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Top Rated Video Conferencing Software with Remote Access/Control in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Remote access/control allows team members to assist each other, troubleshoot technical issues, and collaborate on projects in real-time. It facilitates remote work by enabling control of another participant’s screen during meetings. Our reviewers in video conferencing software rated this feature as important.

6 Best Video Conferencing Software with Remote Access/Control

Product
User rating
Starting price
Webex Suite logo
4.4
(7.3K)
25
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
learn more
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more

See other top Video Conferencing products with remote access/control

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Video Conferencing software category. They also needed to have sufficient reviews about remote access/control, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for remote access/control, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,015)
Key Features
Meeting Management4.5
Two Way Audio & Video

User insights about the remote access/control feature

Reviewers feel that Webex Suite's remote access/control capabilities are essential for collaboration and support. They highlight the secure connection for sharing sensitive information and the ability to control another user's computer for tech support and training. Users find it user-friendly and effective for remote monitoring, troubleshooting, and conducting meetings.
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“You can also collaborate during a cisco webex session, the other party can take control of your screen. it is real time and especially for a support analyst like myself, its one great tool i use to assist users resolve their issues without meeting them physically.”
Verified reviewer profile picture

Hamzat O.

Application Support Analyst

“I like that Webex's Remote Access/Control feature makes it easy to collaborate with colleagues and clients in different locations. It offers a secure connection so that sensitive information can be safely shared and accessed. Additionally, this feature allows the user to control another user's computer, which is great for providing tech support and IT assistance.”
Verified reviewer profile picture

Devendra K.

Manager

Starting price
25per user /
per month
learn more
Pros and Cons based on 7,395 verified reviews
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Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Meeting Management4.5
Two Way Audio & Video

User insights about the remote access/control feature

Reviewers appreciate GoTo Meeting's remote access/control capabilities for their ease of use and reliability. They find it particularly helpful for remote collaboration, support, and training. Users value the ability to access and control another's computer smoothly, making it a critical tool for remote work, especially during the pandemic.

See related user reviews

“Remote Access/Control is critical in remote collaboration. When we cannot hand over our pen like in offline meeting, remote access/control gives us that convenience. Remote Access/Control in GoToMeeting is convenient to use, the movement is so smooth.”
TA

Tito A.

Program Development Manager

“This feature of Go To Meetings is our most used and reliable resource. Through employee training, computer issues, or visual learning, being able to access one another's computer remotely is extremely helpful. ”
MD

Maelynn D.

Meter Reading and Billing Services Manager

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,151)
Key Features
Meeting Management4.7
Two Way Audio & Video

User insights about the remote access/control feature

Reviewers indicate that Google Workspace's remote access/control capabilities are highly valuable, allowing users to access emails, documents, and schedules from any device, anywhere. They find it enhances productivity and flexibility, making remote work seamless. Users appreciate the unified platform for communication and work management, and the ability to administer accounts remotely, even on mobile devices.

See related user reviews

“Remote access/control can significantly enhance a product's versatility by enabling users to manage it from anywhere, improving convenience and efficiency.”
mm

mohamed m.

ibn zohr

“Not entirely sure what is meant by this, however in the capacity of being able to access this remotely and on multiple devices, it's certainly convenient in accessing emails and checking work schedules, upcoming meetings and important emails - among others.”
MT

Mo T.

Sales and Partnerships Manager

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,470 verified reviews

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Meeting Management4.4
Two Way Audio & Video

User insights about the remote access/control feature

Users report that Slack's remote access/control capabilities are very effective, enabling access from any device and location. They appreciate the seamless synchronization across multiple devices and the ease of helping colleagues through remote control. Reviewers find it particularly useful for collaboration, troubleshooting, and maintaining communication in remote work environments.

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“Remote access in Slack enables flexible, collaborative work from anywhere, ensuring efficient communication, productivity, and seamless integration with remote tools for distributed teams.”
KB

Kim B.

