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Top Rated Web Conferencing Software with Real-Time Chat in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Real-time chat enhances communication by allowing instant messaging during meetings. It facilitates quick questions, sharing links, and collaboration without interrupting the speaker. This capability supports efficient teamwork and immediate feedback. Our reviewers in web conferencing software rated this feature as highly important.

7 Best Web Conferencing Software with Real-Time Chat

Product
User rating
Starting price
Slack logo
4.7
(24K)
8.75
per user/per month
visit website
GoTo Webinar logo
4.5
(2K)
59
per user/per month
learn more
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
learn more
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Webex Suite logo
4.4
(7.3K)
25
per user/per month
learn more
Google Meet logo
4.5
(12K)
6
per user/per month
learn more

See other top Web Conferencing products with real-time chat

How we picked the 7 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Web Conferencing software category. They also needed to have sufficient reviews about real-time chat, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for real-time chat, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 7 best products

Slack logo

Slack

Reviews Sentiment
 
 
 
1-2(175)
3-4(6,592)
5(17,257)
Key Features
Video Conferencing4.1
Screen Sharing4.4

User insights about the real-time chat feature

Reviewers appreciate Slack's real-time chat for its efficiency and reliability. They highlight its ease of use, instant notifications, and the ability to communicate quickly without delays. Users value the ability to create channels, send direct messages, and integrate with other apps. They find it essential for remote work, allowing for seamless communication and collaboration.

See related user reviews

“The most basic functionality of Slack - Real-Time Chat is working flawlessly. Messages are sent and received almost instantly - the same for emotes and reactions. It is possible to communicate with multiple people at once through channels or group conversations. A nice addition is three dots icon indicating that someone is currently writing a message.”
PP

Piotr P.

QA Automation Engineer

“Real-time chat in Slack allows for instant responses, ensuring quick decision-making and efficient collaboration. Notifications keep me informed promptly, while its intuitive interface and seamless integration with other tools simplify communication ”
KB

Kim B.

Content Moderator

Starting price
8.75per user /
per month
visit website
Pros and Cons based on 24,024 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
GoTo Webinar logo
Reviews Sentiment
 
 
 
1-2(30)
3-4(814)
5(1,226)
Key Features
Video Conferencing4.6
Screen Sharing4.5

User insights about the real-time chat feature

Reviewers find GoTo Webinar's real-time chat essential for asking questions and sharing comments during live meetings. They appreciate its ease of use, lack of delays, and the ability to communicate without interrupting the speaker. Users highlight its importance for large meetings and its role in enhancing engagement.
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“This is helpful for nationwide meetings. We cannot have our microphones on with that many people in attendance so having the real-time chat allows us to all chime in & comment on the meeting without any crazy mic feedback or interrupting the speaker.”
NS

Nathalie S.

Licensed Insurance Agent

“While a presenter is speaking, questions can be asked and viewed on the chat portion of the software, to avoid interruptions ”
Verified reviewer profile picture

Ric H.

Financial representative

Starting price
59per user /
per month
learn more
Pros and Cons based on 2,070 verified reviews
Verified reviewer profile picture

Comprehensive online training

Versatile virtual conferences

Seamless integration with tools

Effective webinar hosting

Facilitates learning and training

Dependence on strong internet

Outdated compared to competitors

Audio control issues

High cost concerns

Complicated download and installation

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,361)
5(6,343)
Key Features
Video Conferencing4.6
Screen Sharing4.5

User insights about the real-time chat feature

Reviewers find Microsoft Teams' real-time chat valuable for quick and efficient communication. They appreciate its integration with other Microsoft products, instant messaging capabilities, and the ability to share files and links. Users highlight its reliability, ease of use, and the ability to communicate during meetings without interrupting the speaker.
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“I use the real-time chat all day, every day! It helps me stay in tune with my team members in my department for current contests, projects we are working on, and it allows us to communicate with other departments as well! The emojis and gifs are fun!”
Verified reviewer profile picture

Nathalie S.

Fundraising Specialist

“Collaboration with teams is key to the success of my job so the ability to real-time-chat with other team members helps get quick answers, send a quick document securely to someone and get immediate feedback. It also helps to have it on our mobile devices. ”
Verified reviewer profile picture

Edith R.

Sr Manager IT Mergers & Acquisitions

Starting price
4per user /
per month
learn more
Pros and Cons based on 10,903 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(85)
3-4(4,454)
5(9,964)
Key Features
Video Conferencing4.7
Screen Sharing4.7

User insights about the real-time chat feature

Reviewers appreciate Zoom Workplace's real-time chat for its ability to facilitate communication during meetings without interruptions. They find it useful for sharing links, asking questions, and collaborating with team members. Users highlight its ease of use, reliability, and the ability to have private chats during presentations.
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“The real-time chat features provides a non-intrusive way to communicate during a meeting/training. This can be used to answer questions asked by the trainer, or even discussing a topic during a meeting without having to disturb others which are listening to the conference.”
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Dharmendra A.

