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Top Rated VoIP Software with Two-Way Audio & Video in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Two-way audio and video enable clear communication during meetings, enhance customer interactions, support consensus building, and facilitate effective one-on-one or group discussions. This functionality is crucial for professional and efficient virtual collaboration. Our reviewers in VoIP software rated this feature as highly important.

5 Best VoIP Software with Two-Way Audio & Video

Product
User rating
Starting price
Webex Suite logo
4.4
(7.3K)
25
per user/per month
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
Google Meet logo
4.5
(12K)
6
per user/per month

See other top VoIP products with two-way audio & video

How we picked the 5 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the VoIP software category. They also needed to have sufficient reviews about two-way audio & video, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for two-way audio & video, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 5 best products

Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,249)
5(4,015)
Key Features
Online Voice Transmission4.5
Call Routing4.5

User insights about the two-way audio & video feature

Reviewers indicate that Webex Suite delivers excellent two-way audio and video quality, crucial for clear communication during meetings. They appreciate its reliability, even with low bandwidth, and the lack of glitches. Users find it easy to use and effective for real-time interaction, though some mention occasional audio delays. Overall, it supports smooth and productive virtual meetings.

See related user reviews

“It enables real-time communication, making meetings and collaborations feel more personal and interactive. Seeing and hearing participants helps in building stronger connections.”
BC

Bien C.

Systems and Service Operation Analyst IT

“Webex provides great audio and video regardless of the quality of the connection. Compared to other similar applications, it has the fewest dropped calls and maintains meeting continuity very well.”
MN

Mateusz N.

Business Analyst

Starting price
25per user /
per month
Pros and Cons based on 7,396 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Online Voice Transmission4.8
Call Routing4.1

User insights about the two-way audio & video feature

Reviewers feel that GoTo Meeting provides clear and high-quality two-way audio and video, essential for effective communication. They highlight its ease of use, lack of buffering, and the ability to see and hear participants clearly. Users appreciate its reliability and the seamless interaction it offers during meetings, although some note occasional audio issues.

See related user reviews

“The video and audio are crystal clear, with great resolution. Very high quality video is great, especially for power point presentations. ”
JY

Jason Y.

Emergency Management Director

“I like that it gives me the option to talk to my other employee while I can see him and we have the opportunity to discuss the week ahead ”
MC

Mariya C.

Owner

Starting price
14per user /
per month
Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,378)
5(6,369)
Key Features
Online Voice Transmission4.7
Call Routing4.3

User insights about the two-way audio & video feature

Users report that Microsoft Teams offers good two-way audio and video quality, facilitating clear communication during meetings. They appreciate its ease of use, though some experience occasional audio and video issues. Reviewers highlight its integration with other Microsoft tools and the ability to customize video backgrounds. Despite some connectivity challenges, it remains a valuable tool for remote collaboration.
Verified reviewer profile picture

See related user reviews

“As remote employee, most of my day go by meeting clients or team members online , so both audio and video are extremely important for this to work. Microsoft Teams offers a easy but powerful audio and video to support my organization needs. I have only used its whiteboard and screen sharing a couple of times but I must admit, it is interactive and productive. ”
Verified reviewer profile picture

Nidhi M.

Sr. Manager Policy and Asp

“I like the quality, the noise cancelling feature makes the meetings quality a way better and video is high quality as well, I know it depends on the Internet and camera quality but for my setup it works perfectly.”
GB

Guilherme B.

IT Specialist

Starting price
4per user /
per month
Pros and Cons based on 10,946 verified reviews
Verified reviewer profile picture

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,461)
5(9,984)
Key Features
Online Voice Transmission4.6
Call Routing --

User insights about the two-way audio & video feature

Reviewers indicate that Zoom Workplace offers high-quality two-way audio and video, making communication clear and effective. They find it essential for meetings, with clear, crisp sound and HD video. Users appreciate its reliability, ease of use, and the ability to connect with colleagues and clients seamlessly. They report minimal lag and excellent performance even with low bandwidth.

See related user reviews

“Great tool for receiving and sending live video calls. We can see the other person remotely using this. We can interact through video as well as voice too. ”
CV

Chirag V.

Systems Engineer

“Two-way audio and video are very important during the meeting since users need to speak and listen at the same time so that others can also provide their opinion while someone is speaking.”
YJ

Yashovardhan J.

