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Top Rated Bug Tracking Software with Alerts/Notifications in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Alerts and notifications keep teams informed about ticket updates, progress, and deadlines. They enable real-time communication, ensuring timely interventions and actions, and help users prioritize and manage their tasks effectively. Our reviewers in bug tracking software rated this feature as highly important.

4 Best Bug Tracking Software with Alerts/Notifications

See other top Bug Tracking products with alerts/notifications

How we picked the 4 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the bug tracking software category. They also needed to have sufficient reviews about alerts/notifications, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for alerts/notifications based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 4 best products

Jira logo
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User insights about the alerts/notifications feature

Reviewers appreciate Jira's alerts/notifications capabilities for keeping teams informed about task updates and changes. They report timely and customizable notifications via email and Slack, which help track progress and meet deadlines. Users highlight the ability to add watchers and sync notifications with other tools. However, some find the volume of notifications overwhelming and wish for more filtering options. They say Jira's notifications are crucial for maintaining effective communication and ensuring timely responses.
“Stay informed: Jira provides real-time alerts and notifications for important events, such as changes to issues, comments, or updates. This means that users can stay up-to-date with the latest developments and respond quickly to changes.”
cs

chaouechi s.

photographer

“Alerts and notifications in Jira keep teams informed about updates, deadlines, and changes, fostering timely communication and enabling quick responses for smoother project execution.”
Verified reviewer profile picture

Ahmed R.

Account executive

Bug Tracking key features coverage

Jira offers 5 out of the 6 key features for Bug Tracking software identified by reviewers:

Bug/Issue Capture4.7
Task Progress Tracking4.6
Access Controls/Permissions4.4
Task Management4.6
Ticket Management
Collaboration Tools4.4

Pros and cons based on 15,286 verified reviews

55% of users rated Jira 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 15,286 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Effective sprint management

Enhanced team collaboration

Extensive integration options

Support for agile development

Cons:

Frequent performance issues

Complex navigation

Challenging issue management

Inefficient search and filter

Complicated setup configuration

See pros and cons details

Pricing

Starting price:$7.91 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Asana logo
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User insights about the alerts/notifications feature

Users find Asana's alerts/notifications helpful for staying on top of tasks and deadlines. They appreciate the customizable email and mobile notifications, which keep them informed about task assignments and updates. Reviewers mention the convenience of receiving daily summaries and reminders. However, some feel the notifications can be overwhelming and cluttered. They indicate that Asana's notifications are valuable for task management and team synchronization, especially for remote work.
“The alerts / notifications from Asana are configured to link up with your email address which I find very handy in staying connected. I am notified of comments and or new tasks that are assigned to me quickly and efficiently. The email notifications gives a great overview of the project and person assigning/ commenting on the task.”
KR

Kristen R.

Product Designer

“I love the email notifications with a round up of what needs to be done each day/week. It helps me to stay on top of what I need to do and helps me to not go over deadlines.”
CD

Cassandra D.

Director

Bug Tracking key features coverage

Asana offers 5 out of the 6 key features for Bug Tracking software identified by reviewers:

Bug/Issue Capture4.6
Task Progress Tracking4.6
Access Controls/Permissions4.5
Task Management4.7
Ticket Management
Collaboration Tools4.6

Pros and cons based on 13,530 verified reviews

59% of users rated Asana 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 13,530 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Cons:

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details

Pricing

Starting price:$10.99 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

User insights about the alerts/notifications feature

Reviewers indicate that JIRA Service Management's alerts/notifications are essential for timely communication and task management. They appreciate the real-time notifications via email and desktop, which help keep stakeholders informed about updates and changes. Users find the system reliable, though some mention the need for additional notification options like sound alerts. They say the notifications enhance collaboration and ensure nothing is missed in support-based projects.
“The alerts and notifications are really good within the helpdesk of JIRA, its very important to get notifications for anything regarding the tickets that you are working on as you want to resolve issues and reply back to your 'customers' as soon as possible.”
TH

Thomas H.

