FreshMail Pricing, Features, Reviews & Comparison of Alternatives

FreshMail Reviews

FreshMail

Email marketing simplified

4.43/5 (21 reviews)
11,518     2,635

FreshMail provides all the necessary tools you need to launch an email marketing campaign. You can create customized templates for your campaign without needing any coding skills. The software lets you create, send and follow a number of different types of marketing campaigns in addition to email, such as text messages, URL-based, API-based, optimized by weekday, periodic, A/B tests or scheduled.

With FreshMail you can easily manage all your subscriber lists. You can import all your contacts from .cvs, .xls and upload from Basecamp and Google. You can also track engagement with your emails - following clicks, viewing the number of opened messages, as well as seeing the location of your subscribers. The software also automatically detects and removes duplicate content.
freshmail.com

FreshMail Reviews (21)

Most positive review

 Does exactly what it's supposed to do and works well

The online interface is very intuitive to the users. We have people working in there that are anywhere from graphic designers and web developers all the way to traditional marketers without really a great deal of online experience, and because the tools are so easy to use, it has been a great ...

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Reviewed 15th of March, 2016 by Bernard Sauriol

Most critical review

 Good tool for new business development

I’ve had problems logging in to the system when they run updates. FreshMail is a great professional system for newsletters at a good price. I’ve been using it for almost a year and I haven’t had any problems yet. It’s simple to use I think a kid could get the hang of it.

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Reviewed 23rd of October, 2016 by Luca Hammond

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FreshMail Category Leaders

Reviews
Integrations
Mobile
Media
Security

#4 in Email Marketing

View full ranking
63
11
15
13
9
15

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

FreshMail Screenshots (17)

FreshMail screenshot: FreshMail CampaignsFreshMail screenshot: Newsletter LibraryFreshMail screenshot: FreshMail DesktopFreshMail screenshot: Report SnapshotFreshMail screenshot: Reports ComparisonFreshMail screenshot: Wilmer Newsletter TemplateFreshMail screenshot: Rodeo Newsletter TemplateFreshMail screenshot: Beatus Newsletter TemplateFreshMail screenshot: Nuntius Newsletter TemplateFreshMail screenshot: Indusia Newsletter TemplateFreshMail screenshot: Sandro Welcome Newsleter TemplateFreshMail screenshot: Vitra Newsletter TemplateFreshMail screenshot: FreshForm is an app for iOS and Android for collecting email addressesFreshMail screenshot: FreshForm - our mobile application for tabletsFreshMail screenshot: FreshFormFreshMail screenshot: FreshFormFreshMail screenshot: FreshForm

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPad, Mac, Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Asia, Australia, Brazil, Canada, Europe, Germany, India, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, Polish
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

FreshMail Pricing

Starting from: $7.00
Pricing model: Freemium, One-time License, Subscription
Free Trial: Available (No Credit Card required)

Payment is based on the number of subscribers on your contact list(s) or based on the number of emails you send per month.

Competitors Pricing

Pinpointe On-Demand

Starting from: $42.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Mailigen

Starting from: $10.00/month
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

Autopilot

Starting from: $20.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited FreshMail also visited

Key Features of FreshMail

  • Drag & Drop email template editor
  • Planification & sending of your campaigns
  • Real-time email analytics and insight
  • Google Analytics integration (traffic, conversions, ROI)
  • Smart management of your subscriber lists
  • Email marketing automation
  • Resources: video tutorials, articles, how to, webinars, etc
  • Integration with your CRM system or e-commerce platform

Benefits

With FreshMail you don't need any coding skills to create and optimize your newsletters.

FreshMail has an intuitive template editor. Choose a responsive template from the template library and customize it to get started on your email marketing campaign.

You can create a subscriber list with FreshMail, the app will take care of everything from sign-up to managing subscriptions or unsubscribes.

FreshMail lets you know who is opening your newsletters and who is clicking on the links that you included in your messages.

With segmentation and targeting options, you can automate your emails based on the activity and behavior of your subscribers and reach them at the right moment.

Alternatives to FreshMail

Videos

Mitchell Anton

Verified Reviewer

Very Happy to Reccomend

24/01/2017

I have used Freshmail for more than 6 months. Before that I used Mailchimp but I had some difficulties with them and decided to change systems. So far everything seems to be very effective and I’m more than pleased that I decided to switch to Freshmail.

Pros

The biggest advantage is FreshMail’s 24/7 support. At the very beginning, I had a few problems but they worked and helped me to solve them, also I got some important advice on how to avoid similar problems in the future. I appreciate the wide range of guides, blog posts, e-books and so on. I want to get the most out of my email campaigns and freshmail knows how to do it :)

Cons

I don’t know how to integrate some plugins with their system, there’s no simple way to do it or I just have to figure it out - anyway it’s not very intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering FreshMail

I would recommend Freshmail to other marketing professionals as a useful free and paid tool.

Source: GetApp
Helpful?   Yes   No
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Tomasz Wozniczka

Really good value

06/12/2016

Freshmail gives You really good value. Every time we have to deal with huge mailings we use freshmail as our mailing service provider

Pros

Value for money

Cons

can't see one

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10

Recommendations to others considering FreshMail

no

Source: Capterra
Helpful?   Yes   No
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David Valentine

Save Your Money/Time

26/11/2016

Service is terrible. It was easy to set up and use until one day they randomly deactivated my account. I tried for 3 weeks to get this fixed. 3 Weeks is way too long to fix my email service. I went back to Aweber, service is much better. If you run into an issue with Freshmail they are terrible. Go use another email service other than Freshmail.

