getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

IT Management Software with Customizable Templates (2026) - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

69 software options

monday service logo

Customer support and service solution

learn more
monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

Read more about monday service

Users also considered
Autotask PSA logo

IT Business Management Software Platform

learn more
Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.

Read more about Autotask PSA

Users also considered
N-central logo

On-premise and hosted RMM software for MSPs

learn more
N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

Read more about N-central

Users also considered
Kaseya VSA logo

IT systems management software for internal IT and MSPs

learn more
Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.

Read more about Kaseya VSA

Users also considered
ManageEngine ADManager Plus logo

Active Directory Management and Reporting Solution

learn more
ADManager Plus simplifies daily IT operations by unifying Active Directory, Microsoft 365, Google Workspace, and Exchange management. It automates tasks like provisioning and cleanup, offers 200+ reports, and enables secure delegation for efficiency.

Read more about ManageEngine ADManager Plus

Users also considered
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
Deepser logo

IT service desk, CRM, and asset management software

learn more
Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations.

Read more about Deepser

Users also considered
ReqView logo

Software and Systems Requirements Management Tool

learn more
ReqView is the next generation requirements management solution for SMBs and enterprises from regulated industries with specific needs for risk driven approach, end-to-end traceability and full audit trail to comply with systems and software engineering standards.

Read more about ReqView

Users also considered
Runecast logo

AI-powered platform for Security and Compliance

learn more
Runecast is a provider of a patented solution for IT Security and Operations teams. Forward-focused enterprises rely on Runecast for proactive risk mitigation, security compliance, operational efficiency & mission-critical stability. To add proactiveness to your IT strategy, visit www.runecast.com

Read more about Runecast

Users also considered
EcholoN logo

Helpdesk software for managing customer service processes

learn more
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

Read more about EcholoN

Users also considered
AssetSonar logo

IT Asset Management Software

learn more
EZO AssetSonar is a powerful next gen, IT asset management platform that provides full visibility into hardware, software, and licenses. By consolidating asset data and automating processes, IT teams can reduce risk, cut costs, and enhance compliance across their entire digital ecosystem.

Read more about AssetSonar

Users also considered
ManageEngine AD360 logo

Identity and access management platform

learn more
ManageEngine AD360 is an enterprise IAM software solution that helps businesses of all sizes manage identities securely and ensure compliance. Key functionalities include automated identity lifecycle management, secure single sign-on, adaptive multi-factor authentication, approval-based workflows.

Read more about ManageEngine AD360

Users also considered
ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

learn more
ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

Read more about ALVAO Service Desk

Users also considered
Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

learn more
Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.

Read more about Canfigure

Users also considered
AlertOps logo

Incident & response management tool for IT & DevOps teams

learn more
Respond to incidents faster. Send rich alerts - with links - to all your teams as needed based on type, severity, or skillset.

Read more about AlertOps

Users also considered
Summit logo

The future of IT service management begins with AI.

learn more
SymphonyAI Summit transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience.

Read more about Summit

Users also considered
Tiflux logo

System for the management of ticket flows and attendance

learn more
Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

Read more about Tiflux

Users also considered
24Cevent logo

On-call incident response when alerts are not enough

learn more
Within IT management, 24Cevent helps teams control what happens during critical incidents. It provides structured on-call response, clear ownership, and automatic escalation when IT services are disrupted, helping reduce risk and meet SLAs.

Read more about 24Cevent

Users also considered
i-Vertix logo

IT infrastructure management software

learn more
i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

Read more about i-Vertix

Users also considered
Microcall logo

Cloud-based call accounting software

learn more
Microcall is a cloud-based call accounting solution that helps users identify and search phone numbers, track telecom expenses, analyze voice traffic, and more.

Read more about Microcall

Users also considered
Infraon IMS logo

Unified infrastructure monitoring software

learn more
Infraon IMS boosts IT performance with real-time monitoring, analytics, automation, and compliance for seamless, efficient operations.
Opting for Infraon IMS/ITIM means simplifying, modernizing, and automating IT infrastructure management, enhancing user experiences, and ensuring compliance.

Read more about Infraon IMS

Users also considered
ky2help logo

IT service management software

learn more
ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.

Read more about ky2help

Users also considered
Total Network Inventory logo

PC audit and software inventory solution

learn more
Total Network Inventory (TNI) is a solution for handling PC, Mac, Linux, and FreeBSD audit, reporting and software license management.

Read more about Total Network Inventory

Users also considered
Mission Control logo

Leading PSA and Project Management SaaS

learn more
Mission Control is a project management tool that helps teams orchestrate their work, from daily tasks to strategic initiatives.

Read more about Mission Control

Users also considered
Planview Portfolios logo

Enterprise-class strategic portfolio management platform

learn more
Planview Enterprise One enables EPMO and strategic planning leaders to translate strategy into delivery with roadmaps that connect investments, outcomes, business capabilities, technology and financials.

Read more about Planview Portfolios

Users also considered