FreshMail Pricing, Features, Reviews & Comparison of Alternatives

FreshMail

Email marketing solution

4.44/5 (39 reviews)

FreshMail overview

What is FreshMail?

FreshMail provides all the necessary tools users need to launch an email marketing campaign. Users can create customized templates for their campaign without needing any coding skills. The software lets users create, send and follow a number of different types of marketing campaigns in addition to email, such as text messages, URL-based, API-based, optimized by weekday, periodic, A/B tests or scheduled.

With FreshMail users can easily manage all their subscriber lists. Users can import all their contacts from .cvs, .xls and upload from Basecamp and Google. Users can also track engagement with their emails - following clicks, viewing the number of opened messages, as well as seeing the location of subscribers. The software also automatically detects and removes duplicate content.
freshmail.com

Pricing

Starting from
€12/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, India and 3 other markets, Germany, Brazil, Mexico

Supported languages

English, Polish
FreshMail screenshot: FreshMail CampaignsNew FreshMail 6.0 - powerful email marketing softwareFreshMail screenshot: Newsletter LibraryFreshMail screenshot: Report SnapshotFreshMail screenshot: Reports ComparisonFreshMail screenshot: FreshMail DesktopFreshMail screenshot: Wilmer Newsletter TemplateFreshMail screenshot: Rodeo Newsletter TemplateFreshMail screenshot: Beatus Newsletter TemplateFreshMail screenshot: Nuntius Newsletter TemplateFreshMail screenshot: Indusia Newsletter TemplateFreshMail screenshot: Sandro Welcome Newsleter TemplateFreshMail screenshot: Vitra Newsletter TemplateFreshMail screenshot: FreshForm is an app for iOS and Android for collecting email addressesFreshMail screenshot: FreshForm - our mobile application for tabletsFreshMail Email Marketing Software Demo

FreshMail reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.3
  4.5
Peter McCoy

The best platform for sending personalised newsletters

Used weekly for 1-2 years
Reviewed 2016-08-12
Review Source: GetApp

I’ve tested a few different vendors and after using Mailchimp for a long time I switched to Freshmail. At first it mostly for cost reasons but it turns out that their customer support really impressed me. I really like being able to write or call and get quick answers for everything.

Pros
Freshmail Designer is what I like most. You can select templates or create your own from scratch and add whatever elements you want with one click. Everything looks really professional when you’re done. The other thing worth mentioning is automation with Google Analytics. It’s easy to send autoresponders to subscribers who complete goals that i set in google like “visit price page” and that person will get a message from me. Putting a small discount offer in that messages get really good results.

Cons
The integration with Google Analytics wasn’t easy for me but once I got the hang of it I could figure it out and set up new autoresponders with a few clicks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Holly Bouvier

I didn’t know email marketing was this easy to do

Reviewed 2015-09-20
Review Source: GetApp

My open rates on previous campaigns with another ESP were horrible and I never understood why. I thought a change of sending servers would help and it turns out that it makes all the difference.

Pros
Honestly, I don’t see much difference between one system and another but FreshMail does stand out to me for one reason. Over the past 4 or 5 years I have used four different email marketing systems and FreshMail has by far the best customer service of any of them. If you are getting any real use out of your email marketing, you will need some help or have a problem from time to time. FreshMail is only customer support that gave me the impression that there was actually someone looking into a problem and they always got back to me and stayed in touch until the problem was resolved.

Cons
My campaign got delayed because of their moderation process. When I wrote them to ask what was going on they said they have some kind of anti-spam moderation process that was taking longer than usual.

Rating breakdown

Value for money
Ease of use
Customer support

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Dale Gardner

Great User Interface, Not So Great Everything Else

Used weekly for 1-2 years
Reviewed 2018-10-01
Review Source: Capterra

Due to the server issues, we did move on from Freshmail to Mailchimp, but I wouldn't say Freshmail is all that bad, they just need to do a little housekeeping, tidy up those servers and consider making English the first language of the business.

Pros
The thing that attracted me to Freshmail's email marketing platform was that, to me, it seemed to give more flexibility in terms of getting creative with the interface than other alternatives such as Mailchimp. The templates seem to have more personality and, design-wise allowed a greater level of creative freedom.

