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Issue Tracking Software with Surveys & Feedback (2026) - Page 3

Last updated: April 2026

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88 software options

Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

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Hipporello Service Desk for Trello is a software that connects customers and employees to their support, IT, and business teams by creating Trello cards via online forms and emails.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

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Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

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USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

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Pazo logo

Operational Excellence Simplified

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Mobile First
GPS Enabled
QR/NFC Support
Integrations Ready
AI Enhanced
Offline Support

Pazo enables teams to log, monitor, and resolve issues swiftly. With automated workflows, real-time updates, and detailed analytics, stay on top of on-ground issues, reducing downtime and improving service.

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ProProfs Help Desk logo

Help desk and ticketing solution for customer service

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ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

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Insite Teams logo

Collaborative audits & inspections for a host of industries.

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Insite Teams is an efficient, easy-to-use cloud-based hub where you can store and share your audits and inspections. With a range of customisation and efficiency-enhancing tools, the system can be applied to a range of processes from safety inspections to progress reports

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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Intelocate logo

Operations management platform

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Intelocate is a complete operations platform for multi-location businesses that helps create efficiencies from head office through to the frontline by consolidating issue reporting and resolution, task management, communication, and reporting tools into a single, intuitive dashboard.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Jamio openwork logo

Workflow Managment, Nocode, Development Platform, Cloud.

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Jamio is a no-code business process management platform designed to create cloud applications. The applications created on Jamio openwork platform helps companies drive digital transformation. It can automate and simplify company procedures, manage documents , offer collaboration tools and much more

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Taqtics logo

Operations management platform for retail & restaurants

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Taqtics is an operations management platform designed specifically for retail and restaurant industries, to help drive consistent and compliant store operations by giving managers the tools they need to effectively manage day-to-day operations across dispersed stores.

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C2 logo

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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Essembi logo

The OEE Platform for Manufacturing Teams

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Essembi is purpose-built to help software teams with issue tracking. Centralize bug reports, prioritize fixes, and monitor resolution progress. From issue creation to completion, customize Essembi for your issue workflow, enhancing team coordination and accelerating problem-solving.

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Electric AI logo

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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ServiceWise logo

Web based help desk management software

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ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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Helprace logo

All-in-one customer service solution

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Tackle every bug and customer issue with a unified trouble ticketing and feedback management system: Question, Idea, Problem, Praise.

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VisionFlow logo

Product dev., ALM, ITSM, Help Desk, Project Mng. and CRM

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VisionFlow is a powerful, web-based software with modules for Issue Tracking, Customer Support, CRM, Time Management, Document management, Product and Release management, Asset Management and much more. VisionFlow offers extensive functionality but is easy to use and flexible at the same time.

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ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

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ServicePRO® is an enterprise service desk software that improves customer service by automating the entire service request cycle.

ServicePRO® is available as a cloud-hosted solution as well as an on-premise installation.

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ServiceNow HR Service Delivery logo

Deliver great employee experiences across the enterprise

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ServiceNow® HR Service Delivery unlocks enterprise productivity and gives your employees the service experience they deserve.

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Stames logo

Cloud-based customer service & team communication S

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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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IncidentMonitor logo

Service desk software with self-service web portal support

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IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals

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TenForce logo

EHSQ platform to manage operational risks

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TenForce provides an EHSQ platform that helps organizations manage operational risks through integrated modules for incident management, audits, and compliance tracking. The software combines document control with action tracking capabilities, enabling teams to streamline processes and maintain regulatory compliance across manufacturing, pharmaceutical, and food industries.

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Antlere logo

Multi-channel Net Promoter Score (NPS) survey software

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Antlere is an online Net Promoter Score (NPS) survey software that gathers & decodes NPS feedback from multiple platforms to measure & improve customer loyalty

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Fielder Agent logo

Cloud-based software for managing agents in the field.

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Fielder Agent is an application for the management and control of field agent assignments. The software operates based on the planning of optimal routes and the use of resources. It also facilitates the traceability of activities in real-time. It includes a web portal and mobile apps.

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