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Top Rated Issue Tracking Software with Surveys feedback - Page 2

Last updated: September 2026

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88 software options

Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

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Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.

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ProProfs Help Desk logo

Help desk and ticketing solution for customer service

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ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

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Bugasura logo

Customer Focused Agentic QA, Quality for Customers in AI era

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Customer-Focused Agentic QA issue tracking with full traceability to requirements and test cases, custom workflows, real-time reports, and Eagle Eye release visibility — free forever.

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

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USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

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EcholoN logo

Enterprise Service Management beyond standard ITSM

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EcholoN is configurable Issue Tracking software for capturing, prioritizing, assigning and resolving issues with SLAs, workflows, notifications and documentation. The integrated Enterprise Application Framework supports company-specific issue types, processes and data structures.

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Insite Teams logo

Collaborative audits & inspections for a host of industries.

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Insite Teams is an efficient, easy-to-use cloud-based hub where you can store and share your audits and inspections. With a range of customisation and efficiency-enhancing tools, the system can be applied to a range of processes from safety inspections to progress reports

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

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Simple, scablable & powerful issue tracking solution with advanced workflow for managing and automating issues resolution life cycle with smart guidance and SLA

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Intelocate logo

Operations management platform

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Intelocate is a complete operations platform for multi-location businesses that helps create efficiencies from head office through to the frontline by consolidating issue reporting and resolution, task management, communication, and reporting tools into a single, intuitive dashboard.

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Xurrent logo

Service Management for the Modern Enterprise

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Xurrent AI Service Desk puts intelligence in the flow of work. Embedded Sera AI and a native virtual agent summarize, classify, and route instantly, draft knowledge, and power 24/7 self service. Launch in 5 weeks with no bolt ons. Reduce MTTR and lift CSAT across the enterprise.

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Groove logo

Cloud-based helpdesk solution for small businesses

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Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

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Essembi logo

The OEE Platform for Manufacturing Teams

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Essembi is purpose-built to help software teams with issue tracking. Centralize bug reports, prioritize fixes, and monitor resolution progress. From issue creation to completion, customize Essembi for your issue workflow, enhancing team coordination and accelerating problem-solving.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

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ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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Planio logo

Manage Sofware Projects in One Place

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Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place.

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Stames logo

Cloud-based customer service & team communication S

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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Helprace logo

All-in-one customer service solution

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Tackle every bug and customer issue with a unified trouble ticketing and feedback management system: Question, Idea, Problem, Praise.

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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QualityHive logo

Bug tracking & feedback tool for development agencies

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QualityHive is a cloud-based bug tracking and feedback tool that helps development agencies collect website feedback, perform QA testing, and track issues.

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ServiceWise logo

Web based help desk management software

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ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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Taqtics logo

Operations management platform for retail & restaurants

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Taqtics is an operations management platform designed specifically for retail and restaurant industries, to help drive consistent and compliant store operations by giving managers the tools they need to effectively manage day-to-day operations across dispersed stores.

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Adminitrac logo

Clould-based Issue Tracking for Professional Teams

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AdminiTrack is a highly effective, easy-to-use, high performance, hosted Issue and Task Tracking Application designed specifically for professional project teams. AdminiTrack can be accessed from anywhere in the world with just a browser.

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ConSol CM/Complaint logo

Complaint management software

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ConSol CM/Complaint is a complaint management solution designed to help businesses of all sizes manage complaints on a unified interface. The software helps you to process customer complaints quickly & efficiently. Eliminate the causes of errors & create 8D reports

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Naofix logo

A unique SaaS that merges the powers of Helpdesk, CMMS & CRM

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Naofix's issue tracking simplifies IT incident management by organizing them into tickets categorized by equipment, location, and priority. It enables quick assignment to the appropriate technician or team, while tracking response and resolution times to ensure timely and efficient support.

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Fielder Agent logo

Cloud-based software for managing agents in the field.

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Fielder Agent is an application for the management and control of field agent assignments. The software operates based on the planning of optimal routes and the use of resources. It also facilitates the traceability of activities in real-time. It includes a web portal and mobile apps.

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