getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Email Management Software with Ticket management

Last updated: June 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

38 software options

Zoho Desk logo

Customer service software for businesses of all sizes

visit website
Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

Read more about Zoho Desk

Users also considered
Missive logo

Collaborative inbox for teams

learn more
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Read more about Missive

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
LiveAgent is a web-based help desk and email management solution. It helps businesses manage all incoming emails and other customer communication from a team inbox. Over 150M happy customers use LiveAgent's help desk software worldwide.

Start with a 30-Day free trial, no credit card required.

Read more about LiveAgent

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is an AI email management software that helps teams organize their inbox and manage incoming emails to addresses like support@ or info@. Key features include email assignment, tags for visibility, internal collaboration, automations, and AI tools at each step of the journey.

Read more about Hiver

Users also considered
Klaviyo logo

AI-enabled email marketing solution for B2C companies

learn more
Klaviyo is the all-in-one platform built to help B2C companies grow by integrating email/ SMS marketing, full-funnel analytics, and service in one solution. Powered by customer data and built-in AI, Klaviyo makes it easy to scale marketing automation and personalization across all your channels.

Read more about Klaviyo

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

Read more about EngageBay CRM

Users also considered
Bloomreach logo

Bloomreach personalizes the e-commerce experience

learn more
Bloomreach Engagement provides out-of-the-box email tracking and bounce management for all of our native email provider integrations.

Read more about Bloomreach

Users also considered
Helpwise logo

Communication and workflow management software

learn more
Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

Read more about Helpwise

Users also considered
ProProfs Help Desk logo

Help desk and ticketing solution for customer service

learn more
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

Read more about ProProfs Help Desk

Users also considered
AIO logo

Omnichannel marketing and digital communication software

learn more
AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

Read more about AIO

Users also considered
Easymailing logo

Advanced Email Marketing & Campaign Analytics Platform

learn more
Streamline your email list management with precise segmentation, easy subscriber handling, automated list maintenance, and full compliance to enhance your marketing efficiency.

Read more about Easymailing

Users also considered
Replyco logo

Win Back 50% of Time Lost Messaging Customers

learn more
Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

Read more about Replyco

Users also considered
Mailtrap logo

Email delivery for fast-growing products that send at scale.

learn more
Email delivery platform for fast-growing product companies.

Read more about Mailtrap

Users also considered
SendPost logo

Cloud-based email verification platform.

learn more
SendPost provides an Email API and SMTP relay for developers, software businesses, and ESPs with tools, expertise, and support needed to reliably deliver, measure and optimize transactional emails.

Read more about SendPost

Users also considered
Maileon logo

Newsletter & marketing automation software

learn more
Maileon is an email marketing and automation solution that allows you to send targeted email campaigns to your customers and develop marketing automations. Benefit from numerous powerful features such as personalized sending times, our recommendation engine, AMP mailing support, landing page editors

Read more about Maileon

Users also considered
Mailsoftly logo

Send personalized emails and get higher response rates!

learn more
Handle all your email campaigns from one place—Mailsoftly can help you plan and send emails and track interactions with ease.

Read more about Mailsoftly

Users also considered
Alerts and Reminders logo

Email management platform

learn more
Virto Alerts App is designed for Office 365, Microsoft Teams, and SharePoint to send alerts, reminders, and notifications via email and build a flexible notification system on a SharePoint site.

Read more about Alerts and Reminders

Users also considered
Shared Inbox by Canary logo

Cloud-based and AI-enabled inbox for teams

learn more
Shared Inbox is a cloud-based and AI-enabled collaborative email software that organizes team communications with AI-enabled routing and response drafting.

Read more about Shared Inbox by Canary

Users also considered
Jelly logo

Cloud-based shared inbox for small teams

learn more
Jelly is a cloud-based shared inbox that enables team members to share an email address or several addresses, handle customer support, deal with clients, manage community, and more.

Read more about Jelly

Users also considered
Naofix logo

A unique SaaS that merges the powers of Helpdesk, CMMS & CRM

learn more
Naofix's email management centralizes communication, allowing users to handle personal and shared inboxes, organize emails, and automatically turn them into tickets for streamlined issue resolution.

Read more about Naofix

Users also considered
Loop Email logo

An all-in-one team inbox

learn more
Loop Email is an all-in-one team inbox, which simplifies and organizes incoming work communication into one inbox.

Read more about Loop Email

Users also considered
Crisp logo

All-in-one multi-channel solution for customer messaging

learn more
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

Read more about Crisp

Users also considered
Saleoid logo

Best CRM Software for leads, sales, marketing & billing

learn more
Saleoid is the Best CRM Software for startups, agencies & SMBs an all-in-one platform to generate leads, manage sales, run marketing, and handle billing in one connected system. Starts at $5/month (2-year plan).

Read more about Saleoid

Users also considered
GroupOffice logo

Open source groupware and CRM for collaboration

learn more
Group-Office is open source groupware and CRM software enabling team collaboration via shared calendars, file management, and email integration. It offers project management for tracking hours and costs, finance tools for sales, and contact management for email marketing and support. Group-Office syncs across iOS, MacOS, Android, and Windows using IMAP, CalDAV, and CardDAV protocols.

Read more about GroupOffice

Users also considered
Positive User logo

The engine of growth. An all in one solution for user data.

learn more
Positive User is an omnichannel emailing and customer engagement platform aimed at boosting engagement and improving conversion by using a single data source for your customers.

Read more about Positive User

Users also considered