Manager Cyber Security

“Real-time chat in Zoom meetings is a useful feature that enables participants to communicate with each other via text messages during the meeting. This feature can be especially beneficial in situations where participants may not be able to speak or have difficulty hearing.”
lG

lina G.

english teacher

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,503 verified reviews
Verified reviewer profile picture

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Video Conferencing4.6
Screen Sharing4.6

User insights about the real-time chat feature

Reviewers appreciate GoTo Meeting's real-time chat for its reliability and ease of use. They find it useful for asking questions, sharing links, and communicating without interrupting the speaker. Users highlight its importance for maintaining communication during meetings and its role in facilitating collaboration.

See related user reviews

“The Real-time Chat has been profoundly important as it provides continued communication with my clients even should we lose visual connection. This feature is invaluable to therapists as it assures continued connection with clients.”
TK

Tammy K.

Owner / Mental Health Therapist

“It allows for people to participate even if they do not have a microphone or web camera. It also allows for us to ask questions and not interrupt the presenter as they are speaking.”
SC

Silvia C.

Digital Marketing Manager

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,249)
5(4,014)
Key Features
Video Conferencing4.6
Screen Sharing4.5

User insights about the real-time chat feature

Reviewers value Webex Suite's real-time chat for its ease of use and reliability. They appreciate the ability to communicate without interrupting meetings, share files, and ask questions. Users highlight its smooth performance, lack of delays, and the ability to chat privately or with the entire group.
Verified reviewer profile picture
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“Chatting is a daily must - it keeps our team connected an allows collaboration. The fact that webec allows file sharing for business purposes, but also gifs and reactions for fun means my team can work and connect casually at the same time. ”
Verified reviewer profile picture

Hannah W.

Supervisor of Organizational Development and Training

“Real-Time Chat is a tool that I really like within Webex since it allows you to send messages to all meeting participants in a personalized and organized way”
Verified reviewer profile picture

Josías G.

Marketing

Starting price
25per user /
per month
learn more
Pros and Cons based on 7,395 verified reviews
Verified reviewer profile picture
Verified reviewer profile picture

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
Google Meet logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,647)
5(7,255)
Key Features
Video Conferencing4.7
Screen Sharing4.6

User insights about the real-time chat feature

Reviewers appreciate Google Meet's real-time chat for its simplicity and effectiveness. They find it useful for sharing links, asking questions, and communicating without interrupting the speaker. Users highlight its ease of use, reliability, and the ability to chat during meetings, making it a valuable tool for collaboration.

See related user reviews

“Google Meet allows for real time chatting and dropping links into the chat when a team member is referencing a product or company. And the ease of dropping a link allows for a multifaceted conversation flow.”
AG

Aaron G.

Project Specialist

“Real-time chat in Google Meet allows us to communicate and collaborate with ease. The ability to send instant messages and share links and files enhances productivity and keeps everyone on the same page. The feature is also user-friendly, making it accessible for all.”
PP

Pawan P.

Manager Admin & Facility

Starting price
6per user /
per month
learn more
Pros and Cons based on 12,067 verified reviews

Efficient colleague communication

Enhanced team collaboration

Seamless calendar integration

Reliable communication platform

Effective online learning tool

Frequent connection lag

Inconsistent audio-video quality

Basic messaging features

Limited file sharing capabilities

Poor video and audio quality

See pros and cons details

Other Top Rated Web Conferencing Software with Real-Time Chat in 2026

Ultatel Cloud Business Phone System logo

Ultatel Cloud Business Phone System

ULTATEL | Phone and Teleommunication Solutions For Business

visit website
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

Users also considered
Phone.com logo

Phone.com

Communicate Better

visit website
Phone.com customers can enjoy our online meeting service that includes video conferencing, screen sharing, and chat. Our clientless solution means there's nothing to download so you can get your meeting started without any hassle. The solution is HIPAA compliant and secure.

Read more about Phone.com

Users also considered
Slack logo
Category Leaders

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Zoom Workplace logo
Category Leaders

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
TeamViewer ONE logo
Category Leaders

Remote support, remote access & device management software

learn more
TeamViewer enables secure remote access, IT management, and AI-driven solutions, serving 630,000+ customers with 2.5B+ installations.

Read more about TeamViewer ONE

Users also considered
Google Meet logo
Category Leaders

Messaging, voice, and video calls for team communication

learn more
Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

Read more about Google Meet

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
GoTo Webinar logo

Video conferencing and webinar hosting for large events

learn more
As an online webinar solution that powers millions of webinars each year, GoTo Webinar now comes as part of GoTo Connect, an all-in-one communications software built for SMBs.

