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Top Rated Cloud Communication Platform Software with Live chat

Last updated: September 2026

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116 software options

USAN Contact Suite for Amazon Connect logo

Extending the power and breadth of Amazon Connect

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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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Wildix logo

The First Sales-Oriented Unified Communications Solution.

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Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

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Twilio logo

Build, Scale, and Operate Customized Communication Solutions

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Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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3CX logo

Web & mobile-based (Android, iOS) communications system.

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3CX is an open standards Cloud Communications Platform offering complete Unified Communications, out of the box. Suitable for any business size or industry, 3CX can accommodate your every need; from mobility and status to advanced contact center features and more, at a fraction of the cost.

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Avochato logo

SMS texting and live chat for sales, support & ops teams

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Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

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Ringover logo

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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TextP2P logo

SMS Marketing and Ringless Voicemail Drops with Automation

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TextP2P offers texting, email, and ringless voicemail combined in platform for small to medium size businesses in the US & Canada. The platform allows users to do bulk messaging or do 2-way conversations with a 98% open rate. It also supports message automation, keywords, and surveys.

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Google Workspace logo

Collaboration application suite for teams

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Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

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Sobot Nexus logo

Retail, e-commerce, fintech, logistics, and gaming.

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Sobot Nexus is the AI-first platform that unifies 10+ channels, customer context, live chat, ticketing, call center, and WhatsApp API.

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LiveAgent logo

Cloud-based customer service platform for all sizes

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Cloud-based customer service platform for businesses of all sizes, combining live chat, AI chatbot, email ticketing, and call center.

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Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk is an omnichannel cloud communication platform that increases lead engagement, contact rates, team performance, and sales personalization. Leverage calls, power dialer, WhatsApp messaging, SMS, and email to reach customers on their preferred channel.

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Zoom Workplace logo

Cloud-based unified collaboration for any business

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Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace.

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VeryConnect logo

Membership management software

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All-in-one membership management software with features tailored to you. Cut admin time, manage payments, emails and events and increase engagement.

Integrate with your current systems, use your own branding and work with our expert team to create a seamless experience for your members.

Read more about VeryConnect

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MAXvoice logo

Communication tool that connects teams via voice calling

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MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations.

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iotum logo

Augment your offering by adding cloud-based voice & video

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Incorporating iotum's API cloud-based platform means that conference calls have connectivity no matter the device, or location – everyone is virtually connected on the cloud. Ensure hassle and headache-free sharing and connection!

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VirtualPBX logo

One simple plan. Everything included.

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VirtualPBX is radically simple: one plan, no contracts, at just $15/user/mo, plus real U.S.-based expert support—not a runaround.

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TalkChief logo

TalkChief: Your Modern Business Phone

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TalkChief is a cloud-based telephony solution tailored to facilitate seamless communication and customer engagement for call centers, nonprofits, startups, and enterprises. It empowers users to connect with customers through toll-free or international numbers and other robust features.

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msg91 logo

Cloud communication tool for handling multi-channel comms

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MSG91 is a cloud communications platform that offers a diverse range of services to facilitate streamlined communication. With MSG91, users gain access to a suite of channel APIs, including SMS, email, WhatsApp, voice, authentication, and more, allowing for multi-channel communication. The platform also provides serverless tools and fully programmable solutions such as Hello, Campaign, Segmento, SendOTP, ShortURL, and KnowledgeBase, offering ready-to-use capabilities.

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Apizee logo

Internal remote augmented visual assistance solution

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Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

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VoIPstudio logo

VoIPstudio: the no-hassle VoIP phone service for business

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VoIPstudio is a VoIP phone service designed to enable flexible communication within companies including features for call transfer, conferencing & hot desking

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Carrick logo

Seamless patient communication via phone, text, and AI

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Carrick brings patient texts, calls, voicemails, AI assistance, and more together in one shared space. Now your healthcare team can improve patient engagement, reduce no-shows, and reserve resources for the conversations that matter most.

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LeadDesk logo

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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Teamogy logo

All-in-one cloud platform for projects, finances & teams

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Teamogy is a secure all-in-one cloud platform for managing projects, finances, documents and teams. Includes budgeting, time tracking, invoicing, reporting, integrations and automation. Accessible anytime, scalable for startups to enterprises.

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HiperMe! logo

Unified communications and contact center platform

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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

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uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

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uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.

Key features:
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.
- IVR
- Gamification
- Recording
- WFM

Read more about uContact

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