App comparison

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ServiceNow Logo

ServiceNow

Enterprise IT service cloud solutions

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BMC Helix ITSM logo

BMC Helix ITSM

4.1
(113)

IT service and IT asset management software

Features

Total

BMC Helix ITSM logo
ServiceNow logo

3

3

66

features in common

3

features in common

BMC Helix ITSM logo

BMC Helix ITSM's unique features

  • No unique features

ServiceNow logo

ServiceNow's unique features

  • Performance Metrics

  • Support Ticket Management

  • Workflow Configuration

  • Remote Access/Control

Pricing

Value for money

BMC Helix ITSM logo
3.9

0.4

ServiceNow logo
4.3

What users say about BMC Helix ITSM's value for money

It has many errors, from the need to be used via the web, such as problems in scripting, execution and timeout. Serious problems that make the tool a bad work mechanism.
I have worked on Remedy ITSM and found it robust and secure which can offer huge benefits to organisation investing in this solution either for their own use internally or when serving other clients.

Categories in common

Cherwell Service Management logo

Cherwell Service Management

4.4
(161)

Customizable IT service management solution

Features

Total

Cherwell Service Management logo
ServiceNow logo

38

64

66

features in common

38

features in common

Cherwell Service Management logo

Cherwell Service Management's unique features

  • Milestone Tracking

  • Budgeting/Forecasting

  • Role-Based Permissions

  • Maintenance Management

ServiceNow logo

ServiceNow's unique features

  • IT Reporting

  • Impact Management

  • Lifecycle Management

  • Request Assignment

Pricing

Starting from

$189/month

Value for money

Cherwell Service Management logo
4.4

0.1

ServiceNow logo
4.3

What users say about Cherwell Service Management's value for money

It's slow, clunky, looses my actions constantly. Submitting a change request is an arcane ritual of pain and suffering to ensure it gets through all the channels.
Very good user group community that free contributes mApps that significantly enhance functionality. Also has excellent business partners supporting a wide array of services.

Categories in common

Features

Total

ManageEngine ServiceDesk Plus logo
ServiceNow logo

37

76

66

features in common

37

features in common

ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus' unique features

  • CMDB

  • Multi-Channel Communication

  • Audit Trail

  • Help Desk Management

ServiceNow logo

ServiceNow's unique features

  • Request Assignment

  • Data Visualization

  • Drag & Drop

  • Support Ticket Tracking

Pricing

Starting from

$120/year

Value for money

ManageEngine ServiceDesk Plus logo
4.2

0.1

ServiceNow logo
4.3

What users say about ManageEngine ServiceDesk Plus' value for money

Its integration with Active Directory allows for easy and seamless log in and authentication which makes the experience wonderful.
Software does have occasional hiccups and glitches, but the worst part is their support. It declined so much over the years that it's unbearable now.
ChangeGear logo

ChangeGear

4.0
(50)

Comprehensive change and service management.

Features

Total

ChangeGear logo
ServiceNow logo

44

77

66

features in common

44

features in common

ChangeGear logo

ChangeGear's unique features

  • Audit Trail

  • Audit Management

  • CMDB

  • Compliance Tracking

ServiceNow logo

ServiceNow's unique features

  • Real Time Reporting

  • Configurable Workflow

  • Client Portal

  • Lifecycle Management

Pricing

Value for money

ChangeGear logo
4.1

0.2

ServiceNow logo
4.3

What users say about ChangeGear's value for money

Reporting was horrible, any customization was impossible, the support from the company was horrific, slow to respond, promised everything, never delivered even when we offered to pay for things.
The end users love this software. If you have a good programmer on your team, this product will do just about whatever you want.
Freshservice logo

Freshservice

4.5
(438)

