getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Lightstep Logo

Cloud-based incident management and resolution tool

Table of Contents

Lightstep - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Lightstep overview

What is Lightstep?

Lightstep is a performance monitoring and incident management platform that helps businesses detect and resolve application performance issues, improve product's reliability, and accelerate time to resolution.

Lightstep's unique approach to monitoring allows organizations to quickly get visibility into any part of their system, from web applications to the underlying infrastructure. Lightstep's real-time dashboards provide an intuitive view of the health of all applications and allow users to quickly pinpoint areas of interest for further investigation.

Lightstep also provides on-call scheduling for available agents, allowing businesses to automatically assign support staff according to their availability, ensuring that every incident receives prompt attention.

Starting price

275usage based /
per month

Alternatives

with better value for money

Lightstep’s user interface

Ease of use rating:

Lightstep reviews

Overall rating

empty-state-img

No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10
Rating distribution

5

4

3

2

1

0

0

1

0

0

Lightstep's key features

Most critical features, based on insights from Lightstep users:

Root cause analysis
Performance metrics
Application management
Event logs
Monitoring
Alerts/Notifications

All Lightstep features

Features rating:

Alerts/Escalation
Assignment management
Collaboration tools
Continuous deployment
Continuous integration
Dashboard
Diagnostic tools
Incident management
Incident reporting
On call scheduling
Prioritization
Resource management
Task management

Lightstep alternatives

Lightstep logo

Starting from

275

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Teramind logo
visit website

Starting from

14

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Slack logo
visit website

Starting from

8.75

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Salesforce Service Cloud logo
visit website

Starting from

25

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Lightstep pricing

Value for money rating:

Starting from

275

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Lightstep price and value

Value for money rating:

Lightstep support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
Phone Support

Training options

Documentation

Lightstep FAQs

Q. What type of pricing plans does Lightstep offer?

Lightstep has the following pricing plans:
Starting from: $275.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Lightstep?

Lightstep has the following typical customers:
Mid Size Business, Small Business


Q. What languages does Lightstep support?

Lightstep supports the following languages:
English


Q. Does Lightstep offer an API?

Yes, Lightstep has an API available for use.


Q. What other apps does Lightstep integrate with?

Lightstep integrates with the following applications:
Postman, Google Cloud Operations Suite, LogicMonitor, Jira, JFrog Xray, Datadog, Logz.io, Site24x7, Microsoft Azure, Circonus, Elastic Observability, Grafana, IBM Instana, Dynatrace, Auvik, Freshping, Detectify, Sysdig, Microsoft Teams, Sumo Logic, Jenkins, Airbrake, Rollbar, Slack, Azure DevOps Server, AppDynamics, Zabbix, Graylog, Epsagon, Icinga, Uptrends, ServiceNow, Nagios Core, Azure DevOps, Uptimerobot, Mezmo, New Relic, Honeycomb


Q. What level of support does Lightstep offer?

Lightstep offers the following support options:
Chat, Knowledge Base, Email/Help Desk, Phone Support

Related categories