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Botsplash Logo

Omnichannel Live and Automated Chat and SMS Platform

Table of Contents

Botsplash - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Botsplash overview

What is Botsplash?

Botsplash is a live and automated chat and SMS platform used to engage with customers across a suite of digital channels. This SaaS based platform offers a collection of notable features including canned messaging capability, scheduled send, spanish translation, document sharing, and more, to increase customer experience and agent lead capture.

Botsplash outbound SMS campaigns see high deliverability rates and spam rates that are a fraction of the industry average. Automated flows assist your agents when collecting information or working with multiple leads at a time and their integration options are endless. The workflow applications already at your business can be easily integrated with Botsplash for a truly unified experience.

Have security concerns? Botsplash has your back! They are SOC 2 Type II compliant and offer safety benefits such as built-in adherence to TCPA restrictions, advanced data encryption, and account level lockdowns.

Starting price

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Pros & Cons

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Customer Support

Client Support

Chat Conversations

Alert Volume

Bugs and Issues

Integrations

Botsplash’s user interface

Ease of use rating:

Botsplash pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(13)
5(39)

What do users say about Botsplash?

In my line of work, communication is key.

Select to learn more


Who uses Botsplash?

Based on 55 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Financial Services
Banking
Real Estate
Consumer Services
Others

Use cases

Customer Engagement
Live Chat
Conversational AI Platform
SMS Marketing

Botsplash's key features

Most critical features, based on insights from Botsplash users:

Reporting/Analytics
Mobile access
Real-time consumer-facing chat
File sharing
Transcripts/Chat history
Canned responses

All Botsplash features

Features rating:

Communication management
Third-Party integrations
Proactive chat
Screen sharing
Offline form
Workflow management
Real-Time data
Real-Time analytics
Pre-Configured bot
Performance metrics
Natural language search
Natural language processing
Multi-Language
Multi-Channel management
Multi-Channel communication
Multi-Campaign
Monitoring
Message personalization
Mass texting
Live chat
Lead capture
Widgets
Visual analytics
Transfers/Routing
Tagging
Surveys & feedback
Support ticket management
Social media integration
SMS messaging
Single sign on
Shortcodes
Sentiment analysis
Search/Filter
Scheduled messaging
Reporting & statistics
Real-Time reporting
Real-Time notifications
Real-Time monitoring
Configurable workflow
Collaboration tools
Chatbot
Chat/Messaging
Chat Transcript
Campaign scheduling
Campaign planning
Campaign management
Autoresponders
Automated responses
API
Alerts/Notifications
Alerts/Escalation
AI/Machine learning
Activity tracking
Activity dashboard
Access controls/permissions
2-Way messaging
Knowledge base management
Interaction tracking
Intent recognition
Geotargeting
Gamification
Event triggered actions
Engagement tracking
Drag & drop
Customizable templates
Customizable reports
Customizable fields
Customizable branding
Customer Service Analytics
Customer segmentation
Customer history
Customer database
CRM
Contact management

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Botsplash pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Botsplash price and value

Value for money rating:

To see what individual users think of Botsplash's price and value, check out the review snippets below.

“Very intelligent and powerful chat solution. I like it very much and having integration options with Facebook messenger, web and SMS chat etc.”
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Muhammad A.

Technical Analyst

“I love how easy it is to transfer a conversation from one employee to another. It makes transitions in our process seamless.”
NT

Nicholas T.

Client Success Manager

Botsplash support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Live Online
Documentation
In Person
Videos
Webinars

Botsplash FAQs

Q. Who are the typical users of Botsplash?

Botsplash has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Botsplash support?

Botsplash supports the following languages:
English, Spanish


Q. Does Botsplash support mobile devices?

Botsplash supports the following devices:
Android, iPad, iPhone


Q. Does Botsplash offer an API?

Yes, Botsplash has an API available for use.


Q. What level of support does Botsplash offer?

Botsplash offers the following support options:
Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

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