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Top Rated Web Conferencing Software with Live Chat in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Live chat enables real-time communication during meetings, allowing participants to ask questions, share information, and engage without interrupting the speaker. It enhances collaboration and ensures immediate feedback and interaction. Our reviewers in web conferencing software rated this feature as highly important.

6 Best Web Conferencing Software with Live Chat

Product
User rating
Starting price
GoTo Webinar logo
4.5
(2K)
59
per user/per month
learn more
Webex Suite logo
4.4
(7.3K)
25
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
learn more
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more

See other top Web Conferencing products with live chat

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Web Conferencing software category. They also needed to have sufficient reviews about live chat, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for live chat, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

GoTo Webinar logo
Reviews Sentiment
 
 
 
1-2(30)
3-4(814)
5(1,226)
Key Features
Video Conferencing4.6
Screen Sharing4.5

User insights about the live chat feature

Users report that GoTo Webinar's live chat is beneficial for real-time interaction during webinars. They find it useful for asking questions, providing feedback, and addressing technical issues without interrupting the presentation. Reviewers appreciate its ease of use and the ability to chat with hosts and other attendees.

See related user reviews

“The live chat feature is commonly used for Q&A sessions, where participants can submit their questions to presenters. Presenters can then address these questions directly, fostering clarity and understanding among the attendees.”
BJ

Beatrice J.

Consultant

“The live chat enables communication between the presenter and the attendees whereby participants can ask questions, share comments and even give feedback involving the webinar.”
AM

Agnes M.

IT manager

Starting price
59per user /
per month
learn more
Pros and Cons based on 2,070 verified reviews

Comprehensive online training

Versatile virtual conferences

Seamless integration with tools

Effective webinar hosting

Facilitates learning and training

Dependence on strong internet

Outdated compared to competitors

Audio control issues

High cost concerns

Complicated download and installation

See pros and cons details
Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,015)
Key Features
Video Conferencing4.6
Screen Sharing4.5

User insights about the live chat feature

Reviewers indicate that Webex Suite's live chat is easy to use and integrated into the meeting UI. They find it valuable for real-time communication without interrupting the speaker, sharing links, and collaborating on projects. Users appreciate the ability to chat with all participants or privately, enhancing engagement and troubleshooting during meetings.
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“While your conferencing you can talk in the chat and It updates automatically, also, It doesn't interrupts the host or the videos, in the contrary, Is an excellent complement for the subject your touching in the meeting, to asign tasks and some other activities.”
PC

Patricia C.

Sales Consultant

“I like the convenience and immediacy of Live Chat in Webex. It makes it easy to get answers quickly and to have conversations with people in real-time. It is also helpful for troubleshooting and collaborating on projects.”
Verified reviewer profile picture

Devendra K.

Manager

Starting price
25per user /
per month
learn more
Pros and Cons based on 7,395 verified reviews
Verified reviewer profile picture

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Video Conferencing4.6
Screen Sharing4.6

User insights about the live chat feature

Reviewers highlight that GoTo Meeting's live chat is easy to use and crucial for in-meeting communication. They find it helpful for asking questions without interrupting the presentation, sharing links, and addressing technical issues. Users appreciate its smooth functionality and the ability to chat privately or with all participants.
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“Live chat in GoToMeeting webinars is important for our team, as we like to keep our audience engaged by offering up a place to drop questions, and comments and to ask for a deeper dive on points in the webinar. ”
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Jamie M.

Director of Marketing

“Live chat becomes important when the user is not able to unmute himself during a meet or a student is attending a moderated session where they are not allowed to unmute themselves.”
Verified reviewer profile picture

Rakshith R.

Associate Manager Brand and Social Media

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,263)
Key Features
Video Conferencing4.1
Screen Sharing4.4

User insights about the live chat feature

Reviewers appreciate Slack's live chat for its real-time communication capabilities, essential for remote work. They find it easy to use, reliable, and valuable for quick interactions and team collaboration. Users highlight the convenience of knowing when colleagues are available and the ability to integrate live chat with other tools.