Cons
Here's the problem - I just don't think Freshmail has the cleanest servers. Unfortunately, we had issues with emails being marked as spam and had difficulties with the Freshmail customer service team in resolving this. Also, there were a few language barriers at times as they are based out of Poland and you'd find the software having random splashes of Polish now and then.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Mitchell Anton

Very Happy to Reccomend

Used weekly for 6-12 months
Reviewed 2017-01-24
Review Source: GetApp

I have used Freshmail for more than 6 months. Before that I used Mailchimp but I had some difficulties with them and decided to change systems. So far everything seems to be very effective and I’m more than pleased that I decided to switch to Freshmail.

Pros
The biggest advantage is FreshMail’s 24/7 support. At the very beginning, I had a few problems but they worked and helped me to solve them, also I got some important advice on how to avoid similar problems in the future. I appreciate the wide range of guides, blog posts, e-books and so on. I want to get the most out of my email campaigns and freshmail knows how to do it :)

Cons
I don’t know how to integrate some plugins with their system, there’s no simple way to do it or I just have to figure it out - anyway it’s not very intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Artur Jaskólski

I enjoy using FreshMail and find it easy and useful in its price category.

Used occasionally for 2+ years
Reviewed 2017-11-17
Review Source: Capterra

Good insights about my subscribers database and possibility to clean it up from bouncing emails.

Pros
Many high-quality templates Easy to use A/B testing feature Good interface Clear campaign wizard Grouping messages and subscribers Good insights

Cons
The offer says otherwise, but from my experience messages filtered to spam are more common than a business would usually accept The templates are good, but the differences between how they are viewed within campaign wizard and in particular email clients is very big.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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FreshMail pricing

Starting from
€12/month
Pricing options
Subscription
Free trial
View Pricing Plans

Payment is based on the number of subscribers on a contact list(s) or based on the number of emails sent per month.

Up to 1000 subscribers: €12/month
Up to 2500 subscribers: €21/month
Up to 5000 subscribers: €37/month
Up to 10000 subscribers: €54/month
Up to 25000 subscribers: €120/month
Up to 50000 subscribers: €207/month
Up to 75000 subscribers: €289/month
Up to 100000 subscribers: €372/month

FreshMail features

A/B Testing
API
Campaign Analysis
Campaign Segmentation
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics

Activity Dashboard (379 other apps)
Automatic Notifications (223 other apps)
Campaign Management (376 other apps)
Content Management (286 other apps)
Customizable Branding (296 other apps)
Monitoring (260 other apps)
Multi-Channel Marketing (252 other apps)
Real Time Analytics (255 other apps)
Reporting & Statistics (376 other apps)
Social Media Integration (328 other apps)
Third Party Integration (373 other apps)

Videos and tutorials

Additional information for FreshMail

Key features of FreshMail

  • Inbox inspector
  • Spam test
  • Send time optimization
  • Personalization & dynamic content
  • Activity tracking
  • Auto-responders
  • Campaign planning
  • Campaign segmentation
  • Email communication management
  • Conversion tracking
  • CRM integration
  • Customizable templates
  • Email distribution
  • Forms management
  • Real time data
  • Real time email tracking
  • SMS integration
  • Subscription services
  • Automated scheduling
  • Customer segmentation
  • Google Analytics integration
  • Data import/export
  • Drag & Drop email template editor
  • Mailing list management
  • Event triggered actins
  • A/B testing
  • Custom fields
  • Drip email marketing
  • Email templates
  • Video tutorials, articles, how to, webinars, etc
  • Scheduled emails
  • SMS marketing
  • Web forms
  • WYSIWYG editor
  • Real-time email analytics and insight
  • Event triggered email
  • Market segmentation
  • Newsletter management
  • Click-through tracking
  • Engagement analytics
  • Geolocation
  • Behavior tracking
  • Email marketing
  • Subscriber management
View All Features

Benefits

With FreshMail users don't need any coding skills to create and optimize their newsletters.

FreshMail has an intuitive template editor. Choose a responsive template from the template library and customize it to get started on an email marketing campaign.

Users can create a subscriber list with FreshMail, the app will take care of everything from sign-up to managing subscriptions or unsubscribes.

FreshMail lets users know who is opening their newsletters and who is clicking on the links included in messages.

With segmentation and targeting options, users can automate their emails based on the activity and behavior of their subscribers and reach them at the right moment.