Junior Software Engineer

“Not only do I receive notifications in Jira itself, but I also receive emails and desktop notifications when a task comes in. So I am always kept in the loop.”
Verified reviewer profile picture

Dayley S.

Web Developer

Bug Tracking key features coverage

JIRA Service Management offers 4 out of the 6 key features for Bug Tracking software identified by reviewers:

Bug/Issue Capture4.6
Task Progress Tracking
Access Controls/Permissions4.3
Task Management4.6
Ticket Management
Collaboration Tools4.3

Pros and cons based on 756 verified reviews

58% of users rated JIRA Service Management 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 756 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive task tracking

Efficient request management

Enhanced team collaboration

Robust project tracking

Cons:

Performance speed issues

High costs for small businesses

Complex user access management

See pros and cons details

Pricing

Starting price:$20 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

ClickUp logo
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User insights about the alerts/notifications feature

Users report that ClickUp's alerts/notifications are effective for keeping track of tasks and deadlines. They appreciate the ability to customize notifications across devices, including email and Slack integrations. Reviewers mention that timely notifications help manage workloads and prevent missed deadlines. However, some find the volume of notifications overwhelming and wish for more filtering options. They indicate that ClickUp's notifications are crucial for maintaining productivity and ensuring timely task completion.
“I like that because I can receive alerts and notifications from ClickUP on multiple devices, including desktop computer, smart phone and tablet , ensuring that I never miss an important update,even when Im on the go.”
Verified reviewer profile picture

Olden F.

Freelancer

“In my case, it is very important to receive notifications of the completion of tasks, so activating alerts and notifications simplifies the work of keeping an eye on the scheduled completion dates.”
Verified reviewer profile picture

Pascual G.

Project Manager

Bug Tracking key features coverage

ClickUp offers 5 out of the 6 key features for Bug Tracking software identified by reviewers:

Bug/Issue Capture4.1
Task Progress Tracking4.5
Access Controls/Permissions4.6
Task Management4.6
Ticket Management
Collaboration Tools4.5

Pros and cons based on 4,549 verified reviews

70% of users rated ClickUp 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 4,549 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Cons:

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Pricing

Starting price:$10 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Other Top Rated Bug Tracking Software with Alerts/Notifications in 2026

Zoho Sprints logo

Agile project management for software development teams

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Zoho Sprints is a collaborative, agile project planning & tracking solution for agile teams, with scrum, agile reports, & native mobile apps for iOS and Android

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BugHerd logo

BugHerd is the best website feedback & bug tracking tool

visit website
BugHerd is the world's leading website feedback and bug tracking tool.

It's the go-to tool for web developers, project managers, designers & QA teams who need a simple way to collect and manage feedback on websites and digital projects.

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SpiraTeam logo

Complete Application Lifecycle Management

visit website
SpiraTeam offers a complete bug tracking solution that manages your entire testing process.Bug tracking features include support for customizable workflows and fields, flexible reporting, configurable email notifications, and fully editable statuses, priorities, severities and bug types.

Read more about SpiraTeam

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Jira logo
Category Leaders

Project management and work tracking software

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Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

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Asana logo
Category Leaders

Project tracking and workflow management platform

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Asana is a bug tracking tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

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ClickUp logo
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Productivity platform for marketing agencies

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ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

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Wrike logo
Category Leaders

AI powered workflow management platform

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Track and resolve bugs quickly with Wrike's work management software. Use detailed custom request forms to auto-assign bugs to relevant teams. Track progress with personalized workflows and use powerful reporting tools to showcase resolved cases.

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Zoho Projects logo
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Project Management, Collaboration and Bug Tracking

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Record and track product bugs until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

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BrowserStack logo

The modern test stack

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BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale & optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability.

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TestMu AI logo

Cross Browser Testing On Cloud

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The Native AI-Agentic Cloud Platform to Supercharge Quality Engineering. Test intelligently and ship faster.

