PracticePanther Pricing, Features, Reviews & Comparison of Alternatives

PracticePanther

Intuitive Cloud-based Law Practice Management Software

4.78/5 (338 reviews)

PracticePanther overview

What is PracticePanther?

PracticePanther is a simple, easy to use, and secure law practice management software. Tens of thousands law firms worldwide use PracticePanther to save time, work faster, and grow their firms.

Work from anywhere using any smartphone, tablet, or computer with the responsive mobile site. Reduce clutter and become a paperless firm. Get world-class support by phone, email, or live chat. Try it as long as you want for your first 3 clients and 3 cases. No credit card needed.
www.practicepanther.com

Pricing

Starting from
$39/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Germany and 4 other markets, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Spanish
PracticePanther screenshot: PracticePanther dashboardPracticePanther Demo 2019PracticePanther screenshot: PracticePanther mobile dashboardPracticePanther screenshot: PracticePanther invoicePracticePanther screenshot: PracticePanther calendar

PracticePanther reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.7
  4.8
Scott M. Welch

Amazing program!

Used daily for 2+ years
Reviewed 2018-11-19
Review Source: Capterra

I bought this program when I first opened my practice about 2.5 years ago. I knew going into my own firm that I wanted a comprehensive client management tool. After spending hours online reviewing various programs, I decided to give the 30-day free trial a shot. I think I purchased the monthly subscription immediately after starting to use the program. Since that time, I have built on my knowledge, incorporating the MailChimp and QBO features first, then started learning how to streamline my document preparation through the template feature. What would have previously taken me multiple hours a week to manage, now takes minutes.

Pros
PracticePanther is intuitive and very user friendly. It has a ton of features that expedite minuscule tasks and free up admin time. It syncs with all my favorite resources, like QBO, MailChimp, and Box, making communication with clients a lot easier and keeps routine mailings operational. If you use a lot of form templates, the template builder is a major time saver and cuts down on user error and oversights. I use this program every day in my law office and am very grateful for how easy it is. Even better, the customer support team is phenomenal. I rarely have any issues with the program (it is easy to use), but when I run into something I need help with, a quick message to the PP team is responded to within minutes and the problem is solved or at a minimum I am given an update and expected time of completion. I couldn't recommend this program more to a solo or small legal practice.

Cons
Nothing, the team is constantly updating its software and programs that it connects to. They provide online videos to help and I frequently learn of new ways to use the program from regular updates by the team.

Response from PracticePanther Legal Software


Thank you so much Scott for the extra kind feedback!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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John Tatone

Great product

Used daily for 1-2 years
Reviewed 2020-02-01
Review Source: Capterra

Easy to learn. Easy access to tutorials and the help area is full of information. It has been a great decision to switch. I know that i have been able to capture more of my time and reduce time needed for billing.

Pros
I like being able to bill, take credit/debit card payments, and tell clients their balance with the app while in court. There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account. Practice panther has cut down on the time it takes for billing and made my office more efficient.

Cons
I print checks directly from practice panther, which takes several steps, but it makes it easy to add the cost to the client's billing. I would like the software to allow a report of vendors/payees' payments over various time periods as it does with tags and categories.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jacob Waldo

Great software and great price!

Used daily for 6-12 months
Reviewed 2020-05-13
Review Source: Capterra

Been great. Our firm is growing and I don't see us using any other system. We love it.

Pros
Ease of use. The fact that we can calendar, manage our cases, and do our billing all from the same application and we can do it from anywhere.

Cons
If there was a way to pair it up with our Ooma phone system, so that it could automatically log phone calls by numbers that are saved in the system...that would be really cool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jeff Peterson

Terrible practice management software

Used daily for less than 6 months
Reviewed 2019-06-07
Review Source: Software Advice

When you sign up, you'll get an invitation to a live webinar two weeks out. Totally unhelpful for someone trying to get up and running. I have been using PracticePanther for about one month, and I'm already considering changing to another PMS. The money I spent on PracticePanther is a sunk cost. I really think I should just cut my losses because if I don't, I'll end up spending a lot of time trying to manage and work around the software. I really don't feel like it's saving me any time at all. I would probably be better off with T-sheets, Quickbooks, and Law Pay only.

Pros
Clients can pay online. I honestly can't think of anything else to say.

