getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

IT Service Software - Page 2

Last updated: June 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

65 software options

Xurrent logo

Service Management for the Modern Enterprise

learn more
Xurrent unifies ITSM, ESM, and ITOM on one secure platform with Sera AI and a native virtual agent included. Go live in about five weeks, automate work with low code, deflect requests with self-service, and cut MTTR with AI summaries, routing, and real-time visibility.

Read more about Xurrent

Users also considered
RG System Suite logo

100% French SaaS suite for MSPs

learn more
The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

Read more about RG System Suite

Users also considered
Splunk Enterprise logo

Machine data management and analytics

learn more
Splunk Enterprise is a cloud-based platform designed to assist businesses with big data management and analysis of machine data. Key features include data visualization, performance metrics, data collection, real-time search, indexing, KPI tracking, reporting, and monitoring.

Read more about Splunk Enterprise

Users also considered
RepairCMS Ultimate logo

Customer service and repair management software

learn more
RepairCMS Ultimate is the all-in-one software for efficient repair management, CRM, invoicing, and quotes. This powerful tool streamlines the repair process, from initial intake to progress tracking, diagnostics, quotations, invoicing, and online payments, ensuring smooth operations and exceptional customer service.

Read more about RepairCMS Ultimate

Users also considered
Issuetrak logo

Issue tracking and workflow automation platform

learn more
Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

Read more about Issuetrak

Users also considered
ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

learn more
ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

Read more about ALVAO Service Desk

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
TANSS logo

IT service management tool

learn more
TANSS is an ITSM tool designed for managed service providers and IT departments that automates IT process management and enhances service desk productivity. The modular system includes ticketing, device management, escalation management, and SLA management components that can be tailored to companies of any size. TANSS integrates with Microsoft Outlook and offers additional automation capabilities through Odoo integration.

Read more about TANSS

Users also considered
Specops uReset logo

Sel-service password reset solution

learn more
Our enterprise self-service password reset solution allows users to securely reset their Active Directory passwords themselves. The product can be used for the purpose of updating local cached credentials, even when they are off VPN. This can be done by initiating the reset process right from the Windows logon screen on their workstations. With security features like multi-factor authentication and geo-blocking, Specops uReset is a perfect fit for organizations that take security very seriously.

Read more about Specops uReset

Users also considered
Sabio Virtual logo

Cloud-based help desk software for support teams

learn more
Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

Read more about Sabio Virtual

Users also considered
Deepser logo

Service Management without complexity.

learn more
Deepser is the only 100% Italian Service Management platform with native AI. It centralizes service delivery, support processes and operational activities in a single environment, helping teams work faster, improve visibility and enhance service quality.

Read more about Deepser

Users also considered
NITRO Help Desk for IT logo

Secure IT Help Desk Built Inside Microsoft 365, Teams, and S

learn more
A Microsoft 365, Teams, and SharePoint-native ticketing platform with Teams integration, managing requests, approvals, and assets through automated workflows, optional NITRO Copilot AI, and flat-rate licensing.

Read more about NITRO Help Desk for IT

Users also considered
YOUZER logo

IT and SaaS account management & monitoring

learn more
Youzer is an online software that helps companies to manage the IT accounts and assets of their employees

Read more about YOUZER

Users also considered
LogMeIn Central logo

Endpoint management for desktops, servers & mobile laptops

learn more
LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy & automate routine IT tasks for any PC or Mac from anywhere, via any device.

Read more about LogMeIn Central

Users also considered
Saleoid logo

Best CRM Software for leads, sales, marketing & billing

learn more
Saleoid is the Best CRM Software for startups, agencies & SMBs an all-in-one platform to generate leads, manage sales, run marketing, and handle billing in one connected system. Starts at $5/month (2-year plan).

Read more about Saleoid

Users also considered
Versio.io logo

CMDB, IT Asset Management, Governance, Security

learn more
Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

Read more about Versio.io

Users also considered
Rzilient logo

IT management solution

learn more
Rzilient, the next-generation IT management partner for small and medium-sized businesses to simplify, automate and secure your IT management.

Read more about Rzilient

Users also considered
Boundless Automation logo

Network automation and management solution for Cisco Meraki.

learn more
The Boundless Automation Platform integrates a wide set of applications to help IT and Managed Service teams streamline and scale common IT processes and network operations across large Cisco Meraki infrastructures: Deployment and Provisioning, Configuration Changes, Compliance Audits, Monitoring.

Read more about Boundless Automation

Users also considered
HEINZELMANN logo

Issue tracking software for the IT sector

learn more
HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

Read more about HEINZELMANN

Users also considered
SmartITSM logo

Cloud-based IT service management and help desk software

learn more
SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

Read more about SmartITSM

Users also considered
XEOX logo

Remote Monitoring and Management of IT Infrastructures

learn more
XEOX software is a cloud-based remote monitoring and management system for MS Windows IT infrastructures. It allows admins to centralize monitoring and management of company-wide inventory and software. Key features include CMDB, network management, software delivery, task automation, and reporting.

Read more about XEOX

Users also considered
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

learn more
With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

Read more about Sunrise ITSM

Users also considered
Lansweeper logo

Know Your IT

learn more
Lansweeper is an IT Asset Management solution that provides network discovery of all connected devices, users, and software within your IT estate. Lansweeper's advanced device recognition capabilities allow for complete visibility across your entire IT estate, in one centralized IT inventory.

Read more about Lansweeper

Users also considered
WebTitan logo

DNS-based web filter, malware/phishing protection & security

learn more
TitanHQ's WebTitan web filter is a DNS based web content filtering tool that blocks malware, ransomware and phishing attempts, and provides advanced web content control.

Read more about WebTitan

Users also considered

Popular it service comparisons

TeamViewer ONE logo
AnyDesk logo
TeamViewer ONEvsAnyDesk
Zendesk Suite logo
Freshdesk logo
Zendesk SuitevsFreshdesk
Wrike logo
monday.com logo
Wrikevsmonday.com
EngageBay CRM logo
HubSpot Marketing Hub logo
EngageBay CRMvsHubSpot Marketing Hub
mHelpDesk logo
ServiceTitan logo
mHelpDeskvsServiceTitan
JIRA Service Management logo
Zendesk Suite logo
JIRA Service ManagementvsZendesk Suite
Freshservice logo
Zendesk Suite logo
FreshservicevsZendesk Suite
Spiceworks Cloud Help Desk logo
ManageEngine ServiceDesk Plus logo
Spiceworks Cloud Help DeskvsManageEngine ServiceDesk Plus
SolarWinds Service Desk logo
Freshservice logo
SolarWinds Service DeskvsFreshservice