See related user reviews

“slack is a collaboration tool with several functionalities, a real time chat where it facilitates a lot and values the communication between the teams. Even distant but making us close in communication and visibility ”
tp

thayrini p.

atendente/ vendedora

“When I want to send a message to my teammate on slack, I can easily see that the person is active on slack or not with a green icon. It is very convenient to know that the other person is available to chat. It is very easy and helpful send a direct message on slack. ”
AP

Akanksha P.

Graduate Student Assistant

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,036 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Video Conferencing4.6
Screen Sharing4.5

User insights about the live chat feature

Users report that Microsoft Teams' live chat is essential for real-time communication, especially when working remotely. They value its ease of use, quick responses, and the ability to chat during meetings without interrupting the speaker. Reviewers also appreciate the integration with Outlook and the option to share files and links seamlessly.

See related user reviews

“Live Chat allows conversations to continue even while a main presentation is taking place. Questions and comments can be resolved in these chats, therefore avoiding interrupting or taking time from the main presentation.”
SC

Sara C.

scorer

“Live Chat allows for quick brainstorming to occur during meetings and this allows for more timely, productive results from these meetings.”
RD

Ron D.

Director of Athletics

Starting price
4per user /
per month
learn more
Pros and Cons based on 10,931 verified reviews

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,978)
Key Features
Video Conferencing4.7
Screen Sharing4.7

User insights about the live chat feature

Users find Zoom Workplace's live chat feature useful for real-time communication during meetings. They appreciate its ease of use, the ability to chat privately or with all participants, and the integration of emojis and links. Reviewers note that it helps maintain engagement without interrupting the speaker and is essential for remote work.
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“Chat in the meeting allows me to send chat messages to other users within a meeting. I'm used to sending private messages to an individual user just as I can send messages to all participants. The host can choose who to chat with or disable chat for everyone.”
PL

Pierre L.

PhD student in Food science and Technology

“During a meeting or training, the live chat tools allow a non-intrusive way to collaborate . This can be used to respond to queries from the trainer or even to debate a topic during a meeting without disturbing those who are listening to the conference.”
Verified reviewer profile picture

Dharmendra A.

Manager Cyber Security

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,521 verified reviews
Verified reviewer profile picture

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Other Top Rated Web Conferencing Software with Live Chat in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Zoom Workplace logo
Category Leaders

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
TeamViewer ONE logo
Category Leaders

Remote support, remote access & device management software

learn more
TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

Read more about TeamViewer ONE

Users also considered
Google Meet logo
Category Leaders

Messaging, voice, and video calls for team communication

learn more
Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Read more about Google Meet

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
GoTo Webinar logo

Video conferencing and webinar hosting for large events

learn more
As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs.

Read more about GoTo Webinar

Users also considered
Zoho Meeting logo
Category Leaders

Web conferencing tool to host online meetings and webinars.

learn more
Host face-to-face web meetings with webcam sharing right from your browser without any downloads. Share screen, international dial-in numbers, change presenter

Read more about Zoho Meeting

Users also considered
vFairs logo

Virtual events management software

learn more
vFairs Web Conferencing offers a comprehensive solution for hosting virtual events, conferences, and meetings. With user-friendly features and robust functionality, our platform empowers organizers to create engaging and interactive virtual experiences for attendees worldwide.

Read more about vFairs

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Cisco Jabber logo

Web conferencing, unified communications, voice & video call

learn more
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.

Read more about Cisco Jabber

Users also considered
BigMarker logo
Category Leaders

The platform for modern webinars, virtual, and hybrid events

learn more
Host Webcasts directly from your browser.

Read more about BigMarker

Users also considered
Livestorm logo

Engage your audience with better video communication

learn more
Livestorm is a browser-based video communication platform that easily connects teams on the device of their choice to promote, host, and analyze online events.

Read more about Livestorm

Users also considered
Adobe Connect logo

Web conferencing solution for schools and organizations

learn more
Adobe Connect is a cloud-based web conferencing solution designed to help businesses, public agencies, and educational institutions organize meetings and training sessions. Features include customizable branding, team collaboration, engagement analytics, remote access, reporting & document sharing.