Cons
Where do I start? The time keeping function is terrible. You cannot edit start and stop times. You cannot start and stop multiple timers in the mobile app. The software auto-saves frequently, and when it does, it moves the cursor in the entry to the end of the text. This is annoying. You cannot start a timer and then add the client-matter without causing the time to round up. The syncing with G Suite is bad. The software will not sync with all the fields in Google Contacts, and the "custom fields" in PracticePanther do not sync into Google Contacts. This results in a lot of duplicate data entry, which is what I was trying to void with practice management software. The software does not sync will with Google Drive well at all either. Apparently, you can't have any folders in Google Drive with the same name. For example, Client_01\general and Client_02\general would result in an error and none of your Google Drive documents will be visible in PracticePanther. The software billing feature is terrible. First, you cannot have multiple companies or entities tied to the same individual. Thus, if you have a contact who owns multiple businesses that are clients, you will not be able to list all those businesses under the client's name. To make matters worse, you can only email invoices to individuals who are listed under the company. I had to create multiple dummy contacts called "Accounts Payable" just so that I could email my clients their invoices. I ran out of space.

Response from PracticePanther Legal Software


Hi Jeff,

Thank you so much for taking the time to join our team on a training call, and for discussing the features and functionalities you would like to see incorporated into the software on our follow up call. As mentioned, some of the functionalities, specifically regarding Google, are limited by our integration partners. However, we will, of course, update you if any of the discussed functionalities change at any point.

We are constantly working on improving our user experience and your comments and feedback are greatly appreciated. Thanks again for your time, please feel free to reach out to us if there is anything we can help you with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Elisabeth Silva

Excellent Case Management Software

Used daily for 6-12 months
Reviewed 2020-03-23
Review Source: Capterra

This software saves me time and helps with record keeping. It is easy to use. I would hate to be without it.

Pros
I love the ease of use for conflicts checking. I love the secure client portal, as I often exchange sensitive documents with the client. I love the client notes feature and the calendaring.

Cons
I have had clients who could not get the secure portal to work - that may have been user error, but there are enough of them that I had to develop a back up plan. I would like to see a better overview of available features so I can decide what works best for me. I do not use most of the billing features, so I would like a way to disable that, rather than have it look like I am running a huge deficit! I would like to learn more about integration with Wealth Counsel software. Cross-population of clients would be a huge benefit for me!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PracticePanther pricing

Starting from
$39/month
Pricing options
Free trial
Subscription
View Pricing Plans

A 7 day free trial is available, after which pricing starts at $39/user/month (billed annually) or $49/month/user (billed monthly).

Includes:
1. Unlimited phone & email support.
2. Free upgrades for life.
3. No contracts. No credit card needed. Cancel anytime.
4. 30 day money-back guarantee.

PracticePanther features

API
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Client Portal
Document Storage
Expense Tracking
Invoice Management
Reminders

Activity Dashboard (64 other apps)
Client Management (48 other apps)
Collaboration Tools (40 other apps)
Contact Management (46 other apps)
Document Management (85 other apps)
Reporting & Statistics (57 other apps)
Search Functionality (64 other apps)
Task Management (61 other apps)
Third Party Integration (51 other apps)
Workflow Management (49 other apps)

Videos and tutorials

Additional information for PracticePanther

Key features of PracticePanther

  • Manage your contacts, clients, & leads.
  • Unlimited custom fields.
  • Recurring tasks & reminders.
  • Role-based security.
  • Calendar sync with Google, Apple, & Outlook.
  • Sales force automation.
  • Sync emails with Outlook, Gmail, Hotmail, & many more!
  • Case management & time tracking.
  • Keep track of contact information, calls, emails, & files.
  • Real-time social feed.
  • Send professional looking invoices in seconds.
  • Import clients from Outlook, Excel, Gmail, Yahoo, & AOL.
  • Email alerts when a client views your invoice.
  • Multi-language & multi-currency support.
  • Document management. 2-way sync with Box & Dropbox
  • Simple, intuitive, and secure.
  • Visual reports to easily view your income & expenses.
  • 256-bit military grade encryption.
  • Sales reports to track billable hours per user.
  • Award-winning Panther-fast support.
  • Client intake forms
  • Batch time entries
  • Automated invoice payment reminders
View All Features

Benefits

Quoted as being, "the easiest, most intuitive, user-friendly software on the market." No need to watch hours of training videos and webinars like the rest. Within seconds, you'll be able to start working from the moment you sign in - all yourself!

Instead of using 6 different programs to manage your clients, cases, billable time, invoices, and more - you can simply use PracticePanther which combines them all into one. With a responsive and mobile friendly design, you can work from any device, anywhere, and anytime.