Researcher

Starting price
14.99per user /
per month
Pros and Cons based on 14,531 verified reviews

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details
Google Meet logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,650)
5(7,266)
Key Features
Online Voice Transmission
Call Routing

User insights about the two-way audio & video feature

Users report that Google Meet's two-way audio and video enhance communication and engagement during meetings. They appreciate the clear, vivid audio and video quality, and the lack of delays. Reviewers find it easy to use and reliable, though some mention occasional bugs and the need for better background noise blocking. Overall, it facilitates effective virtual collaboration.
Verified reviewer profile picture
Verified reviewer profile picture

See related user reviews

“"Two-way audio & video "in Google meet help teachers as well as student to intreact with each other,it enhance the communication process and help and work together, even when everyone's not in the same place.”
Verified reviewer profile picture

Prasanjeet S.

teacher

“Google Meet offers premium audio and video. We often use this for online meetings and we never experienced lagging when all of us have our videos and audios on. The video and audio is clear too so it delivers a smooth experience. ”
Verified reviewer profile picture

Azuntha M.

Corporate QA Specialist

Starting price
6per user /
per month
Pros and Cons based on 12,081 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Efficient colleague communication

Enhanced team collaboration

Seamless calendar integration

Reliable communication platform

Effective online learning tool

Frequent connection lag

Inconsistent audio-video quality

Basic messaging features

Limited file sharing capabilities

Poor video and audio quality

See pros and cons details

Other Top Rated VoIP Software with Two-Way Audio & Video in 2026

Wildix logo

Wildix

The First Sales-Oriented Unified Communications Solution.

visit website
Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

Read more about Wildix

Users also considered
Ultatel Cloud Business Phone System logo

Ultatel Cloud Business Phone System

ULTATEL | Phone and Teleommunication Solutions For Business

visit website
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

Users also considered
JustCall logo

JustCall

AI-Powered Customer Communication for Sales & Support Teams

visit website
JustCall is an all-in-one VoIP system with AI-powered calls, messaging, CRM sync, call monitoring, and global reach across 70+ countries.

Read more about JustCall

Users also considered
Intulse logo

Intulse

VoIP business phone system for organizations of all sizes

visit website
Intulse is a cloud-based VoIP service designed to help organizations streamline processes for inbound and outbound phone communications. Key features of our managed VoIP services include team collaboration, call queue management, conference calling, voicemail, number porting, and reporting.

Read more about Intulse

Users also considered
Ring.io logo

Ring.io

Intelligent sales call handling with native CRM integration

Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

Read more about Ring.io

Users also considered
Intermedia Unite logo

Intermedia Unite

All-in-one communications & collaboration tool

Award-winning VoIP business phone system that helps small businesses lower costs and increase employee productivity. With complementary mobile and desktop apps Unite users stay seamlessly connected. Unite is backed by J.D. Power-certified 24/7 support and a 99.99% uptime service level agreement.

Read more about Intermedia Unite

Users also considered
Freshcaller logo

Freshcaller

Modern Phone System for customer support & sales

Freshcaller is a modern VoIP phone system for customer support, sales, IT, and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up VoIP inbound & outbound calling. 90+ countries phone numbers.

Read more about Freshcaller

Users also considered
Jitsi logo

Jitsi

Open-source video conferencing platform

Jitsi Meet is an open-source video conferencing software that helps businesses create password-protected virtual meeting rooms to host audio and video calls. Administrators can create custom meeting URLs, mute or remove participants, and share the entire screen or specific applications.

Read more about Jitsi

Users also considered
Acefone logo

Acefone

VoIP Phone Service trusted by modern businesses

Acefone is a VoIP service provider trusted by 10,000+ reputed companies. From guaranteed 99.5% uptime and 24x7x365 support to unlimited calling, get everything your business needs for flawless customer service and butter-smooth operations. Special offer: Unlimited calling at just $12.99/user/month

Read more about Acefone

Users also considered
GoCo logo

GoCo

Cloud-based business phone system for businesses

GoCo is a cloud-based business phone system that enables hybrid work with call routing features across devices such as desktop, mobile, and tablet.