A complete IT service management (ITSM) tool for business

Features

Total

Freshservice logo
ServiceNow logo

46

130

66

features in common

46

features in common

Freshservice logo

Freshservice's unique features

  • Email Templates

  • Maintenance Scheduling

  • Widgets

  • Issue Tracking

ServiceNow logo

ServiceNow's unique features

  • Interaction Tracking

  • Real Time Reporting

  • Version Control

  • Real-Time Chat

Pricing

Starting from

$19/month

Value for money

Freshservice logo
4.5

0.2

ServiceNow logo
4.3

What users say about Freshservice's value for money

I love the private note feature as well, we can suggest solutions to specialists working on solving an issue before it is escalated. Something else I liked about FS is their asset management utility.
I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them.
SolarWinds Service Desk logo

SolarWinds Service Desk

4.6
(528)

IT Service Desk & Asset Management Software

Features

Total

SolarWinds Service Desk logo
ServiceNow logo

46

95

66

features in common

46

features in common

SolarWinds Service Desk logo

SolarWinds Service Desk's unique features

  • Live Chat

  • Customer Segmentation

  • Auto-Responders

  • Role-Based Permissions

ServiceNow logo

ServiceNow's unique features

  • Macros/Templated Responses

  • Capacity Management

  • Interaction Tracking

  • Data Visualization

Pricing

Starting from

$19/month

Value for money

SolarWinds Service Desk logo
4.5

0.2

ServiceNow logo
4.3

What users say about SolarWinds Service Desk's value for money

I am the administrator and I love having the ability to make changes and customization on the fly. The user friendliness of it is well above our previous software we used.
The dashboard and reporting are very helpful. They give us a good picture of how we're doing and where we can improve.
JIRA Service Management logo

JIRA Service Management

4.4
(316)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
ServiceNow logo

48

105

66

features in common

48

features in common

JIRA Service Management logo

JIRA Service Management's unique features

  • Issue Tracking

  • Customer Service Analytics

  • Maintenance Scheduling

  • Issue Management

ServiceNow logo

ServiceNow's unique features

  • Remote Access/Control

  • IT Cost Management

  • Performance Monitoring

  • Configurable Workflow

Pricing

Starting from

$0/month

Value for money

JIRA Service Management logo
4.2

0.1

ServiceNow logo
4.3

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.
Canfigure logo

Canfigure

4.8
(12)

Modular ITSM and ITAM solution based on ITIL principles

Features

Total

Canfigure logo
ServiceNow logo

53

117

66

features in common

53

features in common

Canfigure logo

Canfigure's unique features

  • Procurement Management

  • CMDB

  • Equipment Tracking

  • Inventory Tracking

ServiceNow logo

ServiceNow's unique features

  • Remote Access/Control

  • Real Time Analytics

  • Real Time Data

  • IT Cost Management

Pricing

Value for money

Canfigure logo
4.6

0.3

ServiceNow logo
4.3

What users say about Canfigure's value for money

Additionally, we use the APIs to help integrate functions of the application to our other systems. Finally, the support of the SupaTools team has been outstanding.
With the SLA integration, we are now providing a better service to our internal customers and have really good data to make good business decisions.
FlexNet Manager Suite logo

FlexNet Manager Suite

4.4
(13)

Software asset management & license optimization tool

Features

Total

FlexNet Manager Suite logo
ServiceNow logo

9

17

66

features in common

9

features in common

FlexNet Manager Suite logo

FlexNet Manager Suite's unique features

  • Procurement Management

  • Audit Trail

  • Third Party Integrations

  • Purchase Order Management

ServiceNow logo

ServiceNow's unique features

  • Knowledge Management

  • Data Mapping

  • IT Cost Management

  • Approval Process Control

Pricing

Value for money

FlexNet Manager Suite logo
4.2

0.1

ServiceNow logo
4.3

What users say about FlexNet Manager Suite's value for money

The product also needs to change the dashboard as this does not represent reality and often provides a negative view of the position. This is often perceived as a failing of the product by management.
I have not seen any technical customer service which is more worst than Flexera. For high priority tickets to they don't respond 15 days.

