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Cin7 Omni

Cloud-based inventory management solution

Table of Contents

Is this product right for your business?

Find out with a

Cin7 Omni - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Cin7 Omni overview

Based on 600 verified user reviews

What is Cin7 Omni?

By industry, Cin7 Omni reviewers are most commonly professionals in retail (24%). The most frequent use case for Cin7 Omni cited by reviewers is inventory management (76% of reviewers).

What do users say about Cin7 Omni pricing?

Reviewers indicate Cin7 Omni offers broad features at a lower price than competitors, and some users report good cost-benefit for small businesses. However, some reviewers feel recent price hikes reduce value, and users report frustration with extra costs and limited feature delivery.

What are the most popular integrations for Cin7 Omni?

The Cin7 Omni integrations most frequently cited by reviewers are: Xero (an accounting product rated 4.3 out of 5 for its integration with Cin7 Omni), Shopify (an eCommerce product, 4.6), and ShipStation (a shipping product, 4.6).

Starting price

349flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Warehouse Integration

Inventory Management

Stock Management

Customer Support

Customization

Integrations

Cin7 Omni’s user interface

Ease of use rating:

4.3

(600)

Cin7 Omni pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(45)

3-4(228)

5(327)

What do users say about Cin7 Omni?

By industry, Cin7 Omni reviewers are most commonly professionals in retail (24%). The most frequent use case for Cin7 Omni cited by reviewers is inventory management (76% of reviewers).

Select to learn more

Who uses Cin7 Omni?

Based on 600 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail

Wholesale

Food Production

Warehousing

Others

Use cases

Inventory Management

Order Management

Order Fulfillment

eCommerce

Warehouse Management

Cin7 Omni's key features

Most critical features, based on insights from Cin7 Omni users:

Inventory control

4.1

(77)

Multi-Channel management

3.8

(13)

Forecasting

3.1

(7)

Kitting

4.3

(3)

Order management

4.4

(82)

Search/Filter

4.4

(9)

Reporting/Analytics

4.2

(25)

Warehouse management

4.2

(19)

Shipping management

3.6

(14)

Supplier management

4.3

(3)

All Cin7 Omni features

Features rating:

4.2

(600)

3PL management

4.0

(2)

Access controls/permissions

(0)

Accounting

(0)

Accounting integration

3.8

(4)

Accounts receivable

(0)

Activity dashboard

4.0

(2)

Alerts/Notifications

5.0

(1)

API

4.0

(5)

Application management

(0)

Archiving & retention

(0)

AS2 capability

(0)

Backorder management

4.0

(3)

Bank reconciliation

(0)

Barcode Printing

4.0

(1)

Barcode recognition

4.0

(1)

Barcode/Ticket scanning

4.0

(5)

Barcoding/RFID

4.8

(4)

Billing & invoicing

4.1

(26)

Bills of material

(0)

Catalog management

5.0

(3)

Channel management

(0)

Check-in/Check-out

4.0

(1)

Commission management

(0)

Contact database

(0)

Content management

1.0

(1)

Cost tracking

4.7

(3)

Credit card processing

(0)

CRM

3.9

(19)

Customer accounts

4.4

(5)

Customer database

(0)

Customer history

(0)

Customer management

5.0

(1)

Customizable branding

4.0

(1)

Customizable fields

(0)

Customizable reports

(0)

Customizable templates

(0)

Customization

(0)

Database support

(0)

Data import/export

3.0

(1)

Data security

4.3

(9)

Data synchronization

4.0

(3)

Data transformation

3.0

(2)

Delivery management

(0)

Demand forecasting

4.0

(1)

Discount management

3.0

(1)

Distribution management

4.0

(2)

Drag & drop

(0)

eCommerce management

4.4

(28)

EDI

3.0

(2)

Electronic payments

2.5

(2)

Email management

4.5

(17)

Email marketing

(0)

Exceptions management

(0)

Financial management

(0)

Financial reporting

(0)

For b2b

4.5

(2)

Forecasting

3.1

(7)

For retail

2.0

(1)

General ledger

(0)

Gift card management

(0)

Import/Export management

(0)

Integrated business operations

4.5

(20)

Inventory auditing

4.4

(5)

Inventory control

4.1

(77)

Inventory management

4.4

(111)

Inventory optimization

3.9

(20)

Inventory replenishment

3.0

(1)

Inventory tracking

4.2

(43)

Invoice management

3.5

(4)

Item management

4.0

(6)

Kitting

4.3

(3)

Labeling

(0)

Label printing

4.5

(4)

Layaway management

(0)

Loyalty program

(0)

Mail order

(0)

Manufacturing inventory management

(0)

Marketplace integration

4.0

(1)

Merchandise management

3.0

(1)

Mobile access

2.7

(12)

Multi-Channel management

3.8

(13)

Multi-Channel marketing

(0)

Multi-Currency

4.0

(6)

Multi-Location

4.5

(2)

Multiple format support

(0)

Multi-Store

(0)

Offline access

(0)

Order entry

4.4

(16)

Order fulfillment

4.4

(39)

Ordering automation

5.0

(1)

Order management

4.4

(82)

Order processing

(0)

Order tracking

4.8

(6)

Payment processing

3.9

(10)

Point of sale (pos)

4.3

(20)

Procurement management

(0)

Product identification

4.2

(33)

Project management

(0)

Promotions management

1.0

(1)

Purchase order management

4.2

(29)

Purchasing & receiving

4.2

(14)

Quotes/Estimates

4.5

(8)

Real-Time analytics

(0)

Real-Time data

2.5

(2)

Real-Time monitoring

(0)

