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Placetel Logo

All-in-one - cloud calling, team messaging & online meetings

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Placetel - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

Placetel overview

What is Placetel?

Fair pricing, unlimited scalability and monthly renewal.

Cloud phone system, team messaging and online meetings – Placetel + Webex combines all these features into an all-in-one solution for any business communication needs. Placetel allows to switch seamlessly between office and home office, between computer and smartphone. Be reachable anytime and anywhere. More flexible than ever before. The ideal solution for small start-ups with big plans, medium-sized companies embracing the digital transformation and multinationals that always want to be two steps ahead. Placetel offers secure business communication that will meet the needs of any team.

Placetel’s cloud phone system is entirely virtual and offers over 150 features. Set up the phone system click by click in the personal web portal. Placetel will look after porting the existing numbers or will provide new ones. Discover a whole new kind of flexibility that knows no boundaries, thanks to intelligent integrations and extensions.

Decide on which device to receive calls on or forward calls from landline to smartphone and back again in a matter of seconds. Thanks to individual routing plans, never miss a call again. Include professional call center options to offer customers a best-in-class user experience.

Send messages through the instant messenger with state-of-the-art Webex technology.

Communicate on a 1:1 basis or within a group or project space with team chat. Never lose track of briefings, presentations, links or videos as those are saved in the thread.

With Placetel, you can back up your messages with maximum data security.

These days, team and customer meetings are no longer held in company conference rooms but rather in the personal online meeting room provided by Placetel and Cisco Webex. In real time and amazing streaming quality. Get ready for the latest Webex technology and connect with colleagues in online meetings direct from home, co-working space or on the road. Two clicks are all it takes to set up a personal conference room – with access for all invited participants via meeting link. Guest can simply join the meeting without having to register beforehand.

Key benefits of using Placetel

Easily manage and configure the solution through the web interface.
150 calling features are available ensuring that the calling structure is set up to suit any business.
Instant messaging to share relevant content whether it is files, messages, threads, comments or links.
Create individual and group chats with one click to enhance the way your team collaborates.
The future-oriented Webex technology from the market leader Cisco enables interference-free video calls in the best quality.

Starting price

4.9per user /
per month

Alternatives

with better value for money

Placetel’s user interface

Ease of use rating:

Placetel reviews

Overall rating

4.3

/5

11

Positive reviews

73

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.8/10
Rating distribution

5

4

3

2

1

8

0

2

0

1

Pros
“The call quality is excellent and the mobile app is very convenient for remote work.”
yi

yago i.

Technical engineer

“Love the call routing and forwarding features, really helps me stay organized.”
VP

Victoria P.

Business partner

“The call forwarding and voicemail transcription features are incredibly useful.”
AM

Alicia M.

Senior Advisor

Cons
“The app's interface could be more user-friendly, and it occasionally lags.”
AM

Alicia M.

Senior Advisor

“A bit of a waste of time that these requirements of ours were not communicated from sales to the technical staff.”
JK

Julian K.

IT Support and Infra

Who uses Placetel?

Based on 11 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Automotive
Computer Software
Furniture
Information Technology and Services
Others

Use cases

Web Conferencing
Call Center
Cloud Communication Platform
Telephony
Cloud PBX

Placetel's key features

Most critical features, based on insights from Placetel users:

Chat/Messaging
Video conferencing
File transfer
API
IVR
Third-Party integrations

All Placetel features

Features rating:

VoIP
Call routing
Automatic call distribution
Call transfer
Unified communications
Collaboration tools
Call monitoring
Reporting/Analytics
Live chat
Conferencing
Communication management
Real-Time analytics
Real-Time chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Recording
Remote access/control
Remote support
Whiteboard
Real time screen sharing
Queue management
Push notifications
Private chat
Polls/Voting
PBX
On-Demand webcasting
On-Demand recording
Multi-Participant screen sharing
Monitoring
Mobile screen sharing
Mobile app
Mobile access
Microsoft Outlook Integration
VoIP connection
Voice mail
Virtual voicemail
Virtual Call Center
Virtual backgrounds
Video streaming
Video chat
Video call recording
User profiles
Two-Way audio & video
To-Do list
Text to speech
Surveys & feedback
SSL security
Softphone
SMS messaging
SIP trunking
Single sign on
Screen sharing
Screen capture
Scheduling
Role-Based permissions
Ring Groups
Reporting & statistics
Computer telephony integration
Commenting/Notes
Chatbot
Chat Transcript
Caller id
Callback scheduling
Call transcription
Call tracking
Call reporting
Call recording
Call queues
Call conferencing
Call center management
Calendar sync
Calendar management
Brainstorming
Automatic transcription
Automated responses
Automated attendant
Auto framing
Audio/Video conferencing
AI summarization
AI copilot
Access controls/permissions
@mentions
Inbound call center
Host controls
HD audio/video
Group messaging
Generative ai
For cloud phone systems
FoIP
File sharing
File management
Fax to email
Fax Management
Event scheduling
Employee directory
Email to fax
Email reminders
Electronic hand raising
Electronic faxes
Drag & drop
Document storage
Discussions/Forums
Desktop/Browser sharing
Data security
Dashboard
Customizable Caller ID
CRM

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Placetel pricing

Value for money rating:

Starting from

4.9

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Placetel price and value

Value for money rating:

To see what individual users think of Placetel's price and value, check out the review snippets below.

“The call quality is excellent and the mobile app is very convenient for remote work.”
yi

yago i.

Technical engineer

“Love the call routing and forwarding features, really helps me stay organized.”
VP

Victoria P.

Business partner

Placetel support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Videos
Webinars
In Person
Live Online
Documentation

Placetel FAQs

Q. What type of pricing plans does Placetel offer?

Placetel has the following pricing plans:
Starting from: €4.90/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Placetel?

Placetel has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Placetel support?

Placetel supports the following languages:
English, German


Q. Does Placetel support mobile devices?

Placetel supports the following devices:
Android, iPad, iPhone


Q. Does Placetel offer an API?

Yes, Placetel has an API available for use.


Q. What other apps does Placetel integrate with?

Placetel integrates with the following applications:
DATEV Audit, Microsoft Outlook, Slido, Zoho CRM, Zapier, Vidcast, Shopware, Pipedrive, Microsoft Teams, sevdesk, Freshdesk, Slack, cobra CRM, Xentral Software, monday.com, weclapp, Google Calendar, Salesforce Platform, HubSpot CRM, Zammad, Zendesk Suite


Q. What level of support does Placetel offer?

Placetel offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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