PracticePanther Legal Software Pricing, Features, Reviews & Alternatives

PracticePanther Legal Software

Intuitive Cloud-based Law Practice Management Software

4.74/5 (393 reviews)

PracticePanther Legal Software overview

What is PracticePanther Legal Software?

PracticePanther is a simple, easy to use, and secure law practice management software. See why tens of thousands of law firms in over 170 countries use PracticePanther to automate their workflows and get more done in less time. Never miss deadlines, get paid faster, seamlessly track billable time & expenses.

Work from anywhere, on any device, with our mobile app. It's easy, user-friendly and intuitive. Now you can spend less time managing your firm and more time making money. Try it free, no credit card needed.

Pricing

Starting from
$39/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, Germany, Mexico

Supported languages

English, Spanish
PracticePanther Legal Software screenshot: PracticePanther dashboardPracticePanther Demo 2019PracticePanther Legal Software screenshot: PracticePanther mobile dashboardPracticePanther Legal Software screenshot: PracticePanther invoicePracticePanther Legal Software screenshot: PracticePanther calendar

PracticePanther Legal Software user reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.7
  4.7
Scott M. W.

Amazing program!

Used daily for 2+ years
Reviewed 2018-11-19
Review Source: Capterra

I bought this program when I first opened my practice about 2.5 years ago. I knew going into my own firm that I wanted a comprehensive client management tool. After spending hours online reviewing various programs, I decided to give the 30-day free trial a shot. I think I purchased the monthly subscription immediately after starting to use the program. Since that time, I have built on my knowledge, incorporating the MailChimp and QBO features first, then started learning how to streamline my document preparation through the template feature. What would have previously taken me multiple hours a week to manage, now takes minutes.

Pros
PracticePanther is intuitive and very user friendly. It has a ton of features that expedite minuscule tasks and free up admin time. It syncs with all my favorite resources, like QBO, MailChimp, and Box, making communication with clients a lot easier and keeps routine mailings operational. If you use a lot of form templates, the template builder is a major time saver and cuts down on user error and oversights. I use this program every day in my law office and am very grateful for how easy it is. Even better, the customer support team is phenomenal. I rarely have any issues with the program (it is easy to use), but when I run into something I need help with, a quick message to the PP team is responded to within minutes and the problem is solved or at a minimum I am given an update and expected time of completion. I couldn't recommend this program more to a solo or small legal practice.

Cons
Nothing, the team is constantly updating its software and programs that it connects to. They provide online videos to help and I frequently learn of new ways to use the program from regular updates by the team.

Response from PracticePanther Legal Software


Thank you so much Scott for the extra kind feedback!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Haley S.

The team at PracticePanther is Great.

Used daily for 1-2 years
Reviewed 2020-06-03
Review Source: Capterra

Pros
They add features on a regular basis and have loads of training. The support staff is super helpful and if they don't know the answer they will try to find it. I understand that every system is different and every one has it's pros and cons. I really think once we utilize every single feature this program has we will be a much better law firm.

Cons
The email integrations phase in and out on working. It may simply be the plugin I have for Gmail but that can be a struggle.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jeff P.

Terrible practice management software

Used daily for less than 6 months
Reviewed 2019-06-07
Review Source: Software Advice

When you sign up, you'll get an invitation to a live webinar two weeks out. Totally unhelpful for someone trying to get up and running. I have been using PracticePanther for about one month, and I'm already considering changing to another PMS. The money I spent on PracticePanther is a sunk cost. I really think I should just cut my losses because if I don't, I'll end up spending a lot of time trying to manage and work around the software. I really don't feel like it's saving me any time at all. I would probably be better off with T-sheets, Quickbooks, and Law Pay only.

Pros
Clients can pay online. I honestly can't think of anything else to say.

Cons
Where do I start? The time keeping function is terrible. You cannot edit start and stop times. You cannot start and stop multiple timers in the mobile app. The software auto-saves frequently, and when it does, it moves the cursor in the entry to the end of the text. This is annoying. You cannot start a timer and then add the client-matter without causing the time to round up. The syncing with G Suite is bad. The software will not sync with all the fields in Google Contacts, and the "custom fields" in PracticePanther do not sync into Google Contacts. This results in a lot of duplicate data entry, which is what I was trying to void with practice management software. The software does not sync will with Google Drive well at all either. Apparently, you can't have any folders in Google Drive with the same name. For example, Client_01\general and Client_02\general would result in an error and none of your Google Drive documents will be visible in PracticePanther. The software billing feature is terrible. First, you cannot have multiple companies or entities tied to the same individual. Thus, if you have a contact who owns multiple businesses that are clients, you will not be able to list all those businesses under the client's name. To make matters worse, you can only email invoices to individuals who are listed under the company. I had to create multiple dummy contacts called "Accounts Payable" just so that I could email my clients their invoices. I ran out of space.

