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FreshMail Logo

FreshMail

4.4
(45)

Write a review

Email marketing solution

(18)

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FreshMail Pricing, Features, Reviews and Alternatives

FreshMail FAQs

Q. What type of pricing plans does FreshMail offer?

FreshMail has the following pricing plans:
Starting from: €12.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of FreshMail?

FreshMail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does FreshMail support?

FreshMail supports the following languages:
English, Polish


Q. Does FreshMail support mobile devices?

FreshMail supports the following devices:
Android, iPad


Q. Does FreshMail offer an API?

Yes, FreshMail has an API available for use.


Q. What other apps does FreshMail integrate with?

FreshMail integrates with the following applications:
Wufoo, Capsule, Adobe Commerce, PayPal, Google Analytics 360, Zoho CRM, Jira, PrestaShop, Zapier, Gmail, Unbounce, Landingi, FreshBooks, Omniconvert, WordPress, Freshdesk, Nutshell, Salesforce Sales Cloud, SugarCRM, Repsly, Google Contacts, Getsitecontrol, Typeform, GoTo Webinar, Eventbrite, Highrise, SurveyMonkey, Privy, KickoffLabs, Joomla, Xero


Q. What level of support does FreshMail offer?

FreshMail offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base

FreshMail product overview

Price starts from

12

Per month

Other

What is FreshMail?

FreshMail provides all the necessary tools users need to launch an email marketing campaign. Users can create customized templates for their campaign without needing any coding skills. The software lets users create, send and follow a number of different types of marketing campaigns in addition to email, such as text messages, URL-based, API-based, optimized by weekday, periodic, A/B tests or scheduled.

Key benefits of using FreshMail

  • With FreshMail users don't need any coding skills to create and optimize their newsletters.

  • FreshMail has an intuitive template editor. Choose a responsive template from the template library and customize it to get started on an email marketing campaign.

  • Users can create a subscriber list with FreshMail, the app will take care of everything from sign-up to managing subscriptions or unsubscribes.

  • FreshMail lets users know who is opening their newsletters and who is clicking on the links included in messages.

  • With segmentation and targeting options, users can automate their emails based on the activity and behavior of their subscribers and reach them at the right moment.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Email/Help Desk
    Phone Support
    Knowledge Base

    Training options

    Live Online
    Videos
    Webinars
    In Person
    Documentation

    Not sure about FreshMail? Compare it with a popular alternative

    Starting from

    12

    Per month

    Other

    Free plan
    Free trial
    Pricing range

    Starting from

    22

    Per month

    Usage Based

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
    Why am I seeing this?

    FreshMail pricing information

    Value for money

    4.3

    /5

    45

    Starting from

    12

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    FreshMail features

    Functionality

    4.3

    /5

    45

    Total features

    34

    3 categories

    Most valued features by users

    Reporting/Analytics
    API
    Data Import/Export
    Customizable Templates
    Campaign Analytics
    Engagement Tracking
    Drag & Drop
    Activity Tracking

    FreshMail users reviews

    Overall Rating

    4.4

    /5

    45

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.8/10
    Rating distribution

    5

    4

    3

    2

    1

    25

    15

    4

    0

    1

    Pros
    Everything in the system is well organized and easy to follow and making your own beautiful newsletter is easy. Moreover, I like the wide range of free responsive templates.
    Most of all the features or easy to use and thanks to guidelines in the system it’s easy to learn why and what you should do send a successful campaign.
    I really like how easy it is to track the results of your email campaigns - their analytics feature is a big plus. It is also easy to A/B test stuff which - as a marketer - I find very helpful.
    Cons
    Sometimes buggy and looses edits if your Internet connection is unstable and not much option to design offline.
    Sometimes I have a problem with setting any function because it is difficult to find.
    If you run into an issue with Freshmail they are terrible. Go use another email service other than Freshmail.

    Overall rating contenders

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    Peter M.

    Internet, 10,001+ employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    The best platform for sending personalised newsletters

    Reviewed 8 years ago

    I’ve tested a few different vendors and after using Mailchimp for a long time I switched to Freshmail. At first it mostly for cost reasons but it turns out that their customer support really impressed me. I really like being able to write or call and get quick answers for everything.

    Pros

    Freshmail Designer is what I like most. You can select templates or create your own from scratch and add whatever elements you want with one click. Everything looks really professional when you’re done. The other thing worth mentioning is automation with Google Analytics. It’s easy to send autoresponders to subscribers who complete goals that i set in google like “visit price page” and that person will get a message from me. Putting a small discount offer in that messages get really good results.

    Cons

    The integration with Google Analytics wasn’t easy for me but once I got the hang of it I could figure it out and set up new autoresponders with a few clicks.

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    Carlos Felipe V.

    Construction, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Excellent Tool for Email Marketing Support

    Reviewed 3 years ago
    Pros

    This help our company a lot on email marketing campaigns, specially when we wanted to get new customers on new Atlanta area.

    Cons

    Only the interface aspect, something more comfortable for the user.

    DG
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    Dale G.

    Music, 11-50 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Great User Interface, Not So Great Everything Else

    Reviewed 6 years ago

    Due to the server issues, we did move on from Freshmail to Mailchimp, but I wouldn't say Freshmail is all that bad, they just need to do a little housekeeping, tidy up those servers and consider making English the first language of the business.

    Pros

    The thing that attracted me to Freshmail's email marketing platform was that, to me, it seemed to give more flexibility in terms of getting creative with the interface than other alternatives such as Mailchimp. The templates seem to have more personality and, design-wise allowed a greater level of creative freedom.

    Cons

    Here's the problem - I just don't think Freshmail has the cleanest servers. Unfortunately, we had issues with emails being marked as spam and had difficulties with the Freshmail customer service team in resolving this. Also, there were a few language barriers at times as they are based out of Poland and you'd find the software having random splashes of Polish now and then.

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    Artur J.

    Marketing and Advertising,

    Used other for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    I enjoy using FreshMail and find it easy and useful in its price category.

    Reviewed 6 years ago

    Good insights about my subscribers database and possibility to clean it up from bouncing emails.

    Pros

    Many high-quality templates Easy to use A/B testing feature Good interface Clear campaign wizard Grouping messages and subscribers Good insights

    Cons

    The offer says otherwise, but from my experience messages filtered to spam are more common than a business would usually accept The templates are good, but the differences between how they are viewed within campaign wizard and in particular email clients is very big.

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    Harriet W.

    Market Research, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to learn and easy to use!

    Reviewed 7 years ago
    Pros

    I like how user friendly Freshmail is. The template designer has a lot of pre-made templates and I created mine by just tweaking the one I really liked. All my contacts are easy to manage and to organize. I’m building my email list with their plugin for Wordpress and that works fine as well.

    Cons

    Free plan don’t have a possibility to create drip campaigns, I had to upgrade to enable this feature.

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