Categories in common

SysAid logo

SysAid

4.5
(358)

Automate IT tasks and workflows with SysAid's ITSM solution

Features

Total

SysAid logo
ServiceNow logo

55

107

66

features in common

55

features in common

SysAid logo

SysAid's unique features

  • Social Media Integration

  • Document Storage

  • Inventory Tracking

  • Feedback Management

ServiceNow logo

ServiceNow's unique features

  • Cost Tracking

  • Search/Filter

  • Data Mapping

  • Version Control

Pricing

Value for money

SysAid logo
4.5

0.2

ServiceNow logo
4.3

What users say about SysAid's value for money

We've been provided prompt, friendly, and accurate help from both the sales and tech support teams at SysAid over the years. They are always eager to help in any way possible.
Their professional support has always been receptive and their ability to present solution for complex business processes has always been impressive.
SummitAI logo

SummitAI

4.4
(18)

The future of IT service management begins with AI.

Features

Total

SummitAI logo
ServiceNow logo

47

84

66

features in common

47

features in common

SummitAI logo

SummitAI's unique features

  • Scheduled / Automated Reports

  • Activity Tracking

  • Help Desk Management

  • Compliance Tracking

ServiceNow logo

ServiceNow's unique features

  • Real Time Analytics

  • IT Reporting

  • Search/Filter

  • License Management

Pricing

Value for money

SummitAI logo
4.5

0.2

ServiceNow logo
4.3

What users say about SummitAI's value for money

I like the overall design of this software and some features are really good like workflow and ticket routing and the orchestration things.
Ease of installation, ease of use, reliable, and works well for our ITIL process.
BOSSDesk logo

BOSSDesk

4.6
(102)

BOSS Solutions a FrontRunner in Help Desk Software

Features

Total

BOSSDesk logo
ServiceNow logo

52

108

66

features in common

52

features in common

BOSSDesk logo

BOSSDesk's unique features

  • Mobile Access

  • Document Storage

  • Assignment Management

  • Customer Support

ServiceNow logo

ServiceNow's unique features

  • Performance Monitoring

  • Search/Filter

  • Real Time Data

  • Version Control

Pricing

Starting from

$19/month

Value for money

BOSSDesk logo
4.6

0.3

ServiceNow logo
4.3

What users say about BOSSDesk's value for money

Right out of the box this product was better then the helpdesk we were moving from. The staff has been great to work with and very helpful.
I dig the ticketing search and the ability to run reports off the the inventory, that is very helpful. The Dell API integration for warranty and system info is also very nice.
HaloITSM logo

HaloITSM

4.7
(30)

ITSM solution for managing incidents & assets

Features

Total

HaloITSM logo
ServiceNow logo

57

136

66

features in common

57

features in common

HaloITSM logo

HaloITSM's unique features

  • Incident Reporting

  • Risk Assessment

  • Monitoring

  • Third Party Integrations

ServiceNow logo

ServiceNow's unique features

  • Lifecycle Management

  • Dashboard

  • IT Reporting

  • Real Time Data

Pricing

Starting from

$79/month

Value for money

HaloITSM logo
4.6

0.3

ServiceNow logo
4.3

What users say about HaloITSM's value for money

I love how easy things are to customize. Things like adding an action button, a new ticket type, or a workflow are super easy.
Having worked in IT for many years NetHelpdesk is by far the best Service Management tool I have worked with and the support team are always happy to help and quick to respond to any queries.
Track-It! logo

Track-It!

4.1
(71)

Help desk and asset management

Features

Total

Track-It! logo
ServiceNow logo

13

15

66

features in common

13

features in common

Track-It! logo

Track-It!'s unique features

  • Call Center Management

  • Mobile Access

ServiceNow logo

ServiceNow's unique features

  • Support Ticket Tracking

  • Real-time Updates

  • API

  • Network Monitoring

Pricing

Starting from

$995

Value for money

Track-It! logo
3.9

0.4

ServiceNow logo
4.3

What users say about Track-It!'s value for money

I've used lots of ticketing software in my time working in IT and this is the worst of the worst. I have been working to move away from track it for sometime.
Track-It automates tracking your assets, and help desk tickets easily. It is nice to be able to see what computers we have and what software is installed on them and who is using them.
Device42 logo

