App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Rocket.Chat

Bring together messaging, voice, video, critical apps, and A

Table of Contents

Rocket.Chat - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: May 2026

Rocket.Chat overview

What is Rocket.Chat?

Rocket.Chat Secure CommsOS® unifies messaging, voice, video, AI, and mission-critical applications into a single platform, ensuring full data privacy, compliance, and operational efficiency for defense operations, government agencies, and critical infrastructure sectors.

Built for classified communications, air-gapped deployments, and out-of-band connectivity, it provides the resilience, security, and adaptability required in the most demanding mission-critical environments.

Deployed at scale by governments and federal system integrators operating under the highest security standards, Rocket.Chat safeguards some of the world’s most sensitive conversations and data.

Starting price

Alternatives

with better value for money

Pros & Cons

Team Communication

Group Conversations

Pricing

Notifications

File Sharing

Messaging

Rocket.Chat’s user interface

Ease of use rating:

4.3

(156)

Rocket.Chat review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(4)

3-4(74)

5(78)

What do users say about Rocket.Chat?

Users think Rocket.Chat enables efficient team communication, offering group channels, private messaging, and file sharing with message-level security. They appreciate its flexibility for hosting on-premises or in the cloud, extensive customization options, and ease of setup across devices. They find it suitable for both small and large organizations, and value its open-source nature and cost-effectiveness.

Reviewers indicate the interface is generally intuitive and user-friendly, though some feel it lacks polish compared to competitors. They report occasional bugs, notification issues, and challenges with threaded conversations, but say most problems are minor and the platform remains reliable for daily collaboration.

Select to learn more

Who uses Rocket.Chat?

Based on 156 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Internet

Design

Computer Software

Information Technology and Services

Others

Use cases

Instant Messaging & Chat

Team Communication

Live Chat

Remote Work

Collaboration

Rocket.Chat's key features

Most critical features, based on insights from Rocket.Chat users:

Mobile access

4.3

(15)

Collaboration tools

4.8

(5)

Search/Filter

4.4

(7)

Third-Party integrations

3.0

(2)

Video conferencing

3.6

(7)

Audio calls

4.0

(3)

Discussions/Forums

5.0

(2)

All Rocket.Chat features

Features rating:

4.2

(156)

Access controls/permissions

4.8

(4)

Activity dashboard

(0)

AI copilot

(0)

Alerts/Notifications

4.6

(9)

API

(0)

Audio calls

4.0

(3)

Automated responses

(0)

Autoresponders

4.0

(1)

Brainstorming

(0)

Call recording

(0)

Call routing

(0)

Call tracking

(0)

Call transfer

(0)

Canned responses

5.0

(1)

Chatbot

(0)

Chat/Messaging

3.8

(6)

Collaboration tools

4.8

(5)

Communication management

4.5

(4)

Conferencing

(0)

Contact management

(0)

Content management

(0)

Customizable branding

4.0

(3)

Customizable reports

(0)

Discussions/Forums

5.0

(2)

Document management

(0)

Employee activity monitoring

3.5

(2)

File management

(0)

File sharing

4.1

(12)

File transfer

(0)

Generative ai

(0)

Group messaging

(0)

Live chat

4.8

(5)

@mentions

4.8

(5)

Mobile access

4.3

(15)

Multi-Channel communication

5.0

(2)

Multi-User collaboration

3.0

(2)

Natural language processing

(0)

Offline form

5.0

(1)

Proactive chat

5.0

(1)

Projections

(0)

Real-Time chat

4.4

(18)

Real-time consumer-facing chat

4.0

(10)

Real time editing

3.0

(1)

Real-Time notifications

4.2

(12)

Real-Time reporting

(0)

Remote access/control

3.7

(3)

Remote support

4.0

(1)

Reporting/Analytics

3.8

(6)

Reporting & statistics

(0)

Screen sharing

4.5

(2)

Search/Filter

4.4

(7)

Single sign on

5.0

(3)

SMS messaging

(0)

Tagging

(0)

Task management

4.5

(4)

Third-Party integrations

3.0

(2)

Time zone tracking

(0)

Transcripts/Chat history

4.2

(10)

Transfers/Routing

4.0

(1)

Two-Way audio & video

4.3

(3)

Version control

4.0

(1)

Video chat

5.0

(1)

Video conferencing

3.6

(7)

Voice mail

(0)

Workflow management

4.5

(2)

Rocket.Chat alternatives

Rocket.Chat

4.3

(156)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.4

Customer Support

4.1

Slack

4.7

(24K)

visit website

Starting from

8.75

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.4

Connecteam

4.6

(5.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.6

Google Workspace

4.7

(17.5K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.3

Rocket.Chat pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Starter

0.00

/user

Features included:

Self-managed hosting only
One workspace per organization
Launchpad deployment
Hierarchical conversations
Threaded discussions
Channel governance
Message formatting & editing
Multimedia & file sharing
Searchable message history
Audio & video messages
Read receipts
Localized interface (64 languages)
Video conferencing integrations
Meeting notifications & calendar visibility
Whiteboarding
Active Directory / LDAP authentication
Single sign-on (SAML, OAuth, OpenID Connect)
Multi-factor authentication
Pre-built mission apps
Custom apps with Apps Engine
Visual customization (themes, colors, layouts)
Custom user status & attributes
Secure mobile access (iOS, Android)
Mobile data-at-rest encryption
Mobile biometrics (PIN/FaceID/TouchID)
Push notification privacy controls
Native Matrix Federation
Cross-platform messaging with Microsoft Teams

Enterprise

No pricing info

Features included:

On-prem, private cloud, or isolated VPC and VPN network deployment
Dedicated cloud hosting
High availability and disaster recovery
HIPAA-supportive
FINRA and MiFID II ready
NIS2 and DORA ready
GDPR and CCPA configurable
Messaging, calls, and screen sharing
Secure external collaboration
Mobile app for remote and field teams
Open API and custom integrations

Government

No pricing info

Features included:

On-premises or sovereign cloud deployment
Granular role-based access control
End-to-end encryption
SSO, LDAP, SAML 2.0, and AD
Tamper-evident audit logs
Message search and export
Granular retention policies
GDPR-ready with full EU data handling
Messaging, calls, and screen sharing
Sovereign AI capabilities
Matrix protocol federation

Defense

No pricing info

Features included:

Air-gapped, isolated environment, and SCIF-ready deployment
DoD ATO up to IL6 - deployed on NIPR, SIPR, and JWICS
Secret and Top Secret compatible
DISA STIG-hardened (2026 roadmap)
FIPS 140-3 validated cryptography (2026 roadmap)
Clearance enforced ABAC
Encryption key management (2026 roadmap)
Post-quantum E2EE and transport encryption (2026 roadmap)
Managed mobile with device-level enforcement (2026 roadmap)
Messaging, calls, and screen sharing
Intelligent search across classified channels
Secure coalition and allied network federation
XMPP interoperability

User opinions about Rocket.Chat price and value

Value for money rating:

4.4

(156)

To see what individual users think of Rocket.Chat's price and value, check out the review snippets below.

“It’s bulk instant messaging is the most effective feature than in any other chat application which made our group chat extremely efficient.”

Taylor A.

Executive Assistant

“Chat is perfect for setting up a communications channel with a lot of people where investing money for using the software is not an option (e.g. leisure clubs etc.)”