Real-Time reporting

(0)

Real-Time updates

3.0

(3)

Receiving

4.0

(8)

Recurring orders

5.0

(1)

Reminders

(0)

Reordering

(0)

Reorder management

3.7

(3)

Reporting/Analytics

4.2

(25)

Reporting & statistics

(0)

Retail inventory management

4.5

(2)

Retail pos

(0)

Returns management

3.7

(3)

Sales forecasting

(0)

Sales & operations planning

(0)

Sales order management

(0)

Sales reports

4.0

(10)

Sales tax management

3.0

(1)

Sales trend analysis

(0)

Search/Filter

4.4

(9)

SEO management

(0)

Serial number tracking

2.0

(1)

Shipment price calculation

(0)

Shipment tracking

(0)

Shipping labels

4.0

(4)

Shipping management

3.6

(14)

Shopping cart

3.8

(5)

SKU/UPC codes

4.3

(8)

Special order management

(0)

Status tracking

5.0

(1)

Stock management

(0)

Supplier management

4.3

(3)

Supply chain management

4.0

(5)

Templates

3.5

(2)

Third-Party integrations

4.3

(9)

Transaction history

(0)

Warehouse management

4.2

(19)

Website management

4.0

(8)

Workflow management

3.8

(14)

Workflow scheduler

(0)

Cin7 Omni alternatives

Cin7 Omni

4.3

(600)

Starting from

349

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.2

Value for Money

4.1

Customer Support

4.2

Sortly

4.5

(951)

learn more

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.3

Value for Money

4.3

Customer Support

4.4

Fishbowl

4.2

(1.1K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.1

Features

4.1

Value for Money

4.1

Customer Support

4.3

NetSuite

4.2

(2K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.0

Features

4.2

Value for Money

3.9

Customer Support

3.8

Cin7 Omni pricing

Value for money rating:

4.1

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Standard

349

Per month

Features included:

6000 Sales Order Volume/Year
Standard Manufacturing
Generative AI
Mobile Applications
Via API & Partner solution
No Limit Inventory Locations

Pro

599

Per month

Features included:

24000 Sales Order Volume/Year
Standard Manufacturing
Generative AI
Mobile Applications
Via API & Partner solution
No Limit Inventory Locations
Accounting Integration

Advanced

999

Per month

Features included:

120000 Sales Order Volume/Year
No Limit Inventory Locations
Advanced Warehouse Management icon
Standard Manufacturing icon
Material Requirements Planning (MRP)
RMA
Generative AI
Automation
Mobile Applications
Accounting Integration
Via API & Partner solution

Omni

No pricing info

Features included:

Accounting Integration
Standard Warehouse Management
Standard Manufacturing
Mobile Application
Native & Partner Solution

User opinions about Cin7 Omni price and value

Value for money rating:

4.1

(600)

To see what individual users think of Cin7 Omni's price and value, check out the review snippets below.

“Being able to customize certain workflows and fields, even in small ways, has made a big difference in improving our day-to-day operations and efficiency.”

Mike T.

COO

“I find that when creating branches for consignment the dashboard reports SOH and available stock of all branches which is misleading - consignment branches means our stock is located with customers - therefore the SOH and Avail stock should be shown on the dashboard by branch or at least for the main branch, minus consigned stock”

Mindi C.

CEO

Cin7 Omni integrations (59)

Integrations rated by users

We looked at 600 user reviews to identify which products are mentioned as Cin7 Omni integrations and how users feel about them.

Shopify

Integration rating: 4.4 (48)

Xero

Integration rating: 4.4 (47)

“export to Xero for accouting purpose.”

Yu N.

Director

ShipStation

Integration rating: 4.6 (12)

WooCommerce

Integration rating: 4.3 (10)

“Turn any site into a shop in minutes”

“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”

Jamie P.

Youth Worker and Designer

1/2

QuickBooks Online

Integration rating: 3.4 (8)

“quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.”

“It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information”

Sarah D.

CEO

1/2

3PL Warehouse Manager

Integration rating: 5.0 (4)

Cin7 Omni customer support

What do users say about Cin7 Omni customer support?

Customer support rating:

4.2

We analyzed verified user reviews to identify positive and negative aspects of Cin7 Omni customer support.

Widely noted by reviewers, Cin7 Omni offers responsive and knowledgeable support, with many praising the team's professionalism and patience.

A significant portion of users value the availability of 24/7 assistance, helpful onboarding, and access to comprehensive online resources and training.

Frequently reported by users, support staff are proactive in resolving issues, provide clear guidance, and tailor solutions to unique business needs.

A small group of reviewers report slow response times, unresolved tickets, and the need to pay extra for timely or premium support.

Support options

Faqs/forum

24/7 (live rep)

Phone support

Email/help desk

Chat

Knowledge base

Training options

Webinars

In person

Documentation

Live online

Videos

To see what individual users say about Cin7 Omni's customer support, check out the review snippets below.

“Sometimes it can take a little while for cases to be solved if speaking to customer service via email.”

Ellie R.

Operations Manager

“Really great experience, I felt really looked after and supported. ”

Raegan C.

Production Planner

“Our experience with getting any customer service tickets we've placed took months for Cin7 to respond to.”

Joey S.

Sales Manager

“We are a small organization with a team of just 10 people, and given our size, we couldn’t afford a third-party partner to assist with implementation.”

Liza T.

COO

Cin7 Omni FAQs

Q. What is Cin7 Omni used for?

Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Cin7 is not ideal for Rentals or Asset management type of businesses. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level. Cin7 Omni is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular ecommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 Omni provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply.

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