Device42

4.8
(49)

Automated IT infrastructure visualization & management tools

Features

Total

Device42 logo
ServiceNow logo

25

53

66

features in common

25

features in common

Device42 logo

Device42's unique features

  • Device Auto Discovery

  • Compliance Tracking

  • Application Management

  • Power Management

ServiceNow logo

ServiceNow's unique features

  • Configurable Workflow

  • Version Control

  • Lifecycle Management

  • Knowledge Management

Pricing

Starting from

$0

Value for money

Device42 logo
4.9

0.6

ServiceNow logo
4.3

What users say about Device42's value for money

Very easy to use, great customer service and great support. Any issues I have had, Device42 has been more than willing to help resolve.
The support is great and helps us when we have both large and small questions. The dependency chart is appreciated by our change manager.
C2 ATOM logo

C2 ATOM

4.2
(13)

The ultimate ITSM platform

Features

Total

C2 ATOM logo
ServiceNow logo

51

124

66

features in common

51

features in common

C2 ATOM logo

C2 ATOM's unique features

  • Issue Tracking

  • Timesheet Management

  • Event Management

  • Cataloging/Categorization

ServiceNow logo

ServiceNow's unique features

  • Version Control

  • IT Cost Management

  • Performance Monitoring

  • Real Time Reporting

Pricing

Starting from

$40/month

Value for money

C2 ATOM logo
4.2

0.1

ServiceNow logo
4.3

What users say about C2 ATOM's value for money

This is the most robust and wonderfully integrated ITSM I have ever had the ability to use, endorse and build.
This is the most flexible and beautifully integrated ITSM that I have ever had the chance to use, support and develop. It has all the functionnalities you can dream of and they are easy to use.
Kaseya VSA logo

Kaseya VSA

4.0
(190)

IT Systems Management Software for Internal IT and MSPs

Features

Total

Kaseya VSA logo
ServiceNow logo

34

105

66

features in common

34

features in common

Kaseya VSA logo

Kaseya VSA's unique features

  • Employee Activity Monitoring

  • Activity Tracking

  • Release Management

  • Application Management

ServiceNow logo

ServiceNow's unique features

  • Service Catalog

  • Performance Monitoring

  • Support Ticket Management

  • Support Ticket Tracking

Pricing

Value for money

Kaseya VSA logo
3.7

0.6

ServiceNow logo
4.3

What users say about Kaseya VSA's value for money

Kaseya support is terrible, I mean really terrible. I think they only have one level 2 technician because the same guy gets back to me when the first guys can't fix it.
The account reps I have had for the past several years have been amazing. You need to get to know as many people as you can at Kaseya and learn to work as a team with them and you will be very happy.
VIZOR IT Asset Management logo

VIZOR IT Asset Management

4.0
(1)

ITIL Certified IT Service and Asset Management Solution

Features

Total

VIZOR IT Asset Management logo
ServiceNow logo

53

129

66

features in common

53

features in common

VIZOR IT Asset Management logo

VIZOR IT Asset Management's unique features

  • Audit Management

  • Inventory Tracking

  • Facility Management

  • Reservations Management

ServiceNow logo

ServiceNow's unique features

  • Impact Management

  • Version Control

  • Drag & Drop

  • Real Time Analytics

TOPdesk logo

TOPdesk

4.6
(47)

Help desk & service management

Features

Total

TOPdesk logo
ServiceNow logo

46

102

66

features in common

46

features in common

TOPdesk logo

TOPdesk's unique features

  • Tagging

  • Multi-Location

  • Customizable Fields

  • Collaboration Tools

ServiceNow logo

ServiceNow's unique features

  • Real Time Analytics

  • Real Time Reporting

  • Search/Filter

  • Real Time Data

Pricing

Starting from

$66/month

Value for money

TOPdesk logo
4.5

0.2

ServiceNow logo
4.3

What users say about TOPdesk's value for money

This is very easy to check and improve your own services. I enjoy working with TOPdesk with great pleasure and ease.
The ability to have a self service portal and knowledge bases are great features we are building on a lot. The imeplementation was very good, straightforward, simple and no post implementation issues.
Spiceworks logo