Read more about GoCo

Users also considered
BroadVoice Cloud PBX logo

BroadVoice Cloud PBX

Broadvoice b-Hive Cloud Communications for SMBs

Broadvoice is a leading business VoIP provider for small to medium businesses. Unify your business phone, video conferencing, and texting under a single phone number.

Get fast implementation, quality, and reliable service, at an affordable cost.

Read more about BroadVoice Cloud PBX

Users also considered
Cisco Unified Communications Manager logo

Cisco Unified Communications Manager

Communication and collaboration management solution

Cisco Unified Communications Manager (formerly CallManager) helps businesses connect and collaborate with teams via IP telephony, voice & video calling, messaging, and more. The activation code onboarding functionality lets users create phone records without a phone’s MAC address.

Read more about Cisco Unified Communications Manager

Users also considered
11Sight logo

11Sight

The shortest path to revenue.

#1 Inbound Video Call Platform for Revenue Teams.

Read more about 11Sight

Users also considered
Zoho Meeting logo

Zoho Meeting

Web conferencing tool to host online meetings and webinars.

Zoho Meeting is a best web conferencing solution built to manage your online meetings, video conferencing and webinars. Completely browser-based and no downloads required.

Read more about Zoho Meeting

Users also considered
RingEX logo

RingEX

RingEX - AI meets trusted communications

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
Zoom Workplace logo

Zoom Workplace

Zoom is an all-in-one collaboration platform

With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
MiVoice Business Solution logo

MiVoice Business Solution

AI-powered communications solutions for all industries

MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

Read more about MiVoice Business Solution

Users also considered
MAXvoice logo

MAXvoice

Communication tool that connects teams via voice calling

MAXvoice is a cloud-based communication platform that lets businesses use voice calling and group chat to connect with customers, partners, vendors, support resources, and co-workers across multiple locations.

Read more about MAXvoice

Users also considered
Microsoft Teams logo

Microsoft Teams

Chat-based workspace in Office 365

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Pexip Connect logo

Pexip Connect

All-in-one solution for seamlessly joining meeting rooms

Seamlessly join Microsoft Teams or Google Meet meetings from your favorite meeting rooms with the touch of a button!

Read more about Pexip Connect

Users also considered
inconnect logo

inconnect

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

Read more about inconnect

Users also considered
3CX logo

3CX

Web & mobile-based (Android, iOS) communications system.

3CX is an open-platform, software VoIP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs.

Read more about 3CX

Users also considered
VirtualPBX logo

VirtualPBX

Trusted VoIP for any office, anywhere.

Get Unlimited Minutes, Text Messaging, and a VoIP Device for $18/mo***** Save up to 80% off business VoIP today!

Read more about VirtualPBX

Users also considered
TalkChief logo

TalkChief

TalkChief: Your Modern Business Phone

Leverage our robust capabilities, including Teams & Members, IVR, Queues, Smart Spam Detection, and the configuration of Fixed, Dynamic, and Random ID numbers. With these features in place, you can construct personalized call flow routing based on skill or time, enhancing the efficiency of your team

Read more about TalkChief

Users also considered
GoTo Meeting logo

GoTo Meeting

Online meeting software with HD video conferencing

Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered

Key features for VoIP software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Online Voice Transmission: Reviewers highlight the clear and reliable voice calls over the internet, enhancing communication flexibility and reducing costs. High-quality audio and secure connections are frequently noted. 93% of reviewers rated this feature as important or highly important.
  • Call Routing: Users appreciate the ability to route calls based on rules like time of day or caller ID. It improves efficiency, ensures calls reach the right person, and enhances customer service. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers value mobile access for enabling remote work and maintaining connectivity. The ability to use VoIP features on mobile devices is crucial for on-the-go communication. 90% of reviewers rated this feature as important or highly important.
  • Voice Mail: Users find voice mail essential for tracking and responding to missed calls. The ability to forward voicemails to email with transcriptions enhances accessibility and organization. 88% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Reviewers highlight the importance of customizable alerts for missed calls, voicemails, and other events. Timely notifications help users stay informed and responsive. 83% of reviewers rated this feature as important or highly important.
  • Call Recording: Call recording is valued for quality assurance, training, and compliance. Users appreciate the ability to review and analyze recorded calls to improve service and verify information. 79% of reviewers rated this feature as important or highly important.