Response from PracticePanther Legal Software


Hi Jeff,

Thank you so much for taking the time to join our team on a training call, and for discussing the features and functionalities you would like to see incorporated into the software on our follow up call. As mentioned, some of the functionalities, specifically regarding Google, are limited by our integration partners. However, we will, of course, update you if any of the discussed functionalities change at any point.

We are constantly working on improving our user experience and your comments and feedback are greatly appreciated. Thanks again for your time, please feel free to reach out to us if there is anything we can help you with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Harold A.

Law Office Management Software

Used daily for 2+ years
Reviewed 2021-02-16
Review Source: Capterra

Pros
This software is great right out of the box, so to speak; there is no box. But as I have needed something extra I have made suggestions and the company actually improves the program. New additions come up as other users make suggestions as well. The program is very intuitive and therefore easy to learn and use when you are a new user. But with time I have learned that it can do so much more than I realized at first. The customer support is great at teaching users how to do some new task and the You Tube training videos is a great way to learn how to make your practice more efficient using options that you might not otherwise know are available. Overall, this is the best law office management software I have used over the last 15 years.

Cons
Rarely, there have been times when I wanted to create a report that the program was not able to generate and I would need to export a current report to excel and then modify or add data to get the report that I needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Tobechuku N.

Sole Practitioner That Needed Organization

Used daily for 6-12 months
Reviewed 2020-08-05
Review Source: Capterra

I love it and I love all the possible intergrations.

Pros
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.

Cons
I would like to be able to make payment plan invoices for my clients, so I do not have to remind them to pay every month. Most clients would not want to set up automatic payments, so with payment plan invoices, it would help alot and relieve the burden of reminding clients every month, that a payment needs to be made.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PracticePanther Legal Software pricing

Starting from
$39/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

A 7 day free trial is available, after which pricing starts at $39/user/month (billed annually) or $49/month/user (billed monthly).

Includes:
1. Unlimited phone & email support.
2. Free upgrades for life.
3. No contracts. No credit card needed. Cancel anytime.
4. 30 day money-back guarantee.

PracticePanther Legal Software features

Access Controls/Permissions
Alerts/Notifications
Billing & Invoicing
Calendar Management
Case Management
Case Notes
Client Management
Client Portal
Collaboration Tools
Conflict Management
Contract/License Management
Document Generation
Document Management
Document Storage
Email Management
Task Management
Time Tracking

Activity Dashboard (90 other apps)
Reporting & Statistics (90 other apps)
Search/Filter (93 other apps)

Videos and tutorials

Additional information for PracticePanther Legal Software

Key features of PracticePanther Legal Software

  • Manage your contacts, clients, & leads.
  • Unlimited custom fields.
  • Recurring tasks & reminders.
  • Role-based security.
  • Calendar sync with Google, Apple, & Outlook.
  • Sales force automation.
  • Sync emails with Outlook, Gmail, Hotmail, & many more!
  • Case management & time tracking.
  • Keep track of contact information, calls, emails, & files.
  • Real-time social feed.
  • Send professional looking invoices in seconds.
  • Import clients from Outlook, Excel, Gmail, Yahoo, & AOL.
  • Email alerts when a client views your invoice.
  • Multi-language & multi-currency support.
  • Document management. 2-way sync with Box & Dropbox
  • Simple, intuitive, and secure.
  • Visual reports to easily view your income & expenses.
  • 256-bit military grade encryption.
  • Sales reports to track billable hours per user.
  • Award-winning Panther-fast support.
  • Client intake forms
  • Batch time entries
  • Automated invoice payment reminders
View All Features

Benefits

Quoted as being, "the easiest, most intuitive, user-friendly software on the market." No need to watch hours of training videos and webinars like the rest. Within seconds, you'll be able to start working from the moment you sign in - all yourself!

Instead of using 6 different programs to manage your clients, cases, billable time, invoices, and more - you can simply use PracticePanther which combines them all into one. With a responsive and mobile friendly design, you can work from any device, anywhere, and anytime.