Spiceworks

4.4
(514)

Server and website monitoring software

Features

Total

Spiceworks logo
ServiceNow logo

28

51

66

features in common

28

features in common

Spiceworks logo

Spiceworks' unique features

  • Maintenance Management

  • Purchasing & Receiving

  • Issue Scheduling

  • Baseline Manager

ServiceNow logo

ServiceNow's unique features

  • Support Ticket Tracking

  • Surveys & Feedback

  • Request Assignment

  • Real Time Analytics

Pricing

Value for money

Spiceworks logo
4.6

0.3

ServiceNow logo
4.3

What users say about Spiceworks' value for money

This tool has been great for us. It’s very user friendly which was better then other ticketing systems we looked at.
I loved this as a startup MSP and i used it for many many years. The inventory control was an awesome add on as well as the help desk.
Snow License Manager logo

Snow License Manager

4.3
(9)

Asset management solution for software, SaaS & IaaS

Features

Total

Snow License Manager logo
ServiceNow logo

7

16

66

features in common

7

features in common

Snow License Manager logo

Snow License Manager's unique features

  • Audit Management

  • Procurement Management

  • Requisition Management

  • Maintenance Management

ServiceNow logo

ServiceNow's unique features

  • Performance Metrics

  • Drag & Drop

  • Workflow Configuration

  • Automated Routing

Categories in common

Issuetrak logo

Issuetrak

4.5
(172)

Report. Resolve. Relax. It starts with Issuetrak.

Features

Total

Issuetrak logo
ServiceNow logo

46

111

66

features in common

46

features in common

Issuetrak logo

Issuetrak's unique features

  • Customizable Fields

  • Service Reporting

  • Single Sign On

  • Queue Management

ServiceNow logo

ServiceNow's unique features

  • IT Cost Management

  • Relationship Mapping

  • Search/Filter

  • Drag & Drop

Pricing

Starting from

$59/month

Value for money

Issuetrak logo
4.5

0.2

ServiceNow logo
4.3

What users say about Issuetrak's value for money

What I liked the most is ability to configure custom processes per team. Also if team-specific setup worked good for single team, it was easy to share it with other teams.
It is really easy to use and is good for auto-assigning and helping out our smaller sized IT team with solving and making workflow easy.
SapphireIMS logo

SapphireIMS

4.4
(46)

Cloud-based and on-premise IT service management suite

Features

Total

SapphireIMS logo
ServiceNow logo

29

51

66

features in common

29

features in common

SapphireIMS logo

SapphireIMS's unique features

  • Equipment Management

  • CMDB

  • Software License Management

  • Real Time Notifications

ServiceNow logo

ServiceNow's unique features

  • Request Assignment

  • Approval Process Control

  • Prioritization

  • Real Time Analytics

Pricing

Starting from

$1,500/year

Value for money

SapphireIMS logo
4.4

0.1

ServiceNow logo
4.3

What users say about SapphireIMS's value for money

To make any Operations successful what is required is good control and if you are big and in multiple locations then a tool like this helps to monitor and control.
Default version is incorporated with simple and nice features. Ease of use and adaptability for quick customisation makes this product more wonderful.
Deepser logo

Deepser

4.5
(12)

IT service desk, ticketing, and asset management software

Features

Total

Deepser logo
ServiceNow logo

52

122

66

features in common

52

features in common

Deepser logo

Deepser's unique features

  • Release Management

  • Communications Management

  • Third Party Integrations

  • Single Sign On

ServiceNow logo

ServiceNow's unique features

  • Surveys & Feedback

  • Search/Filter

  • Impact Management

  • Version Control

Pricing

Value for money

Deepser logo
4.6

0.3

ServiceNow logo
4.3

What users say about Deepser's value for money

Nothing in particular or it is too early to find defects.
Deepser and Device 42 a complete solution for ticketing and asset management.
CloudBlue PSA logo

CloudBlue PSA

4.5
(23)

The next generation of professional services automation.

