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Lightstep
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based incident management and resolution tool
Table of Contents
Lightstep - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Lightstep overview
What is Lightstep?
Lightstep is a performance monitoring and incident management platform that helps businesses detect and resolve application performance issues, improve product's reliability, and accelerate time to resolution.
Lightstep's unique approach to monitoring allows organizations to quickly get visibility into any part of their system, from web applications to the underlying infrastructure. Lightstep's real-time dashboards provide an intuitive view of the health of all applications and allow users to quickly pinpoint areas of interest for further investigation.
Lightstep also provides on-call scheduling for available agents, allowing businesses to automatically assign support staff according to their availability, ensuring that every incident receives prompt attention.
Starting price
per month
Alternatives
with better value for money
Lightstep’s user interface
Lightstep reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend3/10
5
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Lightstep's key features
Most critical features, based on insights from Lightstep users:
All Lightstep features
Features rating:
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Lightstep pricing
Value for money rating:
Starting from
275
Per month
Usage Based
User opinions about Lightstep price and value
Value for money rating:
Lightstep integrations (38)
Lightstep support options
Typical customers
Platforms supported
Support options
Training options
Lightstep FAQs
Lightstep has the following typical customers:
Mid Size Business, Small Business
These products have better value for money
Q. What languages does Lightstep support?
Lightstep supports the following languages:
English
Q. Does Lightstep offer an API?
Yes, Lightstep has an API available for use.
Q. What level of support does Lightstep offer?
Lightstep offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support