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GoTo Connect Logo

GoTo Connect

4.5
(659)

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The first-ever truly unified voice and video solution.

(32)

GoTo Connect Pricing, Features, Reviews and Alternatives

GoTo Connect FAQs

Q. What type of pricing plans does GoTo Connect offer?

GoTo Connect has the following pricing plans:
Starting from: $27.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of GoTo Connect?

GoTo Connect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does GoTo Connect support?

GoTo Connect supports the following languages:
English, French, German, Portuguese, Spanish


Q. Does GoTo Connect support mobile devices?

GoTo Connect supports the following devices:
Android, iPad, iPhone


Q. Does GoTo Connect offer an API?

Yes, GoTo Connect has an API available for use.


Q. What other apps does GoTo Connect integrate with?

GoTo Connect integrates with the following applications:
Zoho CRM, Microsoft Azure, Google Workspace, Microsoft Teams, Salesforce Sales Cloud, Slack


Q. What level of support does GoTo Connect offer?

GoTo Connect offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep)

GoTo Connect product overview

Price starts from

27

/user

Per month

What is GoTo Connect?

GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance & international calls; video and audio conferencing with screen share for up to 250 people; and messaging for 1:1, Group Chat, Team channels, file sharing, plus SMS for external messages.

Key benefits of using GoTo Connect

GoToConnect comes packed with over 100 features across cloud VoIP and web, audio and video conferencing. All designed to make your users productive while providing IT with a single pane of glass to manage their entire UCC solution.

Custom Call Routing: Control and update your cloud-based phone system in real-time using our intuitive visual dial plan editor.

Find Me, Follow Me: Never miss a call. Use time-based routing and geolocation to forward incoming calls to your devices.

Team-based call distribution: Use ring groups, call queues, and automated call distribution to help manage incoming call volume.

Screen share: Share your whole computer screen or just a specific application.

Call Me: Quickly join a meeting by answering a phone call - no codes or PINs needed.

Personal Meeting Rooms: Every user receives a personal meeting room with custom URL which can be launched instantly.

Call Analytics: See real-time reports to enable better management of call queues and incoming customer calls.

Born in the cloud: GoToConnect is hosted across 10 data centers worldwide for reliable, accessible, scalable communications.

Award-winning customer support: Whether large or small, every GoToConnect seat is supported by our stellar onboarding and support team.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
Webinars
Documentation

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GoTo Connect pricing information

Value for money

4.5

/5

659

Starting from

27

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GoTo Connect features

Functionality

4.5

/5

659

Total features

95

21 categories

Most valued features by users

Third-Party Integrations
Reporting/Analytics
API
Alerts/Notifications
Chat/Messaging
Contact Management
Mobile Access
Call Recording

Functionality contenders

GoTo Connect users reviews

Overall Rating

4.5

/5

659

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.91/10
Rating distribution

5

4

3

2

1

426

174

38

10

11

Pros
Intuitive UI on admin portal and the voice quality has been great. Also liked the graphical IVR editor - very easy, and the mobile app which is free.
I love that its simple and clean interface. I love that I can use it to call Worldwide.
This has been a welcome improvement over things like Google Voice. It allows for multiple users and phone extensions and the staying connected even when out of the office is a breeze.
Cons
Jive was the worst decision we could have ever made as a company. They are dishonest, rude, and tried to double bill us at the end.
Again, after extensive troubleshooting with the tech team and a manager, they simply blamed it on Apple with no foreseeable fixes in the future.
Nothing at this time that I dislike about this software.

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