Features

Total

CloudBlue PSA logo
ServiceNow logo

57

297

66

features in common

57

features in common

CloudBlue PSA logo

CloudBlue PSA's unique features

  • Ad hoc Reporting

  • Real Time Notifications

  • Issue Management

  • Auto-Responders

ServiceNow logo

ServiceNow's unique features

  • Data Mapping

  • Real-Time Chat

  • Request Assignment

  • Lifecycle Management

Pricing

Value for money

CloudBlue PSA logo
4.3
ServiceNow logo
4.3

What users say about CloudBlue PSA's value for money

The combination of Salesforce and ServiceMax was such a bad fit for us. Many of our processes had to be done outside of the system and we were losing valuable information.
Harmony is a fully featured, and incredibly well supported PSA software. Our platform team had spent countless hours investigating the best possible solution for our unique requirements.
Atera logo

Atera

4.6
(240)

Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros

Features

Total

Atera logo
ServiceNow logo

51

130

66

features in common

51

features in common

Atera logo

Atera's unique features

  • Diagnostic Tools

  • Usage Tracking/Analytics

  • Chat/Messaging

  • Anti Virus

ServiceNow logo

ServiceNow's unique features

  • Interaction Tracking

  • Macros/Templated Responses

  • Search/Filter

  • Relationship Mapping

Pricing

Starting from

$99/month

Value for money

Atera logo
4.8

0.5

ServiceNow logo
4.3

What users say about Atera's value for money

The best feature has to be the pricing model. For Business running minimal personnel it is great for being able to start and grow your business.
It's a great and easy tool, just a few more features and will be perfect.

Features

Total

ManageEngine AssetExplorer logo
ServiceNow logo

9

16

66

features in common

9

features in common

ManageEngine AssetExplorer logo

ManageEngine AssetExplorer's unique features

  • Requisition Management

  • Maintenance Management

  • Procurement Management

  • Compliance Tracking

ServiceNow logo

ServiceNow's unique features

  • Customizable Branding

  • Data Mapping

  • Macros/Templated Responses

  • Change Management

Categories in common

Mint Service Desk logo

Mint Service Desk

4.8
(10)

IT service desk and asset management solution

Features

Total

Mint Service Desk logo
ServiceNow logo

39

79

66

features in common

39

features in common

Mint Service Desk logo

Mint Service Desk's unique features

  • Release Management

  • Queue Management

  • Multi-Channel Communication

  • Activity Tracking

ServiceNow logo

ServiceNow's unique features

  • Relationship Mapping

  • Cost Tracking

  • Data Mapping

  • Project Management

PagerDuty logo

PagerDuty

4.6
(192)

Incident Management & Operations Performance Software

Features

Total

PagerDuty logo
ServiceNow logo

16

37

66

features in common

16

features in common

PagerDuty logo

PagerDuty's unique features

  • Issue Management

  • Email Alerts

  • Network Analysis

  • IT Monitoring

ServiceNow logo

ServiceNow's unique features

  • Support Ticket Tracking

  • Search/Filter

  • Data Visualization

  • Network Monitoring

Pricing

Value for money

PagerDuty logo
4.2

0.1

ServiceNow logo
4.3

What users say about PagerDuty's value for money

The ability to to have the information displayed and on the go with the App is great for us as we can engage with stakeholders and its bought in consistency for out out of hours team on alerting.
Integration with CloudWatch, webhooks, Jira is outstanding, functional, and reliable. The application has gotten better over the years I have used it.

