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RingCentral MVP Logo

RingCentral MVP

4.2
(1.1K)

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RingCentral MVP - Message, Video, Phone

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(24)

RingCentral MVP Pricing, Features, Reviews and Alternatives

RingCentral MVP FAQs

Q. What type of pricing plans does RingCentral MVP offer?

RingCentral MVP has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available

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Q. Who are the typical users of RingCentral MVP?

RingCentral MVP has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does RingCentral MVP support?

RingCentral MVP supports the following languages:
English

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Q. Does RingCentral MVP support mobile devices?

RingCentral MVP supports the following devices:
Android, iPad, iPhone

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Q. Does RingCentral MVP offer an API?

Yes, RingCentral MVP has an API available for use.

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Q. What other apps does RingCentral MVP integrate with?

RingCentral MVP integrates with the following applications:
Microsoft Outlook, Dropbox Business, Google Workspace, Box, Okta, Microsoft 365, ServiceNow, Salesforce Platform, Zendesk Suite

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Q. What level of support does RingCentral MVP offer?

RingCentral MVP offers the following support options:
Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep)

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RingCentral MVP product overview

What is RingCentral MVP?

RingCentral MVP is a unified communications solution that allows users to take and make business calls, voice messages, fax, and text messages anywhere. Organizations of all sizes can empower their employees to improve communication with their customers, partners, and colleagues, by enabling them to work with whatever device they want, wherever they want.

Key benefits of using RingCentral MVP

  • Employees can avoid having to carry two phones, one for work, and another for personal calls, with RingCentral MVP business phone system.

  • RingCentral MVP uses the employee's company business number, rather than a personal number, to help maintain their business identity.

  • Users can create voicemail inboxes and greetings, as well as access voicemail with the latest tools for receiving messages in any preferred format.

  • Customers from all over the world can contact users by using RingCentral MVP to set up a local phone number, giving the company a local presence.

  • RingCentral MVP integrates with third party applications such as Salesforce, Oracle, Dropbox, Zendesk, Desk, Google, Box, and Microsoft.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Chat
    FAQs/Forum
    Knowledge Base
    24/7 (Live rep)

    Training options

    Webinars
    Videos
    Live Online
    Documentation
    In Person

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    RingCentral MVP pricing information

    Value for money

    4.0

    /5

    1.1K

    Starting from

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    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
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    Value for money contenders

    RingCentral MVP features

    Functionality

    4.3

    /5

    1.1K

    Total features

    73

    15 categories

    Most valued features by users

    Third Party Integrations
    Reporting/Analytics
    API
    Alerts/Notifications
    Reporting & Statistics
    Activity Dashboard
    Chat/Messaging
    Contact Management

    Functionality contenders

    RingCentral MVP users reviews

    Overall Rating

    4.2

    /5

    1.1K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.1/10
    Rating distribution

    5

    4

    3

    2

    1

    578

    318

    135

    36

    35

    Pros
    I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.
    This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.
    It's very user friendly, they have great customer service. Our company has their own account manager which happens to be very helpful.
    Cons
    That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.
    The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.
    When tasks are assigned to people, they quickly get lost among all the messages that are posted after the assigned-task notification.

    Overall rating contenders

    AvatarImg
    AvatarImg

    Anjan M.

    Customer Success Manager

    Management Consulting, 11-50 employees

    Review source

    Overall Rating

    Seems a like Zoom copy without the Zoom features

    Reviewed 2 years ago

    Transcript

    Anjan: Hi, my name is Anjan. I'm a managing director. For RingCentral Office, I give it a rating of four...

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    AvatarImg

    Andrew B.

    Director of Sales

    Insurance, 11-50 employees

    Review source

    Overall Rating

    RingCentral is a must have for International Dialing

    Reviewed 2 years ago

    Transcript

    Andrew: Hello, I'm Andrew. I work as a director of sales for an international insurance company. I would...

    AvatarImg
    AvatarImg

    Darian P.

    Insurance, 201-500 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Review of Ringcentral

    Reviewed a year ago

    Ringcentral replaces our previous phone system in its entirety, allowing us to utilize soft phones and providing a means for video and text communications. Although we later transitioned to different services for chat and video, initially it was a welcome addition when we were just needing the phone/fax. Overall ring central is a high quality soft phone.

    Pros

    Ringcentral gave us a lot of options with a low barrier to entry. We came from an environment with no soft phone capability so the transition was very noticeable. The peer-to-peer communication and peer-to-client communication are both very simple and the call quality is always crystal clear.

    Cons

    The initial IVR setup for our company was a very drawn out process. We had to hire an external party to create our entire workflow since the built in functionality did not suit our needs. Additionally, we were in the market for a custom API hook that new calls would invoke and the process to get this built in took an extremely long time (6+ months) to add.

    RD
    AvatarImg

    Reema D.

    Health, Wellness and Fitness, 11-50 employees

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Decent Centralized Communications Service

    Reviewed 5 months ago

    It was alright. There were a few bugs with notifications not appearing across platform, but otherwise calls were clear and didn't drop.

    Pros

    Their customer service is alright, and they are versatile platform for calling services. Their calling features are alright, but they are on the pricy side compared to other services. You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call services online. Porting over customer contacts was pretty easy with the RingCentral customer representative.

    Cons

    As a company, we used RingCenteral for a year before switching to a new call service specifically because, while their phone services are pretty decent, their SMS features are subpar at best, and we wanted a more unified service with less cost.

    HM
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    Heather M.

    Education Management, 51-200 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    RingCentral Makes Calling/Texting Easy!

    Reviewed a month ago

    I really love this product.

    Pros

    I really like the ability to have a phone number that employees can contact me on, that comes to my phone, but isn't my personal information.

    Cons

    I haven't come across anything that I dislike during my time using RingCentral. It makes my life so much easier, it's hard to complain.

    LS
    AvatarImg

    Lauren S.

    Retail, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Bloated Software, Not at all Intuitive

    Reviewed 2 years ago

    Once we (finally) managed to get in contact with our rep, we had hoped to get assistance in consolidating our phone numbers -- we had 3x lines but only needed 1x. After asking all the questions necessary to confirm we were on the same page, we were handed off to two other support reps to handle the change requests. In turn, the additional lines were removed and then two others were added after the...

    Pros

    I liked the ability to access our phone system remotely, but this is no longer a novel tech setup.

    Cons

    As a business, we were assigned one [SENSITIVE CONTENT] who was incredibly difficult to reach. When attempting to seek out additional assistance as the number given to us was no longer able to reach her, we were told only she would be able to assist us - that we should try emailing once again. As we don't have an abundance of free time with which to chase down our representative, this proved to be frustrating and not at all convenient.

    AR
    AvatarImg

    Verified reviewer

    Design, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

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    Robust platform, but expensive and extremely poor support

    Reviewed 3 months ago
    Pros

    Ringcentral has a ton of features, anything you could ask for in a small business voip system. It is very reliable, call quality is good, the mobile app is very stable and has tons of features. Also they support a lot of brands of IP phones if you are looking to use existing equipment and just change your provider.

    Cons

    It's one of the most expensive voip services on the market, per user cost. They also nickel and dime on certain features like caller ID name which other carriers include by default. They bill you for an extra user seat automatically if you forward calls to an external number, e.g. an answering service, more than 10 times in a month, which other carriers don't charge for. Finally, and perhaps worst...

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