Read more about GoTo Webinar

Users also considered
Zoho Meeting logo
Category Leaders

Web conferencing tool to host online meetings and webinars.

learn more
Host face-to-face web meetings with webcam sharing right from your browser without any downloads. Share screen, international dial-in numbers, change presenter

Read more about Zoho Meeting

Users also considered
vFairs logo

Virtual events management software

learn more
vFairs Web Conferencing offers a comprehensive solution for hosting virtual events, conferences, and meetings. With user-friendly features and robust functionality, our platform empowers organizers to create engaging and interactive virtual experiences for attendees worldwide.

Read more about vFairs

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Cisco Jabber logo

Web conferencing, unified communications, voice & video call

learn more
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.

Read more about Cisco Jabber

Users also considered
BigMarker logo
Category Leaders

The platform for modern webinars, virtual, and hybrid events

learn more
Host Webcasts directly from your browser.

Read more about BigMarker

Users also considered
Livestorm logo

Engage your audience with better video communication

learn more
Livestorm is a browser-based video communication platform that easily connects teams on the device of their choice to promote, host, and analyze online events.

Read more about Livestorm

Users also considered
Dialpad AI Meetings logo
Category Leaders

Web Conferencing Software

learn more
Dialpad Meetings is an online meeting and web conferencing software designed for businesses of all sizes. The platform allows conference calls to be scheduled, monitored, and controlled through a dedicated web interface, with tools including HD video, screen sharing, custom hold music, and more.

Read more about Dialpad AI Meetings

Users also considered
Adobe Connect logo

Web conferencing solution for schools and organizations

learn more
Adobe Connect is a cloud-based web conferencing solution designed to help businesses, public agencies, and educational institutions organize meetings and training sessions. Features include customizable branding, team collaboration, engagement analytics, remote access, reporting & document sharing.

Read more about Adobe Connect

Users also considered
FreeConferenceCall.com logo

Web conferencing and team collaboration solution

learn more
FreeConferenceCall.com is a conference management solution designed to help businesses organize, launch & manage meetings with external and internal stakeholders. The audio conferencing functionality lets users connect with participants using VoIP or domestic/local dial-in numbers.

Read more about FreeConferenceCall.com

Users also considered
RingCentral Video logo

Video conferencing software with screen sharing & team chat

learn more
RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets & mobile devices. The solution offers collaboration tools including audio and video calls, screen sharing, integrated messaging & more.

Read more about RingCentral Video

Users also considered
LiveWebinar logo

The most advanced and customizable webinar platform

learn more
LiveWebinar.com is a cloud-based webinar software that helps both small teams and enterprises manage webinars and online meetings. It lets any sales, HR, or marketing team easily perform online events for their audiences.

Read more about LiveWebinar

Users also considered
WebinarGeek logo
Category Leaders

The most complete webinar platform

learn more
WebinarGeek is the most complete webinar platform, which provides tools for delivering live, on demand, automated, hybrid, and recorded webinars. The platform also offers advanced marketing tools such as custom web forms, calls to action, feedback collection, registration management, and more.

Read more about WebinarGeek

Users also considered
Class for Web logo

Online collaboration & web conferencing solution

learn more
Built for learning, our fully redesigned web conferencing solution allows employees to fulfill training requirements anytime, anywhere with ease.

Read more about Class for Web

Users also considered
ClickMeeting logo
Category Leaders

Progressive Webinar App

learn more
ClickMeeting is a browser-based platform for hosting webinars and training sessions. It allows users to talk to multiple people, share screens, and translate meetings in real time. The webinar room can accommodate up to 4 presenters and up to 5000 attendees at the same time.

Read more about ClickMeeting

Users also considered
GoBrunch logo
Category Leaders

Reimagine your office in the virtual space.

learn more
Reimagine your office in the virtual space. GoBrunch is a video chat app based on interactive virtual rooms that mimic real spaces. Bring back the face-to-face culture of your office to the remote workplace.

Read more about GoBrunch

Users also considered

Key features for Web Conferencing software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Video Conferencing: Reviewers appreciate video conferencing for its ability to connect people globally with features like screen sharing, recording, breakout rooms, and customizable backgrounds. 92% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Screen sharing enables real-time collaboration by allowing presenters to share their screens, highlight content, and use tools like whiteboards and markers. 91% of reviewers rated this feature as important or highly important.
  • Two Way Audio & Video: Users value two-way audio and video for its interactive communication, allowing participants to see and hear each other, enhancing engagement and collaboration. 90% of reviewers rated this feature as important or highly important.
  • Mobile Access: Mobile access allows users to join meetings from any location using their smartphones, providing flexibility and ensuring connectivity for remote or mobile workers. 89% of reviewers rated this feature as important or highly important.
  • Presentation Streaming: Presentation streaming is crucial for sharing high-quality presentations in real-time, facilitating interactive and engaging meetings with features like slide annotation. 89% of reviewers rated this feature as important or highly important.