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FreshMail Pricing, Features, Reviews and Alternatives

FreshMail product overview

Price starts from

12

/momonth

What is FreshMail?

FreshMail provides all the necessary tools users need to launch an email marketing campaign. Users can create customized templates for their campaign without needing any coding skills. The software lets users create, send and follow a number of different types of marketing campaigns in addition to email, such as text messages, URL-based, API-based, optimized by weekday, periodic, A/B tests or scheduled.

Key benefits of using FreshMail

  • With FreshMail users don't need any coding skills to create and optimize their newsletters.

  • FreshMail has an intuitive template editor. Choose a responsive template from the template library and customize it to get started on an email marketing campaign.

  • Users can create a subscriber list with FreshMail, the app will take care of everything from sign-up to managing subscriptions or unsubscribes.

  • FreshMail lets users know who is opening their newsletters and who is clicking on the links included in messages.

  • With segmentation and targeting options, users can automate their emails based on the activity and behavior of their subscribers and reach them at the right moment.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Email/Help Desk
    Phone Support
    Knowledge Base

    Training options

    Live Online
    Videos
    Webinars
    In Person
    Documentation

    FreshMail pricing information

    Value for money

    4.4

    /5

    43

    Price starts from

    12

    /momonth

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    FreshMail features

    Functionality

    4.4

    /5

    43
    Total Features46 3 categories

    Most valued features by users

    Reporting/Analytics
    API
    Data Import/Export
    Customizable Templates
    Campaign Analytics
    Template Management
    Engagement Tracking
    Contact Management

    Functionality contenders

    FreshMail users reviews

    Overall rating

    4.4

    /5

    43

    Positive reviews

    88%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.93/10
    Rating distribution

    5

    4

    3

    2

    1

    25

    13

    4

    0

    1

    Pros
    Most of all the features or easy to use and thanks to guidelines in the system it’s easy to learn why and what you should do send a successful campaign.

    AR

    Alex R. H.

    Everything in the system is well organized and easy to follow and making your own beautiful newsletter is easy. Moreover, I like the wide range of free responsive templates.

    SB

    Sebastian B.

    I really like how easy it is to track the results of your email campaigns - their analytics feature is a big plus. It is also easy to A/B test stuff which - as a marketer - I find very helpful.

    MC

    Matylda C.

    Cons
    Sometimes buggy and looses edits if your Internet connection is unstable and not much option to design offline.

    SA

    Siobhan A.

    Sometimes I have a problem with setting any function because it is difficult to find.

    AR

    Anonymous Reviewer

    If you run into an issue with Freshmail they are terrible. Go use another email service other than Freshmail.

    DV

    David V.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    The best platform for sending personalised newsletters

    Reviewed 5 years ago

    I’ve tested a few different vendors and after using Mailchimp for a long time I switched to Freshmail. At first it mostly for cost reasons but it turns out that their customer support really impressed me. I really like being able to write or call and get quick answers for everything.

    Pros

    Freshmail Designer is what I like most. You can select templates or create your own from scratch and add whatever elements you want with one click. Everything looks really professional when you’re done. The other thing worth mentioning is automation with Google Analytics. It’s easy to send autoresponders to subscribers who complete goals that i set in google like “visit price page” and that person will get a message from me. Putting a small discount offer in that messages get really good results.

    Cons

    The integration with Google Analytics wasn’t easy for me but once I got the hang of it I could figure it out and set up new autoresponders with a few clicks.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Excellent Tool for Email Marketing Support

    Reviewed 2 months ago
    Pros

    This help our company a lot on email marketing campaigns, specially when we wanted to get new customers on new Atlanta area.

    Cons

    Only the interface aspect, something more comfortable for the user.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend3/10

    Share this review:

    Great User Interface, Not So Great Everything Else

    Reviewed 3 years ago

    Due to the server issues, we did move on from Freshmail to Mailchimp, but I wouldn't say Freshmail is all that bad, they just need to do a little housekeeping, tidy up those servers and consider making English the first language of the business.

    Pros

    The thing that attracted me to Freshmail's email marketing platform was that, to me, it seemed to give more flexibility in terms of getting creative with the interface than other alternatives such as Mailchimp. The templates seem to have more personality and, design-wise allowed a greater level of creative freedom.

    Cons

    Here's the problem - I just don't think Freshmail has the cleanest servers. Unfortunately, we had issues with emails being marked as spam and had difficulties with the Freshmail customer service team in resolving this. Also, there were a few language barriers at times as they are based out of Poland and you'd find the software having random splashes of Polish now and then.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Very Happy to Reccomend

    Reviewed 5 years ago

    I have used Freshmail for more than 6 months. Before that I used Mailchimp but I had some difficulties with them and decided to change systems. So far everything seems to be very effective and I’m more than pleased that I decided to switch to Freshmail.

    Pros

    The biggest advantage is FreshMail’s 24/7 support. At the very beginning, I had a few problems but they worked and helped me to solve them, also I got some important advice on how to avoid similar problems in the future. I appreciate the wide range of guides, blog posts, e-books and so on. I want to get the most out of my email campaigns and freshmail knows how to do it :)

    Cons

    I don’t know how to integrate some plugins with their system, there’s no simple way to do it or I just have to figure it out - anyway it’s not very intuitive.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    I enjoy using FreshMail and find it easy and useful in its price category.

    Reviewed 4 years ago

    Good insights about my subscribers database and possibility to clean it up from bouncing emails.

    Pros

    Many high-quality templates Easy to use A/B testing feature Good interface Clear campaign wizard Grouping messages and subscribers Good insights

    Cons

    The offer says otherwise, but from my experience messages filtered to spam are more common than a business would usually accept The templates are good, but the differences between how they are viewed within campaign wizard and in particular email clients is very big.

    FreshMail FAQs and common questions

    FreshMail has the following pricing plans:
    Starting from: €12.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    FreshMail has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    FreshMail supports the following languages:
    Polish, English


    FreshMail supports the following devices:
    Android, iPad


    Yes, FreshMail has an API available for use.


    FreshMail integrates with the following applications:
    Wufoo, Capsule, Magento Commerce, PayPal, Google Analytics, Zoho CRM, Jira, PrestaShop, Zapier, Gmail, Unbounce, Landingi, FreshBooks, Omniconvert, Wordpress, Freshdesk, Nutshell, Salesforce Sales Cloud, SugarCRM, Repsly, Google Contacts, GetSiteControl, Typeform, GoToWebinar, Eventbrite, Highrise CRM, SurveyMonkey, Privy, KickoffLabs, Joomla, Xero


    FreshMail offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base

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