Content Moderator

“Remote Access/Control in Slack lets users connect to their workspaces from anywhere, ensuring uninterrupted collaboration. Slack's intuitive interface and robust infrastructure provide a seamless connection experience, whether on the go, working from home, or travelling. With just a few clicks, you can access your channels, messages, files, and conversations, staying engaged and informed no matter where you are.”
SS

Shikha S.

SEO Executive

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,035 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Meeting Management4.5
Two Way Audio & Video

User insights about the remote access/control feature

Reviewers indicate that Microsoft Teams' remote access/control capabilities are important for remote support and collaboration. They appreciate the ability to control other desktops/screens for troubleshooting and training. Users find it easy to access from any device, though some mention issues with reliability and the need for better integration with administrative controls.

See related user reviews

“This feature has helped me collaborate well with my team while discussing on some topics together remotely during that time if the host approve request control, we can make selections, edits and do other stuffs and release control if done.”
KB

Kamal B.

Student

“This tool makes it easy to help out team members who have trouble navigating software and UI's. Remoting into their desktop allows me to diagnose, troubleshoot issues, etc., and help provide support and training on their machine while we are all working remotely.”
JV

Joey V.

Staff Engineer

Starting price
4per user /
per month
learn more
Pros and Cons based on 10,931 verified reviews

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,977)
Key Features
Meeting Management4.6
Two Way Audio & Video

User insights about the remote access/control feature

Users report that Zoom Workplace's remote access/control capabilities are highly useful for remote support, training, and collaboration. They appreciate the ability to control another participant's screen, which facilitates troubleshooting and presentations. Reviewers find it easy to use across multiple devices, though some mention occasional lag and the need for improvement in accessibility.
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“Remote Access/Control in zoom helped me in lot of product demo meetings where I can easily get the report access of the users computer and assess them in solving the issue they are facing with my product.”
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R.Manoj A.

Product Manager

“In a meeting, you can use the remote control capability to take control of another participant's screen. You can either request remote control of another person's screen or have control given to you by the other player. Once given permission, you can control their mouse and keyboard, and even copy text from their screen to yours. This is great when you're trying to help out the participants when they are stuck on a lab during training or even fixing an issue for your team member. ”
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Dharmendra A.

Manager Cyber Security

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,520 verified reviews
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Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Other Top Rated Video Conferencing Software with Remote Access/Control in 2026

Slack logo

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Zoom Workplace logo
Category Leaders

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo
Category Leaders

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo
Category Leaders

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
GoTo Webinar logo

Video conferencing and webinar hosting for large events

learn more
As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs.

Read more about GoTo Webinar

Users also considered
RingEX logo

RingEX - AI meets trusted communications

learn more
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
Adobe Connect logo

Web conferencing solution for schools and organizations

learn more
Adobe Connect is a cloud-based web conferencing solution designed to help businesses, public agencies, and educational institutions organize meetings and training sessions. Features include customizable branding, team collaboration, engagement analytics, remote access, reporting & document sharing.

Read more about Adobe Connect

Users also considered
FreeConferenceCall.com logo
Category Leaders

Web conferencing and team collaboration solution

learn more
FreeConferenceCall.com is a conference management solution designed to help businesses organize, launch & manage meetings with external and internal stakeholders. The audio conferencing functionality lets users connect with participants using VoIP or domestic/local dial-in numbers.

Read more about FreeConferenceCall.com

Users also considered
RingCentral Video logo
Category Leaders

Video conferencing software with screen sharing & team chat

learn more
RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets & mobile devices. The solution offers collaboration tools including audio and video calls, screen sharing, integrated messaging & more.

Read more about RingCentral Video

Users also considered
LiveWebinar logo

The most advanced and customizable webinar platform

learn more
LiveWebinar.com is a cloud-based webinar software that helps both small teams and enterprises manage webinars and online meetings. It lets any sales, HR, or marketing team easily perform online events for their audiences.

Read more about LiveWebinar

Users also considered
Remo logo

Live online events platform

learn more
Remo conference is a live online events platform that focuses on building authentic relationships by providing an immersive virtual space that simulates the real-world experience of attending events and conferences in the most effective way possible.

