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Cloud PBX Software with Virtual Extensions (2026)

Last updated: April 2026

Cloud PBX Software Key Features

    Based on 295 user opinions, we identified 6 features that are important for any product in Cloud PBX Software

  • Call Routing

    Sends voice calls to a specific queue based on predetermined criteria

    Average user rating

    4.6

  • Mobile Access

    Access software remotely via mobile devices

    Average user rating

    4.6

  • Voice Mail

    Computer-based system that allows users to send and receive voice messages

    Average user rating

    4.8

  • Call Recording

    Record the audio of phone conversations for quality assurance purposes

    Average user rating

    4.5

  • Communication Management

    Manage and track all internal and external communication conducted via calls, email, text, or chat

    Average user rating

    4.5

  • Call Center Management

    Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

    Average user rating

    4.6
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User rating

72 software options

Ringover logo
Category Leaders

100% cloud phone for startups and SMEs

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

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VoIP.ms logo
Category Leaders

Business Phone and IP telephony system

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VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

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Nextiva logo

AI-enabled solution to streamline business communication

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AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

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RingEX logo

RingEX - AI meets trusted communications

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Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

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GoTo Connect logo

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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DialedIn CCaaS logo

Cloud-based contact center solution to streamline operations

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Boost your call center with DialedIn's voice, video and messaging Cloud PBX solution featuring intelligent routing and CRM integration.

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Bitrix24 logo
Category Leaders

All in one business management workspace

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Bitrix24 is a cloud PBX, call center and CRM in one! Trusted by 12 million businesses it's available in cloud and on-premises. Inbound, outbound, SMS, multilevel IVR, call routing and more.

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3CX logo
Category Leaders

Web & mobile-based (Android, iOS) communications system.

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3CX is an open standards Cloud PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. Video conferencing, live chat, mobile apps & advanced contact center features are all included at a fraction of the cost.

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Grasshopper logo

Turn the World Into Your Office

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Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

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CloudTalk logo

Cloud-based call center software for sales and support teams

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CloudTalk is a cloud PBX system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

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Squaretalk logo

All-in-one contact center platform for sales automation

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Squaretalk is a powerful and versatile communications platform providing Cloud PBX with automations and integrations made simple. So simple, you'll have time for the other parts of your business.

Leverage CTI with Zoho, Salesforce, or other popular CRMs with our native integrations or custom API.

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Acefone logo
Category Leaders

VoIP Phone Service trusted by modern businesses

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Transform your communications in tune with modern workspaces with Acefone’s cloud PBX systems. Manage seamless communications with true HD calls, even on low bandwidth. Expand functionality with 65+ features and 25+ integrations, with a guarantee of 99.5% uptime. Start your 14-day FREE trial today.

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ZIWO logo

API Based cloud contact center software with CRM Integration

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Cloud Based Contact Center Software. Stellar features to maximize your call center performance & let your business thrive. Full API Based with Readymade CRM Plugins. Virtual phone numbers in any country

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8x8 Work logo
Category Leaders

Integrated contact center, voice, chat, video, and APIs

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8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

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Intulse logo

VoIP business phone system for organizations of all sizes

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Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound phone communications. Key features of our managed VoIP services include team collaboration, call queue management, conference calling, voicemail, number porting, reporting, and more!

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OnSIP logo

Cloud-based softphone and voicemail platform

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OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to manage call recording, transfers, monitoring, reporting and more. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails.

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Users also considered
InfoFlo logo

HIPAA compaliant case management software

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HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price!

Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.

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AVOXI logo

Hosted business phone system and call center solution

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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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Kavkom logo

Predictive dialer and telephony software for telemarketers

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Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

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Spoke Phone logo

Great customer conversations anywhere, on any device.

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Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

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Users also considered
Unitel Voice logo

The Virtual Phone System for Business Builders

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Unitel Voice is the business builder's phone system. It lets you run your business from anywhere using any device. Easy to set up and use. Backed by amazing customer support that understands that busy small business owners don't have time for overcomplicated tech.

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Voxloud logo

Get your cloud phone system in just 59 seconds.

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Get in your pocket a large company’s phone system! Download the Voxloud app for mobile and you will no longer miss any calls and make your customer service so efficient!

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Users also considered
Ultatel Cloud Business Phone System logo
Category Leaders

ULTATEL | Phone and Teleommunication Solutions For Business

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ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

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MAXvoice logo

Communication tool that connects teams via voice calling

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MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations.

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VirtualPBX logo

Trusted VoIP for any office, anywhere.

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Get Unlimited Minutes, Text Messaging, and a VoIP Device for $18/mo***** Save up to 80% off business VoIP today!

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