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Managed Service Providers (MSP) Software with Capacity Management (2026)

Last updated: April 2026

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31 software options

JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Pulseway logo
Category Leaders

Remote monitoring and management platform for IT

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An MSP Platform that lets you manage the technology needs of small business - on your own terms - simply, efficiently, and from anywhere. RMM, Endpoint Protection and Backup, from one place. Used by 5,000+ MSPs worldwide.

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LogMeIn Central logo

Endpoint management for desktops, servers & mobile laptops

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LogMeIn Central is an endpoint management solution which helps IT professionals to monitor, manage, and secure their organization's endpoint infrastructure including desktops, servers and laptops. Users can remotely deploy & automate routine IT tasks for any PC or Mac from anywhere, via any device.

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VM Backup logo

Virtual machine backup and replication for Hyper-V & VMware

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Altaro VM Backup is a virtual machine backup & replication solution for Microsoft Hyper-V & VMware environments. The cloud-based platform ensures business data is always secure with automatic backup, WAN-optimized replication, cloud storage management, continuous data protection (CPD), and more.

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ManageEngine OpManager logo
Category Leaders

Network Monitoring & Management Software

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OpManager, world's first truly integrated network management software for faster and smarter network management.

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Domotz logo
Category Leaders

Network Monitoring and Management Made Simple

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Domotz is built for MSPs that manage multiple customer networks, providing centralized monitoring, automated discovery, proactive alerts, and remote troubleshooting from one platform.

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Accelo logo

Transform the way you manage client work

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Accelo combines the key needs of a CRM, project planning, contracts, service tickets, and more in one platform for Managed Service Providers in small to medium sized IT businesses. Save time by automating and gaining visibility into the performance of your IT services, from prospect to close.

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N-sight RMM logo

Cloud-based remote monitoring and management platform

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N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

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ConnectWise PSA logo

PSA tool designed for as-a-service businesses

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No more hassling clients just to get paid. Make it easier to send invoices on time & track client payments with ConnectWise Manage business management platform.

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N-central logo

On-premise and hosted RMM software for MSPs

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N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

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PRTG Enterprise Monitor logo

Tool to keep control of large IT and optimize performance

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PRTG Enterprise Monitor comes with an attractive licensing model and allows for monitoring to be set up quickly on the systems of new customers; licenses usually pay for themselves in a few months. Due to the subscription-based licensing model, PRTG Enterprise Monitor adjusts easily.

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ConnectWise Automate logo

Endpoint monitoring & automation software for MSPs

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ConnectWise Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery and drive revenue growth.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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ManageEngine OpManager MSP logo

Redefine multiclient network management with OpManager MSP

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ManageEngine OpManager MSP is an efficient multiclient network monitoring and management tool that helps service providers across the globe to oversee and handle their client's networks proactively from a remote location.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

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Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Tiflux logo

System for the management of ticket flows and attendance

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Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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AntMyERP logo

ERP solution for managing administrative processes

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Ant My ERP is a cloud-based solution that helps businesses manage administrative operations related to inventory, enterprise resource planning (ERP), finance, and more. Features include attendance tracking, asset management, contract drafting, collaboration, timesheets, payroll processing & more.

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NMIS logo

Network management software for handling fault analysis

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NMIS (Network Management Information System) is an open-source system designed to help businesses handle administration of various computer networks on a unified platform. It enables network engineers to conduct fault analysis, monitor IT systems’ performances, and gain insights into network status.

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Addigy logo

Apple device management solution for Apple IT teams

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Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

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KACE logo

Unified Endpoint Management by KACE. Where Next Meets Now.

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KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

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Network Detective Pro logo

Non-intrusive IT assessment solution

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Network Detective is a non-intrusive IT assessment tool. There is no software to install, so it can be used anywhere without leaving a footprint. The low-cost and unlimited license models allow MSPs to manage workflows, onboard new clients, and improve service delivery.

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ITarian logo

IT and remote access management solution

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ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources.

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Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

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With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

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Docusnap logo

All-in-one solution for IT documentation

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Docusnap is a software package for the inventory, categorization, and documentation of IT environments. The program documents the network structure as well as the versions of software, hardware, operating systems, and licenses used.

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Boundless Automation logo

Network automation and management solution for Cisco Meraki.

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Boundless Automation is a network management solution designed to deploy, configure, audit, and manage Cisco Meraki networks at scale. The solution enables IT professionals to scale and streamline network operations, save time, increase agility, and become more competitive.

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