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ZoomInfo Sales
5
155
4
92
3
41
2
10
1
19
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lead generation and buyer intent data for B2B organizations
Table of Contents
ZoomInfo Sales - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ZoomInfo Sales overview



Based on 317 verified user reviews
What is ZoomInfo Sales?
ZoomInfo Sales is a lead generation solution with key features that include data import/export, a contact database, lead capture, and more.
Who uses ZoomInfo Sales?
By industry, ZoomInfo Sales reviewers are most commonly professionals in computer software (21%). The most frequent use case cited by reviewers is lead generation (78%).
What do users say about ZoomInfo Sales pricing?
Some users report that ZoomInfo Sales offers good value for money due to business growth and data quality, and reviewers appreciate free trials. However, some reviewers feel pricing is confusing, expensive, and restrictive, especially for small businesses.
What are the most popular integrations for ZoomInfo Sales?
The ZoomInfo Sales integrations most frequently cited by reviewers are: Salesforce Sales Cloud (a CRM product rated 4.8 out of 5 for its integration with ZoomInfo Sales) and HubSpot CRM (a CRM product, 4.8).
Starting price
Alternatives
with better value for money
Pros & Cons
Data Accuracy
Contact Information
Lead Contact Information
Sales Teams
Pricing
High and rigid pricing
ZoomInfo Sales’s user interface
ZoomInfo Sales pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
4.3
Ease of use
4.3
Customer support
3.8
Reviews sentiment
What do users say about ZoomInfo Sales?
ZoomInfo Sales is a lead generation solution with key features that include data import/export, a contact database, lead capture, and more.
Select to learn more
Who uses ZoomInfo Sales?
Based on 317 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ZoomInfo Sales's key features
GetApp's analysis of 60 verified user reviews collected between July 2021 and August 2024 identifies ZoomInfo Sales' most critical features and summarizes user sentiment about those features.
Reviewers appreciate ZoomInfo Sales' data import/export capabilities. They find it easy to export contact and account data to platforms like Salesforce and HubSpot, and to import their own lists. Users report smooth integration with CRMs, although some mention limitations and frustrations with data export limits and credit deductions. They highlight the ease of transferring data to spreadsheets and the user-friendly interface, but note occasional inaccuracies in exported contacts and difficulties in getting support for credit issues. Of the 19 ZoomInfo Sales users who gave detailed accounts of their use of Data Import/Export, 95% rated this feature as important or highly important.
Reviewers indicate that ZoomInfo Sales' contact database is extensive and valuable for prospecting. They appreciate the variety of leads across different industries and regions, though some feel the database is more accurate for the US than globally. Users find the contact information generally accurate and helpful for reaching key contacts, although some report outdated or incorrect data. They value the ability to verify phone numbers and emails, and the ease of managing contacts for different opportunities. Of the 26 ZoomInfo Sales users who gave detailed accounts of their use of Contact Database, 88% rated this feature as important or highly important.
Sean O.
GM
Trevor H.
Logistics Sales Representative
Michael P.
Owner
Gourav K.
Research Analyst
Users report that ZoomInfo Sales' lead capture capabilities are useful for identifying and targeting prospects. They highlight the Web Sight capability for capturing contacts from website visitors and appreciate the integration with CRMs like HubSpot. Reviewers find the information on leads generally accurate and helpful for designing targeted strategies. However, some mention occasional inaccuracies and the need for better integration with Salesforce. They find the lead capture process intuitive and straightforward to use. Of the 22 ZoomInfo Sales users who gave detailed accounts of their use of Lead Capture, 77% rated this feature as important or highly important.
All ZoomInfo Sales features
Features rating:
ZoomInfo Sales alternatives
ZoomInfo Sales pricing
Pricing plans
Pricing details:
User opinions about ZoomInfo Sales price and value
Value for money rating:
To see what individual users think of ZoomInfo Sales's price and value, check out the review snippets below.
Matt K.
RevOps Manager

Eric L.
Sr. Solutions Engineer
ZoomInfo Sales integrations (17)
Integrations rated by users
We looked at 317 user reviews to identify which products are mentioned as ZoomInfo Sales integrations and how users feel about them.
Integration rating: 4.6 (28)
“We use both platforms to track and align sales.”
“Setup takes some time but allows easy creation of Leads and Campaign members from form submissions.”
Michelle U.
VP of Operations
Integration rating: 4.7 (24)
Integration rating: 4.0 (5)
“This is where my CRM integration allows me to move candidates seamlessly through the process.”

Jacque W.
Regional Coordinator
Integration rating: 5.0 (4)
“We didn't realize how much garbage we were sending using Outreach. Integrating outreach and neverbounce helped us save our sending reputation.”

Kate M.
Director of RevOps
Integration rating: 4.3 (4)
Integration rating: 5.0 (3)
“It picks up on email calls and helps with transparency and insights.”

N. W.
BDM
ZoomInfo Sales customer support
What do users say about ZoomInfo Sales customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ZoomInfo Sales customer support.
A limited number of users highlight responsive and helpful customer support, describing the team as attentive and top tier.
Widespread user sentiment describes customer support as slow to respond, difficult to navigate, and often unhelpful.
Support options
Training options
To see what individual users say about ZoomInfo Sales's customer support, check out the review snippets below.
“ZoomInfo has also provided exceptional customer service and technical assistance.”
Almodyr B.
Data Analyst
“The customer support has been a bit hard to navigate and they are slow to respond.”
Nathan R.
Associate
ZoomInfo Sales FAQs
Q. What is ZoomInfo Sales used for?
ZoomInfo powered by DiscoverOrg is a cloud-based lead generation platform for B2B organizations. It uses buyer intent data to inform sales and marketing teams. The solution is designed to help teams identify and prioritize prospect companies that signal intent via various channels. Intent insights are provided for online research activities, organizational changes, funding announcements, company mergers, technology adoptions, and more. ZoomInfo can integrate with Salesforce, Marketo, HubSpot, SugarCRM, and others. Using intent data technology plus an in-house team of dedicated researchers, ZoomInfo keeps teams informed on critical prospect activity. Teams can set up automated alerts for specified organizations and new opportunities. The WebSights tool captures and reveals website and landing page visitors. Additionally, ZoomInfo's workflows feature allows teams to set rule-based triggers in order to save time. This feature ensures that customer activities are instantly followed by automated tasks within ZoomInfo and any applicable integrated systems. ZoomInfo also offers an InboxAI tool that integrates with email systems and collects data from communications with prospects/customers to provide additional insights.
Q. Does ZoomInfo Sales support mobile devices?
ZoomInfo Sales supports the following devices:
iPad, iPhone, Android
Q. What level of support does ZoomInfo Sales offer?
ZoomInfo Sales offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base