Pros

The templates are great and easy to set up.

Cons

Service is horrid and slow. Especially for this day and age.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

0/10

Recommendations to others considering FreshMail

Save your time and do not use them, ever.

Source: Capterra
Helpful?   Yes   No
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Luca Hammond

Verified Reviewer

Good tool for new business development

23/10/2016

FreshMail is a great professional system for newsletters at a good price. I’ve been using it for almost a year and I haven’t had any problems yet. It’s simple to use I think a kid could get the hang of it.

Pros

The price is very reasonable. Customer support available 24-7. Nice looking campaign reports in real time.

Cons

I’ve had problems logging in to the system when they run updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
0 of 1 people found this review helpful
Helpful?   Yes   No
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Vito Kudel

Great support than I can count on day or night

23/10/2016

I moved to FreshMail after using Mailchimp for a bit. I¿m using a free account now since my subscriber base is rather small. The thing I like most is the great selection of templates they have and the intuitive process for everything. They have great testing options as well and lots of help in making your message in a way that will avoid spam filters. Advanced database segmentation lets me deliver very targeted content to my subscribers. And the customer support is really helpful and professional. I just wish that I could share templates with coworkers using the free version but apparently you can do that in paid version. When my subscriber base gets there, I¿ll move up to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dave Alger

Easy to use, templates, support

22/09/2016

I¿m new to Freshmail and I can share my first impressions. I never realized that making my own newsletter was that easy. It was really easy to find my way around the designer and make exactly what I wanted. They have lots of templates that you can just start with and customize the way you want. The process is really simple and a big plus. On the down side, I¿m not really sure how I¿m supposed to integrate certain plugins with google analytics. I¿ll just have to leave it for someone else to help me with. Oh, and another thing I liked was getting free newsletters from freshmail with advice and tips on making great campaigns - a nice extra for people like me just starting out.

Pros

I never realized that making my own newsletter was that easy. It was really easy to find my way around the designer and make exactly what I wanted. They have lots of templates that you can just start with and customize the way you want. The process is really simple and a big plus.

Cons

I¿m not really sure how I¿m supposed to integrate certain plugins with google analytics. I¿ll just have to leave it for someone else to help me with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering FreshMail

The thing I really liked was getting free newsletters from freshmail with advice and tips on making great campaigns - a nice extra for people like me just starting out.

Source: Capterra
Helpful?   Yes   No
Read more
Gillian T

Easy to use email marketing tool

12/08/2016

I set up an account in FreshMail not long ago to start promoting my new e-store. First impressions were good. Setting up a newsletter step by step is intuitive and adding graphics & creating the overall design is easy. You don¿t need to know anything about programming or graphic design to make something that looks great. I didn¿t think it would be this easy. You arrange your newsletter by dragging and dropping blocks in the template. It¿s easy to combine text blocks and others with pictures and graphics and then edit everything the way you want it. When you¿re done you can save your template so you can start from there next time and just change the details. After maybe an hour of experimentation the first time I worked with it, I can now make my own newsletter campaigns. If you don¿t want to make your own or don¿t have time you can also choose a ready made responsive template from their library.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Peter McCoy

Verified Reviewer

The best platform for sending personalised newsletters

12/08/2016

I’ve tested a few different vendors and after using Mailchimp for a long time I switched to Freshmail. At first it mostly for cost reasons but it turns out that their customer support really impressed me. I really like being able to write or call and get quick answers for everything.

Pros

Freshmail Designer is what I like most. You can select templates or create your own from scratch and add whatever elements you want with one click. Everything looks really professional when you’re done. The other thing worth mentioning is automation with Google Analytics. It’s easy to send autoresponders to subscribers who complete goals that i set in google like “visit price page” and that person will get a message from me. Putting a small discount offer in that messages get really good results.

Cons

The integration with Google Analytics wasn’t easy for me but once I got the hang of it I could figure it out and set up new autoresponders with a few clicks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
0 of 1 people found this review helpful
Helpful?   Yes   No
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Conrad Waltz

Verified Reviewer

Best customer service

07/06/2016

It's really easy to work with the system - the templates are great and I had no problem creating very good looking campaigns. Also, it's great there is a phone support available - these guys are really helpful with any issues.

Pros

Customer service and the template designer.

Cons

Sometimes system works slow.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
0 of 1 people found this review helpful
Helpful?   Yes   No
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Bernard Sauriol

Verified Reviewer

Does exactly what it's supposed to do and works well

15/03/2016

The online interface is very intuitive to the users. We have people working in there that are anywhere from graphic designers and web developers all the way to traditional marketers without really a great deal of online experience, and because the tools are so easy to use, it has been a great tool for the entire marketing team.

Pros

I like the functionality of FreshMail Designer. You can change everything using drag & drop and there are tons of additional graphics and buttons to add. They also recently updated everything to make sure that templates adapt to mobile devices.

Cons

Integration into existing SaaS applications could be better and more diverse.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Who is FreshMail For?