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Top Rated IVR Software with Freelancers - Page 3

Last updated: November 2026

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196 software options

Leaptree Optimize logo

Customer experience QA and performance management solution

Leaptree Optimize is a Customer Experience QA and performance management solution designed to help customer service, support, and sales teams enhance quality, compliance, and efficiency. By automating manual CX quality assurance tasks, Leaptree Optimize enables teams to score more customer interactions, providing faster insights and actionable feedback.

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Salesken logo

Cloud-based AI sales platform for SMBs & enterprises

Cloud-based AI sales platform combining revenue intelligence, real-time coaching, and QA for sales teams across industries.

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Talkdesk logo

Customer Experience. Automated.

Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department.

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Diabolocom logo

Cloud CCaaS with AI for teams of all sizes

Personalise your customer experience and reduce waiting times with the IVR phone system of the cloud-based contact center software Diabolocom.

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Infinity Call Tracking logo

Call intelligence platform for businesses of all sizes

Infinity is a call intelligence solution that features online and offline call tracking. Integrated with multiple CRM platforms, Infinity can easily understand the full customer journey and maximize ROI by viewing revenue against specific marketing campaigns.

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Calabrio ONE logo

Comprehensive performance software for contact centers

Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

The SanIVR Bot presents an effective voice bot solution for placing calls to work for numerous purposes. It places the call automatically and places the appropriate required voice message for the customers. Further, this message can be customized to meet business-centric requirements.

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InGenius logo

Computer telephony integration to fuel efficiency

Increase agent productivity and earn happier customers with a seamless connection between your CRM and business phone system. Drive more successful service and sales with one simple, smooth computer telephony integration that supports unique and complex workflows.

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ZIWO logo

API Based cloud contact center software with CRM Integration

ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR.

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ATLAS logo

Inbound call tracking software

ATLAS is a sophisticated inbound call tracking software designed to optimize marketing performance by thoroughly analyzing and scoring all click-to-call campaigns. It features global numbers, allowing businesses to gain a nationwide presence.

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ViaDialog logo

Sovereign AI contact center: cloud, on-premise or hybrid

French contact center platform with native telephony, omnichannel routing and AI agents (voicebots, chatbots) that execute tasks. Deployed in the cloud, on-premise or hybrid, with REST APIs and native CRM integrations.

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Avaya Experience Platform logo

Contact center management solution

Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

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Zoom Phone logo

Cloud-based business phone system

Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities.

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Infobip logo

Omni-channel customer communication and engagement

Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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CallFinder logo

Speech analytics tool for small to midsize businesses

CallFinder® is the leading provider of managed cloud-based SaaS speech analytics, automated call scoring, and speech-to-text transcription with conversational insights, such as sentiment and emotion detection.

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VIS Centralino in Cloud logo

Cloud-based business phone solution

VIS-Centralino In Cloud is a cloud-based phone system for small businesses and public administrations that helps control and modify the functions of VoIP Cisco CUCM.

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Verloop logo

Conversational AI Platform for Automated Customer Support

Verloop.io is a Conversational AI platform that automates customer support, using ML, ASR, and NLP to power AI-driven self-service, real-time agent assistance, and automated quality insights. Supporting 80+ languages across various channels, Verloop.io enables brands to achieve 90%+ query deflection

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VoiceShot logo

Auto attendant cloud phone system

VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format.

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Newfies-Dialer logo

Cloud callcenter for remote sales and customer communication

Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more

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Universal Knowledge logo

Multi-solution knowledge management product

Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support.

SaaS or On Premise deployment options available.

Pricing based on a cost per named and / or concurrent license per month.

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Yonder logo

Cloud-based review management tool for travel businesses.

Yonder is a unified customer engagement platform built for tourism businesses.
We help operators boost conversions, elevate guest communication, and drive more reviews with a seamlessly integrated suite of AI tools, from Phone Agents to Chatbots and Review Management.

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ICR Evolution logo

Software for a real omnichannel experience.

Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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Dextr logo

Contact center as a service (CCaaS) solution

Dextr is a contact center as a service (CCaaS) solution by Amazon Connect that combines a full-featured agent call control and supervisor interface with a library of cloud services. The solution leverages Amazon Connect and the Amazon eco-system to drive contact center as a service solutions.

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MaestroQA logo

Cloud-based contact center QA & analytics platform

Cloud-based conversation analytics and QA platform for mid-market and enterprise contact centers, offering AI-powered scoring.

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Audara logo

AI-Driven Omnichannel Contact Center Platform

Audara’s AI-powered IVR offers natural voice interaction and dynamic routing. SmartAgents understand intent and context, enabling efficient self-service while OmniScan tracks performance and drop-off points.

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