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Top Rated Email Management Software with Jira

Last updated: July 2026

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15 software options

Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

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Gmail logo

Free email and inbox management app, from Google

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Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of storage, color-coded inbox filters, and 'unsend' button

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Google Workspace logo

Collaboration application suite for teams

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Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is a web-based help desk and email management solution. It helps businesses manage all incoming emails and other customer communication from a team inbox. Over 150M happy customers use LiveAgent's help desk software worldwide.

Start with a 30-Day free trial, no credit card required.

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Zoom Workplace logo

Zoom is an all-in-one collaboration platform

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With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

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Hiver logo

The AI powered customer service platform

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Hiver is an AI email management software that helps teams organize their inbox and manage incoming emails to addresses like support@ or info@. Key features include email assignment, tags for visibility, internal collaboration, automations, and AI tools at each step of the journey.

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Helpwise logo

Communication and workflow management software

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Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

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Crisp logo

All-in-one multi-channel solution for customer messaging

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Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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Help Scout logo

Cloud-based customer support platform

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Unlike enterprise tools that are hard to set up and create an impersonal customer experience, Help Scout lets you keep things simple and focus on delighting customers. Answer 52% more emails with ease and reduce support volume by 30%. You'll have happier customers and fewer requests — everyone wins.

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FreshMail logo

Email marketing solution

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FreshMail is a marketing software for creating, sending and tracking targeted email campaigns.

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Pipefy logo

Cloud-based and AI-powered process orchestration platform

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Pipefy is a business process orchestration and automation platform that enables teams to digitize workflows using AI agents and no-code tools. The platform features customizable workflow builders, pre-built AI agents for various departments, and integration capabilities with enterprise messaging systems like WhatsApp, Teams, and Slack. It includes process management tools, custom forms and portals, analytics dashboards, and enterprise-grade security with regulatory compliance features.

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Front logo

AI-enabled customer service platform for collaboration

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Front is an email management platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Copper logo

The CRM designed for Google Workspace

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Copper is a CRM tool that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships.

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Mailjet logo

Marketing Email, Transactional Email, Transactional SMS

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With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software & Email API for Teams. Marketers design, deliver, and automate email newsletter while developers power transactional email via robust API platform.

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this+that logo
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AI inbox automation and task extraction tool

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this+that is a task automation platform that reads messages from Gmail, Outlook, Slack, and Teams to automatically extract and handle action items. The software uses AI to identify requests, deadlines, and commitments within message threads, then routes tasks and builds workflows to manage them. It includes DoBox for collecting and tracking action items across communication channels and visual automation tools that integrate with platforms like GitHub, Notion, HubSpot, Jira, and Dropbox.

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