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Brandfolder
5
325
4
119
3
6
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based digital asset management and sharing platform
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Brandfolder - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Brandfolder overview
What is Brandfolder?
Brandfolder is a cloud-based platform that provides digital asset and identity management (DAM) for brand conscious businesses right up to Enterprise-level. Key features include privacy controls, user permissions, custom branding, expert onboarding with asset auditing, multi-format video transcoding, and more. The platform allows promotional materials to be stored and manipulated within one coherent space. Marketing collateral such as logos, images, fonts, brochures, business cards, jingles, videos and even corporate color swatches are stored side by side in easily browsed display layers and auto-tagged for rapid intelligent search.
Updating every instance of an altered asset, Brandfolder also assists user workflows and file requirements with automatic conversions or resizing. Additionally, the platform supports internal and external distribution with a range of sharing methods including the copying or emailing of URL download links. Tracking where these links go and how they are then employed, Brandfolder (Enterprise) then bundles insights and analytics capabilities to visualize asset and user performance data. Integration with existing creative apps and marketing tools is expandable thanks to Brandfolder's RESTful API and includes connectivity to Adobe InDesign server for live, inline template editing, while additional product features include dedicated expert-led customer support.
Starting price
Alternatives
with better value for money
Brandfolder’s user interface
Brandfolder reviews
Overall rating
4.7
/5
452
Positive reviews
85
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.85/10
5
4
3
2
1
325
119
6
0
2
Vani T.
President
Midori H.
Creative Operations Manager
Midori H.
Creative Operations Manager
Vani T.
President
Jenna K.
Owner
Michael O.
Communications Manager
Who uses Brandfolder?
Based on 452 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Brandfolder's key features
Most critical features, based on insights from Brandfolder users:
All Brandfolder features
Features rating:
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Brandfolder integrations (39)
Integrations rated by users
We looked at 452 user reviews to identify which products are mentioned as Brandfolder integrations and how users feel about them.
Integration rating: 4.5 (3)
“The Zapier integration is important because it helps us connect Thinkific with Monday CRM we use and automate tasks between them. It reduces manual work, keeps our data more organized, and makes it easier to build workflows around enrollments an”
Daphnie C.
Operations Manager
Integration rating: 3.5 (2)
Integration rating: 5.0 (2)
“Direct Slack integration for chatops is not strictly necessary since our core web incident resolution and APM alerts are already managed and triaged through dedicated platforms like Azure DevOps and PagerDuty.”
Estrella A.
Software Engineer
Integration rating: 5.0 (2)
“I create simple characters that VideoExpress can manipulate into exceptional 3D characters. Then with VideoExpress' Constant Character, that creation stays the same throughout the video”
Peter M.
Freelance Designer
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“Embedding design specs directly into dev tasks ensures engineers build features accurately against UI/UX designs.”
Estrella A.
Software Engineer
Brandfolder customer support
What do users say about Brandfolder customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Brandfolder customer support.
Widespread user sentiment highlights Brandfolder's customer support as responsive, knowledgeable, and quick to resolve issues.
A number of users found onboarding and implementation support to be thorough, patient, and helpful at every stage.
Multiple users praise the ease of contacting support via email, chat, or phone, with prompt and courteous responses.
A significant portion of users appreciate the proactive assistance with integrations, training, and ongoing product improvements.
Support options
Training options
To see what individual users say about Brandfolder's customer support, check out the review snippets below.
“BrandFolder has its own version of this, called sections, but it's technically more rigid.”
Midori H.
Creative Operations Manager
“Must have tools for any large teams (>5) to keep their workflows productive”
Rochak A.
Director
“Only then did they reply, conveniently locking me into another year of service and adding more charges to an already stressful situation. Despite approving my payments which I suggested to them myself, the most recently sent my account to a third-party collections agency, claiming I had ignored all prior payment communication, which is completely false.”
Jenna K.
Owner
“Getting support on a specific issue also took longer than ideal a few months back.”
Cole C.
Marketing Coordinator
Brandfolder FAQs
Brandfolder has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What level of support does Brandfolder offer?
Brandfolder offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum
