Really Simple Systems Pricing, Features, Reviews & Comparison of Alternatives

Really Simple Systems

The Powerful Small Business CRM

4.4/5 (269 reviews)

Really Simple Systems overview

What is Really Simple Systems?

Really Simple Systems is an easy to use cloud CRM system designed for small and mid-sized organizations. With sales, marketing and service & support built-in, you can work smarter, managing and tracking your sales leads and customers. All your data is in one place, enabling team collaboration, better relationships and increased sales.

Our CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business.

Our customer support is totally free of charge and you'll find lots of 'self-service' resources so you can get the most from your CRM.

Really Simple Systems CRM features an integrated email marketing module with campaign management and database segmentation functions. You can run your email marketing direct from the CRM so all your data is in one place.

Pricing

Starting from
$14/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English
Really Simple Systems screenshot: Sales DashboardAn Introduction to our CRM 2019Really Simple Systems screenshot: Marketing Module DashboardReally Simple Systems screenshot: Accounts List PageReally Simple Systems screenshot: Task List PageReally Simple Systems screenshot: Opportunities List PageReally Simple Systems screenshot: Contact List PageReally Simple Systems screenshot: Cases List PageAn Introduction to Really Simple Systems

Really Simple Systems reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.1
  4.4
  4.6
Chris Toms

Cost effective CRM for small business

Used daily for 2+ years
Reviewed 2018-10-02
Review Source: Capterra

We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Pros
Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.

Cons
Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Response from Really Simple Systems


Thanks for the review Chris!

FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.

Regards

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stuart Adamson

Really Simple Systems - SIMPLES!

Used daily for 2+ years
Reviewed 2020-04-10
Review Source: Capterra

Fantastic Software - never had any issues with it, customer support is fantastic and I would recommend this to anyone looking for a CRM system

Pros
I use this every day, fantastic entry level customer relationship datatbase software. Allows you to manage your customers, tasks documents, emails etc etc etc - basically does everything you need it to and I have only just scratched the surface

Cons
I would like the ability to be able to multi select tasks and move them to a specified date. There may be an option to do this already, but currently I am manually moving them, which can be time consuming

Response from Really Simple Systems


Stuart, thank you for posting a review of Really Simple Systems and glad to hear it's a good fit for you.

We are just working on a new calendar view for tasks which may address what you are looking to do. This will be released in the next month or so.

You can, of course, always get in touch and tell us your feature requests and we'll do our best to address your needs.

Kind regards

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mabs Ali

RSS easy to navigate

Reviewed 2015-11-18
Review Source: Software Advice

Pros
The software is easy to use and navigate through. I love the fact that it can be tailored to meet your specific needs as this was very important to me and one of the factors that played an important role in me choosing RSS. Functionality is great and there are a lot of extra options that are available that I can switch on and off as and when I require them.

Cons
The customer service/support is slow at times and this becomes very frustrating. I have scheduled in calls in the past and the client service level has been poor where on occasions I have had to chase support for help. In terms of the software it is great that you add extra features but there are some extras which I feel should be included within the standard packages.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Gary Heald

Really Simple Systems CRM Review

Used daily for less than 6 months
Reviewed 2020-03-26
Review Source: Capterra

The research and selection period was made so much easier because the support is local to Australia, but mainly that the contact was genuinely interested in assisting us find the best system for us. There was no hard sell and we have a system that is set up and tailored for us prior to starting subscription.

Pros
The software is very simple to navigate and can be used in a small capacity or it is adaptable to larger and more encompassing business use. The ability to tailor make the system to fit in with existing business is a real bonus. I found the RSS contact incredibly helpful, articulate and interested in what we were looking for in a CRM system. Perhaps the biggest single advantage this system has over it's competition......the demonstration was all inclusive and interactive, and delivered with true support. No request was too much and between the two of us we achieved our objectives before purchasing the product. Most impressed!

Cons
We have everything we need at this stage so I have not come across any cons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Neil Gilmartin

Simple Effective CRM System

Used daily for 1-2 years
Reviewed 2019-08-22
Review Source: Capterra

Use it for my own software business and 3 other software clients based in New Zealand and UK and it can be used from complete sales pipeline management through to lead generation, depending what my clients need, simple customisation of database fields and screens makes it user configurable a must for different client requirements.

Pros
It was the simplest CRM system I have used compared to a long list of CRM systems used over the last 15 years, it is modern and I can use it on any device I like and web browser effectively. marketing functionality built into the CRM database beats those that need to use 3rd party applications like Mailchimp, everything thats needed is in one system that is evolving and improving over time

Cons
The data conversion and bringing in data was a challenge trying to get it to work, but the support team simply imported the data for me when it was required, data import/export functionality has been improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Really Simple Systems pricing

Starting from
$14/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Start for free with 2 Users and 100 Accounts. As your company grows add more Users, Accounts and Advanced features with our Starter, Professional and Enterprise plans.

Really Simple Systems features

API
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Custom Fields
Customer Database
Customizable Reporting
Data Import/Export
Email Integration
Real Time Data
Reminders
Reporting & Statistics

Activity Dashboard (252 other apps)
Customizable Branding (226 other apps)
Customizable Templates (194 other apps)
Electronic Payments (152 other apps)
Social Media Integration (188 other apps)
Surveys & Feedback (164 other apps)
Third Party Integration (247 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Really Simple Systems

Key features of Really Simple Systems

  • 100% secure data
  • API
  • Chat
  • Custom Charts
  • Custom Fields
  • Easy to use CRM
  • Free customer support
  • Integrated Email Marketing
  • Integrated Marketing module
  • Listing and Forecast Reporting
  • Opportunity (sales and pipeline) Management
  • Scalable pricing structure
  • Service and Support module
  • Simple and Advanced Marketing options
View All Features

Benefits

Really Simple Systems is so easy to use you'll have your team up and running in minutes. If you do need help, we offer free customer support and a wealth of self-service resources. You'll find step-by-step guides, short tutorial videos, in-product help drawers and a programme of live webinars.

Quickly find your contacts and interations
Track your leads and customers
Automate your sales process
Manage your tasks and activities
Create easy team collaboration
Manage your performance with powerful reporting