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Shortcut logo
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Project management platform for software development teams

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Shortcut is a web-based project management platform built to meet the workflow needs of software development teams, allowing users to create stories to define project tasks, objectives and epics, while visualizing work with drag and drop Kanban boards, charting reports and automating via API access

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Caspio logo

Build online database applications without coding.

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Caspio is the world’s leading LOW-CODE platform for building online database applications without having to write code.

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Open DevOps logo

Open DevOps is mission control for your DevOps toolchain.

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Atlassian Open DevOps is mission control for your DevOps toolchain, providing flexibility of a custom toolchain with the coordination of an all-in-one.

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Rollbar logo

Full-stack bug and issue tracking for web and mobile apps

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Error monitoring & tracking tool that helps software developers, DevOps, QA, and Support engineers release better quality code faster. Instrument Rollbar SDK with your code to handle exceptions and collect data for debugging. Supports JavaScript, Ruby, Python, Java, .NET, iOS, Android, Go, and more.

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ProWorkflow logo

Your go to platform for projects, task, and time management.

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Use ProWorkflow to track your tasks, billable hours and client communications, to create quotes and invoices, share files, manage client projects and more. Signup for a free trial today!

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Issuetrak logo

Issue tracking and workflow automation platform

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Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

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Zoho BugTracker logo

Bug tracking & issue management software for SMBs

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With Zoho BugTracker identify, log & manage bugs in your software. Track activity, such as recent topics, upcoming milestones & bug status, with one dashboard.

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GoodDay logo
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Cloud-based work management platform for firms of all sizes

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GoodDay is a cloud-based work management platform designed to help businesses of all sizes manage project planning, product management, task organization, progress tracking and collaboration. The platform includes an interactive dashboard that enables users to view, plan, schedule and execute tasks.

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New Relic logo

Performance testing and monitoring

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Efficient bug tracking with real-time monitoring and full-stack insights, crafted for software engineer practitioners.

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Backlog logo
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Online project management tool for developers

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Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts

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Smartlook logo

Qualitative analytics for websites and mobile apps

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Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels

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Mattermost logo

Open source workplace messaging for web, PCs & phones

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Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file sharing, multiple languages, & more

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ContentKing logo

Real-time SEO auditing, content tracking & change management

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ContentKing is a real-time SEO auditing and monitoring platform that provides you with full-situational awareness so you can improve and maintain visibility.

With 24/7 Monitoring and Alerting, you’ll have the most up-to-date insights on your SEO performance without needing to waiting for a crawl.

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QA Wolf logo

Modern end-to-end testing solution for teams

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QA Wolf is a modern end-to-end testing solution optimized for teams of all skill levels. The platform allows users to quickly and easily create tests online and increase their UI test coverage.

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Key features for Bug Tracking software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Bug/Issue Capture: Reviewers appreciate the ability to efficiently capture, document, and prioritize bugs with customizable issue tickets that include necessary details for tracking and resolution. 96% of reviewers rated this feature as important or highly important.
  • Task Progress Tracking: Reviewers highlight the importance of tracking task progress using customizable workflows, statuses, and visual tools like Kanban boards to monitor and manage project timelines. 95% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Reviewers emphasize the necessity of granular access controls to manage who can view, edit, and contribute to projects, ensuring security and proper authorization. 93% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers value the creation, assignment, and prioritization of tasks within organized systems, facilitating clear responsibilities and deadlines for team collaboration. 93% of reviewers rated this feature as important or highly important.
  • Ticket Management: Reviewers find efficient ticket management crucial for tracking and resolving issues, enhancing productivity and collaboration with features for creating, assigning, and prioritizing tickets. 91% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Reviewers appreciate collaboration tools for enabling effective teamwork with features like commenting, shared tasks, and integration with other tools to streamline communication and workflow. 90% of reviewers rated this feature as important or highly important.