Features

Total

Lansweeper logo
ServiceNow logo

35

65

66

features in common

35

features in common

Lansweeper logo

Lansweeper's unique features

  • Inventory Tracking

  • Role-Based Permissions

  • Compliance Tracking

  • Maintenance Scheduling

ServiceNow logo

ServiceNow's unique features

  • Prioritization

  • Performance Monitoring

  • Impact Management

  • Capacity Management

Pricing

Starting from

0

Value for money

Lansweeper logo
4.6

0.3

ServiceNow logo
4.3

What users say about Lansweeper's value for money

I'm very happy with Lansweeper and we are going to implement the help desk software in the near future to replace our current ticketing system. It's a more robust system than other similar programs.
Form helpdesk to an automated inventory scan, Lansweeper has saved us so much time it's immeasurable. Everything is wonderfully integrated and very customizable.
NinjaOne logo

NinjaOne

4.9
(156)

The Easiest-to-Use Unified IT Operations Solution

Features

Total

NinjaOne logo
ServiceNow logo

43

123

66

features in common

43

features in common

NinjaOne logo

NinjaOne's unique features

  • Compression

  • Document Storage

  • Customer Support

  • Role-Based Permissions

ServiceNow logo

ServiceNow's unique features

  • Relationship Mapping

  • Email Management

  • Macros/Templated Responses

  • Drag & Drop

Pricing

Starting from

$3/month

Value for money

NinjaOne logo
4.8

0.5

ServiceNow logo
4.3

What users say about NinjaOne's value for money

The patch management works great, clients feel confident that we are proactive with important security updates.
Coming from the ConnectWise ecosystem we were very excited to see a platform that was modern, easy to use and had fantastic integrations with the products we use.
Alloy Navigator logo

Alloy Navigator

4.6
(51)

Award winning IT Asset Mgmt and Service Mgmt platform

Features

Total

Alloy Navigator logo
ServiceNow logo

59

157

66

features in common

59

features in common

Alloy Navigator logo

Alloy Navigator's unique features

  • Time & Expense Tracking

  • Call Center Management

  • Recurring Issues

  • Dashboard Creation

ServiceNow logo

ServiceNow's unique features

  • Availability Management

  • Network Monitoring

  • IT Cost Management

  • Performance Monitoring

Pricing

Starting from

$19/month

Value for money

Alloy Navigator logo
4.5

0.2

ServiceNow logo
4.3

What users say about Alloy Navigator's value for money

The help desk and software licensing components really save a lot of time and are easy to use. I've been able to use the software licensing piece to fulfill a Microsoft audit with ease.
I have used this product over many years and enjoy the ease of use and implementation. In the rare event of any issues the support team are excellent and solutions are found very quickly.
USU Software Asset Management logo

USU Software Asset Management

3.5
(2)

SAM software for managing software assets and cloud service

Features

Total

USU Software Asset Management logo
ServiceNow logo

4

10

66

features in common

4

features in common

USU Software Asset Management logo

USU Software Asset Management's unique features

  • Trial License

  • License Tracking

  • Maintenance Management

  • Audit Management

ServiceNow logo

ServiceNow's unique features

  • Availability Management

  • Support Ticket Management

  • Real Time Reporting

  • Remote Access/Control

InvGate Assets logo

InvGate Assets

4.7
(12)

Asset Management & Software License Management

Features

Total

InvGate Assets logo
ServiceNow logo

19

34

66

features in common

19

features in common

InvGate Assets logo

InvGate Assets' unique features

  • Requisition Management

  • Maintenance Scheduling

  • License Inventory

  • Access Controls/Permissions

ServiceNow logo

ServiceNow's unique features

  • Configurable Workflow

  • Real Time Analytics

  • Impact Management

  • Support Ticket Tracking

Pricing

Value for money

InvGate Assets logo
4.6

0.3

ServiceNow logo
4.3

What users say about InvGate Assets' value for money

It should also be noted that whenever we request assistance, the help desk responded with a very good help for us.
What I like the most is the simplicity of installation and how fast it starts to get data from the assets connected to the network.
Vivantio logo

Vivantio

4.3
(166)

Flexible Software. Focused Service.

Features

Total

Vivantio logo
ServiceNow logo

54

136

66

features in common