Read more about Remo

Users also considered
Vectera logo

Meeting room scheduling and video conferencing platform

learn more
Vectera is a cloud-based online conferencing platform designed to assist sales, customer success, and financial advisory teams with meeting room scheduling and video conferencing. Key features include screen sharing, file transfer, custom branding, calendars, and data encryption.

Read more about Vectera

Users also considered
MiVoice Business Solution logo

AI-powered communications solutions for all industries

learn more
MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

Read more about MiVoice Business Solution

Users also considered
11Sight logo

The shortest path to revenue.

learn more
#1 Inbound Video Call Platform for Revenue Teams.

Read more about 11Sight

Users also considered
Glisser logo

Virtual and hybrid events platform with engagement features

learn more
An events platform with integrated audience response, our platform allows live streaming, presents slides to all devices instantly, then uses audience interaction to improve the delegate experience and provide powerful event analytics while maintaining topflight security protocols.

Read more about Glisser

Users also considered
Amazon Chime logo
Category Leaders

Online meeting & video conferencing solution

learn more
Amazon Chime is an online meeting solution designed to streamline the process of organizing & conducting voice calls, video calls & conferences, and more

Read more about Amazon Chime

Users also considered
Sherpany logo

Meeting management software for the board & leadership teams

learn more
Sherpany is a cloud-based meeting management solution designed to help boards, executives, and leadership teams streamline their meeting processes. The solution offers features like agenda building, digital circular resolutions, document management, and task tracking to boost productivity, efficiency, and decision-making across the organization. Sherpany also provides security and compliance features to ensure the protection of sensitive information.

Read more about Sherpany

Users also considered
Bluescape logo

Virtual workspaces that facilitate team collaboration

learn more
Collaborate more effectively and make informed decisions with Bluescape, a secure visual collaboration solution. Get flexible virtual workspaces, powerful whiteboarding, smart video conferencing, annotations and drawing tools, customizable templates, and easy file sharing.

Read more about Bluescape

Users also considered
Ultatel Cloud Business Phone System logo

ULTATEL | Phone and Teleommunication Solutions For Business

learn more
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

Users also considered
Jitsi logo

Open-source video conferencing platform

learn more
Jitsi Meet is an open-source video conferencing software that helps businesses create password-protected virtual meeting rooms to host audio and video calls. Administrators can create custom meeting URLs, mute or remove participants, and share the entire screen or specific applications.

Read more about Jitsi

Users also considered
TurboMeeting logo

Web conferencing and remote support software

learn more
TurboMeeting is a web conferencing software designed to help small to medium-sized businesses manage and schedule interactive meetings with teams across multiple locations. Users can send invitations via Microsoft Outlook calendar or send IMs with prefilled meeting details.

Read more about TurboMeeting

Users also considered
CoScreen logo

True collaboration for all teams

learn more
Simultaneously share and collaborate on any app. Turn meetings into doings and make your team 10x more productive.

Read more about CoScreen

Users also considered

Key features for Video Conferencing software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Meeting Management: Reviewers appreciate scheduling, security, control over participants, screen sharing, and integration with calendars for efficient, organized meetings. 93% of reviewers rated this feature as important or highly important.
  • Two Way Audio & Video: Users value high-quality audio and video, customization options, real-time communication, and the ability to switch between audio and video seamlessly. 93% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Reviewers highlight the ease of sharing screens for presentations, collaboration, and troubleshooting, enhancing communication and productivity during meetings. 92% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users find mobile access crucial for staying connected, attending meetings, and collaborating on the go, ensuring flexibility and productivity. 88% of reviewers rated this feature as important or highly important.
  • Presentation Streaming: Reviewers emphasize the convenience of streaming presentations in real-time, facilitating engagement, and allowing seamless sharing of visual content. 88% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Users appreciate the ability to communicate instantly during meetings, share links, and provide feedback without interrupting the speaker, enhancing collaboration. 87% of reviewers rated this feature as important or highly important.