Read more about Adobe Connect

Users also considered
FreeConferenceCall.com logo

Web conferencing and team collaboration solution

learn more
FreeConferenceCall.com is a conference management solution designed to help businesses organize, launch & manage meetings with external and internal stakeholders. The audio conferencing functionality lets users connect with participants using VoIP or domestic/local dial-in numbers.

Read more about FreeConferenceCall.com

Users also considered
RingCentral Video logo

Video conferencing software with screen sharing & team chat

learn more
RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets & mobile devices. The solution offers collaboration tools including audio and video calls, screen sharing, integrated messaging & more.

Read more about RingCentral Video

Users also considered
Demio logo

Online webinar solution for marketers

learn more
Demio helps marketers create, launch and manage live, automated or recorded webinars, facilitating engagement with prospects and clients. The white-label platform enables organizations to personalize webinar rooms using custom logos, colors and themes to establish brand identity.

Read more about Demio

Users also considered
LiveWebinar logo

The most advanced and customizable webinar platform

learn more
LiveWebinar.com is a cloud-based webinar software that helps both small teams and enterprises manage webinars and online meetings. It lets any sales, HR, or marketing team easily perform online events for their audiences.

Read more about LiveWebinar

Users also considered
WebinarGeek logo
Category Leaders

The most complete webinar platform

learn more
WebinarGeek is the most complete webinar platform, which provides tools for delivering live, on demand, automated, hybrid, and recorded webinars. The platform also offers advanced marketing tools such as custom web forms, calls to action, feedback collection, registration management, and more.

Read more about WebinarGeek

Users also considered
Class for Web logo

Online collaboration & web conferencing solution

learn more
Built for learning, our fully redesigned web conferencing solution allows employees to fulfill training requirements anytime, anywhere with ease.

Read more about Class for Web

Users also considered
Graphy logo

eLearning platform for creating and selling online courses

learn more
Graphy (formerly Spayee) is a learning management platform designed to help educational institutions create and sell online courses, launch white-labeled teaching websites or applications, and conduct assessments. Secure data using encryption algorithms, get marketing tools to promote courses.


Read more about Graphy

Users also considered
ClickMeeting logo
Category Leaders

Progressive Webinar App

learn more
ClickMeeting is a browser-based platform for hosting webinars and training sessions. It allows users to talk to multiple people, share screens, and translate meetings in real time. The webinar room can accommodate up to 4 presenters and up to 5000 attendees at the same time.

Read more about ClickMeeting

Users also considered
GoBrunch logo
Category Leaders

Reimagine your office in the virtual space.

learn more
Reimagine your office in the virtual space. GoBrunch is a video chat app based on interactive virtual rooms that mimic real spaces. Bring back the face-to-face culture of your office to the remote workplace.

Read more about GoBrunch

Users also considered
Hubilo logo
Category Leaders

2X Your Pipeline with Better Webinars

learn more
The Smartest Web Conferencing Solution - Hubilo is a unified platform to host interactive presentations, training, product demos & more. Hubilo is built for security, compliance and integrated with the world’s popular tools.

Read more about Hubilo

Users also considered

Key features for Web Conferencing software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Video Conferencing: Reviewers appreciate the ability to connect globally, record meetings, use breakout rooms, share screens, and customize backgrounds for interactive and engaging sessions. 92% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Users value screen sharing for real-time collaboration, demonstrations, and presentations, highlighting its importance for effective communication and immediate feedback. 91% of reviewers rated this feature as important or highly important.
  • Two Way Audio & Video: Reviewers highlight the importance of two-way audio and video for interactive and personal communication, allowing for real-time interaction and non-verbal cues. 90% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users find mobile access crucial for joining meetings on-the-go, ensuring flexibility and connectivity from any location using smartphones or tablets. 89% of reviewers rated this feature as important or highly important.
  • Presentation Streaming: Reviewers emphasize the significance of presentation streaming for seamless, high-quality sharing of slides and videos, enhancing engagement and productivity during meetings. 89% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Users appreciate real-time chat for quick communication, sharing links and files, and maintaining engagement without interrupting the flow of meetings. 87% of reviewers rated this feature as important or highly important.