number, although there are support offices in other countries too, to account for the timezones which is good.The freemium model is enough to get anyone new to CRM started quickly. It's all "pay as you go", and you can bolt features on as needed. I wanted something that tells me what, when and how I did something, to whom and when, what the outcome was, and will then nag me to do the next thing. And, for me, RSS does all that perfectly. They also run free webinars which are also recorded in case you can't make it on the day. These are worth watching - I found I was missing several tricks and now get even more out of the system. I'm particularly impressed with the email integration which saves the whole endless copying and pasting debacle. It really is simple, but perfect at what it does.

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Anonymous

Excellent for small business

Used daily for 6-12 months
Reviewed 2017-11-13
Review Source: Capterra

The greatest benefit is sharing of customer/contact information internally across team members in an easy fashion at a reasonable price.We selected this software for the ease of use. In addition, there was little required for our employees to access immediately. After using this for half a year, it continues to meet and exceed those expectations. Logging in is done through a browser and does not require additional software. Sharing contact information, outstanding tasks for clients, and client specific documents are all easy tasks that are quite intuitive. Also adding new users requires very little effort since there is no software required for to install on an employees computer.

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Jonathan Horniblow

A really good product from a UK company that fits the bill perfectly.

Reviewed 2016-06-21
Review Source: GetApp

As a micro business owner, I have to do everything from developing to sales and marketing, and I suspect like many geek-run businesses like mine, I love the first part and loathe the latter. I'd found a few tools that do a limited number of things very well and help my business in other ways, like Trello, Toggl, gmail and so on, but I was struggling to find a CRM equivalent. I'd tried a few SAAS cloud solutions that would have been overpriced, and I tried installing a couple of open source solutions like SuiteCRM which proved to be way over the top and bloated for my needs. Finally I hit upon RSS CRM and we were the perfect match. The freemium model is enough to get anyone new to CRM started quickly. It's all "pay as you go", and you can bolt features on as needed. I wanted something that tells me what, when and how I did something, to whom and when, what the outcome was, and will then nag me to do the next thing. And, for me, RSS does all that perfectly. I went to their first user conference earlier in 2016, and what impressed me greatly was not only how good and enthusiastic the CEO and his staff were, but also the other customers. I'd already experienced support via both phone and email (even though I was on the free plan at the time), and it was nice to actually meet the team for real, and know that they aren't outsourced from some sweatshop in a distant place. It's a UK company with a "proper" UK phone number, although there are support offices in other countries too, to account for the timezones which is good. Finally, they run free webinars which are also recorded in case you can't make it on the day. These are worth watching - I found I was missing several tricks and now get even more out of the system. I'm particularly impressed with the email integration which saves the whole endless copying and pasting debacle. It really is simple, but perfect at what it does. All of that said, yes, the current interface as of early 2016 does look a little tired. However, I've seen the new version which should be launched by late summer 2016 and it's really impressive. They've rewritten it with a responsive interface which works much better than the current version on a mobile. Because the underlying functionality won't be changing significantly, they're going to let users initially choose whether to be "early adopters" of the new interface, which is a nice touch as change sometimes scares people! I was also very pleased to learn that a new quotation module and integration with more third-party vendors (via Zapier) is on the cards for 2017. Does a few things really well and fast, with a good freemium model.

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Mark Davis

Speed of deployment and the ease of modification and use make this a winner for SME's

Used daily for 1-2 years
Reviewed 2017-05-03
Review Source: Capterra

super fast deployment of sales and marketing function. Ease of use, ease of modification.perfect for CRM basics of sales & marketing, deployment and customisation is so end user friendly, I have not found anything to come close. You don't need any skills, it's built in such an easy to use way. You can import and export your data without any issues. Most people tend to over-buy on the technology, fail to deploy the basics and end up with a useless CRM. Really Simple Systems does all the basics so very well and unlike other CRM's where you buy then need to purchase further apps and add-ons just to make it do what you wanted in the first place, this just does it. The support from the team is always very quick and they will jump on a call also if you need it. If you want a cost effective tool that really work great for sales and marketing where anyone can use it with little to no experience or expertise, this is your product for sure. Forget the bells and whistles CRM sales people try to lure you in with.. If you want core basics to deliver, it's these guys.

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Really Simple Systems pricing

Starting from
$15/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.

Really Simple Systems features

API
Activity Tracking
Automatic Notifications
CRM Integration
Custom Fields
Customer Database
Customizable Reporting
Email Integration
Email Templates
Mobile Integration

Activity Dashboard (161 other apps)
Automatic Reminders (147 other apps)
Calendar Management (140 other apps)
Customizable Branding (143 other apps)
Customizable Templates (123 other apps)
Data Import/Export (138 other apps)
Electronic Payments (111 other apps)
Reporting & Statistics (155 other apps)
Social Media Integration (123 other apps)
Third Party Integration (156 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Additional information for Really Simple Systems

Key features of Really Simple Systems

  • Opportunity (sales and pipeline) Management
  • Integrated Marketing module
  • Custom Fields
  • Service and Support module
  • Integrated Email Marketing
  • Free customer support
  • Easy to use CRM
  • Scalable pricing structure
  • Simple and Advanced Marketing options
  • Listing and Forecast Reporting
  • 100% secure data
  • API
  • Chat
View All Features

Benefits

Really Simple Systems is so easy to use you'll have your team up and running in minutes. If you do need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, short tutorial videos, in-product help drawers and a programme of live webinars.

Quickly find your contacts and interations
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Create easy team collaboration
Manage your performance with powerful reporting