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CallOne Logo

CallOne is call center software to aid customer service

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CallOne - 2026 Pricing, Features, Reviews & Alternatives

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CallOne overview

What is CallOne?

CallOne’s AI-integrated Telephony Platform is a web-based call center software designed for corporate telephony in sales and service across Germany, Austria, and Switzerland. It offers advanced communication solutions around VoIP telephony, call center software, and open interfaces, including APIs for seamless CRM integration.

With AI-driven automation, businesses can enhance customer interactions, optimize call routing, and improve efficiency. Additionally, worldwide and local numbers can be ordered easily via CallOne. As a German company, CallOne prioritizes data protection and delivers first-class voice quality.

Key benefits of using CallOne

✅ Cloud-based & AI-powered – No local hardware required, scalable for any business size
✅ Smart call routing & automation – AI-driven call distribution, IVR, and VoiceBot for faster resolutions
✅ Real-time analytics & insights – Monitor, analyze, and optimize call performance instantly
✅ Seamless CRM & API integration – Automate workflows and enhance customer interactions
✅ Secure & GDPR-compliant – High data protection standards with encrypted communication
✅ Crystal-clear voice quality – Reliable, low-latency VoIP connections
✅ Self-service & automation – Reduce workload with AI-driven IVR and VoiceBot solutions
✅ Flexible & scalable – Grows with your business, from startups to enterprise contact centers
✅ Local & global number availability – Order, manage, and scale phone numbers easily
✅ Microsoft Teams & WebRTC support – Connect seamlessly with modern communication tools

With CallOne’s AI-integrated telephony platform, businesses can improve efficiency, reduce costs, and enhance customer experiences effortlessly.

Starting price

0.03usage based /
per month

Alternatives

with better value for money

CallOne’s user interface

Ease of use rating:

CallOne reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

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CallOne's features

Activity tracking
Agent interface
Alerts/Escalation
API
Auto-Dialer
Automated routing
Automatic call distribution
Blended call center
Call center management
Call disposition
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scoring
Call tagging
Call tracking
Call tracking metrics
Call transcription
Call transfer
Call whispering
Callback scheduling
Caller id
Campaign management
Computer telephony integration
Conferencing
Contact management
Conversion tracking
CRM
Customizable reports
Dashboard
Inbound call center
IVR
Keyword tracking
Lead management
Manual dialer
Monitoring
Multi-Campaign
Multi-Language
Outbound call center
Performance management
Phone Key Input
Pre-recorded messages
Progressive dialer
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Survey/Poll management
Surveys & feedback
Text to speech
Third-Party integrations
Voice Customization
Voice mail
VoIP
VoIP connection

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CallOne pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

STARTER: Cloud-Telefonanlage & Teams Telefonie

4.95

/user

Per month

Features included:

  • Rufnummern
  • kostenlose Rufnummernmitnahme
  • bis zu 5 Geräte pro User
  • Rufgruppen
  • Feiertagsrouting
  • Ansagenmixer- und Generator
  • Mailbox und E-Fax
  • zentrales Telefonbuch

BUSINESS: Cloud-Telefonanlage & Teams Telefonie

8.45

/user

Per month

Features included:

  • alle aus Starter
  • CallOne Softphone
  • IVR (Sprachmenü)
  • Teams Telefonie Option
  • Live Dashboard
  • Erweiterte Warteschleifen
  • intelligente Anrufsteuerung
  • erweiterte Anrufstatistiken

PROFESSIONAL: Cloud-Telefonanlage & Teams Telefonie

16.45

/user

Per month

Features included:

  • alle aus Business
  • Flatrate Deutschland (Mobil & Festnetz)
  • VoIP und Teams parallel nutzen
  • SSO mit SAML 2.0, Microsoft, Google
  • Webhook API & REST API Nutzung
  • Customer Success Manager
  • Anbindung an CRM- und Ticketsysteme
  • CTI-Integration
  • Automatische Gesprächsaufzeichnung (Silent Coaching)

Callcenter-Software: Nutzungsbasiertes Abrechnungsmodell

0.03

Per month

Contact vendor for more details

GPT-VoiceBot

149

Per month

Contact vendor for more details

User opinions about CallOne price and value

Value for money rating:

CallOne support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Knowledge Base
Phone Support
Email/Help Desk

Training options

In Person
Documentation
Live Online
Webinars
Videos

CallOne FAQs

Q. What type of pricing plans does CallOne offer?

CallOne has the following pricing plans:
Starting from: €4.95/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of CallOne?

CallOne has the following typical customers:
Mid Size Business, Small Business


Q. What languages does CallOne support?

CallOne supports the following languages:
German, English


Q. Does CallOne offer an API?

Yes, CallOne has an API available for use.


Q. What other apps does CallOne integrate with?

CallOne integrates with the following applications:
Zoho CRM, Jira, GPT-4, Pipedrive, Freshsales, Geckoboard, Freshdesk, Zoho Desk, Salesforce Sales Cloud, Tableau, Google Data Studio, Microsoft Power BI, n8n.io, HubSpot CRM, Zendesk Suite


Q. What level of support does CallOne offer?

CallOne offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk

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